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http://dx.doi.org/10.5762/KAIS.2012.13.6.2528

Building a framework of successful knowledge management for value creation  

Seo, Jun-Seok (the Innopolis Foundation)
Jung, Sang-Chul (Division of Management, Chungnam National University)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.13, no.6, 2012 , pp. 2528-2539 More about this Journal
Abstract
In the 21st century, knowledge is an important asset to improve productivity in the business world. In today's rapidly changing business environment, companies have rigorously brought in knowledge management system in order to secure the sustainable competitiveness and effective knowledge management. Knowledge management has now become mandatory, not optional. Today many companies which have built knowledge management on top of information technology and hardware-based infrastructure are having a difficulty in creating organizational culture in knowledge management. Even though companies have invested substantial time and money in knowledge management, the performances have not met their expectations. To solve this problem, software oriented strategy for knowledge management such as education and networking is more needed rather than hardware oriented strategy such as information technology systems. Though the knowledge management framework suggested in this study is exploratory, this study contributes to the clarification of the critical elements that companies which are about to build knowledge management should take in account.
Keywords
Knowledge Management; Knowledge Management Capability;
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