• Title/Summary/Keyword: job satisfaction university

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Job Satisfaction and Customer-oriented Service Performance of University Foodservice Employees (대학급식소 종사원의 직무만족과 고객지향서비스 수행도)

  • Won, Seon-Im;Park, Hye-Yeong;Jang, Yu-Gyeong
    • Journal of the Korean Dietetic Association
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    • v.8 no.4
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    • pp.359-371
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    • 2002
  • The aims of this study were to estimate the level of job satisfaction and customer-oriented service performance in university food service employees Two hundreds-six food service employees working in Seoul were enrolled and the response rate was 85.8%. Of respondents, 85.9% was female and most of the respondents were 40 years up (70.8%). Generally, respondents had approximately 5 years job experience and high school level. Mean score of job satisfaction was 3.23 score out of 5.00. The highest and lowest items on job satisfaction were responsibility and commitment(4.00). and promotions opportunity(2.69), respectively. Considering job satisfaction; relationships of supervisors, employment and career were significantly different in age(P<0.05), job-system and wage(P<0.05), respectively. Mean score of customer-oriented service performance was 3.75. The highest and lowest items on customer-oriented service performance were delivering on time(4.02) and service information for customers(3.21), respectively. Customer-oriented service performance was significantly different in age and wage(P<0.05). Job satisfaction had positive correlation to customer-oriented service performance. Relationship of supervisors was positively correlated with relationship of coworkers and career.

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Women College Graduates and Job Satisfaction -Interacting Effects of Job Readiness- (전문대여성졸업생의 대학생활과 직장만족도의 관계 연구)

  • Kim, Hyon-Dong
    • Journal of vocational education research
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    • v.30 no.4
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    • pp.241-258
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    • 2011
  • This study analyzes educational panel on the relationship between college life and job satisfaction of women college graduates. Higher college satisfaction increases job satisfaction of women workers with college degrees. Job training programs increase job satisfaction. However, job satisfaction relative to her skills and competency becomes lower when they complete a number of job training programs. Moreover, English education and job training programs exert positive influences over the effects of college satisfaction on job satisfaction of women workers with college degrees. Thus, although there are conflicting aspects, job training programs have potentials to contribute to the job satisfaction. The results of the study suggest that college life is closely related with their job experiences. However, Korean society neglects the importance of college relative to four-year university. Thus, Korean society exerts efforts toward enhancing the educational quality of college education.

Impact of Psychosocial Wellbeing Status and Self Leadership on the Job Satisfaction of Fire Officers (소방공무원의 사회심리적 건강수준과 셀프 리더십이 직무만족도에 미치는 영향)

  • Lee, Hyun-Ju;Park, Hyoung-Sook
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.25 no.2
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    • pp.89-98
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    • 2018
  • Purpose: The purpose of this study was to examine the relationship of psychosocial wellbeing status and self leadership with job satisfaction of fire officers. The effects of these variables on job satisfaction were also examined. Methods: The study design was a descriptive, correlational design. For this study, data were collected from 189 fire officers in B metropolitan city, K and Y cities. Data were analyzed using descriptive statistics, t-test, one-way ANOVA, and multiple regression analysis with SPSS 21.0 program. Results: The results showed that job satisfaction had a significant correlation with psychosocial wellbeing status (r=-.38, p<.001) and self leadership (r=.26, p<.001). Psychosocial wellbeing status had a significant correlation with self leadership(r=-.47, p<.001). Multiple regression analysis for job satisfaction revealed that the most powerful predictor was psychosocial wellbeing status followed by self leadership. Pychosocial wellbeing status, self leadership, age, marital status and current job task career explained 25.0% of the variance in job satisfaction. Conclusion: Findings indicate that various factors are related to the job satisfaction of fire officers. Based on the results of this study, further development and application of programs to improve fire officers' job satisfaction are needed.

A Study of Role-Conflict, Stress and Job Satisfaction of Nurses According to Their Current Work Posts (근무병동별 간호사의 역할갈등, 직무스트레스 및 업무만족에 관한 연구)

  • Park, Seon-Wha;Kim, Kwuy-Bun
    • Journal of East-West Nursing Research
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    • v.11 no.1
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    • pp.65-74
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    • 2005
  • This research has been conducted in order to compare and analyze the role-conflict, job stress and job satisfaction of nurses according to their current work posts. The subjects of this research were carefully selected 426 nurses from 2 university hospitals. The research tool were a role-conflict measurement index, job stress a tool, and job satisfaction Minnesota Satisfaction Questionnaire. The data have been collected using a structured questionnaire from March to May 2003. The collected data have been analyzed using the SPSS PC 10.0V program. The nurses at Intensive Care Unit (ICU) showed highest level of job stress while the nurses at surgical ward showed the lowest level of job stress (F=8.37, p=.000). There was no significant difference in role-conflict and job satisfaction according to the current work posts. According to the results of this research, there was a difference in stress according to the current work posts, and it turned out that the nurses at ICU had the highest level of stress compared to the nurses at other departments, and it causes a fall in job satisfaction.

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The effects of long-term on-site training on job satisfaction after employment: the mediating effects of organizational commitment and job match (장기현장실습이 취업 후 직무만족에 미치는 영향 - 조직몰입도, 직무일치도의 매개효과를 중심으로)

  • Kim, Sung-Hui;Lee, Sang Kon
    • Journal of Engineering Education Research
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    • v.20 no.5
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    • pp.3-13
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    • 2017
  • The purpose of this study was to investigate the effect that completing long-term on-site training with varying grades of success had on the job satisfaction of former university students after obtaining employment. Although the grades themselves achieved during long-term on-site training did not directly affect job satisfaction, positive effects on job satisfaction were shown due to the mediating effects of job match and organizational commitment. The results of this study are as follows: First, it was found that employees who participated in long-term on-site training showed different results in belonging and attachment to their organizations according to their achievement. The higher the grades during long-term on-site training, the higher the degree of reported job match and organizational commitment, suggesting a positive correlation with job satisfaction. Therefore, long-term on-site training should not be operated as simply a program for temporary experiential learning, but instead should be optimized by companies and schools to motivate their students to achieve high grades for the purpose of their future job satisfaction.

Job Enrichment, Empowerment, and Organizational Commitment: The Mediating Role of Work Motivation and Job Satisfaction

  • MARTA, Iman Adi;SUPARTHA, I Wayan Gede;DEWI, I Gusti Ayu Manuati;WIBAWA, I Made Artha
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.1
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    • pp.1031-1040
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    • 2021
  • The purpose of this research is to analyze the influence of job enrichment and empowerment on organizational commitment. In addition, the role of work motivation and job satisfaction in mediating the influence of job enrichment and employee empowerment on organizational commitment has also been examined in this study. The sample population consists of all the employees in the regional office of DJKN Bali and Nusa Tenggara, who hold executive positions and have served the office for ≥ 4 years. This study adopts the second-order Partial Least Square (PLS) model and the Smart PLS Version 3.0 program which is used as the analysis tool. The results revealed that: job enrichment has a significant influence on organizational commitment; employee empowerment has an insignificant influence on organizational commitment; work motivation and job satisfaction partially mediate the influence of job enrichment on organizational commitment; work motivation and job satisfaction fully mediate the influence of employee empowerment on organizational commitment. The findings can be used as organizational considerations in developing policies related to job enrichment and employee empowerment, which is expected to motivate and provide satisfaction for employees and improve their organizational commitment.

Self-leadership, Job Stress and Job Satisfaction among Clinical Nurses (병원간호사의 셀프-리더십과 직무스트레스 및 직무만족도)

  • Hong, Ju-Young;Kim, Ji-Young
    • Journal of Korean Academy of Nursing Administration
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    • v.13 no.2
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    • pp.184-190
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    • 2007
  • Purpose: This study was undertaken in order to suggest self-leadership as a method for nurses to lower their job stress and enhance their job satisfaction. So the relations among self-leadership, job stress and job satisfaction were studied. Method: The subjects of study were 123 nurses who have been working in 2 general hospitals located in K city. The data were collected by Q & A and analyzed using descriptive statistics, Pearson's correlation coefficient, t-test, and ANOVA on SPSS Program. Result: Nurses got average 3.50, 2.64 and 3.12 points out of 5 in their self-leadership, job stress and job satisfaction respectively. The self-leadership was negatively correlated with job stress (r=-.429, p=<.001) while it is positively correlated with job satisfaction(r=.281, p=<.001). And job stress was negatively correlated with job satisfaction(r=-.574, p=<.001). Job stress had statistically significant differences according to age and marital status. Conclusion: In conclusion self-leadership is correlated with job stress and job satisfaction. It is recommend that hospital managers have to develop methods which enhance self-leadership of nurses.

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Job Satisfaction Comparison Between Gender and The Influencing Factors on Job Satisfaction (성별 근로자의 직업만족도와 관련요인)

  • Park, Eun-Ok
    • Korean Journal of Occupational Health Nursing
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    • v.10 no.2
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    • pp.131-141
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    • 2001
  • Purpose: This study were carried out to investigate the difference employment characteristics and job satisfactions by gender and to explore the influences of demographic status and employment characteristics on job satisfaction. Method: Social statistics survey data collected by Ministry of Statistics in 1998 were used for the secondary analysis in the study. Job satisfaction was measured by questionnaire which were consisted in 12 items such as task, promotion, placement, wage, benefits, future in the work, working environment, human relationship, working hours. Result: The results show that more than 50% of women were working as a part-time employees. Their education level were lower than men. Women workers were unmarried at higher percents than men. Men were showed more satisfaction significantly in their job than women. Men also had higher job satisfaction with work task, promotion, placement, and human relation. Women had shown higher job satisfaction with wage, working environment, and employer-employee relationship. Employment status had the most important factor on the job satisfaction. And, living status satisfaction, education, age, occupation, marital status, employment status and sex were significant for the job satisfaction. 33.34% of the variance in the job satisfaction were accounted for by these variables. Conclusion: The results of this study showed that there were difference of job satisfaction between gender and employment status was the most predictive factors on the job satisfaction. Women had more unstable employment status such as part-time, employment on probation, or family employer without wage than men. Stability of employment could be considered as a strategy for enhancing job satisfaction for women.

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Job Status and Job Satisfaction among Clinical Research Coordinator (임상시험 연구간호사의 업무 실태와 직무만족에 관한 연구)

  • Kim, Tae-Eun;Kim, Kye-Ha
    • Journal of Korean Academy of Nursing Administration
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    • v.15 no.3
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    • pp.336-345
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    • 2009
  • Purpose: The purpose of this study was to examine job status and job satisfaction among clinical research coordinators. Method: Subjects were 91 clinical research coordinators participating in clinical trials at hospitals in Korea. Data were collected from July to August, 2008 using a structured questionnaire that include informed consent, and question as pertaining to, general characteristics, job related characteristics, and job satisfaction. The collected data were analyzed using SPSS 12.0 version. Result: Almost half of the subjects were called as nurse researcher. Major tasks included participant screening (100%), participant scheduling (100%), and obtaining informed consent from participants (98.9%). The most difficult aspect of work was salary (28.6%). The mean score on the job satisfaction was 80.21 (range: 54.00-109.00). Item related to promotion ranked lowest in job satisfaction. There were significant differences in job satisfaction according to the type of hospital (t=-3.640, p<.001), title (t=7.894, p=.001), and route for information of CRC (t=4.970, p=.001). Conclusions: Subjects feel poorly compensated, unrecognized, and perceive a limited career path. These factors are likely to diminish job satisfaction over time. Attention to these aspects through education program and criteria for clinical research coordinators could be helpful.

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Questionnaire Study of Job Stress and Job Satisfaction of Oriental Medical Doctors (한의사의 직무스트레스와 직업만족도에 관한 설문지 연구)

  • Yun, Jong-Min
    • Journal of Physiology & Pathology in Korean Medicine
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    • v.24 no.5
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    • pp.877-882
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    • 2010
  • This study was designed to investigate job stress, job satisfaction and related factors of oriental medical doctors. The survey used administered questionnaire, was conducted from June 10 to June 30, 2010 in Jeonbuk province. Questionnaire was composed of general characteristics, socioeconomic status perception, job stress scale and job satisfaction scale. Job stress was related to sex, age, marriage, working form, working time, clinical career. Job satisfaction was related to age. Working time, working form and self-status perception influenced job stress. Self-status perception influenced job satisfaction. Especially, it was supposed that working time was most important factor to job stress.