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An Exploratory Study of Generative AI Service Quality using LDA Topic Modeling and Comparison with Existing Dimensions (LDA토픽 모델링을 활용한 생성형 AI 챗봇의 탐색적 연구 : 기존 AI 챗봇 서비스 품질 요인과의 비교)

  • YaeEun Ahn;Jungsuk Oh
    • Journal of Service Research and Studies
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    • v.13 no.4
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    • pp.191-205
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    • 2023
  • Artificial Intelligence (AI), especially in the domain of text-generative services, has witnessed a significant surge, with forecasts indicating the AI-as-a-Service (AIaaS) market reaching a valuation of $55.0 Billion by 2028. This research set out to explore the quality dimensions characterizing synthetic text media software, with a focus on four key players in the industry: ChatGPT, Writesonic, Jasper, and Anyword. Drawing from a comprehensive dataset of over 4,000 reviews sourced from a software evaluation platform, the study employed the Latent Dirichlet Allocation (LDA) topic modeling technique using the Gensim library. This process resulted the data into 11 distinct topics. Subsequent analysis involved comparing these topics against established AI service quality dimensions, specifically AICSQ and AISAQUAL. Notably, the reviews predominantly emphasized dimensions like availability and efficiency, while others, such as anthropomorphism, which have been underscored in prior literature, were absent. This observation is attributed to the inherent nature of the reviews of AI services examined, which lean more towards semantic understanding rather than direct user interaction. The study acknowledges inherent limitations, mainly potential biases stemming from the singular review source and the specific nature of the reviewer demographic. Possible future research includes gauging the real-world implications of these quality dimensions on user satisfaction and to discuss deeper into how individual dimensions might impact overall ratings.

Implementation of an Information Feature Visualization System (정보 특성 시각화 시스템 구축)

  • Cho, Yoon-Ki;Ha, Jae-Kwan;Koo, Yeon-Seol
    • Journal of KIISE:Computing Practices and Letters
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    • v.6 no.5
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    • pp.487-495
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    • 2000
  • Information Feature Visualization integrates the traditional information retrieval techniques and visualization techniques and reduces the time and effort from searching for requested information by promoting apprehension from the wide and various internet information. It's used to understand the related information tendency by supporting the statistic materials for retrieved results. It's useful to catch a tendency regarding information over the search process. Recently, by increasing interest in the information visualization in the library system, The research about various visualization technology and searching system has been developed by many researchers. So, to describe systematically and visually the feature of information, we'll make the element of information visualization uniform by various views and suggest paradigm renewing retrieval technology using information outlining techniques by developing search tool to improve apprehension about information and navigate more easily among information. We can improve user's apprehension about search information and search more usefully.

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Development and Implementation of Functions for Mobile Robot Navigation (이동 로봇의 자율 주행용 함수 개발 및 구현)

  • Jeong, Seok-Ki;Ko, Nak-Yong;Kim, Tae-Gyun
    • The Journal of the Korea institute of electronic communication sciences
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    • v.8 no.3
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    • pp.421-432
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    • 2013
  • This paper describes implementation of functions for mobile robot localization, which is one of the vital technologies for autonomous navigation of a mobile robot. There are several function libraries for mobile robot navigation. Some of them have limited applicability for practical use since they can be used only for simulation. Our research focuses on development of functions which can be used for localization of indoor robots. The functions implement deadreckoning and motion model of mobile robots, measurement model of range sensors, and frequently used calculations on angular directions. The functions encompass various types of robots and sensors. Also, various types of uncertainties in robot motion and sensor measurements are implemented so that the user can select proper ones for their use. The functions are tested and verified through simulation and experiments.

Scientists' Information Behavior for Bridging the Gaps Encountered in the Process of the Scientific Research Lifecycle (과학기술분야 연구활동 단계별 문제상황 극복을 위한 정보행동 연구)

  • Lee, Jung-Yeoun;Chung, Eun-Kyung;Kwon, Na-Hyun
    • Journal of the Korean Society for information Management
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    • v.29 no.3
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    • pp.99-122
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    • 2012
  • This study analyzed scientists information behaviors when they engage in solving specific research problems in various situations throughout the entire scientific R&D lifecycle process. In-depth interviews with a total of 24 scientists were conducted in their research laboratories, the scientists' everyday workplace and the contexts of scientific research. The theoretical and methodological frameworks employed for this study were Dervin's Sense-making, Savolainen's Everyday Life Information Seeking, and Engestrom's Activity Theory. The findings of this study informed context-specific research and information behaviors of the scientists in the 14 sub stages of the five-stage of R&D lifecycle. Specifically, the study revealed the research objectives and related information behaviors (e.g., information needs, information seeking, information sources and channels, information barriers, etc.) to achieve the objectives at each sub-stage. The study results provided essential information to re-design the information services and strategies that accommodate the scientific R&D lifecycle.

Gesture interface with 3D accelerometer for mobile users (모바일 사용자를 위한 3 차원 가속도기반 제스처 인터페이스)

  • Choe, Bong-Whan;Hong, Jin-Hyuk;Cho, Sung-Bae
    • 한국HCI학회:학술대회논문집
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    • 2009.02a
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    • pp.378-383
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    • 2009
  • In these days, many systems are equipped with people to infer their intention and provide the corresponding service. People always carry their own mobile device with various sensors, and the accelerator takes a role in this environment. The accelerator collects motion information, which is useful for the development of gesture-based user interfaces. Generally, it needs to develop an effective method for the mobile environment that supports relatively less computational capability since huge computation is required to recognize time-series patterns such as gestures. In this paper, we propose a 2-stage motion recognizer composed of low-level and high-level motions based on the motion library. The low-level motion recognizer uses the dynamic time warping with 3D acceleration data, and the high-level motion is defined linguistically with the low-level motions.

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Web-Based Distributed Visualization System for Large Scale Geographic Data (대용량 지형 데이터를 위한 웹 기반 분산 가시화 시스템)

  • Hwang, Gyu-Hyun;Yun, Seong-Min;Park, Sang-Hun
    • Journal of Korea Multimedia Society
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    • v.14 no.6
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    • pp.835-848
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    • 2011
  • In this paper, we propose a client server based distributed/parallel system to effectively visualize huge geographic data. The system consists of a web-based client GUI program and a distributed/parallel server program which runs on multiple PC clusters. To make the client program run on mobile devices as well as PCs, the graphical user interface has been designed by using JOGL, the java-based OpenGL graphics library, and sending the information about current available memory space and maximum display resolution the server can minimize the amount of tasks. PC clusters used to play the role of the server access requested geographic data from distributed disks, and properly re-sample them, then send the results back to the client. To minimize the latency happened in repeatedly access the distributed stored geography data, cache data structures have been maintained in both every nodes of the server and the client.

Utilization of machining templates to improve 5-axis CAM machining process (5축 CAM 가공 작업 프로세스 개선을 위한 가공 템플릿 활용)

  • Lee, Dong-Cheon;Kim, Seon-Yong
    • Design & Manufacturing
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    • v.11 no.1
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    • pp.45-49
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    • 2017
  • Currently, a lot of efforts to make increases the manufacturing efficiency have tried and there is growing the interest to implementing the machining operation through CAM automation and optimization. This kind of movement has shown gradually in 5X milling as well as 3X milling task. By the way, in case of 5X milling, it is difficult to hire the CAM experts who is an experience for 5X machining and also it has too big trouble to use them due to high cost. For this reason, you can see the manufacturer who is concern the CAM S/W to provide the NC automation program that beginners can generate easily the 5X milling in short term and the existing 5X milling process can be improved. These requirements need to make a NC automation process including the practical machining strategies same as the generation by NC expert. In order to support this, it is necessary to directly apply the 3D machining part based on NC template which includes the machining procedures, standard cutter library, auto machine area selection, analyze tool for part shape, machining condition setting considering the material stiffness to be provided by CimatronE and it should be created the 5axis machining data by a minimized operation. With user-friendly, CimatronE's NC machining automation tools improve the 5-axis machining process and speed up the process, maximizing work efficiency and improving product productivity compared to existing machining tasks.

A Study on the Computer Graphics Education in Network Environment (네트워크를 활용한 컴퓨터그래픽스교육에 관한 연구)

  • 김소영;임창영
    • Archives of design research
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    • v.11 no.3
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    • pp.79-88
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    • 1998
  • This research was carried out with emphasis on merits of computers as an education medum. Network technologies make collaboration as easy as they work in the same space. It is generally considered that education should be done with adequate contents and effective methods. But, the methods used in computer graphics education are not different from others, and this fact makes a low efficiency. To improve the education environments, design education program is developed. This is designed on the basis of LAN, and partially on the web. The library where design materials for study are stored and the gallery where design works done by students are exhibited are modules that utilize web technologies. Communication between students will become easy by using whiteboard and feedback from various kinds of user will be done by uploading design works on the web. But the program can be used only in the computer oriented subjects now, so further study should be carried out to broaden the scope of design education.

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Integrated Middleware for Real-Time Device Drivers on Windows (윈도우즈 상에서 실시간 디바이스 드라이버를 위한 통합 미들웨어)

  • Jo, Ah-Ra;Song, Chang-In;Lee, Cheol-Hoon
    • The Journal of the Korea Contents Association
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    • v.13 no.3
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    • pp.22-31
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    • 2013
  • For the case of test equipments requiring data accuracy, real-time is highly required in acceptance test for performance evaluation of developed weapons. For convenience' sake, test equipments are usually developed using Windows. However Windows does not support real-time in itself. Thus, in this paper, so as to reduce development time and expenses, we design and implement an integrated middleware for real-time device drivers using RTiK-MP. Using DLL, we also support user API's for the sake of development convenience without details of the complex RTiK-MP structure. We evaluate the performance of the proposed integrated middleware using the RDTSC command which returns the number of CPU clock ticks. The evaluation results show that it operates correctly within error ranges in the periods of 1ms and 4ms for the cases of TCP/IP and RS-232, respectively.

Analysis of Korean Patent & Trademark Retrieval Query Log to Improve Retrieval and Query Reformulation Efficiency (질의로그 데이터에 기반한 특허 및 상표검색에 관한 연구)

  • Lee, Jee-Yeon;Paik, Woo-Jin
    • Journal of the Korean Society for information Management
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    • v.23 no.2
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    • pp.61-79
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    • 2006
  • To come up with the recommendations to improve the patent & trademark retrieval efficiency, 100,016 patent & trademark search requests by 17,559 unique users over a period of 193 days were analyzed. By analyzing 2,202 multi-query sessions, where one user issuing two or more queries consecutively, we discovered a number of retrieval efficiency improvements clues. The session analysis result also led to suggestions for new system features to help users reformulating queries. The patent & trademark retrieval users were found to be similar to the typical web users in certain aspects especially in issuing short queries. However, we also found that the patent & trademark retrieval users used Boolean operators more than the typical web search users. By analyzing the multi-query sessions, we found that the users had five intentions in reformulating queries such as paraphrasing, specialization, generalization, alternation, and interruption, which were also used by the web search engine users.