• Korean Architects
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• s.658
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• pp.66-71
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• 2024

• Korean Circulation Journal
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• v.53 no.10
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• pp.690-692
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• 2023

• Journal of the Korea Society of Computer and Information
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• v.17 no.10
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• pp.185-192
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• 2012

Call Center requires an ability of agents a lot more than face-to-face contact due to being achieved communication by non face-to face channel for contact with customers. In order to improve the ability of agents, Call Center carries out various educational training according to their work experience and function and with the accomplishment of educational training, Call Center is going to fulfill to develop its quality of counseling and productivity. On the other hand, due to investment of a lot of time and budget to educational training, it is needed to grasp and manage about its effectiveness that how helpful the training is for performance of work-site operations through evaluation of educational training. Having Seen researches about evaluation of educational training until these days, most researches have mainstream to measure satisfaction and a level of learning or degree that how the learning transfers to actions. It is found that a research about an entire evaluation model should be required. This study aims to investigate effectiveness of Call Center educational training from the level of recognition by reflecting Kirkpatrick's the four levels of learning evaluation. By the four levels, reaction, learning, behavior and results, the study found out a connection with standards of evaluation about each levels. In addition, by using structural equation modeling, it was examined goodness of fit about the entire model. Furthermore, by an alternative model, considering a direct relation between a factor of reaction and behavior, it was compared and examined goodness of fit of overall model of the study model and the alternative one.

• The Journal of Korean Academic Society of Nursing Education
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• v.14 no.1
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• pp.63-72
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• 2008

Purpose: This study focused on two aspects: 1) how to design and implement a mobile learning course which is facilitated by a PDA with a web-based class homepage as a tool for mobile learning; 2) how to increase and enhance interactive activities among and between the students and the faculty members by utilizing a PDA as a tool for communication as well as collaboration. Method: To analyze the results of the m-Learning course, data was collected from interviews with the involved two faculty members and a survey from 27 students. Result: The results showed a positive outcome of the m-Learning approach in terms of a more collaborative learning environment in a clinical course where the students practice their clinical activities out of the classroom, far from their faculty members. On the other hand, the problems of the m-Learning approach were that more thorough preparation was needed for the new tools from both the students and the faculty members in preparation in social, cultural, and mental aspects, not withstanding the assumed technical limits of a PDA. Conclusion: m-Learning must be more actively implemented in classes, even though several problems were noticed in terms of both technical aspects of the tools, and social and cultural aspects from the users.

• The Journal of Korean Association of Computer Education
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• v.21 no.4
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• pp.39-52
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• 2018

There has been a lot of interest in flipped learning, but lacked practical research to support the faculty developing flipped learning courses in higher education institutions. The purpose of this study is to develop a consulting model for developing a flipped learning course that can be practically used by institutions such as center for teaching and learning that support faculty teaching to improve the quality of instruction. A 'Coaching based on flip learning course development consulting model' was derived through literature review and expert feedback. The 8-step model is as follows: 1) survey of class development, 2) course orientation, 3) flipped learning, 4) expert class analysis, 5) flipped learning coaching, 6) flipped learning operation, 7) instructor reflection, and 8) feedback and revision. Based on the results of this study, it is possible to provide professional and practical guide systematically, and also help to improve quality of lesson.

• Journal of Korean Academy of Fundamentals of Nursing
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• v.12 no.3
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• pp.278-283
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• 2005

Purpose: The purpose of this study was to compare changes in learning objectives in Fundamentals of Nursing which were established between 2000 and 2004. Method: 2000, 2004 learning objectives were analyzed with frequencies and percents. Results: There was an increase in the total number of learning objectives used in 2004(n=534) over 2000(n=527). In 2004 compared to 2000, there was an increase in learning objectives related to nursing process, need of oxygenation, need of nutrition, need of temperature regulation, need of activity and exercise, need of comfort, medication, preoperative care. According to Bloom's taxonomy, learning objectives established in 2004, mainly consisted of three domains, 35.5% for comprehension, 23.6% for synthesis, 20.4% for knowledge Changes in learning objectives established in 2004 compared to 2000 decreases in the comprehension domain and increases in the synthesis domain. Conclusion: The learning objectives established in 2004 showed remarkable change when compared to those established in 2000. But the learning objective domains in Bloom's taxonomy were distributed unevenly. For better learning objectives in Fundamentals of Nursing, constant revision will be needed.

• Journal of Digital Convergence
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• v.13 no.9
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• pp.29-37
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• 2015

This study investigated the effectiveness of the learning community for the development of convergence on self-directed learning and problem-solving. One hundred ninety-nine university students participated in the study. In specific, one hundred twenty-three among them participated learning community program at the center for teaching and learning for nine weeks while the others were are not as a control group. Pre-post survey with 62 items was conducted regarding self-directed learning(35 items) and problem-solving(27 items). To analyze the data statistically, ANCOVA(Analysis of Covariate) was used. As results, university students in learning community program showed significant difference in all areas of the survey. In other words, university students in learning community program improved self-directed learning and problem solving more than those who were in the control group. Suggestions and ideas of further studies were discussed.

• Cross-Cultural Studies
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• v.44
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• pp.283-314
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• 2016

The purpose of this study is to explore the diversity of French learning materials and suggest a learning method to increase the efficiency of learning. In the first part, we explore the linguistic characteristics of the proverb. In the second part, we present the examples that can be utilized in actual learning. In terms of teaching methods, sharing a common cultural consciousness is important for language and communication between interlocutors. In view of this point, the proverb has an extremely important value in the linguistic dimension. It means that the proverb can serve as a very useful material for the comparison of the morphology and phonetics of French. The efficiency of learning can be increased if we can apply an adequate learning plan using proverbs in accordance to the learner's level and the learning contents.

• The Journal of the Convergence on Culture Technology
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• v.10 no.1
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• pp.395-402
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• 2024

The purpose of this study is to verify the effect of the intensive support program for junior college students with low academic performance on students' learning motivation and self-learning efficacy, and to explore its meaning. This study was conducted with 46 students who participated in the JUMP-UP program supported by the D University Teaching and Learning Development Center in Busan for backers and students with low grades. The research question of this study is, first, does the JUMP-UP program affect the reinforcement of the learning motivation of junior college students? Second, does the JUMP-UP program affect the self-learning efficacy of junior college students? As a result of examining the effectiveness by conducting a survey before and after participating in the JUMP-UP program, the JUMP-UP program showed statistically significant changes in all items of participating learners' learning motivation and self-learning efficacy. Through this, it can be seen that an intensive support program such as the JUMP-UP program is valuable as a support program suitable for improving the learning motivation and self-learning efficacy of vocational college students suffering from low academic performance.

• Safety and Health at Work
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• v.3 no.3
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• pp.199-208
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• 2012

Objectives: Although evidence-based medicine (EBM) is a useful method for integrating evidence into the decision-making process of occupational physicians, occupational physicians lack EBM knowledge and skills, and do not have the time to learn the EBM method. In order to enable them to educate themselves at the time and place they prefer, we designed an electronic EBM course. We studied the feasibility and utility of the course as well as its effectiveness in increasing EBM knowledge, skills, and behaviour. Methods: Occupational physicians from various countries were included in a within-subjects study. Measurements were conducted on participants' EBM knowledge, skills, behaviour, and determinants of behaviour at baseline, directly after finishing the course and 2 months later (n = 36). The feasibility and utility of the course were evaluated directly after the course (n = 42). Results: The course is applicable as an introductory course on EBM for occupational physicians in various countries. The course is effective in enhancing EBM knowledge and self-efficacy in practising EBM. No significant effect was found on EBM skills, behaviour, and determinants of behaviour. After the course, more occupational physicians use the international journals to solve a case. Conclusion: An electronic introductory EBM course is suitable for occupational physicians. Although it is an effective method for increasing EBM knowledge, it does not seem effective in improving skills and behaviour. We recommend integrating e-learning courses with blended learning, where it can be used side by side with other educational methods that are effective in changing behaviour.