• 제목/요약/키워드: management characteristics

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변화관리특성이 ERP 도입성과에 미치는 영향 (Effects of Change Management Characteristics on ERP Performance)

  • 김은홍;김재진;정승렬;전성현
    • 한국경영과학회지
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    • 제24권4호
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    • pp.123-139
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    • 1999
  • Recently, implementing ERP(Enterprise Resource Planning) systems has been one of major concerns of many companies. Despite the trend in the business area, few theoretical researches about the ERP have been published to date. The primary propose of current study, therefore, lies in examining the effects of change management characteristics on ERP performance. Top management support, user participation, and consulting support were selected as change management characteristics. Additionally, ERP implementation characteristics were considered as contingency variables which may moderate the relationships between change management characteristics and ERP performance. Two ERP implementation characteristic variables introeuced in this study were ERP implementation approach and ERP implementation strategy. Hypotheses concerning the relationships among those variables of change management characteristics. ERP performance and ERP implementation characteristics were empirically tested. The findings show that change management characteristics are strongly correlated with ERP performance, and ERP implementation characteristics have contingency effects, partially at least, on the relationship between change management characteristics and ERP performance.

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A Study on the Decision Factors and Satisfaction of SMEs

  • Yongsang PARK;Jaetae KIM
    • 융합경영연구
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    • 제11권3호
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    • pp.81-92
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    • 2023
  • Purpose: The purpose of this study is to identify the determinants of store occupancy based on the rental characteristics of small and medium-sized enterprises (SMEs) renting buildings across the country, and to analyze the satisfaction level after opening. Research design, data and methodology: The study conducted an empirical survey through questionnaires targeting individual business owners, corporate representatives, and executives and employees nationwide, including Seoul, Gyeonggi, and other metropolitan areas and provincial cities. Results: In this study, the most important factor that SMEs consider when deciding whether to rent a commercial building or office is financial characteristics, followed by management characteristics, location characteristics, building characteristics, and facility characteristics. In addition, management characteristics were found to have the greatest impact on rental satisfaction of SMEs, followed by financial characteristics, building characteristics, and location characteristics in order. Conclusions: Since the lessor cannot immediately improve the location characteristics or building characteristics, in order to increase the rental satisfaction of small and medium-sized businesses in a relatively short period of time, it is necessary to improve managerial characteristics such as prompt civil complaint handling and clean management of the building. In addition, it is analyzed that if the factors that can reduce the burden on the tenants are found in advance and reflected in the financial characteristics, the satisfaction of the tenants can be increased.

지식경영 전략과 과업 특성간의 연관관계 분석 (Knowledge Management Strategy and Its Link to Task Characteristics)

  • 명성신;최병구;최수영;이희석
    • 지식경영연구
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    • 제4권2호
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    • pp.19-34
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    • 2003
  • This paper analyzes 96 Korean companies to illustrate the relationship between the knowledge management strategies and task characteristics. Knowledge management strategies can be categorized as being codification- and personalization-oriented. Task characteristics are analyzed from the perspective of content-oriented, process-oriented, number of exceptions, and analyzability. These results illustrate how companies should align the knowledge management strategies with task characteristics. It is found that codification strategy is more likely to be associated with high content-oriented and high analyzability task, and personalization strategy is with high process-oriented task. The survey result confirms that managers should adjust knowledge management strategies in view of the characteristics of the task.

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Development of Head-cook's Education and Training Curriculum by Analyzing Job Characteristics and Competencies in Contract Foodservice Management Company

  • Cha, Jin-A;Park, Moon-Kyung;Shin, Jeong-Hoon;Yang, Il-Sun
    • Nutritional Sciences
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    • 제9권2호
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    • pp.131-138
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    • 2006
  • The primary purpose of this study was to investigate the job characteristics and competencies of a head-cook in contracted foodservice management company, identify the knowledge, abilities, skills and other characteristics (KASO) required to perform the duties of a head-cook, and provide training content and develop training program for job of head-cook in contract foodservice management company (CFMC). A survey instrument including identified KASO was used in the study. The questionnaire was delivered by using e-mail to 165 head-cooks employed by CFMC. The factor analysis resulted in a three-factor structure of the instrument such as 'basic foodservice operation duties' 'personal characteristics' 'managing of expanded duties-menu, customer and business'. This result suggested the education and training program for head-cook in CFMC should be composed of 'basic foodservice operation duties' on 'bulk preparation', 'procurement, inventory management', 'facility and equipment management', and 'sanitation and safety management', 'personal characteristics' on 'personality management' and 'moral duties', and 'managing of expanded duties-menu, customer and business' on 'menu management', 'customer service management', 'cost management', and 'administrative ability'. Therefore, it will be expected that the management of human resources in the contract foodservice industry would be developed by the application of recommended education and training program.

미용사의 건강특성과 인구통계학적 특성, 건강관리 특성, 근무환경 특성과의 관계에 관한 연구 (The Research on the Relationship of Cosmetologists' Health Characteristics with Demographic, Health Management, and Working Environment Characteristics)

  • 안현경
    • 패션비즈니스
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    • 제18권5호
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    • pp.99-115
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    • 2014
  • This thesis aimed examine the relationship between the health characteristics (musculoskeletal, respiratory, skin, digestive, nervous mental system) of cosmetologists and their demographic, health management, and working environment characteristics to help cosmetologists maintain a healthy work life while solving health problems. These research was carried out via survey and statistics analysis. A total of 279 cosmetologists living in Seoul, Kyeongkido, and Choongchungdo from 8 July to 30 August, 2014 were surveyed. Frequency, mean, factor, and regression analysis were carried out on the data with SPSS(V. 14). The results were as follows; (1) a relationship between health & the demographic characteristics of gender was found;- (2) health and the health management characteristics of interest in health problem prevention, active exterior health support, muscular exercise, interior health support, and stress management were found to be related;- (3) health and working the environment characteristics of working time per day, and work days per week were related.

직장인의 직업특성 및 인구통계학적 특성에 따른 외모관리행동의 차이 (Differences in Appearance Management Behavior according to Occupational Characteristics and Demographic Characteristics of Workers)

  • 유희
    • 복식
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    • 제67권2호
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    • pp.17-35
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    • 2017
  • The purpose of this study was to present empirically the factors in appearance management behavior, the differences in appearance management behavior according to various occupational characteristics and demographic characteristics, and the degree of efforts to manage appearance for workers. The questionnaire was administered to 1,056 male and female workers in 10 occupational categories in Korea. Data were analyzed using descriptive statistics, factor analysis, analyses of variance (ANOVA) and chi-square tests. The results of the study are as follows. First, the factors of workers' appearance management behavior consist of 'appearance management for decoration' and 'appearance management for a good feeling'. Workers perform appearance management behavior for a good feeling more than appearance management behavior for decoration. Second, there were statistically significant differences in the appearance management behaviors of the workers according to occupational categories, the size of the organization, the presence of the dress code in the workplace. Third, there were statistically significant differences in the management behaviors of workers by gender of demographic characteristics. Fourth, the largest number of monthly average expense for appearance management was 100,000~300,000 won (44.1%), and the largest number of daily average time for appearance management was 30 minutes~1 hour (45.5%). This study presents the tendency of appearance management behaviors according to the occupational characteristics and demographic characteristics of workers and helps the marketer in the appearance industry understand the target customer clearly.

연구개발 특성을 고려한 품질경영 모형 (A Quality Management Model Contingent to R&D Characteristics)

  • 윤재욱
    • 대한산업공학회지
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    • 제43권2호
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    • pp.90-99
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    • 2017
  • As the importance of R&D has increased, there have been various efforts to apply the quality management principles and tools to R&D activities in order to manage them effectively. The R&D sector differs from other value chains, so it may be difficult to apply quality management without proper considerations of R&D characteristics. This study describes the characteristics of R&D as high uncertainty and risk, diversity of R&D types, project-based activities, importance of strategic goals and business models, and importance of intangible assets. Three well accepted R&D quality management models are reviewed and implications for quality management and R&D characteristics are summarized. Based on these findings, the management targets of R&D quality management are classified into management level (organization, project) and management focus (process, output), and the contexts of R&D quality management are classified into R&D type (research, development) and market/customer requirement clarity (fluid, specific), and appropriate R&D quality management activities in each situations have been suggested.

SELECTING OPTIMUM MANAGEMENT PRACTICES IN PRE-CONSTRUCTION PHASE CONSIDERING PROJECT CHARACTERISTICS

  • Hee-Sung Cha;Ki-Hyun Kim;Young-Jin Ko
    • 국제학술발표논문집
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    • The 4th International Conference on Construction Engineering and Project Management Organized by the University of New South Wales
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    • pp.609-613
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    • 2011
  • The importance of project performance management as an alternative for solving problems is rising, which are followed by the difficulties of managing construction project in the construction industry. This research classifies and applies the potential improvement made by the construction practitioners. In order to apply influential factors for success on the construction project, the research identifies the relationship between the factors and performance management practices. In addition, in order to predict the results reflecting the project characteristics which are un-improvable by the construction managers in the initial stage of construction, the effect of project characteristics to the identified management practices have been drawn by performance area. Finally, in order to improve the predicted performance, this research provides a framework in setting valid best practices according to the performance areas through a statistical analysis between the best practices and project characteristics through the industry survey.

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안경원을 대상으로 한 경영관리 특성이 경영성과에 미치는 영향 연구 (A Study on the Business Performance according to Management Characteristics at an Optical Store)

  • 유민정;심상현
    • 한국안광학회지
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    • 제18권4호
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    • pp.385-397
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    • 2013
  • 목적: 안경원을 운영하는데 있어 경영전략, 정보관리, 마케팅, 운영관리, 자금관리 등의 경영관리 특성이 안경원의 경영성과에 미치는 영향을 알아보고 각 요인 중 중요요인과 경영관리 특성에 따른 비교분석을 통해 안경원 관리 및 운영에 필요한 정보를 제공하고자 한다. 방법: 2011년 8월부터 10월까지 약 2개월 동안 안경원 관리자(경영자 포함)를 대상으로 설문지를 배포하여 SPSS v 14.0 통계 패키지 프로그램을 활용하여 분석하였다. 결과: 안경원의 경영관리 특성에 따라 재무성과 및 만족성과가 다르게 나타났으며 특히 안경원의 재무성과 향상에는 경영전략, 마케팅 특성이, 만족성과 향상에는 경영전략, 마케팅, 운영관리 특성이 가장 중요한 요인으로 나타났다. 결론: 이 결과에 따르면 안경원 경영성과 향상을 위해서는 경영관리 특성 중 하위요인 중 경영전략, 마케팅 특성을 특히 고취시키기 위해 노력해야 할 것이다.

종합병원 자산관리 정도 및 요인 분석 (The Factors affecting the Level of Fixed Assets Management in General Hospitals)

  • 서영근;유승흠;이해종;박은철
    • 한국병원경영학회지
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    • 제1권1호
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    • pp.21-36
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    • 1996
  • The purpose of this study is to evaluate the level of fixed assets management of the factors affecting its management level. The surveyed data were gathered from 105 general hospitals among 263 general hospitals nationwide. The level of fixed assets management was measured by 11 dimensions of assets management. The results were as follows : 1. According to general characteristics of hospitals, the management level of public hospitals and corporatized hospitals was better than that of private hospitals. The management level was better as increasing beds. 2. In the structural characteristics of assets management, the management level of the hospitals which had the responsible person for assets management was better than that of the hospitals which had not. 3. In the operating characteristics of assets management, the hospitals that conducted education for the job had better level of assets management that did not it. The hospital that the discard of assets was decided by engineering department or management department were better in management level than the hospitals that it was decided by user department. The management level of hospitals which were computerized for assets management was better. 4. In the full model, the most factors affecting the level of assets management were the factors that were characterized by operation pattern of assets management, and the operating characteristics of assets management were explained to 23.1% of total 45.7%. Conclusively, the level of assets management was mostly affected by the operating characteristics of assets management which were education for the job, discard decision not by user department, computerization for assets management. Therefore, hospitals perform education of the job, discard decision by engineering or management department, and computerization for better level of fixed assets management

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