• Title/Summary/Keyword: internet use

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The Effect of Service Quality of Internet Banking Site ad Characteristic of lInternet User on Customer Loyalty (인터넷뱅킹 사이트의 서비스품질과 인터넷 이용자 개인특성이 고객충성도에 미치는 영향)

  • Jeon, Byeong-Ho;Yoon, Jong-Hoon;Song, In-Am;Kim, Byung-Gon
    • The Journal of Information Systems
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    • v.14 no.1
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    • pp.197-226
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    • 2005
  • Recently, internet as well as internet banking are growing rapidly. Most banks in Korea provide internet banking services for customers. Internet banking became a major trend in the financial marketplace. There are a few empirical research in this area. Although quality of internet banking service is an important concept, there is a lack of theory-based empirical research in this area. Therefore, this paper is aimed at finding whether service quality of internet banking influence customer satisfaction, and whether characteristic of internet banking user influence relationship between customer satisfaction and service quality of internet banking. Furthermore, this paper identify whether customer satisfaction influence customer loyalty. The research model proposed thirteen hypothesis and tested empirically. A total of 269 responses were received from internet banking users and analyzed. The analyses showed partial support for the affirmative effect of customer satisfaction and characteristic of internet banking user. But the relationship between customer satisfaction and customer loyalty is significant. Implications of these findings are that internet banking sites should concentrate on providing a high quality of banking services; information, trust, ease of use, and security of system and thereby strengthen customer loyalty.

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Policy Proposal to Improve Illegal Web Blocking Policy Based on SNI Blocking Technique (SNI 차단 기법 기반의 불법 웹 차단 기술적 정책 개선)

  • Park, Jeonghun;Jeong, Wonchi;Oh, Sangik;Park, Namje
    • Journal of Korea Multimedia Society
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    • v.23 no.3
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    • pp.430-439
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    • 2020
  • The government of the Republic of Korea has introduced SNI blocking method since February 2019 to block illegal sites. Currently, this policy has been considered as a controversial policy in South Korea therefore, about 270,000 South Koreans have been calmed down by and the presidential office petition because people believe that blocking https by SNI would invasion of privacy and freedom of use of the Internet. As soon as the SNI blocking method was used, the bypass method was opened to the Internet, causing side effects. In this study, identifies the development of Internet blocking technology and the development of new technology that bypasses the technology. It also examines Internet censorship in other countries and identifies problems in blocking technology. Through this study would present policy suggestions and technical methodologies for sound Internet use.

An Observation on the Feasibility of Information Delivery Services Using Avatars on the Internet (정보전달서비스를 위한 아바타의 활용가능성에 대한 고찰)

  • 조찬식
    • Journal of the Korean Society for information Management
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    • v.21 no.2
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    • pp.269-283
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    • 2004
  • The importance of an efficient information delivery service cannot be overemphasized in the information society. In this context, this study, based upon the importance of information intermediary on the internet, tries to suggest the use of Avatars in information services. This study first examines the concepts, theories, and characteristics of information services and internet, along with the meaning and role played by Avatars. Also, by suggesting the use of Avatars in information services, this study alms at enhancing our understanding on the internet and providing efficient information services.

Motivations for Internet Pornography Search and Perception on Cybersex: Focusing on Gender and Internet Pornography Use (대학생들의 인터넷 포르노그래피 탐색이유와 사이버섹스에 대한 인식: 성별과 인터넷 포르노그래피 이용량을 중심으로)

  • Shim, Jae Woong
    • The Journal of the Korea Contents Association
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    • v.13 no.6
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    • pp.148-157
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    • 2013
  • This study investigated the motivations for internet pornography search and perception on cybersex focusing on the role of gender difference and previous internet pornography use with 203 college students. The motivations included sexual relationships, masturbation, and sexual curiosity factors. Males searched for sexual relationships and masturbation, but females searched for satisfying sexual curiosity. The perception on cybersex included 2 factors-alternative sex and real sex. For males and females, no differences were found in the perceptions of engaging in sexual behavior exchanging sexual messages online similarly. The implications of the research were discussed in terms of sexual health.

Survey on Labeling of Health Functional Foods in Internet Shopping Malls

  • PARK, Sang-Kyu;UHM, Tai-Hwan
    • Journal of Distribution Science
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    • v.17 no.6
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    • pp.57-63
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    • 2019
  • Purpose - This research is to review the state of standard labeling compliance and identify the factors that are conducive to compliance with the Labeling Standards of the Health Functional Foods Act in internet distribution. Research design, data, and methodology - We checked 9 labels including product name, expiration date, manufacturing date, raw material, ingredient, operative dose, nutritional information, daily intake, and functional effect which are based on Labeling Standards of the Act from 100 health functional foods in the internet shopping malls. These 9 structure & function claims were compared using a Chi-square test. Results - There was a statistically significant difference in the use of standard labeling between domestic product and imported products (p<.001). The related strength between these two variables showed a moderate effect size. Also, there was a statistically significant difference between accredited advertising/unaccredited advertising distinction and use of standard labeling (p<.001). The related strength between these two variables showed a moderate effect size. Conclusions - The Labeling Standards of the Act were not followed and found to be related to imports or unauthorized advertising in internet distribution. The information displayed according to the Labeling Standards was only about 2 on the average, so many labels have been posted unreadably without arrangement.

A Study on Optimized Information Search Algorithm Using lava (Java를 이용한 정보 검색 최적화 알고리즘에 관한 연구)

  • 김용호;정종근;이윤배
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.6 no.6
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    • pp.797-804
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    • 2002
  • As internet use is being generalized central of WWW(World Wide Web) service of multimedia based recently, we could acquire many informations that exist to all over the world's computer network .Therefore, picking up of information became important problem before that internet is generalized, but it is risen to important problem to acquire correct information rapidly on modem society that use of internet is generalized. This paper designed internet search engine and understand structure of internet search engine drawing URL that is optimized, and secure embodiment technology using Java that is language of object base. Search engine that proposed in this paper maintained user's the convenience by offer keyword search, and simplify user interface And although quantity of searched information site is few, search engine show that the bad link rate of searched result is improved compare with existent domestic manufacture search engines.

An Analysis of Satisfaction factors on the Use of Housewives′ Internet Shopping (주부들의 인터넷 쇼핑 활용 및 만족에 관한 연구)

  • 김미량
    • Journal of Families and Better Life
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    • v.21 no.3
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    • pp.123-131
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    • 2003
  • The potential of information and communication technologies has already had a profound impact on many ways of our living and society. To catch up with this trend, Korean government has demonstrated the vision for informatization called‘Cyber Korea 21'/'e-Korea’project and has fully supported the education for informatization which is one of the key factors to reduce the digital divide. But, In spite of developing a variety of training programs with different target groups and policy objectives, a digital divide remains in some cases even while Internet access and computer ownership are rising rapidly for almost all groups. For example, the noticeable divides still exists between men and women. To accelerate the process of women informatization, which we believe to be major contributors for the high quality of life for women, we need to promote full-time housewives to become aggressive information users and producers. Internet shopping, for example, might be a good starting point for motivating women to become active information users. In this paper, we present a model for explaining the factors affecting the degree of satisfaction of housewives from internet shopping. Based on data collected from a questionnaire survey from housewives in Seoul, we conclude that the perceived usefulness, ease of use and the playfulness significantly affect the level of satisfaction, but the playfulness does not directly affect the intention to revisit and purchase. In addition, we found out that the perceived usefulness is affected by efficiency, attitude and easy to access. We also provide other interesting statistical results and implications.

Influential Factors on Chinese Consumer's Usage Intention of Mobile Internet Service - Focused on Shanghai and Qingdao - (중국소비자들의 모바일 인터넷 서비스 이용의도에 영향을 미치는 요인에 관한 연구 - 상해와 청도지역을 중심으로 -)

  • You, Jae-Hyun;Park, Cheol
    • International Area Studies Review
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    • v.12 no.2
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    • pp.203-226
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    • 2008
  • This study was investigated the Influential Factors on Chinese Consumer's Usage Intention of Mobile Internet Service. The results of this study are as follows. First, Usefulness, Easy of Use, Subjective Norm, playfulness are positively related to Perceived value. Second, perceived risk is negatively related to Perceived value. Third, Perceived value is positively related to Intention of Mobile Internet Usage. Based on these results, managerial implications for Mobile internet service are discussed. Lastly, the limitation of this research and further research issues are suggested.

The Effect of Mongolian Mobile Banking Service Quality on User Satisfaction

  • DAGVADORJ BOLOR ERDENE;Min Jung Kang
    • International Journal of Internet, Broadcasting and Communication
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    • v.16 no.1
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    • pp.226-232
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    • 2024
  • This study attempted to demonstrate the role of perceived value and trust in the relationship between mobile banking service quality and use satisfaction. A survey was conducted on customers of Mongolian banks, and an analysis was conducted based on the collected data With the development of the fintech industry, the Internet-based mobile banking market is striving to provide convenient services to consumers. The result led to the introduction of an online-oriented Internet bank that can operate 24 hours a day regardless of time and space. The characteristic of operating only with the Internet has a positive aspect of providing services quickly and conveniently, but at the same time, including concerns about security and personal information leakage. This can make you hesitate to use the service. Therefore, we attempted to find out how the quality of mobile banking service affects the perceived value and satisfaction of using trust. A survey was conducted to verify the contents of the research model and hypothesis. This is to secure data to be used for empirical analysis of research hypotheses. The survey was conducted with 124 consumers in Ulaanbaatar, the capital of Mongolia. Based on the analysis results, we understood the satisfaction of consumers using mobile banking and suggested ways for consumers to improve their actual satisfaction using mobile banking. Specifically, service quality sensitivity, security, convenience, and design had a positive effect on perceived value or trust, ultimately leading to consumer satisfaction.

User Authentication by using SMART CARD and PAM (스마트 카드와 PAM을 이용한 사용자 인증)

  • 강민정;강민수;박연식
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2003.05a
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    • pp.637-640
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    • 2003
  • Authentication between Server and Client is necessary in most of Internet Service because of increasing of using of Internet. Unix-based Server upgraded security of user authentication using "Shadow Password" instead of "crypt" function. But "Shadow Password" most use same authentication method about all services. But we individually can set user authentication method using PAM(Pluggable Authentication Module). This paper will propose user authentication system using Linux-PAM that use SMART CARD as authentication token.

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