• Title/Summary/Keyword: long-term management

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The Effect of Trust and Justice on Relation Satisfaction and Long-term Commitment in Franchise Business (가맹본부에 대한 신뢰와 공정성이 관계만족과 장기적 결속에 미치는 영향)

  • Lyu, Myoung-Keun;Yang, Hoe-Chang
    • Journal of Distribution Science
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    • v.11 no.1
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    • pp.25-34
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    • 2013
  • Purpose - This study examines the adverse press coverage that has increased in proportion to the remarkable growth of various kinds of franchise businesses in the food service industry. Today, the trust of franchisees in relation to their franchisor, and the maintenance of good relations between the two, has become a significant social issue. This study investigates relationship satisfaction and the long-term commitment between the franchisor and franchisee. Research design, data, methodology - We used a path analysis to investigate the relationship between justice and trust, trust and relationship satisfaction, justice and relationship satisfaction, trust and long-term commitment, and relationship satisfaction and long-term commitment. Structural Equation Modeling and a Sobel test were used to investigate the mediating effects of trust and relationship satisfaction. Data were collected from 237 Food Franchisees in Seoul and Gyeonggi Province in order to test the theoretical model and its hypotheses. Two research methodologies are generally used in the distribution management field. For this study, an empirical method was used. Results - A causal analysis was carried out to test if the research model has a sufficient fit index (for instance, χ2 = 46.694, df = 10, p = .000, GFI = 0.946, AGFI = 0.850, RMR = 0.034, NFI = 0.966, CFI = 0.973), and the results showed that the model was sufficient, thus demonstrating the suitability of the research model. Each hypothesis had a positive influence, both on long-term commitment and relationship satisfaction. Justice with the franchisor had a positive influence on trust. Relation satisfaction cognized by franchisees was found to positively influence long-term commitment. The franchisee perception of justice in relation to the franchisor had no significant influence on long-term commitment. The study investigated the hypothesis that trust could mediate justice and long-term commitment, and that relationship satisfaction could also mediate long-term commitment Both trust and relationship satisfaction were found to be important for long-term commitment. Specifically, trust sub-factors and justice sub-factors influenced long-term commitment. Identification-based and knowledge-based trust were more important than calculus-based trust. Distributive justice was deemed more important than procedural justice; distributive justice should thus be strengthened. Conclusions - Both franchisor and franchisee were independent businesses. Evidently however, the franchisor could not ensure profit without long-term commitment from the franchisee. As for the success of the franchise business, the franchisor should carry out appropriate strategies leading to a satisfactory relationship. For example, transparency makes it possible to maintain and enhance trust and to improve relationship satisfaction. Just relations between franchisor and franchisee should make it possible to maintain and enhance the franchisee's trust. The franchisor should provide a variety of information with respect to the franchisee's business success. Finally, in order to improve the franchisee's long-term commitment, the franchisor should ensure a just approach with trust and relationship satisfaction among their strategies.

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Development of Long Term Flow Duration Curves in 4 River Basins for the Management of Total Maximum Daily Loads (수질오염총량관리를 위한 4대강수계 장기유황곡선 작성방안)

  • Park, Jun Dae;Oh, Seung Young
    • Journal of Korean Society on Water Environment
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    • v.29 no.3
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    • pp.343-353
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    • 2013
  • Flow duration curve (FDC) can be developed by linking the daily flow data of stream flow monitoring network to 8-day interval flow data of the unit watersheds for the management of Total Maximum Daily Loads. This study investigated the applicable method for the development of long term FDC with the selection of the stream flow reference sites, and suggested the development of the FDC in 4 river basins. Out of 142 unit watersheds in 4 river basins, 107 unit watersheds were shown to estimate daily flow data for the unit watersheds from 2006 to 2010. Short term FDC could be developed in 64 unit watersheds (45%) and long term FDC in 43 unit watersheds (30%), while other 35 unit watersheds (25%) were revealed to have difficulties in the development of FDC itself. Limits in the development of the long term FDC includes no stream monitoring sites in certain unit watersheds, short duration of stream flow data set and missing data by abnormal water level measurements on the stream flow monitoring sites. To improve these limits, it is necessary to install new monitoring sites in the required areas, to keep up continuous monitoring and make normal water level observations on the stream flow monitoring sites, and to build up a special management system to enhance data reliability. The development of long term FDC for the unit watersheds can be established appropriately with the normal and durable measurement on the selected reference sites in the stream flow monitoring network.

Satisfaction Determinants of Rehabilitation Care Group Inpatients in Rehabilitation Long-term Care Hospitals (재활요양병원의 재활군 환자의 만족도 요인에 관한 연구)

  • Kim, Jae-Seop;Chang, Yun-Jeong
    • The Korean Journal of Health Service Management
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    • v.10 no.4
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    • pp.61-73
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    • 2016
  • Objectives : The aim of this study was to investigate the satisfaction determinants of rehabilitation care group inpatients in rehabilitation long-term care hospitals. Methods : A survey was conducted with 262 patients from 6 rehabilitation long-term care hospitals located in Busan Kyungnam. Data were collected from June 2016 to July 2016 with a structured questionnaire and analyzed with SPSS 23.0. Results : The significant factors affecting the overall satisfaction score were disease group and 5 quality indices of medical services(Medical service quality, Rehabilitation services quality, Hospital reputation, External physical environment, and Internal physical environment). Additionally, the significant factors affecting intention to revisit were age, disease group, length of hospital stay and the 5 quality indices of medical services. Conclusions : The results of this study indicate that rehabilitation long-term care hospitals should try to improve the overall satisfaction of inpatients, especially focusing on the internal physical environment and the quality of the rehabilitation services and medical services, which will lead to a high level of intention for patients to revisit.

e-Transformation Strategy of Data Integration Model : Long-Term Care Agency Case (데이터 통합 모델 기반 e-Transformation 전략 : 장기요양기관 사례)

  • Um, Hyemi
    • Journal of Information Technology Applications and Management
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    • v.28 no.3
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    • pp.23-30
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    • 2021
  • Korea currently provides long-term care benefits for the elderly with poor functionality, but most of the service providers are private businesses. This is the time when quality management of care services is required, which is just around the corner of the super-aged era. In this study, we would like to look at the case in which 'A company', which operates a long-term care institution, attempted to make voluntary changes ahead of social demands. The company tried to transform the social needs of quality management by judging them as opportunities, not threats, and establishing an integrated database of centers. First, the company processed data and built a cloud-based database system. Second, the company automatically linked data from existing systems for the efficiency of data utilization. Third, the company pursued visualization for the convenience of data utilization. This allowed the company to make data-driven strategic decisions internally. This is expected to increase sales as it will soon lead to securing new customers and pioneering new markets. It is also significant in that it can provide best practices for the long-term care industry.

A Study on Recalculation of the Long-Term Recycling Rate of New EPR Target Items (EPR 신규 대상품목의 장기 재활용목표율 재산정에 관한 연구)

  • Lee, Hee-Nahm;Choi, Yoon-Jeong
    • Journal of the Korea Safety Management & Science
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    • v.13 no.4
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    • pp.193-199
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    • 2011
  • In the past annual recycling obligation rate calculation of Extended Producer Responsibility (EPR) system, it was difficult to operate the system efficiently, because responsible producers passively participated in the scheme only bent on achieving annual obligation without long-term plan. Thus, a new scheme of long-term recycling obligation rate began to be established every five year from 2008 in order to give the basis for the notice of annual specific operation standard and recycling obligation, thereby helping responsible producers to make a preparation with a plan and giving expectation of active operation of the scheme. However, in the operation of long-term recycling target program, while the development of prediction models and the evaluation for existing items has been conducted in various ways, applications for a new target items and the evaluation are quite insufficient. Therefore, in this study, problems in implementing long-term recycling goal of new target items will be examined, and more objective and rational long-term recycling rate calculation and the operation standard will be proposed. Thus, the long-term recycling target will play a role as a pacemaker to steadily improve the recycling performance of target items, and responsible producers will be expected to increase the achievement with the realistic capacity.

A Study on the Classification of Institutional Long-term Care Based Upon Characteristics of Institutionalized Elderlies (노인복지시설 수용자 특성별 장기 요양서비스 유형설정에 관한 연구)

  • 김영숙;문옥륜
    • Health Policy and Management
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    • v.4 no.2
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    • pp.27-57
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    • 1994
  • The objective of running a long-term care institution is to provide services helpful for maintaining, supporting, and improving elderlies' optimum level of physical, mental, and psychosocial functioning. For the purpose of analyzing the current situations of institutional long term care facilities in Korea, 27 facilities were selected proportionately from each of the cities and provinces, out of the total 152 facilities. About 20% of those who were institutionalized during 25 August through 2 Qctober 1993, the 391 elderlies were chosen on a systematic random basis. The instrument of this study was developed by modifying the tools of CARE, MAI and PCTC. A multivariate approach of discriminant analysis and clustering technique were employed for this study. The Stiudy reveals that there is no clear differentiation of goals and functions among the longterm care institutions in Korea. Staffing patte군 of long-term care facilities shows a shortage of nurses, physical therapists, and dieticians. The linkage between acute care facilities and long-term care is weak, and administration of long-term care faciltiy is carried out by non-professionals. They are responsible for assessing health status before entering the facility, and evaluating elderlies' care. Therefore, it is not surprising to find that most of the facilities have accommodated agede regardless of their real needs and health status. Based upon findings of the analysis, this study has classified long-term care facilities into four types : Type I is to help elderlies maintain independence in daily living activities. Type II facilities have the objective of maintaining and improving the current level of elderlies' function. Type III is to maintain maximum independence of elderlies in activities of daily living. And Type IV is identified for the group of facilities designed to restore or improve functional abilities of elderlies. In conclusion, the following suggestions are made : the need for long-term care should be assessed by multidimensional measurement. Institutional long-term care facilities should be classified and developed in response to type of type of care and service need. Both acute and long-term care facilities should be linked together in order to support the evaluation of service operation and program development.

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Long-tenn Patients' Reasons for Stay in Some General Hospitals (종합병원 장기입원환자들의 재원사유)

  • Park, Hee-Ok;Park, Chong-Yon;Kang, Hye-Young;Cho, Woo-Hyun;Chung, Hye-Young
    • Korea Journal of Hospital Management
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    • v.6 no.1
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    • pp.107-119
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    • 2001
  • There has been pointed out that a great portion of hospitalized patients stay in hospitals longer than necessary, often even after the completion of necessary care. This causes that hospital resources are not used efficiently. In order to identify underlying forces in postponing inpatients' discharge, this study aimed to investigate reasons for long-term stay of patients admitted in general hospitals. A total of 135 patients, who were staying at 7 general hospitals in Inchon and Kyonggi-Do for more than 60 days, were surveyed with a self-administered questionnaire between April 3 and April 10, 2000. Medical reasons including incompleteness of necessary care, difficulty in receiving outpatient-based care, and being under physical therapy were the most significant factors associated with long-term stay, followed by the lack of familial resources to take care of patients after discharge. Financial problems such as inability to pay for hospital bills were not significant factors influencing long-term stay. Regression analyses were conducted for medical reasons, familial resources, and financial problems, respectively. It was shown that receiving physical therapy and the number of admission in the past were significant predictors for medical reasons. The lack of familial resources as a reason for long-term stay had a positive relationship with the degree of need for aid in daily living. It may be recommended for the hospitals to cope with administrative problems due to the patients' long-term stay, considering the reasons of it, and their characteristics. And also, institutional efforts like vitalizing the home care service systems by hospitals as the continuing care after discharge should be needed.

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A Web-based Long-Term Repair Planning System for Apartment House (웹 기반의 공동주택 장기수선계획 시스템)

  • La Hyo-Shin;Kim Tae-Hee;Han Choong-Hee;Kim Sun-kuk
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • autumn
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    • pp.495-500
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    • 2001
  • After the completion of an apartment housing project, deterioration of building materials will commence over time. Building maintenance consists of short-time and long-term repair projects. A long-term repair plan for organized maintenance management should be developed and implemented to maintain the longevity of the building. When forming such a plan, one should carefully predict when each part of the building will need repairs and how often subsequent repairs of each part will occur. The plan should be based on these predictions. Many apartment buildings in Korea have poor long-term maintenance management plans. This is because many of these plans are developed as mere legal formalities rather than as serious attempts to maintain the longevity of buildings. In this study, the materials used in the construction of each part of an apartment building we selected are taken into account to predict when the repairs will be required and how frequently subsequent repairs will be required. Furthermore, We suggest a long-term maintenance management plan for elongation so that apartment house managers can use to periodically check, diagnose, and replace old or malfunctioning parts using a web-based maintenance calender.

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Implementation of Decision Making Process for Long-Term Preservation Strategy of Electronic Records (전자기록의 장기보존 전략을 위한 의사결정 프로세스 구현)

  • Cha, Hyun Chul
    • Journal of Korea Multimedia Society
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    • v.23 no.9
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    • pp.1201-1209
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    • 2020
  • Based on the risk factor evaluation for the file format, this paper defines the procedures for presenting the long-term preservation plan for that format and the technical information registry necessary for building the system. This is a procedure to perform a risk assessment for the format, evaluate the risk, and select a long-term preservation strategy based on the information registered in the registry and information on the external signature and internal signature of the electronic record. We also reviewed the criteria for selecting appropriate long-term preservation strategies in the process and provided the criteria for adopting each detailed strategy of migration and emulation, which are long-term preservation strategies. And we implemented this process as a long-term preservation decision support system. This system can be used to provide guidelines for the maintenance, management, service and long-term preservation of information resources of electronic records in public institutions such as National Archives of Korea and Libraries.

The Correspondence of the Demented Patient's Desired Service with Received Service Type and Its Affecting Factors (치매노인의 서비스 희망과 이용의 일치 여부에 영향을 미치는 요인)

  • Park, Chong-Yon;Kang, Im-Ok;Lee, Sang-Yi;Seo, Su-Ra;Suh, Nam-Kyu;Park, Hyeung-Keun
    • Health Policy and Management
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    • v.17 no.2
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    • pp.52-67
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    • 2007
  • Korean government is preparing the long-term care financing and delivery system in order to cope with rapid population aging. The system should be designed to provide demented patients with an appropriate services that the patients want to take, and considered to be necessary for them. In this regard, this study aims to analyse empirically a relationship between the types of long-term care services that demented patients wanted to take and they actually received during 2004. The caregivers of 609 dementia patients, who were randomly selected in a manner of proportional allocation from a nationwide claim database of the Korean National Health Insurance Corporation, were interviewed in September, 2005. Independent variables include socio-demographic characteristics, Activities of Daily Living(ADL) and Instrumental Activities of Daily Living(IADL). To explore the correspondence of the types of long-term care services that demented patients wanted to take and that they actually received, and its affecting factors, we conducted chi-square test and logistic regression analysis. Main findings are as follows. First, while only 20% of study subjects wanted home services as a long-term care services, those who wanted to use the long-term care facilities and general hospital were 37%, 43% respectively. Second, the correspondence rate was just 38% on average, and extremely low in the demented patients who wanted to use long-term care facilities. Third, the demented patients who resided in urban areas and received relatively high level of education showed high correspondence rate. Fourth, the high ADL score was closely related to low correspondence rate.