• Title/Summary/Keyword: job information system

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A Study on the Information System's Success Factors affecting End-user Performance (최종사용자의 생산성 향상을 위한 정보시스템 성공요인에 관한 연구)

  • 김성희;최준연
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 1998.10a
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    • pp.28-31
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    • 1998
  • This paper describes the differences of the information system's success factors to improve the end-user's performance according to the job characteristics. A modified model of DeLone and McLean's IS success model is proposed with the two added variables of the top management concern and the IS department support. The model is validated using data collected from a field study of 3872 users on 3 Korean companies. ANOVA, correlation analysis, and stepwise regression are used to test research hypotheses. The results of the study indicate the following implications. First the top management concern and the IS department support have the significant relation with the system usage and the user satisfaction. Second, the system quality has an influence on the user satisfaction more than on the system usage. And the information quality has an influence on the system usage more than on the user satisfaction. Third, the system usage has more relations to the user's performance in the logistics function and R&D function. The user satisfaction has more relations to the user's performance in the sales and the A/S function. Therefore information system strategy to increase the user's performance must be differentiated according to job characteristics.

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Determinants of Contingent Employment in Korean Department Stores (국내 대형소매유통업체에서의 비정규직 고용의 결정요인에 관한 연구)

  • Won In-Sung
    • Management & Information Systems Review
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    • v.7
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    • pp.265-292
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    • 2001
  • This paper examines what determines the use of contingent workers in Korean Department Stores. Drawing on internal labor market, transaction cost & agency, and bureaucracy theories, I hypothesize that four factors affect the use of contingent workers: job characteristics, HRM, occupation, and organizational characteristics. Data from a sample of employers surveyed by the author in 1997 were used to test the hypotheses, and analyses showed the following results. First, consistent with job-based perspective, we find that such job characteristics as firm-specific skill and the level of skill significantly affect the use of contingent workers. But job standardization and outcome measurability have no effects of its use. Second, also we find significant effects on the use of contingent workers of such HRM as scrutiny on employee selection and promotion system. The promotion system has expected effect on its use, but scrutiny on employee selection has opposite effect. Third, we find that occupation significantly affects the use of contingent workers, especially the extent of use of contingent workers of sales service is as five hundred times as that of managerial occupation. Fourth, also consistent with organizational-based perspective, we find that the firm's size significantly has positive effects, and affiliate company and labor union have negative effects. That is, the larger firm's size is, the more possibility of use of contingent workers exists, and the possibilities of its use reduce in case of affiliate company and in front of labor union. Finally, we discuss the implications and limits of theses findings.

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Research Trend on Internal Marketing of Medical Service Organization

  • Kim, Woon-Shin
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.6
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    • pp.83-88
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    • 2016
  • In this research aimed to deduce internal marketing factors, purpose, and their practical application by analyzing preceding researches on internal marketing of Korean medical service organization and investigating the recent trend of its research. Subjects of research are ten preceding researches that have been published in KCI records for the last five years from 2011 to 2016. Summarize result of researches, first, internal factors that were most frequently used were internal communication, compensation system, and education and training, which were used by 8(.8). Second, occupations that had most interest in the internal marketing research appeared to be nursing(.9) and administration(.3). Third, the practical application of the internal marketing appeared to be job satisfaction(.8), followed by customer orientation(.6), and organizational commitment(.4). Suggestion do, necessary to develop subordinate factors regarding the realistic internal marketing, such as both-sided internal communication enhancement, education and training, compensation system differentiated by individuals and teams, fairness in performance rating, work environment improvement, delegation of authority, career development, shared organizational vision in order to maximize job satisfaction, job commitment, and organizational commitment of employees as internal customers, before establishing strategies to satisfy patients and guardians who are external customers.

Deadline Constrained Adaptive Multilevel Scheduling System in Cloud Environment

  • Komarasamy, Dinesh;Muthuswamy, Vijayalakshmi
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.9 no.4
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    • pp.1302-1320
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    • 2015
  • In cloud, everything can be provided as a service wherein a large number of users submit their jobs and wait for their services. hus, scheduling plays major role for providing the resources efficiently to the submitted jobs. The brainwave of the proposed ork is to improve user satisfaction, to balance the load efficiently and to bolster the resource utilization. Hence, this paper roposes an Adaptive Multilevel Scheduling System (AMSS) which will process the jobs in a multileveled fashion. The first level ontains Preprocessing Jobs with Multi-Criteria (PJMC) which will preprocess the jobs to elevate the user satisfaction and to itigate the jobs violation. In the second level, a Deadline Based Dynamic Priority Scheduler (DBDPS) is proposed which will ynamically prioritize the jobs for evading starvation. At the third level, Contest Mapping Jobs with Virtual Machine (CMJVM) is roposed that will map the job to suitable Virtual Machine (VM). In the last level, VM Scheduler is introduced in the two-tier VM rchitecture that will efficiently schedule the jobs and increase the resource utilization. These contributions will mitigate job iolations, avoid starvation, increase throughput and maximize resource utilization. Experimental results show that the performance f AMSS is better than other algorithms.

An Empirical Study on the Influencing Factors of Perceived Job Performance in the Context of Enterprise Mobile Applications (업무성과에 영향을 주는 업무용 모바일 어플리케이션의 주요 요인에 관한 연구)

  • Chung, Sunghun;Kim, Kimin
    • Asia pacific journal of information systems
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    • v.24 no.1
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    • pp.31-50
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    • 2014
  • The ubiquitous accessibility of information through mobile devices has led to an increased mobility of workers from their fixed workplaces. Market researchers estimate that by 2016, 350 million workers will be using their smartphones for business purposes, and the use of smartphones will offer new business benefits. Enterprises are now adopting mobile technologies for numerous applications to increase their operational efficiency, improve their responsiveness and competitiveness, and cultivate their innovativeness. For these reasons, various organizational aspects concerning "mobile work" have received a great deal of recent attention. Moreover, many CIOs plan to allocate a considerable amount of their budgets mobile work environments. In particular, with the consumerization of information technology, enterprise mobile applications (EMA) have played a significant role in the explosive growth of mobile computing in the workplace, and even in improving sales for firms in this field. EMA can be defined as mobile technologies and role-based applications, as companies design them for specific roles and functions in organizations. Technically, EMA can be defined as business enterprise systems, including critical business functions that enable users to access enterprise systems via wireless mobile devices, such as smartphones or tablets. Specifically, EMA enables employees to have greater access to real-time information, and provides them with simple features and functionalities that are easy for them to complete specific tasks. While the impact of EMA on organizational workers' productivity has been given considerable attention in various literatures, relatively little research effort has been made to examine how EMA actually lead to users' job performance. In particular, we have a limited understanding of what the key antecedents are of such an EMA usage outcome. In this paper, we focus on employees' perceived job performance as the outcome of EMA use, which indicates the successful role of EMA with regard to employees' tasks. Thus, to develop a deeper understanding of the relationship among EMA, its environment, and employees' perceived job performance, we develop a comprehensive model that considers the perceived-fit between EMA and employees' tasks, satisfaction on EMA, and the organizational environment. With this model, we try to examine EMA to explain how job performance through EMA is revealed from both the task-technology fit for EMA and satisfaction on EMA, while also considering the antecedent factors for these constructs. The objectives of this study are to address the following research questions: (1) How can employees successfully manage EMA in order to enhance their perceived job performance? (2) What internal and/or external factors are important antecedents in increasing EMA users' satisfaction on MES and task-technology fit for EMA? (3) What are the impacts of organizational (e.g. organizational agility), and task-related antecedents (e.g., task mobility) on task-technology fit for EMA? (4) What are the impacts of internal (e.g., self-efficacy) and external antecedents (e.g., system reputation) for the habitual use of EMA? Based on a survey from 254 actual employees who use EMA in their workplace across industries, our results indicate that task-technology fit for EMA and satisfaction on EMA are positively associated with job performance. We also identify task mobility, organizational agility, and system accessibility that are found to be positively associated with task-technology fit for EMA. Further, we find that external factor, such as the reputation of EMA, and internal factor, such as self-efficacy for EMA that are found to be positively associated with the satisfaction of EMA. The present findings enable researchers and practitioners to understand the role of EMA, which facilitates organizational workers' efficient work processes, as well as the importance of task-technology fit for EMA. Our model provides a new set of antecedents and consequence variables for a TAM involving mobile applications. The research model also provides empirical evidence that EMA are important mobile services that positively influence individuals' performance. Our findings suggest that perceived organizational agility and task mobility do have a significant influence on task-technology fit for EMA usage through positive beliefs about EMA, that self-efficacy and system reputation can also influence individuals' satisfaction on EMA, and that these factors are important contingent factors for the impact of system satisfaction and perceived job performance. Our findings can help managers gauge the impact of EMA in terms of its contribution to job performance. Our results provide an explanation as to why many firms have recently adopted EMA for efficient business processes and productivity support. Our findings additionally suggest that the cognitive fit between task and technology can be an important requirement for the productivity support of EMA. Further, our study findings can help managers in formulating their strategies and building organizational culture that can affect employees perceived job performance. Managers, thus, can tailor their dependence on EMA as high or low, depending on their task's characteristics, to maximize the job performance in the workplace. Overall, this study strengthens our knowledge regarding the impact of mobile applications in organizational contexts, technology acceptance and the role of task characteristics. To conclude, we hope that our research inspires future studies exploring digital productivity in the workplace and/or taking the role of EMA into account for employee job performance.

Cost-Based Directed Scheduling : Part II, An Inter-Job Cost Propagation Algorithm (비용기반 스케줄링 : Part II, 작업간 비용 전파 알고리즘)

  • Suh, Min-Soo;Kim, Jae-Kyeong
    • Journal of Intelligence and Information Systems
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    • v.14 no.1
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    • pp.117-129
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    • 2008
  • The cost-based scheduling work has been done in both the Operations Research (OR) and Artificial Intelligence (AI) literature. To deal with more realistic problems, AI-based heuristic scheduling approach with non-regular performance measures has been studied. However, there has been little research effort to develop a full inter-job cost propagation algorithm (CPA) for different jobs having multiple downstream and upstream activities. Without such a CPA, decision-making in scheduling heuristics relies upon local, incomplete cost information, resulting in poor schedule performance from the overall cost minimizing objective. For such a purpose, we need two types of CPAs : intra-job CPA and inter-job CPA. Whenever there is a change in cost information of an activity in a job in the process of scheduling, the intra-job CPA updates cost curves of other activities connected through temporal constraints within the same job. The inter-job CPA extends cost propagation into other jobs connected through precedence relationships. By utilizing the cost information provided by CPAs, we propose cost-based scheduling heuristics that attempt to minimize the total schedule cost. This paper develops inter-job CPAs that create and update cost curves of each activity in each search state, and propagate cost information throughout a whole network of temporal constraints. Also we propose various cost-based scheduling heuristics that attempt to minimize the total schedule cost by utilizing the cost propagation algorithm.

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The Effect of Job Stress and Depression on Job Satisfaction among Workers in Small and Medium Sized Enterprises (중소기업 근로자의 직무스트레스와 우울이 직무만족에 미치는 효과)

  • Choi, Soo-Chan;Lee, Ji-Sun;Sim, Se-Yeon;Lee, Ji-Hye;Park, Ji-Hye
    • Journal of Convergence for Information Technology
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    • v.7 no.1
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    • pp.1-9
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    • 2017
  • This study is to verify the mediating effect of depression between job stress and job satisfaction among workers in small and medium sized enterprises. The survey was conducted to workers in small and medium sized enterprises, and 117 cases were finally applied. As results, job stress has significantly negative effect on job satisfaction and positive effect on depression. Depression also has partial mediating effect on between job stress and job satisfaction. We finally suggest that customized management system should be provided for the workers in small and medium-sized enterprises, and occupational welfare system, including employee assistance program (EAP), must be launched for these workers.

Design and construction method of an employment support management system for college students - A case study (대학생들을 위한 취업지원관리시스템의 설계 및 구축안-사례 연구)

  • Kim, Jae-Saeng;Kim, Kyung-Hun;Kyung, Tae-Won
    • Journal of Digital Convergence
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    • v.12 no.11
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    • pp.329-338
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    • 2014
  • Today, one of the important factors that determine the university rating is the employment rate. The jobseekers are using online or offline recruiting services in order to get the desired job information. There are lots of employment supporting systems as like web-based employment agencies and University's job centers, but they are focusing more on providing job information rather than on managing the employment support. In addition, those are insufficient to support business process associated with MOU companies, industry field training, mentoring processors, etc., and to continue to manage and to update the information (resume, personal statement, etc.) about the students which the companies want, and the information about the companies which jobseekers want. Therefore, it is required that the employment supporting system which not only storages the initial data (student and corporate information), but also assist the career placement. In this paper, we considered the specific employment rights management features of the existing employment support system, it could receive real-time job information in the smart phone, we presented the design and construction of the system linked to the Bachelor Information System.

Job Satisfaction and Customer-oriented Service Performance of University Foodservice Employees (대학급식소 종사원의 직무만족과 고객지향서비스 수행도)

  • Won, Seon-Im;Park, Hye-Yeong;Jang, Yu-Gyeong
    • Journal of the Korean Dietetic Association
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    • v.8 no.4
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    • pp.359-371
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    • 2002
  • The aims of this study were to estimate the level of job satisfaction and customer-oriented service performance in university food service employees Two hundreds-six food service employees working in Seoul were enrolled and the response rate was 85.8%. Of respondents, 85.9% was female and most of the respondents were 40 years up (70.8%). Generally, respondents had approximately 5 years job experience and high school level. Mean score of job satisfaction was 3.23 score out of 5.00. The highest and lowest items on job satisfaction were responsibility and commitment(4.00). and promotions opportunity(2.69), respectively. Considering job satisfaction; relationships of supervisors, employment and career were significantly different in age(P<0.05), job-system and wage(P<0.05), respectively. Mean score of customer-oriented service performance was 3.75. The highest and lowest items on customer-oriented service performance were delivering on time(4.02) and service information for customers(3.21), respectively. Customer-oriented service performance was significantly different in age and wage(P<0.05). Job satisfaction had positive correlation to customer-oriented service performance. Relationship of supervisors was positively correlated with relationship of coworkers and career.

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Learning Participatory Motivation of learner in Fashion Major Degree Program in Academic Credit Bank System (학점은행제 패션전공 학위과정 학습자의 학습참여동기)

  • Yi, Hye-Yun;Park, Myung-Ja
    • Journal of the Korea Fashion and Costume Design Association
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    • v.17 no.4
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    • pp.191-200
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    • 2015
  • The purpose of this study is to analyze the difference of educational institutions and majors on Learning Participatory Motivation of Lifelong Education Organizations of Universities and Job Technical Colleges that are operating academic degrees on bachelor of fashion and associate of industrial arts in Academic Credit Bank System. The significance of this study is to provide basic information for educational institutions to promote efficient operation and devise a strategy for reinforcing educational competitiveness according to individual Learning Participatory Motivation and purpose of learners. In this study, educational institutions were classified into Lifelong Education Organizations of Universities and Job Technical Colleges operating academic degrees in Academic Credit Bank System. Degrees were divided into bachelor of fashion and associate of industrial arts, and majors were divided into fashion design and fashion business for bachelor of fashion and fashion design and fashion business for associate of industrial arts. Looking at Learning Participatory Motivation of learners, factors selected by learners as considerations for registration and selection of currently affiliated educational institution were found to be 'acquisition of degree at a university' and 'acquisition of degree' for Lifelong Education Organizations of Universities and fashion design major, and 'for employment' and 'acquisition of new knowledge and skill' for Job Technical Colleges and fashion business major.

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