• Title/Summary/Keyword: library service

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A Study of Portal Service for Science and Technical Library (과학기술분야 전문도서관의 포털서비스에 관한 연구)

  • 곽승진
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.12 no.1
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    • pp.87-100
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    • 2001
  • This study purpose to investigate the information needs of researcher necessary for portal service development in the science and technical library analyze the present status of information service and present the fundamental data. We collected the question survey targeted to member of science and technical library and the statistics data about information service and analyzed it for study method. The result of this study indicates that researchers in science field use mostly their library Web homepage for obtaining necessary information and use meta search service frequently And they consented the necessity of Academic information co-ownership activity and intended to join this activity.

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A Study on the Concept and Implementation of Digital Library : A Case of Ajou Research Information Service System (전자도서관의 개념 및 구축 사례 - 아주대학교 학술정보센터 운영 개념을 중심으로 -)

  • Park, Cheol-Kyun
    • Journal of Information Management
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    • v.30 no.4
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    • pp.1-26
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    • 1999
  • In this paper, the concept of digital library is presented on the basis of library's trend and advent of digital library. And this paper introduces Ajou University's academic in-formation service system as a epitome of digital library from the viewpoint of "user centered information service".

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A Study on User Satisfaction and Demand Survey of Libraries in Hospitals (병원 내 도서관의 이용자 만족도 및 수요조사에 관한 연구)

  • Shin, Youngji;Noh, Younghee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.30 no.3
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    • pp.291-314
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    • 2019
  • In this study, to improve the satisfaction of library users in the hospital and to examine how to activate the library in the future, the satisfaction of library, facilities and environment, staff, service, We conducted a demand survey and searched for the operation plan of the library that satisfied the user. As a result, in order to revitalize the library in the hospital, first, in the case of the collection, it is necessary to expand the number of collections of various topics with the latest contents. Second, it is urgent to expand the number of library staff in the hospital. In addition, it is necessary to improve communication expertise based on medical expertise and ability to respond quickly to user requests. Third, it is necessary to expand the size of library and convenience facilities in the hospital by facilities and environment. Fourth, in case of service, it is necessary to improve service quality and provide various services. Experts should provide subject search service, medical information source service, general health information service (patient and carer) according to the user. Finally, in the case of programs, it is necessary to expand the infrastructure for program operation, to diversify the targets, and to extend the program continuity.

An Analysis of the Users' Demands of Public Library Services in Busan (부산지역 공공도서관 서비스에 대한 이용자 수요 분석)

  • Jung, Youngmi;Lee, Eun-Ju
    • Journal of Korean Library and Information Science Society
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    • v.52 no.4
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    • pp.229-253
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    • 2021
  • The service strategy of the public library needs to be established based on the users who are the actual beneficiaries of the services, including the perspective of changes in the social environment. This study investigated and analyzed the users' perceptions of the library functions and services currently provided and the demand for future services, targeting public library users in the Busan area. The data were collected through a questionnaire, and the respondents were 733 public library users in Busan. The main result is that first, the role and function of the public library that Busan users consider most important was still in material collection and provision. Second, in the information service type, the demand for cultural/lifelong learning program service was the highest, and in the service program, the demand for new IT technology experience and education was the highest. Third, as a result of ISA analysis of information service type, material provision service and information literacy education service were types to be maintained, and reading related service was type to be managed intensively. Fourth, in the analysis of service demand by age, those aged 41 to 50 years old were the generation with the highest demand in all types except for the information literacy education service type, and the demand for information literacy education was the highest among the elderly generation over 61 years old. And the user group in the western part of Busan was higher than the user group in other regions in demand for almost all service types. The results of this study can be used as basic data when establishing strategies to optimize community public library services for users.

Assessing E-service Quality of Digital Libraries (디지털도서관의 e-서비스품질 평가에 관한 연구)

  • Hwang, Jae-Young;Lee, Eung-Bong;Kim, Jong-Hwan
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.3
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    • pp.55-79
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    • 2007
  • In this study the need for new service qualify assessment scale is investigated to cope with the paradigm change in library information service and the dimension and model for e-service quality assessment applicable to a digital library are developed. In order to verify newly proposed dimension and model for e-service qualify assessment, the dimension which is developed by employing data collected from NDSL(National Digital Science Library) and its factor are analyzed and casuality analysis between independent and dependent variables is executed based on the proposed e-service qualify model We also analyze the gap between customer's ideal expectation and perception and, finally investigate what is the most important dimension among e-service quality in the digital library from the customer's point of view.

A Study on the Problems and Prospects of Ubiquitous Library Through Ubiquitous Computing (유비쿼터스 컴퓨팅에 기반한 유비쿼터스 도서관의 과제와 전망에 관한 연구)

  • Noh, Dong-Jo
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.15 no.2
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    • pp.219-240
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    • 2004
  • Ubiquitous computing technology provides anytime and anywhere accessibility to information, ubiquitous computing is adapted in the various field to increase efficiency of work. After looking into the trend of ubiquitous computing, case studies of information service using mobile service and RFID system in library were investigated in this paper. Library information service are providing retrieval of library OPAC and verifications of circulation and return date using mobile internet technology. In addition, various notice services using short me sage service(SMS) of mobile are available. Considering growing mobile service and RFID system advancement of related technology, more information service utilizing mobile service and RFID system should be developed in near future.

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Constituent Analysis of Standards and Guidelines of Library Service for People with Disability (도서관의 장애인서비스 기준 및 지침의 구성요소 도출에 관한 연구)

  • Kim, Young-Ki;Lee, Yeon-Ok
    • Journal of the Korean Society for Library and Information Science
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    • v.42 no.2
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    • pp.87-108
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    • 2008
  • The purpose of standards and guidelines of library service for people with disability is to provide libraries, governments and other stakeholders with a framework for developing library services for people with disability. This Paper is to Identify the constituents of standards and guidelines of library service for people with disability. These constituents are developed by analysis and investigation of foreign standards and are based on many people's advice such as members of the advisory committee. Extracted constituents of standards and guidelines of library service for people with disability are as follows: physical accessibility to library building and facilities, construction of alternative formats, access to services and programs. assistance engineering devices, web accessibility and universal design, training and staff development, cooperation and networking etc. Finally, we clarified main contents of each element to be included in standard.

An Analysis of the State Library Services in the United States (미국 주 도서관 서비스의 분석)

  • Kwak, Chul-Wan
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.2
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    • pp.203-218
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    • 2007
  • The purpose of this study was to investigate the state library services in the United States in order to consider what services are needed for regional libraries in Korea. The data were collected from library statistics and library web pages. The analyses particularly focused on examining the residental service and library service of state libraries. The analyses revealed that the state libraries provide funds, services, and training to local libraries, but the service levels are varied among states. State libraries provide state historical information and genealogy information to residential users, and focus on the information needs for handicapped people. Based upon the analysis of U.S. state libraries, Korea regional libraries would provide services different from local public libraries. Also, regional libraries would be operated based upon the regional characteristics.

A study on roles of the school library supervisor (학교도서관 장학관의 역할에 관한 고찰)

  • 김정소
    • Journal of Korean Library and Information Science Society
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    • v.15
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    • pp.1-23
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    • 1988
  • The purpose of this study is to search to roles and qualifications of a school library supervisor. The results of the study. The school library supervisor serves as a professional, advisor and director for planning, structuring, implementing, evaluating of a library program, and for curriculum management, personnel administration, program administration. And to accomplish this, the school library supervisor should posses competencies and vision essential fr priorities and the leadership qualities. Therefore to perform a roles, put the systematic a n.0, pparatus for the school library full-service su n.0, ppervisor and the full-service supervisor should a n.0, ppinted 'library professional'.

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Library Cooperation for Reference Service (참고봉사를 위한 도서관의 상호협력 -미국의 사례를 중심으로-)

  • Noh Ock-Soon
    • Journal of the Korean Society for Library and Information Science
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    • v.3
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    • pp.25-46
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    • 1973
  • The recent situation on developments in an expanding field of reference and information service is reviewed through the cooperative arrangements and comprehensive planning among libraries in America. The growth of reference cooperation is examined first along with the social forces that influenced the library interdependence for service. Of the various interlibrary programs identified in relation to the cooperative reference work, interlibrary loan is viewed as the key to the use of library resources based on equal access and making use of the tools for information and research, therefore a reference principle. Several kinds of library systems specifically intended to improve the reference situation are identified and described in detail without any attempt to evaluate their performance in terms of unit size, cost, or quality of the service.

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