• 제목/요약/키워드: job performance ability

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응급실 초진 간호사의 한국형 응급 환자 분류도구 수행능력에 영향을 미치는 요인 (Factors Influencing Triage Nurses' the Korean Triage and Acuity Scale Performance Ability)

  • 이은경;김지수
    • 임상간호연구
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    • 제24권1호
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    • pp.94-102
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    • 2018
  • Purpose: The purpose of this study was to examine triage nurses' the Korean triage and acuity scale(KTAS) performance ability, perception of importance, education needs and identify the factors influencing triage nurses' the KTAS performance ability. Methods: A descriptive correlational study was conducted among 146 emergency nurses working in 13 hospitals from March to May, 2017. Data were collected utilizing a questionnaire developed to measure performance ability, perception of importance, and educational needs of 192 items of the KTAS. Statistical analysis included t-test, analysis of variance, correlation analysis and multiple regression analysis. Results: The triage nurses' the KTAS performance ability was rated as 3.3/4.0 points, perception of importance as 3.2/4.0 points, and education needs as 3.1/4.0 points. Factors influencing the KTAS performance of the participants were perception of importance, education needs, and work experience at the emergency department, explaining 26.7% of total variance. Conclusion: The KTAS performance ability of triage nurses could be improved through training programs designed to enhance their perception of importance and provide knowledge about the KTAS. Nurses' emergency department work experience needs to be considered as an important factor for the KTAS performance ability.

A Qualitative Study on Job Satisfaction of Dental Hygienists with Low Experience

  • Park, Ji-Hyeon;Lim, Soon-Ryun
    • 치위생과학회지
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    • 제20권3호
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    • pp.163-170
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    • 2020
  • Background: Job satisfaction of dental hygienists has been discussed continuously in dental hygiene research. It has been the most representative performance variable in dental and human resource management. However, in quantitative research, most of the studies have analyzed the causal relationship with variables related to dental hygienists' job satisfaction. The existing qualitative research contains only the studies that targeted dental hygienists with an experience of more than 10 years. The present study aimed to understand and to characterize the job satisfaction of dental hygienists with an experience of 2 to 10 years and to compare it with the qualitative research on dental hygienists with an experience of 10 or more years. Methods: An in-depth interview of dental hygienists with 2 to 10 years of experience working in 10 dental clinics was conducted. For data analysis, Giorgi's analysis method was used. Results: After analyzing the meaning of job satisfaction of dental hygienists, 180 semantic words and 19 subcategories were derived. The results of the interview were categorized into for central meanings: recognition and rewards, work experience and ability improvement, occupational characteristics, and work characteristics. Recognition and rewards included workplace recognition, patient recognition, self-effort and recognition, and the feeling of being rewarded. Work experience and ability improvement included various work experiences and factors relates to improving the work ability. Occupational characteristics included professional job, interest and persistence, job extensibility, and no burden of employment. Work characteristics included working conditions and separation of work and private life. Conclusion: The development of tools to measure the level of dental hygienists' job satisfaction after long-term service and to conduct follow-up research regarding ways and effects to improve job satisfaction is needed.

응급실 간호사의 COVID-19 관련 지식, 감염관리수행 및 직무스트레스가 간호업무수행에 미치는 영향 (The Effect of Knowledge related to COVID-19, Performance of Infection Control and Job stress of Nurse in Emergency Department on the Nursing Performance)

  • 권미경;제남주
    • 문화기술의 융합
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    • 제8권6호
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    • pp.107-119
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    • 2022
  • 본 연구는 COVID-19로 인한 응급실 간호사의 COVID-19 관련 지식, 감염관리수행 및 직무스트레스가 간호업무수행에 미치는 영향을 파악하여, 응급실 간호사의 신종감염병 대처능력 향상 및 효율적인 간호업무수행을 위해 기초자료를 마련하기 위한 서술적 조사 연구이다. 본 연구는 G도 소재의 지역응급의료기관 및 센터로 지정된 병원 26곳의 응급실 간호사 165명을 대상으로 2021년 8월 10일부터 9월 10일까지 자료를 수집하였으며, 총 150부를 최종 분석하였다. 자료분석은 기술적 통계, t-test, ANOVA, 상관관계, 회귀분석을 실시하였다. 대상자의 간호업무수행에 영향을 미치는 변수들을 위계적 선택법을 이용한 다중회귀로 분석한 결과 감염관리수행이 높을수록, 직무스트레스가 높을수록 간호업무수행이 더 높았으며, 설명력은 18.4%이었다. 본 연구결과 감염관리수행, 직무스트레스, 비교대 근무가 간호업무수행에 영향을 미치는 것 나타났다. 응급실 간호사의 직무스트레스를 줄이고 효율적인 간호업무수행과 신종감염병 대처 능력 향상을 위한 다양한 방안들이 마련되어야 할 것으로 생각된다.

영양교사와 급식영양사의 직무만족도 및 수행도 비교연구(I) (Comparative Study of the Job Satisfaction, Job Performance and Job Importance Level of School Nutrition Teachers and School Dietitians)

  • 한진경;김희섭
    • 한국식생활문화학회지
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    • 제24권5호
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    • pp.525-532
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    • 2009
  • School dietitians are divided into two groups according to their status of employment, school nutrition teachers and dietitians, with the latter being irregularly employed by the institution. In this study, the job satisfaction, communication ability, work performance and importance in feeding services and dietetic counseling of both groups were compared. To accomplish this, 100 regularly employed school nutrition teachers (regularly employed) and 101 dietitians (irregularly employed) were surveyed by questionnaire. The results were as follows: (1) The irregularly employed dietitians showed a lower level of job satisfaction than the school nutrition teachers. This was likely because the school nutrition teachers belonged to the strong inner circle of school teachers and cafeteria workers, and had enough time to prepare for class lectures and consultancy. Conversely, the irregularly employed dietitians generally handle extra office work in addition to their primary duties. Despite these differences, both parties agreed that it was necessary to change the work system. Additionally, school dietitians reported that they had little opportunity for further training for career development. (2) Both parties had good communication skills; however, the irregularly employed dietitians had more conflicts with other staff members than the regular employees. (3) Job performance and job importance level was compared among employees involved in school feeding services and nutrition counseling. No significant differences were observed between dietitians and nutrition teachers in either group (p<0.05). However, the school nutrition teachers showed better skills than school dietitian with respect to public relations, running independent counseling offices, and using effective tools and materials. Job performance level was lower when compared to job importance level for all items, which meant the job was not well performed when compared to the work importance awareness.

물리치료사의 근무실태와 직무만족도에 관한 조사연구 (A Study on the Service Performance and Job Satisfaction of Physical therapists)

  • 전제균
    • The Journal of Korean Physical Therapy
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    • 제3권1호
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    • pp.9-37
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    • 1991
  • The purpose of this . study is to examine the unsatisfactory factors of the physical therapists and to obtain the materials necessary to comply with these factors by analysing their service performance and job satisfaction, To accomplish these purposes, this study was carried out by using the questionnaires 206 physical therapists registered in the Korean Physical Therapists Association, for 35 days from January 7 to February 10, 1990. The result of this study is summarized as follows. 1. Of total respondents, the male accounted for 54.4 percent, while the female for 45.6 percent. Their age showed that 20s accounted for 65.0 percent, while the service period less than 3 years accounted for 66.5 percent. In addition, 63.6 percent of them served at the general clinics. 2. The general clinics caused the physical therapists to serve for 10 hours or more per day, where their therapy room located in the underground accounted for 41.3 percent. Their health diagnosis status indicated that nondiagnosis accounted for 63.2 percent. The number of the served patients fer a day showed that 20-30 accounted for 37.4 percent, while 30 persons or more for 25.7 percent. 53.4 percent of total subjects was unsatisfied with their duty quantity. And, the monthly salary indicated that 500,000 or less accounted for 72.3 percent. 3. The average marks by their job satisfaction factors indicated 4.42 for duty importance, 4.02 for recognization of specialized job, 3.98 for ability exercise, 1.99 for promotion possibility, 2.28 for reasonable salary, and 2.41 for welfare system, respectively, based on 5 full marks. 4. The summarized job satisfaction by factors indicated that the relation with the doctor accounted for 57.8 percent, the satisfaction status with the existing job for 53.4 percent, the ability development for 41.8 percent, respectively, and the salary for 10.2 percent. Then, the satisfaction by sex showed that the male was generally satisfied with the ability development (p<0.05), the relation with the doctor (p<0.01), and the satisfaction with the existing job, while the female was satisfied with the duty quantity(p<0.05), salary, and the situation guarantee (p<0.05). On the other hand, the satisfaction by age indicated that the subject of the lower age were satisfied with the ability development (p<0.01), the relation with the doctor(p<0.05), the salary, and the situation guarantee. Also, the satisfaction by the service section showed that the physical therapists serving at the general hospital were satisfied with the ability development (p<0.01), the duty quantity (p<0.01), the salary(p<0.01), the situation guarantee(p<0.01), and the satisfaction with the existing duty (p<0.05), while the physical therapists at the hospital and the rehabilitation center were unsatisfied with the salary (p<0.01). In addition, The satisfaction with the service period at the existing section indicated that the physical therapists less than 3 years were highly satisfied with the ability development, the relation with the doctor, the situation guarantee, and the existing duty(p<0.05), while the physical therapists more than 6 years tended to show the lower satisfaction, And the satisfaction with the monthly salary indicated that the higher the monthly salary, the higher the satisfaction with the relation to the doctor(p<0.05), the duty quantity(p<0.01), the salary(p<0.01), and the situation guarantee (p<0.01). 5. The correlation between general characteristics and job satisfaction factors indicated that the sex was directly correlated to the marital status (r=-0.442), while it was reversely correlated to the age (r=-0.564) , total career (r=-0.229), and the relation with the doctor (r=-0.233). Additionally, the age was directly correlated to the total carreer (r=-0.677), and the service period at the existing section (r=0.491), while the age was reversely correlated to the marital status (r=-0.678). Accordingly, the higher job satisfaction of the physical therapists was related to factors such as their duty importance, recognization of specialized occupation, ability exercise, autonomy, relation to colleagues, decision-making's consideration, and relation with the doctor, while the lower job satisfaction includes the opportunity of promotion, salary, welfare system, service time, duty quantity, and situation guarantee. For this reason, if the factors of the lower job satisfaction are solved, then it will be possible to encourage the motive of these physical therapists, and the acyivate their duties. More over, it is also possible to improve the medical service, Additionally, if the general physical therapy room in the hospital and in the public health center are established, more development should be accomplished in the physical therapy.

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The Association between Fair Hiring Policy and Employee Job Satisfaction: Theoretical Approach in the Literature Analysis

  • PARK, Hyun-Young
    • 동아시아경상학회지
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    • 제9권2호
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    • pp.43-54
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    • 2021
  • Purpose - This study aims to build other studies and research on the perception and association of fair hiring policy and employee job satisfaction. The reviews and further research of the performance appraisal and employee satisfaction topics provided a basis to conduct this study based on the challenges that result from equality hiring perception on the performance appraisal on the job satisfaction by employees. Research design, data, and methodology - The author collected many textual contexts from mostly peer-reviewed academic journals, which means that academic comprehensive integrity can be obtained by qualitative approach for this study with discussing and following a constructive review analysis. The content analysis aims to determine a textural dataset in the longtime frame from the newest textural information. Result - There is little doubt that this study was significant and relevant to the relationship between fair hiring policy and worker's job satisfaction, indicating that an organization that practices a fair hiring policy positively affects employee job satisfaction. After all, the employee needs are well catered for and meet appropriately. Conclusion - This study suggests that fairness extensively relies on the organization's ability to identify and eliminate any form of performance challenges regarding equity and has proved and determined the significant relationship between fair hiring policy and employees' job satisfaction

국내 사회적 기업 장애인 근로자의 직무만족과 직무성과의 영향요인 분석 (A Study on the Effects of Job Satisfaction and Job Performance of Disabled Workers in Social Enterprises)

  • 오동록
    • 한국콘텐츠학회논문지
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    • 제19권11호
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    • pp.314-324
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    • 2019
  • 2017년 기준 1,825개 인증 사회적기업 가운데 장애인을 고용한 곳은 593(32.5%)에 이르지만 사회적기업 재직 장애인 근로자의 직무성과와 직무만족에 대한 연구는 거의 없는 실정이다. 본 연구는 2019년 3월에서 6월까지 서울과 경기도에 소재하는 사회적 기업에 근무하는 장애인 근로자 203명을 대상으로 장애인 근로자의 자기효능감, 사회적지지, 임금 및 처우, 상사관계, 동료관계가 직무성과와 직무만족에 영향을 주는 요인이 무엇인지 탐색적으로 검정하는 데 목적이 있다. 본 연구의 시사점으로는 첫째, 장애인 근로자의 직무성과에 긍정적 영향을 주는 요인은 자기효능감과 동료관계로 국내 사회적 기업에 종사하는 장애근로자가 인지하는 동료들과의 신뢰와 존중, 직무와 관련한 어려움 발생 시 서로 도움을 주고받으며 직장동료와의 편견 없이 직무를 열심히 수행하는 것이 직무성과로 이어지고 있음을 보여주고 있다. 둘째, 직무만족에는 현재 장애인 근로자가 인지하는 능력과 기술, 현재작업량이 나의 능력에 맞고 회사의 임금을 결정하고 현재의 월수입으로 이전보다 안정된 생활을 할 수 있다는 인식이 직무만족으로 이어졌다. 셋째, 상사와의 커뮤니케이션을 통한 일의 도움을 받거나 일을 격려하고 나의 자율성을 인정해 줄 때, 직속상사에 대하여 개인적인 신상문제에 대한 관심 등은 직무만족으로 이어질 수 있음을 보여주고 있다. 마지막으로, 본 연구에서 장애인이 인지하는 사회적 지지는 업무성과나 직무만족에 긍정적 영향을 보이지 않고 있다는 점에서 장애인 근로자에 대한 사회적 인식의 변화도 필요하다 하겠다.

Security관련 종사자의 무도수련이 직무수행에 미치는 영향 (The Effect of Practicing Martial Art upon job Performance of Employees Engaged in Security Industry)

  • 이상철;신상민
    • 시큐리티연구
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    • 제4호
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    • pp.257-277
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    • 2001
  • The purpose of this study was to examine effects of practicing martial arts upon job performance of employees engaged in security industry. For positive investigation, 400 employees were questioned using some questionnaires; as a result, we obtained the following conclusion of the relation between the extent of the practicing martial art and the ability of performing their jobs. First, the more they practice martial art, the better and higher their mental health and psychological stability more than control group. Especially, when crime is reported to them or they arrest a criminal taken in an act of crime, the degree of their anxiety was low and they strongly expose self-confidence, their view of moral achievement and their sense of morality. Second, the more they practice martial art, the higher their ability of arrestment a criminal in an act and self-defense is. Because practicing martial art make their vital power and physical strength promoted. Third, the more they practice martial art, the more sincere the trust and friendship among colleagues are. As well they seem to feel strong solidarity oneanother. But practicing martial art appeared that it doesnt have an effect on coping with complications among generations and the gaps between master sergeant and them. Fourth, employees engaged in security industry practicing martial art is not only used in job performance merely as a technique; it is also effective on the mind that it make their anxiety dissolved and give them self-confidence.

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Quantitative Analysis: Team management for Better Employee Performance in the US Retail Supply Chain

  • KANG, Eungoo;HWANG, Hee-Joong
    • 유통과학연구
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    • 제19권7호
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    • pp.19-27
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    • 2021
  • Purpose: Former research has argued that organizations in distribution channels face several issues to make a better team-based system. The purpose of the present research is to measure between employee's job performance and three major issues which disturb a solid team system. Research design, data and methodology: Scant past studies are available to guide for team practitioners which elements should be eliminated to improve team performance. To achieve this goal, the present authors obtained 267 US workers in distribution channels and conducted ANOVA test to measure the relationship between three team issues (Free-rider, Trust, and Communication) and job performance. Results: Our statistical findings clearly suggests that there was a statistically recognizable difference at the significance level of probability between the mean value of employees' job performance and three major issues, showing the high degree of job performance can be occurred by eliminating three major team issues. Conclusions: Therefore, the present research concludes that it is necessary that team-based management in the supply chain should focus on removing free-rider issues and also adopt open communication lines to overcome team-building challenges due to communication. Above all else, the ability to increase trust can be enhanced via task delegation and more team members' engagement.

창업지원 매니저의 역량 특성이 창업지원단 몰입도와 업무성과에 미치는 영향: 매니저의 자기효능감을 중심으로 (The Effect of Start-up Accelerating Manager's Enabling Characteristics on Their Full Commitment & Performance to Start-up Support Groups: In The Center of Manager's Self-Efficacy)

  • 강혜정;양영석;김명숙
    • 벤처창업연구
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    • 제17권1호
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    • pp.13-28
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    • 2022
  • 2011년 이후, 정부의 창업지원 사업 규모가 급속히 커지며 이를 전담하는 창업지원 매니저의 규모 또한 증가하며 이들에 대한 역할과 역량의 중요성이 커지고 있지만, 창업지원 매니저들에 대한 역할과 역량에 대한 구체적인 개념이나 창업지원 매니저의 요구역량과 보유역량 간의 간극이 커지며 자기효능감이 감소하고 이것이 창업지원단의 몰입도와 업무성과에 부정적인 영향으로 이어지는 문제가 대두되고 있다. 본 연구는 창업지원 매니저의 정의와 창업기업의 성공적인 사업수행을 돕기 위해 요구되는 핵심역량에 따라 매니저가 조직에 몰입할 수 있는 정도와 업무성과에 미치는 영향에 대해 실증분석하는 것에 초점 두며, 이를 통해, 창업지원 매니저의 역량 강화 방안을 제시하여 이들의 자기효능감을 배가하여 창업지원단 업무에 몰입하고 성과를 높이기 위한 정책시사점 도출과 이를 통해 향후 창업지원 매니저 관련 연구에 유용하게 사용될 수 있는 기초자료를 제공을 목적으로 하고 있다. 이를 위해 본연구는 크게 네 가지의 연구를 수행하였고 각각의 연구 결과를 도출하였다. 첫째, 관련 법률적 근거를 가지고 창업지원 매니저에 대한 개념을 제시하였다. 둘째, 창업지원 사업 운영에 있어 창업기업의 성공적인 육성을 위해 매니저에게 요구되는 핵심역량이 무엇인지 도출하였다. 셋째, 창업지원 매니저의 핵심역량에 대한 요인들을 나열하고, 창업보육 매니저들과의 비교를 통해 창업지원 매니저의 역량 차이점을 분석하였다. 넷째, 실증분석을 통해 정부 지원사업의 현실에 따른 창업지원 매니저의 고용 형태, 근무 환경 및 상황 등 창업지원단 조직몰입도와 업무성과 등을 자기효능감을 통해 어떠한 영향을 보여주는지 분석하였다. 본 연구를 통해 창업지원 매니저의 차별적 필요역량은 창업자 발굴역량, 프로젝트 관리역량, 검증·보강역량, 투자유치 컨설팅역량으로 정의하였다. 실증분석 결과 창업지원 매니저역량은 업무성과와 창업지원단 몰입도, 자기효능감에 긍정적인 영향을 미쳤으며, 자기효능감은 창업지원 매니저의 역량과 업무성과, 창업지원단 몰입도 사이에서 매개효과를 나타내는 결과를 얻었다. 기초적인 업무 지식부터 전문적인 지식 습득을 위한 단계적, 맞춤식, 집중 교육 훈련, 창업자들의 빠른 성장을 위한 액셀러레이터 역량 강화 교육 등 이 뒷받침 되어야 하는 점을 시사점으로 제시하고 있다. 이러한 역량 강화 교육 훈련이 이뤄진다면 창업지원 매니저들의 자기효능감은 높아질 것이고 자기효능감이 커질수록 창업지원 매니저는 본인의 역량을 크게 펼칠 수 있고, 이는 조직의 업무성과와 창업지원단 몰입도에 긍정적인 영향을 줄 것이다. 이론적 기여로는 기존 창업보육 매니저의 역량과는 달리 창업자 발굴역량, 프로젝트 관리역량, 검증·보강 역량, 투자유치 컨설팅역량이라는 새로운 창업지원 매니저역량을 도출하였다.