• 제목/요약/키워드: logistics city

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Customer Satisfaction with Less than Container Load Cargo Services in HoChiMinh City, Vietnam

  • GIAO, Ha Nam Khanh;THY, Nguyen Thi Anh;VUONG, Bui Nhat;TU, Tran Ngoc;VINH, Pham Quang;LIEN, Le Thi Phuong
    • The Journal of Asian Finance, Economics and Business
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    • 제7권8호
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    • pp.333-344
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    • 2020
  • This research has four specific objectives: (1) identifying factors that affect customer satisfaction with less than container load (LCL) cargo services of logistics companies in HoChiMinh City (HCMC), (2) measuring the level of impact of the factors, (3) testing the difference in satisfaction among groups of customers with different characteristics in terms of type of business and time of using LCL cargo services, and (4) proposing some management implications to improve the quality of LCL cargo services. Researchers interviewed 210 customers who enjoyed the LCL cargo service in HCMC for at least the last six months, using the convenient sampling method. SPSS 20 was used to analyze the reliability of the scale through the Cronbach's alpha coefficient, then exploratory factor analysis and multiple linear regression analysis were used. The results identified the six factors that influence positively customer satisfaction of LCL cargo services of logistics companies in HCMC, by decreasing importance: service process, image, resource, price, management, and outcomes. The results show that there is no difference in customer satisfaction with LCL cargo services by types of business as well as time of using services. The research suggests some implications for the management of logistics companies in HCMC to enhance customer satisfaction.

지방 항구도시의 토지이용 변화에 관한 연구 - 전라남도 여수시를 중심으로 - (A Study on Changes of Land Use in the Local Port City - Focused on Yeosu in Jeonnam Province -)

  • 정금호
    • 한국농촌건축학회논문집
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    • 제25권1호
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    • pp.9-16
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    • 2023
  • This study is on the formation and the development process of urban space by referring to the literature in Yeosu where is the important location in logistics & transportation and maritime since the Japanese colonial period. There are many factors and results of the development process in Yeosu by the opening port, railroads, loads and industries. The purpose of this study is to understand the characteristics of the formation process of urban space and the characteristics of physical space in Yeosu. The results are as follow; The urban formation and development process in Yeosu where was a small fishing village in the 1910s is largely divided into four processes. Formation: the population increased due to constructions such as of a railroad, a port, and roads and there were many reclamations around the center of the old city center in the Japanese colonial period. Stagnation: There was no urban development due to stagnation, war, and the Yeo-sun Incident. Expand: the industrialization of the Yeocheon Industrial Complex and Gwangyang Steel and other areas around Yeosu led to a surge in Yeosu's population. To cope with this, the city was expanded through three land readjustment projects and the development of large-scale residential complexes. Decline and Remodeling: Yeosu's urban space declined due to the decline of fisheries and the decrease in marine and railway logistics. And the expansion and improvement of the transportation network for hosting the Yeosu World Expo increased the accessibility of the old city center, transforming it into a tourist city using cultural heritage and nature.

산업단지내 효율적 컨테이너 운송을 위한 수송 모형 (Container Transportation Models in Industrial Estate Area)

  • 신재영;김웅섭
    • 한국항해항만학회지
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    • 제38권2호
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    • pp.171-176
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    • 2014
  • 지속적인 유가 상승과 탄소배출 규제 강화는 기업들로 하여금 높은 경쟁력을 가지도록 요구한다. 따라서 고객 서비스 증대와 비용절감을 위해 효율적인 물류시스템을 구축하고 운영하는 것에 많은 노력을 기울이고 있으며 비용 경쟁력을 가지는 친환경 산업단지의 필요성이 증대되고 있는 실정이다. 부산시에서는 친환경정책을 통해 경쟁우위를 점하고 부족한 산업단지를 충족시키기 위해 서부산권에 '부산신항배후 국제산업물류도시'를 선정하고 개발을 진행하고 있다. 이러한 산업단지를 구축하기 위해서는 적절한 정책과 화물수송 공동화를 통한 물류시스템이 필요하다. 특히, 산업 단지내 물류시스템의 체계구축을 통한 효율적인 운영은 저비용 친환경적인 측면에서 매우 중요하다. 따라서 본 연구에서는 물류체계를 분석하고 분석내용을 바탕으로 물류네트워크 운영모델을 제시함으로서 산업단지의 기반을 마련하는데 목적이 있다.

On the Integrated Operation Concept and Development Requirements of Robotics Loading System for Increasing Logistics Efficiency of Sub-Terminal

  • Lee, Sang Min;Kim, Joo Uk;Kim, Young Min
    • International Journal of Internet, Broadcasting and Communication
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    • 제14권1호
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    • pp.85-94
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    • 2022
  • Recently, consumers who prefer contactless consumption are increasing due to pandemic trends such as Corona 19. This is the driving force for developing the last mile-based logistics ecosystem centered on the online e-commerce market. Lastmile led to the continued development of the logistics industry, but increased the amount of cargo in urban area, and caused social problems such as overcrowding of logistics. The courier service in the logistics base area utilizes the process of visiting the delivery site directly because the courier must precede the loading work of the cargo in the truck for the delivery of the ordered product. Currently, it's carried out as automated logistics equipment such as conveyor belt in unloading or classification stage, but the automation system isn't applied, so the work efficiency is decreasing and the intensity of the courier worker's labor is increased. In particular, small-scale courier workers belonging to the sub-terminal unload at night at underdeveloped facilities outside the city center. Therefore, the productivity of the work is lowered and the risk of safety accidents is exposed, so robot-based loading technology is needed. In this paper, we have derived the top-level concept and requirements of robot-based loading system to increase the flexibility of logistics processing and to ensure the safety of courier drivers. We defined algorithms and motion concepts to increase the cargo loading efficiency of logistics sub-terminals through the requirements of end effector technology, which is important among concepts. Finally, the control technique was proposed to determine and position the load for design input development of the automatic conveyor system.

물류SCM 교육시스템 구축방안에 관한 연구 (A Study on the development of logistics SCM Education System)

  • 신재영;김웅섭;정창윤;유명석
    • 한국항해항만학회:학술대회논문집
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    • 한국항해항만학회 2010년도 춘계학술대회
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    • pp.69-70
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    • 2010
  • 최근의 물류업계에서는 관련 비즈니스간의 연계와 협업이 중요시되고 있는 실정이다. 따라서 자신의 비즈니스뿐만 아니라 협업관계에 있는 업종의 비즈니스 업무도 이해해야 하는 시대가 도래하였다. 그러나 물류전문인력양생을 위한 기존의 텍스트방식의 교육이나 세분화된 교육방식에는 한계가 따른다.

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Corporate Social Responsibility and Job Pursuit Intention of Employees in Vietnam

  • HOANG, Linh Viet;VU, Hieu Minh;NGO, Vu Minh
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.345-353
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    • 2020
  • As the Industrial Revolution 4.0 is spreading its wings all over the world and, therefore, also in Vietnam, the logistics industry in Vietnam is facing a severe shortage of human resources in both quantitative and qualitative terms. The role of human resources management (HRM) becomes extremely important. Recruitment is considered the first major function of HRM practices and is the cornerstone of successful in business. In order to improve the recruitment strategy, recruiters need to better understand job pursuit intentions (JPI) of job seekers. Therefore, this study investigates how four dimensions of corporate social responsibility (CSR) affect JPI among employees working in the logistics sector in Vietnam. The secondary data are from previous studies and published newspaper articles. Meanwhile, the primary data are collected from consultation with 10 experts and through five in-depth structured interviews with 30 randomly-selected employees as well as 288 survey questionnaires returned from employees in the logistics companies in Vietnam. The findings show that economic citizenship, legal citizenship and ethical citizenship are positively related to JPI of job seekers, where economic citizenship appears to be the most influential factor. The limitations of the study and an agenda for further research are put forward.

미래 스마트시티 비전과 과제: 도시문제 대응을 중심으로 (Future Smart City Vision and Tasks: Responding to Urban Issues)

  • 송근혜;박안선
    • 전자통신동향분석
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    • 제35권6호
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    • pp.107-118
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    • 2020
  • The smart city agenda aims to solve various problems arising in cities and promote the welfare and happiness of citizens by utilizing the new technologies of the 4th Industrial Revolution. Smart city policies have been promoted at the national level, but until now, policy implementations have not been effective enough to fundamentally affect citizens. To realize a more realistic and practical smart city, it is necessary to examine the problems occurring in the city in depth and set the direction and tasks of the smart city accordingly. Therefore, this study specifies the issues and problems faced in 12 sectors, including manufacturing, logistics, medical care, and safety. Next, by referring to the existing literature, a future smart city integration model is proposed that can respond to these problems. That is, future smart cities should create detailed services with enhanced efficiency, sustainability, strong risk management, safety, and satisfaction as the main goals. This study is meaningful in that it suggests a vision and tasks of smart cities that can solve problems in various sectors in a form that can be felt by the citizens.

중국의 동북아 물류중심화 현황과 발전전략에 관한 연구 (A Study of China's Condition as the Logistics Hub of Northeast Asia and a Development Strategy)

  • 오문갑
    • 유통과학연구
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    • 제12권2호
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    • pp.95-103
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    • 2014
  • Purpose - Korea has a better geographical location than other nations in the Northeast Asian region. This means that Korea has an opportunity to become the center of international physical distribution in Northeast Asia. Korea should take advantage of this opportunity by exploring appropriate strategies to achieve this goal, assuming government willingness, with a view to capitalizing on the geographical advantage of the Korean peninsula and constructing a comprehensive physical distribution network system. If we prepare for this scenario, Korea could become the center of international physical distribution in Northeast Asia. Research design, data, and methodology - This study has the purpose of determining how shipping companies form partnerships with third-party logistics providers, and the relevant implications. The survey methods used were personal interview and a questionnaire distributed through e-mail, fax, mail, and telephone. A total of 600 questionnaires were distributed, out of which 285 were returned. Of the collected questionnaires, 10 were excluded because of insufficient content, leaving 275 to be used in the study as available valid samples. The data that was collected from these samples was analyzed using the data coating process and by employing a statistical package program. Results - Flexible policies, administration, and systems will be needed to create better business practices. In this dissertation, first and foremost, the results reveal that in order to become the center of Northeast Asian logistics, Korea must transition into a new paradigm based on the current economic and social systems that have stemmed from bureaucracy, inflexibility, chauvinism, and egalitarianism. Flexible policies, administration, and systems will be required to create better business practices. Domestic logistics corporations need to occupy a strategic logistics hub, create a logistics network, and activate value-added logistics business strategies by ensuring significant manpower and by building a logistics information system to strengthen their competitive edge, creating an improved system. Conclusions - In this dissertation, first and foremost, we point out that in order to become a center of North East Logistics, Korea should change to a new paradigm from the old one based on current economic and social systems that have stemmed from bureaucracy, inflexibility, chauvinism, and egalitarianism. More reasonable business laws, systems, and policies based on market-driven flexibility and transparency should be created. Moreover, social norms and rules should be reasonably established, to accomplish political and social security. Korea has to cultivate a culture of tolerance for foreign companies. This involves a change of paradigm for the development of the capital city and satellite cities. It will take a powerful task force or organization to plan and execute the vision that aims to meet these needs, accomplish the necessary goals, use the appropriate system effectively, and make Korea a key country in the field of Northeast Asian logistics.

인천국제공항의 물류클러스터 결정요인 및 효과에 관한 연구 (What are the Determinants to form of Air Logistics Cluster and what are their Effects (Focus on Incheon International Airport))

  • 박선경;홍석진;김천수
    • 대한교통학회지
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    • 제29권1호
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    • pp.7-15
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    • 2011
  • 오늘날 공항의 경쟁은 여객 및 화물 처리 능력 뿐 아니라 배후지역에서 부가가치를 창출 할 수 있는 공항도시 간의 경쟁으로 변화하고 있다. 즉, 공항의 경쟁이 공항과 공항간의 경쟁에서 공항과 연계한 배후단지와 다양한 자족적 기능을 갖는 공항 도시를 형성하여 경쟁하고 있는 것이다. 본 연구는 공항을 중심으로 한 공항도시와 배후단지의 클러스터 형성에 대해 인천국제공항을 대상으로 한 실증분석을 하였다. 본 연구에서는 인천국제공항이 항공물류산업 클러스터로 발전하기 위해서는 전문 인력 확보의 용이성, 클러스터 형성을 도모하는 제도정비, 정부의 정책적 지원, 의존산업 및 연관 산업의 입지, 협력업체와의 정보공유에 대한 부분에 대해 추가적인 노력을 기울여야 할 것으로 나타났다.

일제강점기 도시기반시설의 설치를 통해 본 강경의 도시화 과정 (Modern Urbanization Process of Ganggyeong during the Japanese Colonial Period, focused on Installation of Urban Infrastructure)

  • 현태준;김기주;이연경
    • 건축역사연구
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    • 제28권6호
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    • pp.55-65
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    • 2019
  • Ganggyeong, a city which is located at riverside of Geum River, played a role to connect the inland cities and the coastal cities through the Geum river waterway. In Chosun dynasty, Ganggyeong was one of the three major markets in Korea, and at the same time, it was one of the two river docks in Korea. However, after the railway was installed in Korea, railroad was more important than waterway in transporting logistics and in 1911 Honam railroad and Ganggyeong railway station was installed. Thus it was necessary to reorganize urban structure of Ganggyeong city from the traditional river-dock city to modern railroad city. In addition, urban infrastructure to prevent flood damage was needed because Ganggyeong suffered from floods and water shortages every year. Therefore, between 1910s and 1930s large-scale social infrastructures including road, water and sewage system, river bank, floodgate was constructed not only to revitalize the declining city but also to prevent flood damage and water shortages that hinder urban development. The installation of urban infrastructure has enabled the urban expansion and development of Ganggyeong city, and it is still served as a basic urban structure.