• Title/Summary/Keyword: library users

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A study on the Library & Information Science Curriculum Model Development for the Disabled Users Service Special Librarian (도서관장애인서비스 전문사서 양성을 위한 문헌정보학 교과 과정(안) 개 발에 관한 연구)

  • Kim, Hye-Joo
    • Journal of Korean Library and Information Science Society
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    • v.46 no.3
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    • pp.325-348
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    • 2015
  • This study is to develop the curriculum model for the librarian training courses of disability services in the LIS curriculum. For this purpose, curriculums for the librarian disability service training courses in domestic and foreign were researched and analysed. The finally developed curriculum for the librarian training courses of disability service suggests a comprehensive necessarily share the curriculum content to be included in training courses for professional librarian library services to disability continued specialized courses and disability specialized courses.

A Study on the Environment Innovation of University Library by the Post Occupancy Evaluation (거주후 평가를 통한 대학도서관의 환경개선에 관한 연구)

  • 김성기
    • Korean Institute of Interior Design Journal
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    • no.23
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    • pp.116-123
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    • 2000
  • The importance of evaluation in design activity has been increased. Specially, it is necessary to take into consideration of user's needs as design criteria nowadays. Through these evaluations, the comprehensive quality of architectural design could be substantially improved and play the part of recycling at least in cases of theme similar structures. By a viewpoint of library patrons, there have increased many problems In library environment because more library patrons use the reference room for their study since reform of university education was carried out In 1981. Therefore, after post occupancy evaluation and spatial-planning matters of architecture are taken into consideration in this study, the problems of the plan-composition on the existing structure is pointed out and introduced the concept of post occupancy evaluation to grope the solution. With the question about users's needs and the state of use in the K-University Library, this study aims to investigate the actual use circumstance of space and maintenance of facilities as well as giving the most relevant alternatives instead of already existing one. This also intends to propose the essential date to meet the users' sociopsychological needs and environment innovation when planning the university library.

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A Study on the Evaluation and Improvement of Staff Services Quality in Academic Library (대학도서관의 인적 서비스 품질에 관한 연구)

  • Kang, Hye-Young
    • Journal of Korean Library and Information Science Society
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    • v.41 no.4
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    • pp.127-150
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    • 2010
  • This study aims to analyze the gap between university students' cognitions and expectations on users' cognitions about dimensions of library staff service quality and the reason of gap. The results showed that the overal service didn't reach the users' minimum expectation. Among the every item of service quality, the greatest expectation service was the quick delivery of non home library materials and staff's politeness. The most great was in-depth subject services and friendly encounter. The staff service quality gave the library satisfaction; in-depth subject services, exact understanding of user needs and politeness. The great gaps were caused to the lack of willingness to answer question, the lack of communication, and the lack of user care etc.

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Public Library Multicultural Programs and Improvement Methods Analyzed from Case Studies (공공도서관 다문화프로그램 사례 분석과 개선방안 연구)

  • Ahn, In-Ja;Park, Mi-Young
    • Journal of the Korean Society for Library and Information Science
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    • v.45 no.3
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    • pp.279-301
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    • 2011
  • This study analyzed 138 multicultural programs from 40 libraries during the last two years. The study compares multicultural programs running in Korean libraries with those from American and Canadian libraries which have a long history of multicultural societies. The results are listed below. There is a need for long-running multicultural programs that address the needs of its users even from the planning stages. Programs should include out-reach based running methods, daily life based subjects and contents, and differentiated approaches for different levels and ages of users.

Service Quality Model for Library and Information Center : Focusing on LibQUAL+ (정보 서비스 품질 평가모형의 적용 : 라이브퀄 플러스를 중심으로)

  • Kim, Yun-Sil
    • Journal of Information Management
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    • v.33 no.3
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    • pp.1-26
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    • 2002
  • The rapid change in almost every area of science at the turn of the 21st century have also affected libraries and information centers. Whatever the change, from the library users' perspective, the functions provided by the library, is perceived as "service" and the satisfaction of the users can only be measured by the quality of the service. The library and information center acting as a service provider aims to establish a framework for improvements in services by focusing on the user's perspective on service quality and classifying the factors that contribute to service quality. This study adopted the LibQUAL+ model, which is derived from SERVQUAL model for measuring quality of service in the field of Service Marketing.

An Application of the Derived Taxonomy of Service Value for University Libraries (대학도서관 서비스 가치의 분류체계 적용에 관한 연구)

  • Shim, Won-Sik
    • Journal of the Korean Society for Library and Information Science
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    • v.42 no.4
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    • pp.355-374
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    • 2008
  • This paper reports a case study in which Saracevic and Kantor's derived taxonomy of library services was applied to qualitative data gathered from sixteen university library users. Using face-to-face interview method, we collected user responses related to the reasons of using services, aspects of interaction, and results of using services. Specific codes from the taxonomy were applied to the verbal expressions. The results show that library services are being used for a variety of purposes and that this approach enables us to effectively capture and classify service value expressed in users' own words. The taxonomy is evaluated to be quite comprehensive and scalable.

Development of an RFID based Library Management and Search System (RFID 기술을 적용한 도서관리 및 검색 솔루션 개발)

  • Choi Jung-Wook;Oh Dong-Ik
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.6 no.4
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    • pp.361-366
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    • 2005
  • With quantitative and qualitative growth of libraries, number of books and patrons of the library are increasing rapidly. However, the growth brings up many new challenges to the library management process. One of the noticeable challenges is to ease the process of locating books users want. The purpose of this research is to develop a positioning system that can help library users locate books without going through tedious shelf searching process. The R-LIM system we propose can be used for such Purpose. It is based on the RFID technology, and consists of tags, readers, antennas, wireless terminals and light-emitting diodes. With the system, one may not only locate books easily, but also may put the book back to appropriate shelves promptly. Since R-LIM can do library inventory in real-time, it can be used fer anti-thief purposes as well.

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Analysis of Collection and Circulation for Multicultual Libraries and Policy Implications: A Case of Ansan Multicultural Small Library (다문화 밀집지역 작은도서관의 장서 대출 현황 분석과 정책적 시사점 - 안산다문화작은도서관 사례연구 -)

  • Eungyung Park
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.34 no.4
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    • pp.77-99
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    • 2023
  • This study aims to quantitatively assess collection and circulation data of one small library in an area where multicultural users are concentrated and draw policy implications on improving multicultural services for public libraries. The Ansan Multicultural Small Library was selected for examining the library's collection and circulation usages from 2016 to 2022. The numbers of collection and circulation, collection turnover rates and use factors were calculated by year, language, and KDC subject. The result of this study presents the empirical evidence drawn from users' circulation usage, which can be a basis for leading to valid collection development and multicultural service policies.

A Study on Collection Development Policy and Guideline Establishment in the Korean University Library (한국 대학도서관의 장서개발정책과 지침작성에 관한 연구)

  • Ryu In-Seok
    • Journal of the Korean Society for Library and Information Science
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    • v.22
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    • pp.109-141
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    • 1992
  • University library must have a substantial collection development policy, by which the short and long term plannings are set up to meet the goals of university education and to support university function. Only when university library organizes collection building based on the well-planned policy, can it establish the systematic collection building, which can satisfy users, support continuity of work, use budget efficiently, and solve the space problem by with-drawing the materials. But most Korean university libraries, contrary to many foreign cases, don't have proper systematic collection development policy or guideline that controls overall library work from planning the collection of materials to evaluating and preserving them. Questionaire on whether university library has collection development policy or guideline was answered positively by only 6 cases out of 57 cases, which is just 10.5 percent. Even in cases that they have a guideline, the content of the copied guideline they sent was confined to acquisition, which is just a part of collection development. Collection development is a statement needed to set up long and short term plannings in consideration of the aims of the library and the needs of users and to shape and manage the library collection systematically. With the above conception and definition, we try to make a proper collection development policy and guideline for the Korean university libraries. Here we must define the object of the university. Object of university is to have good curriculum, good courses, research activities on the part of the faculty, enlargement of graduate school, and establishment of various institutes, etc. And in guideline, selector, method of selection, level of selection and arrangement of budget, etc. must be described concretely in its contents. Since collection development policy and guideline of Korean university libraries should concern their situation, we must confer with the result of the survey and analysis on the matter of collection determination. Here the contents include the priority of materials to be collected, method of collecting materials, arrangement of budget, and others. The purpose of this study is to develop a tenative collection development guideline in reference to the Jeonju University Library by means of analyzing the guiding principle, contents of the guideline, and present conditions of the Korean university libraries. The systematic collection development based on the Guideline for Collection Development of the Korean University Library, can offer a satisfactory service to the users of the university community, and also contribute to the development of the university itself as well as the university library.

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The Effects of Perceived Switching Costs on Users' Loyalty to a Library (도서관 이용자가 지각하는 전환비용이 충성도에 미치는 영향에 관한 연구)

  • Yu, Grace B.;Park, Soyeon
    • Journal of the Korean Society for information Management
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    • v.33 no.4
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    • pp.159-174
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    • 2016
  • In order to apply the concept of switching costs to the library context, this study aims to identify library users' perceived switching costs, develop and validate a measurement scale for switching costs. A survey involving 210 university students was performed in order to examine the influence of switching costs on the affective commitment and behavioral commitment. Library users' perceived switching costs refer to the procedural and relational costs involved in switching from one library to another. The results of this study show that two types of switching costs as well as library service satisfaction have positive influences on affective commitment, which in turn affects behavioral commitment. The theoretical and practical implications of this study are discussed.