• 한국조리학회지
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• 제6권1호
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• pp.225-252
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• 2000

This study aims to examine theoretical frame work of franchise restaurant, the characteristics of store manager's job and the level of their job satisfaction through an empirical investigation. Job satisfaction survey study shows that store managers consider important all work to be attended to as part of their duty with service management on top. It is also found that the majority of store managers consider their aptitude as most important job satisfaction factor and those, who are satisfied with their job content, advancement and the prospect, are more proactive in delivering qualify service and more than willing to commit themselves to their duties. Regrading demographical variables, store managers with scholarly competence and higher pay level are more likely to be satisfied with their job but married men are not satisfied with the work environment in general. Ergo, Businesses should correspond by capitalizing on those store managers content with their duty thus collecting additional information and providing opportunities to further contribute to the business. For those dissatisfied individuals, however, businesses should determine their demands and by educational training supply a motive therefore making possible the conversion of such individuals to satisfied store managers and their active participation in business management. But, as with any study, this one has a number of limitation which constraints the generalizability of the empirical findings. It has not been for long since franchise restaurants established in domestic market and has been few studies regarding this topic there. Furthermore, managers are not willing to release operation related data. Therefore, further study are urged to overcome this limitation and should examine other dimensions of job satisfaction such as relations between revenue and profit with the level of store manager's job satisfaction remain to be investigated.

• 한국컴퓨터정보학회논문지
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• 제27권11호
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• pp.271-276
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• 2022

기업이나 조직은 원하는 성과를 도출하기 위하여 종업들이 요구하는 부분이나 필요한 부분의 제공 등 동기부여가 될 수 있는 요인들을 제공하지 않거나 충족시키지 못하는 상황에서 성과를 달성하기 위해 다양한 경영기법과 제도를 도입함으로써 종업원들의 심적·육체적 부담을 주고 있다. 이러한 상황이 장기적으로 이어질 경우 발생하는 것이 직무소진이라고 할 수 있다. 직무소진은 오늘날과 같이 기업이나 조직이 생존을 위해 시행하는 새로운 경영기법 및 신기술을 바탕으로 한 생산량의 증대와 이를 달성하기 위한 잔업, 휴일 근무 등을 통한 과도한 업무요구량 달성 등 이 장기간에 노출되어 육체적·정서적·정신적으로 고갈되어 가는 상태라고 정의되고 있다. 따라서 본 연구는 정신적 괴롭힘과 업무 관련 괴롭힘이 직무소진과 직무몰입에 어떠한 영향을 주며 이들은 어떻게 이직의도에 영향을 주는지에 대해 알아보았다. 그 결과 직장 내 괴롭힘은 직무소진에 긍정적인 영향을 주고 이는 이직의도에도 직접적인 영향을 주므로 치과의원의 경우 우수한 인재의 이직을 막기 위해서는 직장내 괴롭힘과 직무소진에 많은 노력을 기울여야 할 것으로 판단된다.

• 벤처혁신연구
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• 제6권3호
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• pp.111-129
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• 2023

본 연구는 국내의 민간 및 고용센터에 종사하고 있는 직업상담사를 대상으로 하여 직업상담사의 직무스트레스가 직무만족을 매개로 이직의도에 미치는 영향관계를 실증적으로 분석하는 데 그 목적이 있다. 본 연구는 유의표집법을 적용하였으며 최총 분석에 사용된 표본수는 167부이며 SPSS 20.0프로그램을 사용하여 통계분석을 실시하였다. 각각의 변수들의 관계를 검증하기 위해 4개의 가설을 설정하고 실증석 분석과 설문 조사를 하였다. 분석결과, 첫째, 직업상담사의 직무스트레스의 하위요인중 직무요구, 조직체계, 직장문화는 이직의도에 유의미한 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 직무스트레스의 하위요인중, 직무자율성결여, 조직체계는 직무만족에 유의미한 부(-)의 영향을 미치는 것으로 나타났다. 셋째, 직무만족은 이직의도에 유의미한 부(-)의 영향을 미치는 것으로 나타났다. 넷째, 직무만족은 직무스트레스 하위요인인 직무요인과는 완전매개를 조직체계와는 부분매개하는 것으로 나타났다. 따라서 직업상담사의 직무스트레스는 이직의도와 직무만족에 영향을 미치는 요인임을 알수 있었다. 이와 같은 분석결과를 바탕으로 연구의 시사점, 직업상담사들의 스트레스로 인한 이직의도를 줄이기 위한 제언 및 연구의 한계점 등을 제시하였다.

• 대한산업공학회지
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• 제19권2호
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• pp.23-34
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• 1993

Although there are numerous studies that address the problem of optimal machine grouping and part family classification for cellular manufacturing, little research has been reported that studies the conditions where cellular manufacturing is appropriate. This paper, in order to evaluate and compare the job shop with the GT cellular shop, the performance of those shops were simulated by using SIMAN. We tested the effect of independent variables including changes of product demands, intercell flow level, group setup time, processing time variability, variety of material handling systems, and job properties (ratio of processing time and material handling time). And also performance measures (dependent variables), such as machine utilization, mean flow time, average waiting time, and throughput rate, are discussed. Job shop model and GT cellular shop written in SIMAN simulation language were used in this study. These systems have sixteen machines which are aggregated as five machine stations using the macro feature of SIMAN. The results of this research help to better understand the effect of production factors on the performance of cellular manufacturing systems and to identify some of the necessary conditions required to make these systems perform better than traditional job shops. Therefore, this research represents one more step towards the characterization of shops which may benefit from cellular manufacturing.

• 보건의료산업학회지
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• 제5권1호
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• pp.111-123
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• 2011

The research tris to provide some basic data for the efficient method of human resources management and the efficiency of hospital organization by drawing how servant leadership of physical therapists has impact on job satisfaction and organizational commitment. As a measuring device the method of self-fill-in questionnaire survey was utilized and the correlation and regression analysis was practiced on demographic property, the relationships of 11 kinds of variables between servant leadership and organizational commitment. Job satisfaction was concerned with internal motivation, autonomy, hearing, altruistic vocation, community sense, sympathy formation, vision in the positive order, while organizational commitment was concerned with internal motivation, altruistic vocation, vision, autonomy, community sense, hearing, and sympathy formation is the positive order. Supervisors of physical therapists should try to strive to fulfill the demands of therapists in their position, suggest the vision and objectives to them, and enhance their community sense. As a result, supervisors of physical therapists can enhance job satisfaction and organizational commitment in the position of their employees.

• 동아시아식생활학회지
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• 제14권6호
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• pp.625-633
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• 2004

The Food-Service industry, especially the family restaurant so called 'people industry' have a high dependence on human resources. In spite of this importance of human resources, most family restaurant are facing lots of problems such as short of capital, weak financial support, not efficient interpersonal communication and so on. Under this circumstance like that in family restaurant, in which there is a higher importance of human resources to other industries as they are all front-line employers in response to customer demands, the studies on possible factors that affect the employees to be satisfied are highly required. This study was conducted to find out what possible factors affect the employees to be more satisfied, how they affect the employees and what relationship exists between the employee's job satisfaction. This study was intended to develop the most efficient people management in family restaurant. The study was followed up with factor analysis and correspondent analysis as well as regression analysis in order to find out the difference among the individual characteristic variables and to verify the hypotheses.

• Safety and Health at Work
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• 제2권2호
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• pp.194-200
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• 2011

Objectives: Stressors in nursing put high demands on cognitive control and, therefore, may increase the risk of cognitive failures that put patients at risk. Task-related stressors were expected to be positively associated with cognitive failure at work and job control was expected to be negatively associated with cognitive failure at work. Methods: Ninety-six registered nurses from 11 Swiss hospitals were investigated (89 women, 7 men, mean age = 36 years, standard deviation = 12 years, 80% supervisors, response rate 48%). A new German version of the Workplace Cognitive Failure Scale (WCFS) was employed to assess failure in memory function, failure in attention regulation, and failure in action exertion. In linear regression analyses, WCFS was related to work characteristics, neuroticism, and conscientiousness. Results: The German WCFS was valid and reliable. The factorial structure of the original WCF could be replicated. Multilevel regression task-related stressors and conscientiousness were significantly related to attention control and action exertion. Conclusion: The study sheds light on the association between job characteristics and work-related cognitive failure. These associations were unique, i.e. associations were shown even when individual differences in conscientiousness and neuroticism were controlled for. A job redesign in nursing should address task stressors.

• 한국콘텐츠학회논문지
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• 제21권9호
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• pp.595-608
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• 2021

본 연구는 장기화된 팬데믹 상황에서 COVID-19관련 환자를 돌보는 간호사들의 직무스트레스와 회복탄력성이 소진에 미치는 영향을 알아보는 것을 목적으로 하였다. 간호사 162명을 대상으로 구조화된 설문지를 배포하여 분석하였고, 직무스트레스의 보상부적절, 직무요구, 직장문화, 회복탄력성의 철학적 패턴, 관계적 패턴이 통계적으로 유의하게 나타났다. 직무스트레스와 회복탄력성이 소진에 미치는 효과를 단계적다중회귀분석 방법으로 파악한 결과 최종적으로 유의한 변수는 직무스트레스였다. 간호사의 소진은 간호서비스 질 저하, 병원 경쟁력의 감소, 나아가 방역체제에 영향을 줄 수 있다. 이에, 본 연구는 간호사의 처우 및 근무환경 개선 등 적절한 보상의 정책적인 지원이 필요함을 제언한다.

• 실천공학교육논문지
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• 제9권1호
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• pp.1-5
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• 2017

대학의 고등직업교육 중심기관으로서 역할을 다하여 노동시장의 미스매치 현상과 이로 인한 기업의 신입사원에 대한 재 교육비 소요 등의 불만 요소를 해소하는 노력이 필요하다. 이러한 산업사회의 수요에 대응하는 인력개발요구 및 기계분야 산업현장 요구를 충족시키는 교육과정에 있어서 제안된 능력단위를 근거로 해서 실무형 교육과정을 개발하는 사례를 소개하고자 한다. 산업체 직무를 분석하여 영역별 요구 수준을 파악한 후, 새로운 교육과정을 개발하고, 이에 따라 전문기술인력으로 갖추어야 할 능력과 높은 성과를 창출할 수 있는 인력양성의 중요성이 증대되고, 이러한 현장중심의 교육과정 개발을 통하여 재학생들의 취업률 향상에도 많은 도움이 될 것이다.

• 한국치위생학회지
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• 제11권2호
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• pp.179-188
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• 2011

Objectives : The study set out to analyze correlations between emotional labor and job stress among dental hygienist, who have direct and lasting relationships with patients in dental clinic, and provide basic data to resolve stressors and manage stress. Methods : A survey was taken among dental hygienists working at dental clinics, and 200 questionnaires were used in analysis. The gathered data were put to Cronbach's alpha with the SPSS WIN12.0 program to test the reliability of the inventories to measure their emotional labor and job stress. In addition, correlation analysis was conducted to examine relations between the items of emotional labor and those of job stress along with regression analysis to examine relations between emotional labor and job stress. Finally, t-test and One-way ANOVA were conducted to test mean differences in the job stress items according to the degrees of emotional labor with the statistical significance level set at 0.05. Results : 1. The measurement tool used in the study recorded 0.7 for all the areas of Cronbach's alpha for internal reliability and thus achieved high reliability. 2. The overall mean of emotional labor was 2.74, which indicates that the dental hygienists had 'average' or higher stress for emotional labor. 3. Emotional labor had statistically significant relations with educational background, place of work, motivation to choose to be a dental hygienist, and religion of their general characteristics. 4. There was statistical significance in relations between general characteristics and job stress according to educational background, position at work, and experience with change of occupation. 5. The correlations between emotional labor and the stress areas were analyzed. As a result, emotional labor was in positive(+) correlations with job demand, lack of job autonomy, relational conflict, job instability, organizational system, and corporate culture. In addition, regression analysis was conducted to test causal relations between emotional labor and job stress. The results indicate that there were positive(+) influences between emotional labor and job stress. Conclusions : The results show that emotional labor can serve as a mediating variable for job stress in dental clinic. Thus both dental clinics and dental hygienists need to have ways to deal with job stress derived from emotional labor in which they are forced to process their emotions according to the dental clinics' demands, properly. The study will hopefully trigger ongoing follow-up researches on the deployment of dental hygienists according to their job characteristics and the situational variables to alleviate the negative results of emotional labor.