• Title/Summary/Keyword: management performance

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6-sigma Quality Management: Defining and Analyzing Causal Relationships 6-sigma Drivers, Action Competency, Management Performance - in the Manufacturing Sector - (6-sigma 품질경영 : 6시그마 정의와 추진환경 실천역량, 경영성과와의 인과관계에 관한 연구 -제조부문을 중심으로-)

  • Kim Gye-Soo
    • Journal of the Korean Operations Research and Management Science Society
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    • v.29 no.3
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    • pp.129-144
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    • 2004
  • The goal of this study is to stress the importance of 6sigma quality management in improving the inner capabilities of manufacturing and the performances of the company. Six Sigma is widely recognized today as a process improvement methodology that can cut costs and eliminate defects in manufacturing processes. In this exploratory analysis. a model is developed and tested to fit research model with the structural equation modeling analysis. In conclusion. 6sigma leadership and flexible organizational culture are the important drivers among 6sigma activities. IT management strategy is significantly related to 6sigma quality management. 6sigma quality management is significantly related to financial performance. In addition. customer satisfaction is significantly related to financial performance.

An Evaluation of Information Systems Services in the Public Sector: Knowledge Management Approach (공공부문 정보화사업평가 - 지식경영 측면의 접근)

  • Lim, Joon Hyoung;Myung, Sung-Jun;Kim, Jae-Young
    • Knowledge Management Research
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    • v.18 no.3
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    • pp.231-246
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    • 2017
  • As an interest in the efficiency of public sector expenditures has spread across the world, Korea has operated a self-evaluation system for government projects as a part of the performance-based budget system. However, an evaluation system for public information technology project has been criticized for its lack of validity, which stems from the uniformity of performance management. This study draws insight from knowledge management literature in an attempt to address the problems with the extant performance evaluation system in public agencies. To realize benefits from IT investment, an agency needs to develop its own performance management model for information systems projects, with a focus on the interaction of IT and organizational system. The knowledge management-based framework for IT projects was verified through a case study, with which we discussed the applicability of knowledge management to the evaluation of public information systems projects.

On-line Fussy Performance Management of Profibus Networks

  • Lee, Kyung-Chang;Song Kang;Kim, Dong-Wook;Lee, Suk
    • International Journal of Precision Engineering and Manufacturing
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    • v.1 no.2
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    • pp.5-13
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    • 2000
  • Most networks for automation are tuned to an expected traffic condition ar their design stage. During their actual operations, however, the networks experience considerable changes in traffic from time to time. These traffic changes caused by common events like machine failure and production schedule change may adversely affect th network performance and, in turn , the performance of the connected devices. This paper presents experimental results for performance management of a Profibus-FMS network. The performance management aims to maintain a uniform level of network performance at all stations under changing network traffic. The performance management algorithm monitors the performance of individual network stations and commands the stations to change their timer values in order to have comparable performance at all stations. In order to determine the amount of timer change, the algorithm employs a set of fuzzy rules. The algorithm has been evaluated on a Profibus network.

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A Study on the Effects of ISO 9001:2008 Quality Management Systems's Requirement Implementation According to the Certification Motives on Management Performance : Focused on the Manufacturer in the Small Businesses (ISO 9001:2008 품질경영시스템 인증동기에 따른 요구사항 실행이 경영성과에 미치는 영향에 관한 연구 : 중소기업 제조업체를 중심으로)

  • Kim, Yong-Jun;Chung, Young-Bae
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.38 no.4
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    • pp.1-10
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    • 2015
  • ISO 9001, quality management system, is widely known as advancing internal efficiency and productivity in various industry. As a result, the number of companies that have adopted ISO 9001's certification have been increasing continuously year by year since ISO 9000' family standard was published in 1987s. This fact shows that a lot of businesses are trying to get the accreditation for improving the competitiveness of quality. The purpose of this study is to present that ISO 9001's certification motives affect to the requirement's implementation and show that the execution of requirements influences on management performance in the small manufacturer. In order to carry out this research, we obtained 96 survey sheets and inspected twenty assumptions based on the reliability, validity of the questionnaires. The results of regression analysis are summarized as follows; First, the factors of certification motive influence on the requirement's implementation except resources management. Second, the two elements of ISO 9001 requirement, resources management and product realization, have an important effect on the operational performance and financial performance considerably in the companies that choose the internal motive. Finally, the two requisites of ISO 9001 requirement, resources management and measurement, analysis and improvement, affect to the operational performance and financial performance significantly in the businesses that select the external motive. Based on the results, the companies that choose the internal motive have a good performance to execute the ISO 9001 requirements. Also, to implement the requirements of ISO 9001 is helpful for the companies to produce the operational and financial performance.

The Effects of the Activities of Quality Management on Business Performance for Start-ups (품질경영활동이 창업기업의 경영성과에 미치는 영향)

  • Kwak, Seung Hyun;Lee, Won Il
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.9 no.2
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    • pp.147-161
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    • 2014
  • This paper's purposes is to study the effects of the strategic support of top management, the activities of quality management, the quality-oriented culture and the organizational citizenship behavior on business performance for Start-ups. In order to settle quality management activitiesa successfully in start-up companies, Concern and support of Top manangement for the quality is important. Although Top management's commitment to a strong, According to the employee's attitude, the quality performance of company may be much different. the quality performance of company that acceptace attitude for quality management is excellent will increase. And business performance will be affected positively. Also when the company has any problems with the quality, the employee's will trying to solve the problem voluntarily is the important factor for business performance. Through this study, the following statistically significant conclusions were drawn. First, If top management supports the resource strategically for the activation of the quality management, The quality and business performance of start-ups will be improved. Second, If the quality management is activated, The quality and business performance of start-ups will be improved. Third, if quality-oriented culture is matured, the quality and business performance of start-ups will be improved. Fourth, if the level of organizational citizenship behavior is getting higher, the quality performance of start-ups will be improved. Fifth, the quality performance has a mediation effect on the relationship between the quality management and business performance. So when strategic support of Top management, quality management, quality-orented culture and OCB are activated in the organization, the quality performance will be higher than before, so that the business performance will be higher too. To improve the quality performance and business performance in start ups, It is needed to understand the quality management in organization, to implement the quality management constantly. And top management should supports the resource strategically and the employee has to do his best to form quality-oriented culture in the company.

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Evaluation of Importance and Performance for Operation Management by Managers and Chefs at Korean Restaurants (관리자와 조리사가 인식하는 한식당 운영 관리에 대한 중요도와 수행도 평가)

  • Yi, Na-Young;Lee, Ju-Yeon;Kwak, Tong-Kyung
    • Journal of the East Asian Society of Dietary Life
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    • v.24 no.5
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    • pp.585-603
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    • 2014
  • The purposes of this study were to investigate managers' and chefs' perception on importance and performance of operation management of Korean restaurants, and to examine Importance-Performance Analysis (IPA) for operation management. A total of 342 managers and chefs working at Korean restaurants in Seoul and Gyeonggi province were surveyed and 314 responses were returned. Excluding responses with missing data, 250 responses were used for data analysis. In terms of importance of operation management attributes, 'sanitation management (4.38)' category received the highest scores, followed by 'facility and equipment management (4.35)', 'service management (4.17)', 'production management (4.04)', 'inventory and financial management (4.04)' and 'marketing (3.25)'. In terms of performance, the highest operation management attribute was associated with 'sanitation management (4.00)', followed by 'facility and equipment management (3.80)', 'production management (3.69)', 'inventory and financial management (3.55)', 'service management (3.51)' and 'marketing (2.53)'. As the results of IPA, 'customer care and hospitality education for hall servers', 'training hall servers for menu explanation to customers', and 'neat appearances and clean uniforms of the hall servers' fell into the Quadrant II(concentrate here).

Developing Customized Management Performance Index for Small and Medium Enterprises in the Solar Energy Industry (신재생 에너지 중소기업의 맞춤형 경영성과 측정지표 개발)

  • Lee, Heechun;Wie, Doyeong;Lee, Jonghwan
    • Journal of Digital Convergence
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    • v.10 no.11
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    • pp.127-136
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    • 2012
  • In this research, customized management performance index for small and medium enterprises in solar energy area was developed. To acquire management performance index, first Delphi technique is applied and secondly, AHP(Analytic Hierarchy Process) used to give weight to each main index and then final management performance index was achieved. By developing management performance index, top management could manage their company more efficiently.

Business Performance of Manager's Perspective in Small Apparel Retailer's Stores Operated Independently (경영자 관점의 소규모 독립 의류소매점의 경영성과)

  • Hwang, Yeon-Soon;Park, Jong-Hee
    • Fashion & Textile Research Journal
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    • v.11 no.1
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    • pp.75-83
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    • 2009
  • The primary purpose of this study was to investigate business performance in small apparel retailer's stores operated independently. Data were collected from 167 managers independently operating small apparel stores in Busan and Ulsan. The aforementioned were analyzed utilizing frequency, factor analysis, ANOVA, regression analysis using SPSS Win 12.0. The results showed as follows; Factors influencing on perception of managers on business performance were market information, cost/quality control, opposing power to business depression, store management, product management, sales promotion. There were significant differences between factors influencing on perception of managers on business performance and business performance(the extent of success, profit and growth). It was market information and store management that the most important for the extent of success. It was opposing power to business depression, store management and product management that the most important for the extent of profit. It was market information, store management and product management that the most important for the extent of growth.

The Effects on the R&D Project Performance according to the Characteristics of Project Management Organizations: The Difference between Public and Private Companies (연구사업관리 주관기관에 따른 기술혁신 R&D 프로젝트 성과 영향분석: 공공과 민간 기업의 차이 비교)

  • Yong-Kyu Lee;So-Hyun Park;Hee Kyung Kim;Taewon Lee
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.46 no.2
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    • pp.116-132
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    • 2023
  • Technology innovation companies are focusing on contributing to business performance by R&D project as a strategic tool. Successful R&D leads to corporate competitiveness enhancement, national industrial development, but there are high uncertainty and risks in R&D. Public and private R&D projects are carried out to achieve various purposes. It was verified how the risk management and benefit management of the R&D project affect the detailed R&D project performance between the Public and private domain. The impact of Project Leadership on R&D performance was also analyzed. Those who have participated in the Public and Private R&D projects at companies or research institutes were surveyed. First, it was found that project risk and benefit management have partially an effect on R&D project performance. Second, Public and private R&D Project Leadership showed partially a interaction effect between project management and project performance.

The impact of ESG management on the Corporate Performance of Shipping and Logistics Companies: The mediating effect of Organizational Culture (ESG 경영이 해운물류기업의 경영성과에 미치는 영향: 조직문화의 매개효과)

  • Kim, Young-Soo
    • Journal of Korea Port Economic Association
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    • v.39 no.3
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    • pp.75-90
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    • 2023
  • This study aims to examine the impact of ESG management on management performance based on the type of organizational culture in Korean shipping and logistics companies. An online survey was conducted among shipping lines (regular and irregular) and general logistics companies with sales of more than 500 billion won that are implementing ESG management. A total of 183 copies were returned, and PLS structural equation analysis was conducted using the Smart PLS 4.0 program. The results of the study are as follows First. Governance management activities have a significant effect on business performance, social management activities have a significant effect on innovation culture, governance management activities have a significant effect on innovation culture, environmental management activities have a significant effect on hierarchical culture, and governance management activities have a significant effect on hierarchical culture. Contributions of this study First, this study analyzes the impact of ESG management activities on management performance of Korean shipping and logistics companies. Second, this study collected data through a questionnaire survey. The data were analyzed to determine the effect of ESG management activities on management performance. The data was analyzed to determine the level of ESG-related activities and business performance of companies and used to analyze the correlation between ESG management activities and business performance. Third, the results of the study suggest that companies can recognize that ESG management can help them improve their business performance. This can help companies build sustainable management strategies and further strengthen their management orientation to consider ESG factors.