• 한국경제지리학회지
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• 제12권1호
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• pp.56-66
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• 2009

정보의 양이 급격히 늘어나고, 유비쿼터스 도시 환경이 출현하고 있다. 이에 따라, 소비자가 어떤 유형의 정보를 어떤 정보 전달 매체를 통해 이용하는가 하는 문제는 공공 및 상업적 교통정보 서비스 제공자에게 공통으로 중요한 문제가 되어 있다. 본 연구는 최근 수도권에서 수집한 대중교통 이용자의 대중교통 정보습득 및 정보전달 매체선택에 관한 자료분석의 첫 번째 결과물을 보고한다. 연구는 정보의 습득과 정보매체의 선택은 정보 이용의 의사결정 상황에 크게 의존한다는 가정에 기초한다. 이에 따라 본 연구는 상황에 따라 가변적인 의사결정의 원리를 탐구하는 데 적합한 decision table 및 CHAID 분석을 응용하여 정보 습득과 정보매체 선택의 동질적 segment를 확인한다. 분석 결과, 정보 습득 및 정보매체 선택에 정보 이용 당시의 이용 교통수단 및 수행 활동 등 상황변수가 중요한 역할을 하고 있음을 알 수 있었다. 이에 더해 정보 습득에는 정보 이용 당시의 시각 역시 중요하며, 정보매체 선택에는 이용 정보 내용이 추가적으로 중요한 상황 변수임을 알 수 있었다. 연구 결과는 동적 market segmentation에 관한 중요한 시사점을 제공하고 있다.

• 한국정보디스플레이학회:학술대회논문집
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• 한국정보디스플레이학회 2008년도 International Meeting on Information Display
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• pp.1261-1262
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• 2008

Laser-based crystallization techniques are ideally-suited for forming high-quality crystalline Si films on active-matrix display backplanes, because the highly-localized energy deposition allows for transformation of the as-deposited a-Si without damaging high-temperature-intolerant glass and plastic substrates. However, certain significant and non-trivial attributes must be satisfied for a particular method and implementation to be considered manufacturing-worthy. The crystallization process step must yield a Si microstructure that permits fabrication of thin-film transistors with sufficient uniformity and performance for the intended application and, the realization and implementation of the method must meet specific requirements of viability, robustness and economy in order to be accepted in mass production environments. In recent years, Low Temperature Polycrystalline Silicon (LTPS) has demonstrated its advantages through successful implementation in the application spaces that include highly-integrated active-matrix liquid-crystal displays (AMLCDs), cost competitive AMLCDs, and most recently, active-matrix organic light-emitting diode displays (AMOLEDs). In the mobile display market segment, LTPS continues to gain market share, as consumers demand mobile devices with higher display performance, longer battery life and reduced form factor. LTPS-based mobile displays have clearly demonstrated significant advantages in this regard. While the benefits of LTPS for mobile phones are well recognized, other mobile electronic applications such as portable multimedia players, tablet computers, ultra-mobile personal computers and notebook computers also stand to benefit from the performance and potential cost advantages offered by LTPS. Recently, significant efforts have been made to enable robust and cost-effective LTPS backplane manufacturing for AMOLED displays. The majority of the technical focus has been placed on ensuring the formation of extremely uniform poly-Si films. Although current commercially available AMOLED displays are aimed primarily at mobile applications, it is expected that continued development of the technology will soon lead to larger display sizes. Since LTPS backplanes are essentially required for AMOLED displays, LTPS manufacturing technology must be ready to scale the high degree of uniformity beyond the small and medium displays sizes. It is imperative for the manufacturers of LTPS crystallization equipment to ensure that the widespread adoption of the technology is not hindered by limitations of performance, uniformity or display size. In our presentation, we plan to present the state of the art in light sources and beam delivery systems used in high-volume manufacturing laser crystallization equipment. We will show that excimer-laser-based crystallization technologies are currently meeting the stringent requirements of AMOLED display fabrication, and are well positioned to meet the future demands for manufacturing these displays as well.

• 대한지리학회지
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• 제49권3호
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• pp.405-422
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• 2014

부동산 가격을 추정하기 위한 헤도닉 모형(hedonic model)의 적용에서 가장 중요한 사안은 모형의 정확한 구성과 하부시장의 구획이라 할 수 있다. 모형의 구성에 대해서는 비교적 활발한 개선 노력이 있었으나 하부시장 구획은 상대적으로 큰 관심을 받지 못하였다. 그러나 부동산 가격형성 과정의 공간적 범위 파악이 선행되지 않으면 헤도닉 모형의 적용 결과는 그 정확성이 저하될 수밖에 없다. 본 연구는 헤도닉 모형의 성능 개선에 초점을 두고, 서울시 25개 자치구 중 상대적으로 이질적인 부동산 집단으로 구성된 강남구와 비교적 균일한 부동산 집단으로 이루어진 중랑구를 사례지역으로 하여 하부시장 구획을 시도하였다. 먼저 하부시장 구획을 위한 투입변수로 혼합 GWR(Mixed GWR) 모형에서 산출된 가변 회귀계수(variable coefficients)를 사용하였다. 헤도닉 모형의 회귀계수는 부동산을 구성하는 속성항목(attributes)의 잠재가격(shadow price)으로 해석할 수 있기 때문이다. 다음으로 공간적으로 연접된 하부시장을 구획하기 위해 최소신장트리(minimum spanning tree)에 기반한 SKATER 앨고리듬을 사례지역에 적용하였다. 마지막으로 다수준 모형(multi-level model)을 적용하여 구획된 하부시장 결과의 적정성을 검토하였다. 검토 결과, 중랑구는 하부시장이 존재하지 않음을, 강남구는 간선도로를 중심으로 한 5개의 하부시장으로 구분하는 것이 합리적임을 확인하였다. 간선도로와 같은 도시의 인프라는 하부시장 구획에 있어 지금까지 큰 주목을 받지 못한 변수였으나 본 연구를 통해 그 중요성이 실증적으로 확인되었다.

• 유통과학연구
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• 제13권10호
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• pp.101-108
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• 2015

Purpose - The convenience store business sector in South Korea has contributed to economic growth and job creation, and the growth potential of this market segment remains very high. In addition, service value is a more important factor than price in determining purchase intention. Research in the convenience store market is relatively very low compared to other retail sectors. In particular, research on service quality for the convenience of retailers who examine and analyze customer behavior and service quality factors used in the convenience store side of the situation is very inadequate. We have investigated the relationship of store service quality, service satisfaction, and store loyalty. In addition, we have examined the way service value moderates the relationship among these variables. Research design, data, and methodology - The questionnaire was developed using modified and supplementary questions based on the KD-SQS and RSQS models. The study suggested a theoretical model composed of 15 hypotheses on the relations between theoretic variables, and surveys conducted with consumers in discount stores in the Seoul and Gyunggi Metropolitan area in order to verify the hypotheses. We used the SPSS/PC statistical packages to analyze the results. The number of surveys used was 227. Moreover, a structural equating model was also used to analyze the reliability and validity of the composing elements and to verify the suggested hypotheses. Results - The overall results of this study are as follows. First, all service quality elements have a significant effect on service satisfaction. Second, all service quality elements have a significant effect on store loyalty. Third, service satisfaction has a significant effect on store loyalty. Finally, when the participants were divided into high and low service value the results of the multiple regression analyses showed that only the relationship between policy of service quality and satisfaction, and human interaction and policy of service quality and loyalty were significant. The implications are discussed based on the findings of the study. Conclusions - First, through direct hypotheses testing, we confirmed that the convenience service quality positively impacts the service satisfaction and loyalty of buyers. In particular, the reliability, origin benefit, and promotion were found to have more influence on satisfaction and loyalty of consumers of a convenience store. Further, for the service quality of the convenience for the consumer loyalty, greater human interaction was a high-value and statistically significantly higher than the degree of improvement in consumer loyalty. This underscores the importance of education and human services management of employees working in a convenience store. In particular, frequent changes in personnel generate results that negatively impact loyalty with customers. These results may lead to a serious problem in the economics of the store. Therefore, it should enhance the value of services through the establishment of training and compensation for employees. In addition, a certain educational level is required as well as a basis for compensation and retention.

• 지능정보연구
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• 제9권3호
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• pp.23-47
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• 2003

전통적인 고객관계관리 연구는 특정 시점에서 고객관계관리에 중점을 두어 연구되었다. 이러한 정적인 고객관계관리와 고객 행동에 관한 지식은 마케팅 관리자가 제한된 마케팅 자원을 이익의 극대화를 위해 사용할 수 있게 해주었다. 그러나 시간이 경과하게 되면 이러한 정적인 지식은 쓸모가 없어지게 된다. 그러므로 고객관계관리는 고객의 동적 특성을 반영해야 한다. 과거 고객의 구매 행위를 관찰하여 현재 또는 미래 시장의 고객을 세분화하며 구분된 고객 군집에 대해 서로 다른 마케팅 전략을 사용할 수 있다. 고객의 구매행동을 근간으로 한 고객관계관리는 수십 년 전부터 연구되어왔지만 동적인 고객관계관리에 대한 연구는 최근에 들어와서야 활발하게 진행되고 있다. 본 논문은 인터넷 상점의 고객 데이터로부터 추출된 지식과 시간 경과에 따른 고객 행동 패턴의 분석을 위해 데이터마이닝과 모니터링 에이전트 시스템(MAS)을 이용하며, 이를 통한 동적인 고객관계관리 모델을 제시한다. 이 모델은 고객이력경로에 대한 예측과 고객에게 나타나는 집단이력경로의 분석, 그리고 시간 경과에 따른 고객 군집의 변화에 대한 분석과 그에 따른 마케팅 전략 도출을 포함한다. 이 모델의 제안은 많은 온라인 소매상이 직면하고 있는 경영상의 문제를 해결하는데 유용할 것이다.

• Asia pacific journal of information systems
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• 제17권2호
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• pp.123-137
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• 2007

The advent of the Internet and related Web technologies has created an easily accessible link between a firm and its customers, and has provided opportunities to a firm to use information technology to support supplementary after-sale services associated with a product or service. It has been widely recognized that supplementary services are an important source of customer value and of competitive advantage as the characteristics of the product itself. Many of these supplementary services are information-based and need not be co-located with the product, so more and more companies are delivering these services electronically. Net-based customer service, which is defined as an Internet-based computerized information system that delivers services to a customer, therefore, is the core infrastructure for supplementary service provision. The importance of net-based customer service in delivering supplementary after-sale services associated with product has been well documented. The strategic advantages of well-implemented net-based customer service are enhanced customer loyalty and higher lock-in of customers, and a resulting reduction in competition and the consequent increase in profits. However, not all customers utilize such net-based customer service. The digital divide is the phenomenon in our society that captures the observation that not all customers have equal access to computers. Socioeconomic factors such as race, gender, and education level are strongly related to Internet accessibility and ability to use. This is due to the differences in the ability to bear the cost of a computer, and the differences in self-efficacy in the use of a technology, among other reasons. This concept, applied to e-commerce, has been called the "e-commerce divide." High Internet penetration is not eradicating the digital divide and e-commerce divide as one would hope. Besides, to accommodate personalized support, a customer must often provide personal information to the firm. This personal information includes not only name and address, but also preferences information and perhaps valuation information. However, many recent studies show that consumers may not be willing to share information about themselves due to concerns about privacy online. Due to the e-commerce divide, and due to privacy and security concerns of the customer for sharing personal information with firms, limited numbers of customers adopt net-based customer service. The limited level of customer adoption of net-based customer service affects the firm profits and the customers' welfare. We use a game-theoretic model in which we model the net-based customer service system as a mechanism to enhance customers' loyalty. We model a market entry scenario where a firm (the incumbent) uses the net-based customer service system in inducing loyalty in its customer base. The firm sells one product through the traditional retailing channels and at a price set for these channels. Another firm (the entrant) enters the market, and having observed the price of the incumbent firm (and after deducing the loyalty levels in the customer base), chooses its price. The profits of the firms and the surplus of the two customers segments (the segment that utilizes net-based customer service and the segment that does not) are analyzed in the Stackelberg leader-follower model of competition between the firms. We find that an increase in adoption of net-based customer service by the customer base is not always desirable for firms. With low effectiveness in enhancing customer loyalty, firms prefer a high level of customer adoption of net-based customer service, because an increase in adoption rate decreases competition and increases profits. A firm in an industry where net-based customer service is highly effective loyalty mechanism, on the other hand, prefers a low level of adoption by customers.

• 산경연구논집
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• 제3권1호
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• pp.7-16
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• 2012

Despite the enforcement of SSM control laws such as 'the Law of Developing the Distribution Industry (LDDI)' and 'the Law of Promoting Mutual Cooperation between Large and Small/medium Enterprises (LPMC)' stipulating the business adjustment system, the number of super-supermarkets (SSMs) has ever been expanding in Korea. In France, however, Super Centers are being regulated most strongly and directly in the whole Europe viewing that there is not a single SSM in Paris, which is emphasized to be the outcome from French government's regulation exerted on the opening of large scale retail stores. In France, the authority to approve store opening is deeply centralized and the store opening regulation is a socio-economic regulation driven by economic laws whereas EU strongly regulates the distribution industry. To control the French distribution industry, such seven laws and regulations as Commission départementale d'urbanisme commercial guidelines (CDLIC) (1969), the Royer Law (1973), the Doubin Law (1990), the Sapin Law (1993), the Raffarin Law (1996), solidarite et renouvellement urbains (SRU) (2000), and Loi de modernisation de l'économie (LME) (2009) have been promulgated one by one since the amendment of the Fontanet guidelines, through which commercial adjustment laws and regulations have been complemented and reinforced while regulatory measures have been taken. Even in the course of forming such strong regulatory laws, InterMarche, the largest supermarket chain in France, has been in existence as a global enterprise specialized in retail distribution with over 4,000 stores in Europe. InterMarche's business can be divided largely into two segments of food and non-food. As a supermarket chain, InterMarche's food segment has 2,300 stores in Europe and as a hard-discounter store chain in France, Netto has 420 stores. Restaumarch is a chain of traditional family restaurants and the steak house restaurant chain of Poivre Rouge has 4 restaurants currently. In addition, there are others like Ecomarche which is a supermarket chain for small and medium cities. In the non-food segment, the DIY and gardening chain of Bricomarche has a total of 620 stores in Europe. And the car-related chain of Roady has a total of 158 stores in Europe. There is the clothing chain of Veti as well. In view of InterMarche's management strategies, since its distribution strategy is to sell goods at cheap prices, buying goods cheap only is not enough. In other words, in order to sell goods cheap, it is all important to buy goods cheap, manage them cheap, systemize them cheap, and transport them cheap. In quality assurance, InterMarche has guaranteed the purchase safety for consumers by providing its own private brand products. InterMarche has 90 private brands of its own, thus being the retailer with the largest number of distributor brands in France. In view of its IT service strategy, InterMarche is utilizing a high performance IT system so as to obtainas much of the market information as possible and also to find out the best locations for opening stores. In its global expansion strategy of international alliance, InterMarche has established the ALDIS group together with the distribution enterprises of both Spain and Germany in order to expand its food purchase, whereas in the non-food segment, it has established the ARENA group in alliance with 11 international distribution enterprises. Such strategies of InterMarche have been intended to find out the consumer needs for both price and quality of goods and to secure the purchase and supply networks which are closely localized. It is necessary to cope promptly with the constantly changing circumstances through being unified with relevant regions and by providing diversified customer services as well. In view of the InterMarche's positive policy for promoting local partnerships as well as the assistance for enhancing the local economic structure, implications are existing for those retail distributors of our country.

• 지능정보연구
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• 제24권3호
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• pp.157-176
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• 2018

관리종목은 상장폐지 가능성이 높은 기업들을 즉시 퇴출하기 보다는 시장 안에서 일정한 제약을 부여하고, 그러한 기업들에게 상장폐지 사유를 극복할 수 있는 시간적 기회를 주는 제도이다. 뿐만 아니라 이를 투자자 및 시장참여자들에게 공시하여 투자의사결정에 주의를 환기시키는 역할을 한다. 기업의 부실화로 인한 부도 예측에 관한 연구는 많이 있으나, 부실화 가능성이 높은 기업에 대한 사회, 경제적 경보체계라 할 수 있는 관리종목에 관한 연구는 상대적으로 매우 부족하다. 이에 본 연구는 코스닥 기업들 가운데 관리종목 지정 기업과 비관리종목 기업을 표본으로 삼아 로지스틱 회귀분석과 의사결정나무 분석을 이용하여 관리종목 지정 예측 모형을 개발하고 검증하였다. 분석결과에 따르면 로지스틱 회귀분석 모형은 ROE(세전계속사업이익), 자기자본현금흐름률, 총자산회전율을 사용하여 관리종목 지정을 예측하였으며, 전체 평균 예측 정확도는 검증용 데이터셋에 대해 86%의 높은 성능을 보여주었다. 의사결정나무 모형은 현금흐름/총자산과 ROA(당기순이익)를 통한 분류규칙을 적용하여 약 87%의 예측 정확도를 보여주었다. 로지스틱 회귀분석 기반의 관리종목 탐지 모형의 경우 ROE(세전계속사업이익)와 같은 구체적인 관리종목 지정 사유를 반영하면서 기업의 활동성에 초점을 맞추어 관리종목 지정 경향성을 설명하는 반면, 의사결정 관리종목 탐지 모형은 기업의 현금흐름을 중심으로 하여 관리종목 지정을 예측하는 것으로 나타났다.

• International Journal of Computer Science & Network Security
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• 제21권12spc호
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• pp.664-674
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• 2021

The relevance of this scientific research is determined by the negative impact of the COVID-19 pandemic on the current trends and dynamics of world tourism development. This article aims to identify patterns of development of the modern tourist market, analysis of problems and prospects of development in the context of the COVID-19 pandemic. Materials and methods. General scientific methods and methods of research are used in the work: analysis, synthesis, comparison, analysis of statistical data. The analysis of the viewpoints of foreign and domestic authors on the research of the international tourist market allowed us to substantiate the actual directions of tourism development due to the influence of negative factors connected with the spread of a new coronavirus infection COVID-19. Economic-statistical, abstract-logical, and economic-mathematical methods of research were used during the process of study and data processing. Results. The analysis of the current state of the tourist market by world regions was carried out. It was found that tourism is one of the most affected sectors from COVID-19, as, by the end of 2020, the total number of tourist arrivals in the world decreased by 74% compared to the same period in 2019. The consequence of this decline was a loss of total global tourism revenues by the end of 2020, which equaled $1.3 trillion. 27% of all destinations are completely closed to international tourism. At the end of 2020, the economy of international tourism has shrunk by about 80%. In 2020 the world traveled 98 million fewer people (-83%) relative to the same period last year. Tourism was hit hardest by the pandemic in the Asia-Pacific region, where travel restrictions are as strict as possible. International arrivals in this region fell by 84% (300 million). The Middle East and Africa recorded declines of 75 and 70 percent. Despite a small and short-lived recovery in the summer of 2020, Europe lost 71% of the tourist flow, with the European continent recording the largest drop in absolute terms compared with 2019, 500 million. In North and South America, foreign arrivals declined. It is revealed that a significant decrease in tourist flows leads to a massive loss of jobs, a sharp decline in foreign exchange earnings and taxes, which limits the ability of states to support the tourism industry. Three possible scenarios of exit of the tourist industry from the crisis, reflecting the most probable changes of monthly tourist flows, are considered. The characteristics of respondents from Ukraine, Germany, and the USA and their attitude to travel depending on gender, age, education level, professional status, and monthly income are presented. About 57% of respondents from Ukraine, Poland, and the United States were planning a tourist trip in 2021. Note that people with higher or secondary education were more willing to plan such a trip. The results of the empirical study confirm that interest in domestic tourism has increased significantly in 2021. The regression model of dependence of the number of domestic tourist trips on the example of Ukraine with time tendency (t) and seasonal variations (Turˆt = 7288,498 - 20,58t - 410,88∑5) it forecast for 2020, which allows stabilizing the process of tourist trips after the pandemic to use this model to forecast for any country. Discussion. We should emphasize the seriousness of the COVID-19 pandemic and the fact that many experts and scientists believe in the long-term recovery of the tourism industry. In our opinion, the governments of the countries need to refocus on domestic tourism and deal with infrastructure development, search for new niches, formats, formation of new package deals in new - domestic - segment (new products' development (tourist routes, exhibitions, sightseeing programs, special rehabilitation programs after COVID) -19 in sanatoriums, etc.); creation of individual offers for different target audiences). Conclusions. Thus, the identified trends are associated with a decrease in the number of tourist flows, the negative impact of the pandemic on employment and income from tourism activities. International tourism needs two to four years before it returns to the level of 2019.

• 청정기술
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• 제20권3호
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• pp.232-240
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• 2014

폴리염화비닐(polyvinyl chloride, PVC)은 자동차 내장재(도어 트림 및 대쉬 보드 등)에 아주 널리 사용되고 있으나 특정조건에서 유해물질을 배출하므로 규제가 되는 소재로 알려져 있다. 그러므로 열가소성 폴리올레핀계 고분자인 폴리프로필렌(polypropylene, PP)이 자동차 내장재 부분에서 PVC를 대체할 수 있는 중요한 재료로 부각되고 있다. PP(비정영역:0.855, 결정영역:$0.946g/cm^3$)의 또 다른 장점은 PVC($1.1{\sim}1.45g/cm^3$)에 비해 밀도가 낮으므로 자동차의 중량을 줄일 수 있다는 것이다. 한편 모든 부품은 표면보호와 미관상 코팅이 반드시 필요하며, 그들을 조립하는데 접착제가 필요하다. 지금까지 주로 사용해 온 용제-베이스의 접착제/코팅제의 경우 휘발성 유기화합물(volatile organic compounds, VOC)의 발생과 열악한 작업 환경으로 환경친화적인 수성 접착제/코팅제의 수요가 증가하고 있다. 이러한 맥락에서 본 연구에서는 소수성 고분자 PP에 적용되는 환경친화적인 다양한 수분산 폴리우레탄-우레아 선처리제(primer: 마감도료가 기질에 보다 잘 접착될 수 있도록 선처리하는 도료)를 이온성분 dimethyl propionic acid (DMPA) 함량별, 다양한 NCO/OH 몰비, 변성 실리콘 디올의 다양한 함량 및 소프트세그먼트 함량 등의 여러 배합으로 제조하였다. 제조된 시료 중 DMPA 함량 21 mol%, 소프트세그먼트 함량 73%, 변성 실리곤 디올 5 wt% 및 NCO/OH 몰비 1.2를 사용한 시료가 기질 PP 시트와의 접착력이 우수하였으며, 첨가제는 분산제 0.5 wt%, 레벨링제 0.5 wt%, 소포제 1.5 wt% 및 소광제 3.0 wt%가 가장 적합한 첨가 함량임을 알 수 있었다.