• Title/Summary/Keyword: knowledge management

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Empirical study of the intention of knowledge hiding and knowledge transfer -A comparative analysis of front-line workers and office workers in a public enterprise- (지식은폐의도와 지식전이의도의 영향요인에 관한 실증분석 -공기업 현장근로자와 사무실근로자의 비교분석-)

  • Kim, Nam Yeol;Jeon, Hyeon Gyu;Kim, Min Yong
    • Knowledge Management Research
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    • v.18 no.3
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    • pp.37-62
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    • 2017
  • Most of the managers know that knowledge sharing has to be precede to create knowledge which has competitive advantage of organizations. Until now the study on knowledge management placed emphasis on knowledge creation and knowledge sharing but there is few study on knowledge hiding. This study investigates the factors implicate on knowledge hiding intention and knowledge transfer intention of front-line workers and office workers and the implication on job performance of knowledge hiding intention and knowledge transfer intention. We collected sample data from 100 front-line workers and 250 office workers and verified hypotheses using Multiple Linear Regression. The result described that factors affect active and passive knowledge hiding intentions and factors affect knowledge hiding intentions of front-line workers and office workers are different.

The Structural Relationships between the Antecedents of Knowledge Sharing and User Performance in Knowledge Management systems (지식관리시스템에서의 지식공유에 대한 영향요인과 성과간의 구조적 관계에 관한 연구)

  • Shin, Seon-Jin;Kong, Hee-Kyoung;Koh, Joon
    • Knowledge Management Research
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    • v.9 no.2
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    • pp.87-107
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    • 2008
  • The knowledge society has come to where the knowledge is the source of wealth contrary to the traditional era that labor and capital were the source of wealth. Thus, corporate is accelerating to introduce the knowledge management and to establish the knowledge management system (KMS) in order to effectively manage the knowledge that can be the source of their competitiveness. The purpose of this paper is to identify the factors which affect knowledge sharing and to prove empirically their relationships with the KMS performance. A survey was conducted and data were collected from 220 respondents of 19 organizations which have adopted KMS. Research model and related hypotheses were tested using PLS Graph 3.0. As a result of data analysis, seven hypotheses out of eleven hypotheses were supported. In particular, knowledge sharing is significantly influenced by those knowledge sharing factors such as openness, trust, training, reward system, perceived usefulness, and communication channel. Also, individual impact is significantly affected by knowledge sharing. This study is expected to provide a sound basis for understanding the importance of knowledge sharing to gain organizational as well as individual competitiveness and exploring ways to effectively share knowledge through enhancing the use of KMS in organizations.

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The Influence of Environmental Factors on Knowledge Sharing and Performance in Travel Agency (여행사의 지식공유 환경요인이 지식공유와 성과에 미치는 영향에 관한 연구)

  • Cheon, Deokhee;Park, Chanwook;Kang, Inwon
    • Knowledge Management Research
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    • v.11 no.3
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    • pp.47-58
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    • 2010
  • Knowledge is fundamental asset for firms in the contemporary economy. Organizations are attempting to leverage their knowledge resources by employing knowledge management. However, a large number of KM initiatives fail due to the ignoring of human factors. We adopt theoretical framework and augment it with extrinsic variables, individual, organizational, and systematic factors that are believed to influence knowledge sharing and outcome of travel agency.

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An Exploratory Case Study on the Factors Affecting the Analytical Knowledge Creation in the Organization (조직 내 분석지 생성 영향 요인에 관한 탐색적 사례 연구)

  • Lee, JaeHwan;Kim, Young-Gul
    • Knowledge Management Research
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    • v.2 no.1
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    • pp.25-44
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    • 2001
  • There are two types of organizational knowledge in terms of its creation process: experiential and analytical knowledge. The experiential knowledge is created by repetitive experiences of an individual or team through task execution, while the analytical knowledge is acquired by analyzing accumulated data or information in the organization. The experiential knowledge often remains tacit or implicit in the organization because it is primarily acquired at an individual or team level. Therefore, the issue on the experiential knowledge is to share it actively within the organization. On the other hand, the analytical knowledge is explicit in its nature since it is extracted from data or information. Thus, it is important to guide a systematic creation of the analytical knowledge rather than encourage to share it. The current trend of "knowledge management" mainly focuses on the experiential knowledge - know-how, idea, case, etc - and neglects another important knowledge in the organization. i. e., analytical knowledge. This paper tries to shed a new light on the "knowledge management" arena by introducing rather new perspective in the concept of knowledge. The purpose of this study is to identify the factors affecting the analytical knowledge creation in the organization. We conducted an exploratory case study of three companies with a previously defined research framework and found some critical factors for the analytical knowledge creation. They are "organizational resource", "effectiveness of feedback process", "data source management", and "experimental mind set". Finally, we proposed research model and propositions regarding the analytical knowledge creation in the organization.

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Building a framework of successful knowledge management for value creation (가치창출을 위한 성공적 지식경영프레임웍의 구축)

  • Seo, Jun-Seok;Jung, Sang-Chul
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.6
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    • pp.2528-2539
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    • 2012
  • In the 21st century, knowledge is an important asset to improve productivity in the business world. In today's rapidly changing business environment, companies have rigorously brought in knowledge management system in order to secure the sustainable competitiveness and effective knowledge management. Knowledge management has now become mandatory, not optional. Today many companies which have built knowledge management on top of information technology and hardware-based infrastructure are having a difficulty in creating organizational culture in knowledge management. Even though companies have invested substantial time and money in knowledge management, the performances have not met their expectations. To solve this problem, software oriented strategy for knowledge management such as education and networking is more needed rather than hardware oriented strategy such as information technology systems. Though the knowledge management framework suggested in this study is exploratory, this study contributes to the clarification of the critical elements that companies which are about to build knowledge management should take in account.

Managing Field-related Knowledge based on Knowledge Management System(KMS) (지식관리시스템(KMS)을 통한 건설 현장지식관리)

  • Kook Yun-Sang;Baik Jong-keon;Kim Jae-Jun
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • autumn
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    • pp.525-530
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    • 2001
  • Nowadays knowledge is begging to supplant the traditional factors of production and has become the most important new corporate and competitive resource. Many construction firms have been trying to perform Knowledge management, and implement Knowledge Management System. For successful KMS, a company should check the exiting infrastructures which includes resources and knowledge which an organization already may have in place, their culture, and processes and adopt the proper approach according to their own business requirement. This study defined the knowledge life-cycle and proposed management knowledge method of construction field with KMS.

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An Implementation Architecture for Knowledge Flow Model (지식 흐름 모델의 구현 아키텍처에 관한 연구)

  • Kim, Su-Yeon;Hwang, Hyun-Seok
    • Knowledge Management Research
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    • v.7 no.2
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    • pp.53-68
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    • 2006
  • Knowledge has become an important resource for organization. The manufacturing industry is usually operated on the basis of business processes, and most workers are familiar with their own processes. The process-based approach, therefore, can provide an efficient way to capture and navigate knowledge. In this study, we focus on knowledge which may be missed during knowledge transfer among workers. For this, we propose a method for analyzing knowledge flow, which is passed among business processes. We propose a process-based knowledge management framework for analyzing knowledge flow, which employs a two-phase analysis: process analysis and knowledge flow analysis. A knowledge flow model, represented by Knowledge Flow Diagram, is proposed as a tool for representing knowledge. We formulate several semantics for knowledge flow modeling. We build the three-level schema: conceptual, logical, and physical in order to automate the knowledge model adaptive to knowledge management systems. The proposed approach is verified and illustrated through a case study on the manufacturing process of A Company.

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A Study on Individual and Organizational Factors Affecting Knowledge Sharing -Focused on The Research & Development Organization in Daedeok Science Town- (지식공유에 미치는 개인적·조직적 영향요인에 관한 연구 -대덕연구단지 연구개발 조직을 중심으로-)

  • Kim, Dong-Young;Han, In-Soo
    • Knowledge Management Research
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    • v.5 no.1
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    • pp.83-99
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    • 2004
  • This research aims to verify individual and organizational factors that will affect knowledge sharing, especially in research & development organizations with a premise that knowledge sharing is one of the most important factors of successful knowledge management. Many factors which are supposed to affect knowledge sharing arc empirically investigated in this research : individual factors ((1)self esteem (2)expected contribution), organizational factors ((3)top management's will, (4)accessibility of knowledge management system (5)validity of evaluation & reward knowledge sharing, (6)trust, (7)open communication). As a result, it is found that 'expected contribution' among individual factors and 'open communication' and 'validity of evaluation & reward' among organizational factors are highly correlated with knowledge sharing. These findings suggest that enhancement of perceived expected contribution among employees and building cultures of open communication and effective evaluation & reward system for knowledge sharing will contribute to activation of knowledge sharing in the research and development organizations.

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Development of a Knowledge Management Promotion System of Utilizing the SECI Model in Production Fields (SECI모델을 이용한 생산현장 지식경영촉진체계 구축)

  • Kim, Young-In;Hong, Sung-Jo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.31 no.2
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    • pp.1-10
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    • 2008
  • In the knowledge-based society which recognizes knowledge as a core value, knowledge management is one of the most interesting issues. The creation of knowledge within an organization occurs as a result of interactions of tacit and explicit knowledge, in process of knowledge conversion. One useful model of this process is the SECI model which stands for a process of socialization, externalization, combination and internalization of knowledge. The enterprise competitive power depends on how an organization accelerates the speed of the cycle of knowledge creation well. In this paper we introduce a knowledge management promotion system based on SECI model and proposal system to promote the cycle of knowledge creation in production fields, and study an enterprise case.

A Study on the Knowledge Creation with KMS Usage : Focusing on the Flow Theory (KMS 활용을 통한 지식창조 기제 연구 : 몰입의 관점을 중심으로)

  • Lee, Ji-Myoun;Bock, Gee-Woo;Moon, Joon-Seo;Kim, Jong-Hyun
    • Journal of Information Technology Applications and Management
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    • v.18 no.1
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    • pp.75-100
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    • 2011
  • For decades, thousands of corporation introduced knowledge management systems to respond knowledge-based society. However, it seems that the systems merely focusing on knowledge accumulation and its sharing have been bounded by many restrictions in terms of new knowledge creation based on the life cycle of knowledge management systems. Moreover, recently, a variety of knowledge management activities regarding organization, systems, and process is emphasized as a strategic asset for a corporation to create core knowledge. Therefore, this study adopted the Csikszentmihalyi's flow theory to investigate the factors affecting knowledge creation and the success factors of knowledge management systems in virtual space. Prior studies argued that flow experience should be a prerequisite for creative knowledge creation. In that vein, this research revealed the causal relationships for flow experience between the determinants of clear goal, immediate feedback, congruence of challenge and skill. Additionally, it empirically examined how flow experience affected the exploratory behavior of knowledge creation.