• 한국컴퓨터정보학회논문지
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• 제21권7호
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• pp.67-75
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• 2016

This study aims to examine how international airport visitors perceived value effects on their satisfaction, revisit and recommendation intention. To archive the research goal 288 questionnaires were collected from Incheon international airport and was analyzed a frequency analysis, reliability analysis, exploratory factor analysis and correlation coefficient analysis from SPSS 21, a hypothesis through out confirmatory factor analysis and structural equation modeling from AMOS 7.0. As a result of the analyses, it was found that the models was appropriate in proving the hypotheses on interrelationships among perceived value, satisfaction and revisit & recommendation intention. First, perceived value is factorized as acquisition value, emotion value, monetary value and social value. Second, all factor of perceived value turned out to have affirmative effects on international airport visitors' satisfaction. Third, international airport visitors satisfaction turned out to have affirmative effects on revisit and recommendation intention. Overall, finding of this study enhance the theoretical progress on the experiential concept in international airport and offer important implication for international airport industry.

• 한국환경과학회지
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• 제14권4호
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• pp.373-377
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• 2005

The purposes of this study were to investigate ecotourism goals which are providing educational tourism, generating environmental conservation, and residents' economic benefits based on the 7th Muju Firefly festival. The sample was 243 visitors from August 23rd to 30th, 2003. The results were as follows: First, visitors showed high satisfaction for the educational tourism program. Experiencing educational 'Mysterious Firefly Field Trips' contributed to the tourists' educational satisfaction. It was found that these experience programs were very popular. Second, residents' and domestic visitors' satisfaction was high with 5.50 on Likert 7 points concerning environmental conservation. Third, foreigners showed high satisfaction for visiting tourism sites and understanding regional culture in terms of understanding region and economic benefits. The average economic effect was decreased compared to 2002. So there should be more diverse strategy to increase economic effect. Also more festival related products, diverse and unique foods and beverages based on regional products should be developed.

• 한국실내디자인학회논문집
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• 제25호
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• pp.191-197
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• 2000

This thesis is focused on the visitors varied experiences of the current museum architecture. The current trend and periodical development of visitors experiences are discussed by analyzing the factors such as the external symbol scheme, the exhibition space scheme, and the visitors circulation scheme which are involved with a visitors experience and thus classifying the experiences related to each sample museum. Examining and providing logical descriptions on each of the schemes helps comprehend the visitors varied experiences. This research, which deals with thoroughly understanding a museum as an architecture followed by taking visitors experiences into account, is aimed to contribute to improving visitors experiences in the course of designing a museum. The above-mentioned types of combination applied to each museum chosen for the research help understand the following : National museums show predominance of specific visitors experiences. As for the external symbol scheme, most of national museums have adopted the temple type, whereas international museums have equally adopted with the temple type and the showroom type which are characterized by its dedication to function and being in balance between contents and formalities.

• 한국환경과학회지
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• 제13권2호
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• pp.129-134
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• 2004

Understanding aspects of the use of Korean representative Soraksan National Park and investigating the factors affecting visitors' decision-making, this study aims to suggest a positive development plan for the rational use of the national park. The questionnaire is for those who have visited Soraksan National Park more than once. This research shows that most of the visitors wish ‘entrance congestion’ to be solved by introducing a ‘previous reservation’ system and a non-polluting shuttle bus; therefore there is a chance that they could be introduced for the settlement of the existing problems.

• 통상정보연구
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• 제8권1호
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• pp.283-303
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• 2006

This is the research on the correlation between the marketing activities conducted by the companies participating in the overseas exhibitions in the exhibition and the satisfaction of the visitors. I have been able to obtain the following findings through the positive research on the satisfaction of the visitors to the overseas exhibitions. The research findings show that the external elements of the participating companies such as 'external appearances of booths, interior facilities and the atmosphere', 'designs of exhibits', 'size of the participating companies', and the publicity elements of the participating companies such as 'the degree of application of mass media', 'prior publicity of the participating companies', etc. among the marketing activities conducted by the participating companies in the exhibition affect the interest and repeat business deals of the visitors. The findings also show that the elements to induce the interest of the visitors such as the booth design and display of products where the participating companies may produce their unique image and the prior publicity to the visitors constitute the important elements of marketing. It has also been revealed that the visitors whose purpose of the visits are to purchase the products and to satisfy their interest in 'the events and contents of the events affect the interest and the repeat business deals of the visitors, among the interest and repeat business deals pursuant to the characteristics of the visitors. It has also been found that the visitors who have recognized the representative brands in the exhibitions affect the interest and the repeat business deals and the visitors who have visited the exhibition several times are more satisfied than the visitors who have visited the exhibition for the first time. The comparative evaluation of the degree of importance of the marketing activities of the participating companies before the visitors' visit to the exhibitions and the degree of satisfaction after their visit reveals degrees of satisfaction in the order of 'the booth staff's professional knowledge of the exhibits', 'foreign language proficiency and their techniques of negotiation and demonstration', 'designs of the exhibits (colors and packaging), 'prior publicity of the participating companies. Such being the case, the companies participating in any of the overseas should maximize the result of their participation in the exhibition by training their staff in the products and foreign languages and through the prior publicity. It has also been found out that "the atmosphere of the booth in the exhibition such as 'launching of new products', 'external appearances of the booth, layout of the interior facilities and the atmosphere and events of the participating companies affect the interest and repeat business deals of the visitors, among the factors for the satisfaction of the visitors. Therefore, it has been proven that the external factors such as the external appearances of the booth, display of the products, launching of new products and events producing the atmosphere of the booth of the participating companies among the marketing activities conducted by the participating companies, and the extent of the training of the booth staff and prior publicity are the major factors affecting the interest and repeat business deals of the visitors.

• 한국콘텐츠학회논문지
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• 제21권2호
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• pp.68-77
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• 2021

본 연구는 2019고양국제꽃박람회의 서비스품질이 지각된 가치와 전반적 만족도 및 충성도에 미치는 영향관계를 분석하는데 있다. 박람회서비스 품질은 행사내용, 확신성, 홍보성, 공감성으로 요인화 하였다. 첫째, 박람회서비스품질은 지각된 가치와 전반적 만족도에 정(+) 영향을 주는 것으로 나타났다. 지각된 품질도 전반적 만족도에 정(+)의 영향관계가 있었다. 둘째, 지각된 가치는 충성도에 정(+)의 영향관계이고, 전반적 만족도도정(+)의 영향관계가 있었다. 셋째, 효과분해에서 박람회서비스품질의 지각된 가치에 대한 총효과가 크고, 이어서 박람회서비스품질과 전반적 만족도의 총효과, 박람회서비스와 충성도간의 총효과 순으로 나타났다. 지각된 가치와 전반적 만족도 간에 유의한 총효과로 이어졌고, 충성도간의 총효과도 유의함으로써 전반적 만족도와 같은 매개효과가 긍정적인 기여를 하고 있었다. 따라서 모든 내외생변수 관계에서 통계적으로 유의미한 효과로 검정되었다.

• 한국식품조리과학회지
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• 제29권5호
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• pp.617-624
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• 2013

Korean Food Globalization has been launched as a tool of civil ambassador and the high value-oriented industry. According to department of statistics in 2012, the trend of Korean food globalization from international visitors of Chinese and Japanese has grown. Hence, this study is purposed to identify the level of satisfaction of Chinese and Japanese consumers based on their food-related lifestyle. The survey was conducted by interviewing 403 Chinese and Japanese visitors who have experienced Korean food. The survey questionnaire was composed of 3 parts of demographic information, food-related lifestyle, and satisfaction of Korean restaurant. As factor analysis results, 3 factors were yielded for the food-related lifestyle factors-a eat-out preferred group, a health preferred group, and a taste preferred group, and 3 factors were generated for Korean restaurant satisfaction-hygiene and service, menu, and food quality. For cluster analysis, 3 clusters were identified as follows: high interested in food itself, health interested, and taste interested. Female appears to be significantly different in terms of 3 clusters than male. Nationality shows that Chinese consumers showed a high interest in food itself whereas Japanese consumers were high interested in health. With regard to Korean restaurant satisfaction, service appeared to be important in Chinese consumers while Japanese consumers showed a higher mean value on serving size, price, and nutrition. The findings concluded that by understanding the nature of food-related lifestyle of international visitors, marketing strategies can better meet visitors' expectations and increase their satisfaction with Korean restaurants.

• International journal of advanced smart convergence
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• 제11권2호
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• pp.44-52
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• 2022

The purpose of our study is to examine the influence of telepresence on cultural heritage attachment in the context of virtual museum. We determined the effect of telepresence on visitors' aesthetic and educational experiences and how these experiences affect visitors' perceptions of virtual museum service value. Moreover, we investigate the effect of perceived virtual museum service value on museum attachment and cultural heritage attachment. A total of 143 visitors were sampled through an online survey focusing on Chinese virtual museum visitors. The results show that all the paths presented significant effects. Additionally, it was found that telepresence indirectly influences cultural heritage attachment through education experience and perceived virtual museum value. The theoretical and practical implications are also provided. An important implication is that online virtual museum is essential to raise visitors' education experience and their cultural heritage attachment. Thus, virtual museum should take initiative to enhance virtual reality to ensure traditional culture education and formation their cultural heritage attachment.

• 디자인학연구
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• 제18권2호
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• pp.91-100
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• 2005

국내 문화관광 축제 연구 중 방문객과 주민을 대상으로 눈을 활용한 조각 예술 축제 만족도 연구는 매우 부족하다. 이에 본 연구는 눈 조각을 주제로 한 축제인 2004년 태백산 눈 축제 방문객을 대상으로 방문객들의 축제 프로그램 만족도를 밝히고, 축제 실무 기획자들에게는 시사점을 제시하였다. 본 축제 연구의 주요 결과는 다음을 포함한다. 첫째, 방문객들이 만족한 프로그램으로는 전국 눈 조각 경연대회, 국제 눈 조각가 초청 전시회 그리고 신비의 세계문명 특별 눈 조각 전이었다. 그리고 불만족한 프로그램으로는 기네스 눈사람 만들기, 우리가족 눈 조각 그리고 겨울 탈거리체험이었다. 둘째, 지역민들은 국제 눈 조각가 초청 전시회, 신비의 세계문명 특별 눈 조각 전 그리고 전국 눈 조각 경연대회에 만족 하였다. 그러나 지역민들은 우리가족 눈 조각 그리고 겨울 탈거리 체험에 불만족 하였다. 보다 나은 축제를 위해, 방문객들을 위한 체험 프로그램들의 시설과 체험프로그램의 기획이 필요하다.

• 한국콘텐츠학회논문지
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• 제12권10호
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• pp.489-498
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• 2012

본 연구는 여행박람회 방문객의 인지적 태도와 정서적 태도 요인이 심리적 만족과 방문만족에 미치는 영향을 연구하여 마케팅전략을 수립하고 기업의 성과를 높이는데 중요한 자료로 활용하고자 하는 연구목적을 가지고 있다. 본 연구를 위하여 2012년 하나투어 여행박람회 방문객 240명을 대상으로 설문조사를 실시하였고, 회수된 203부의 유효설문지를 바탕으로 분석을 하였다. 연구결과 첫째, 여행박람회 방문객의 인지적 태도 요인은 심리적 만족과 방문만족에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 여행박람회 방문객의 정서적 태도 요인은 심리적 만족과 방문만족에 긍정적인 영향을 미치는 것으로 나타났다. 따라서 여행박람회 방문객의 만족에는 참가태도가 중요한 영향을 미치는 요인임을 우선적으로 인식하는 것이 필요하다. 또한 방문객의 만족도가 긍정적 행동의도에 옮겨질 수 있도록 적극적인 마케팅 활동에 대한 전략을 수립하고, 차별화된 아이템과 콘텐츠가 개발된 여행박람회가 기획되어야 하겠다.