• 유통과학연구
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• 제18권8호
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• pp.113-125
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• 2020

Purpose: The purpose of this paper is to investigate the effect of interaction between product category (fresh vs. indulgent product) and shopping options (shipping charge and delivery time) on customer satisfaction and purchase intent in an e-commerce context. When ordering groceries online, consumers begin to allocate a larger share of their grocery budget toward product categories that generally contain healthier items at the expense of product categories that generally contain more indulgent products. Moreover, customers are extremely sensitive to shipping options such as shipping charges and delivery time. Therefore, this research investigates the issue at a more segmented level to focus on the impact that one dimension of logistics service quality - product category, shipping charge, and delivery time have on customer satisfaction and purchase intent. Research design, data, and methodology: To test the theoretically derived priori hypotheses concerning product category, shipping charges, delivery time, satisfaction, and purchase intent, this research presented a scenario-based experiment. Eight treatment groups were assigned by the method of product category (fresh produce vs. indulgent product), shipping charge (free vs. paid), and delivery time (one-day vs. two to three days). A total of 240 subjects were divided into groups and exposed to one of the eight scenarios. Participant's purchase intention was the dependent variable, and ANOVA and L-matrix were used to analyze for main and interactive effects between factors. Conclusions: Results indicated that in tests 1 and 2, free shipping and fast delivery time increased consumer satisfaction as well as purchase intent, and fast delivery moderated the impact of free shipping on consumer satisfaction and purchase intent. Test 3 showed that the effect of free shipping on consumer satisfaction and purchase intent moderated by fast delivery for indulgent products. In contrast, fast delivery for fresh products moderated the effect of paid shipping on consumer satisfaction and purchase intent. Consistent with this proposed mechanism, the relative importance of fresh produce versus indulgent products highlights the effect of shipping options on consumer satisfaction and purchase intent when ordering the target product in an e-commerce context. We conclude with a discussion of the theoretical and practical implications of our findings.

• 패션비즈니스
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• 제22권3호
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• pp.1-15
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• 2018

The purpose of this study is to address marketing strategies for the brand extension of university-licensed merchandise by investigating influences on intent to purchase a new university-licensed merchandise line, tartan. A survey questionnaire was developed and administered online to the major target market for university-licensed merchandise. Four hundred and fifty students and alumni from a US Midwestern university completed the survey. Respondents were asked to answer questions on university identification, perceived university prestige, perceived value of the university-licensed merchandise, intent to purchase a brand extension in university-licensed merchandise, and demographics. It was hypothesized that university identification (H1) and perceived university prestige (H2) are positively related to the perceived value of the university-licensed merchandise and that perceived value of the university-licensed merchandise is positively related to intent to purchase a brand extension in university-licensed merchandise (H3). The difference between students and alumni was also tested. Consumers with high university identification and high perceived university prestige highly valued the university-licensed merchandise. Consumers who perceived a high value of the current university-licensed merchandise displayed a strong intent to purchase a brand extension in university-licensed merchandise. There was no structural difference between the two groups. The study builds on existing research on the influences of attitudes toward the university and university-licensed merchandise on purchasing university-licensed merchandise, specifically investigating intent to purchase a brand extension in university-licensed merchandise. This study also extends previous brand-extension research into university-licensed merchandise.

• 한국의상디자인학회지
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• 제24권3호
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• pp.97-109
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• 2022

The purpose of this study is to examine the structural relationship among the pursuit benefits in clothing materials, the attitude toward natural dyeing products, and the purchase intent among consumers interested in natural dyeing products. For this study, 489 men and women in their 20s to 60s were surveyed, and the data was analyzed using SPSS 23.0 and AMOS 23.0 programs. The findings of the analysis were as follows. First, of the pursuit benefits in clothing materials, function and originality factors had a significant and positive impact on the purchase intent of natural dyeing products. Second, of the pursuit benefit of clothing materials, functions, sustainability, and originality significantly and positively impacted the emotional and cognitive attitude toward natural dyeing products. Third, the emotional and cognitive attitude toward natural dyeing products had a significantly positively impacted the purchase intent. Fourth, in the relationship between the pursuit benefits in clothing materials and the purchase intent of natural dyeing products, the emotional and cognitive attitudes toward natural dyeing products were shown to have partial mediating effects.

• 복식문화연구
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• 제24권6호
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• pp.854-872
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• 2016

The purpose of this paper is to examine the effect that Chinese tourists' perceptions of beauty products and their friendliness toward Korean culture have on beauty tourism, particularly on Chinese tourists' intent to purchase, re-purchase, and recommend beauty products. Between the 10th and 21st of June, 2016, a total of 277 questionnaires were distributed in Seoul, Busan, and Daegu using SPSS 21.0. Cronbach's ${\alpha}$ was undertaken to test the reliability of the questions and an analysis of the frequency, factors, t-test, and Sobel test used in the study. Korean beauty was derived from two factors: "product favorability" and "product excellence and credibility." Product favorability had a significant effect on the intent to purchase, as did participants' friendliness toward Korean culture. Re-purchases and the intent to recommend beauty products were also significantly affected. In the relationship between the perception of beauty products and the intent to purchase, the study revealed partial mediation effects of the participants' friendliness toward Korean culture on product favorability and complete mediation effects on product excellence and credibility. Friendliness toward Korean culture had partially mediated the effect that product favorability had on the intent to re-purchase and recommend. Tourists' friendliness toward Korean culture had complete mediation on the effect that product excellence and credibility had on the intent to re-purchase and recommend. According to the Gender Equality and Family Act, the difference between buying and selling beauty depends on the difference between purchase and intentions. Friendliness toward Korean culture has become an important variable thanks to product superiority and reliability.

• 한국콘텐츠학회논문지
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• 제17권3호
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• pp.643-653
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• 2017

본 연구는 트랜스미디어의 관점에서 브랜드 경험이 브랜드 이미지, 브랜드 선호도, 구매의도에 미치는 영향을 분석하는 것을 목적으로 한다. 트랜스미디어 경험이란 여러 매체를 넘나들며 자신이 필요한 콘텐츠를 향유하는 행동을 말하는데 현재 디지털 컨버전스 환경에 따라 다양한 브랜드 경험 커뮤니케이션 활동이 펼쳐지고 있다. 이에 본 연구는 대표적인 트랜스미디어 사례인 박카스 셀프 스캐너 체험자 119명을 대상으로 Smart PLS를 이용하여 구조방정식 모형으로 분석하였다. 분석결과, 첫째 브랜드 경험은 브랜드 선호도와 브랜드 이미지, 구매의도에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 브랜드 이미지는 브랜드 선호도와 구매의도에 정(+)의 영향을 미치는 것으로 나타났으며, 셋째, 브랜드 선호도는 구매의도에 정(+)의 영향을 미치는 것으로 나타났다. 본 연구 결과는 브랜드 경험이 브랜드 이미지, 브랜드 선호도의 매개적 효과뿐만 아니라 직접 효과로서 구매의도에 영향을 미친다는 점과 브랜드 이미지가 브랜드 선호도와 구매의도에 영향을 미칠 수 있음을 실증적으로 증명했다는 점에서, 향후 브랜드 경험과 브랜드 이미지에 관한 전략적 시사점을 제공해줄 수 있을 것이다.

• 유통과학연구
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• 제10권8호
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• pp.35-43
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• 2012

This study is designed to collaboratively investigate the influences of the characteristics of Internet shopping malls and the shopping traits of their users involved in e-commerce on shopping intention. With this in mind, the researchers take a look at the influences of such features of shopping malls on the web as the quality of the system, customer-support service, shopping-mall perception and security, the users' propensity to pursue pleasure and pragmatic interest on shopping intention. The study shows that all the variables suggested here have an influence on the purchase intent of Internet shopping-mall users. That is, this study cannot analyze how the purchase intent of the customers with regard to the features of Internet shopping malls has changed. Therefore it is necessary to conduct procedural researches taking longitudinal studies into consideration.

• 복식
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• 제57권6호
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• pp.160-171
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• 2007

This research studied men's cosmetics purchasing behavior based on the level of interest one has in one's appearance, the country of origin, and the sales promotion of the cosmetics. The study was conducted by experimental $2{\times}[2{\times}2]$ design by combining the 3 variables mentioned above. The Independent variables in this research were levels of appearance interest(high vs. low), the country of origin(Korean vs. foreign), and types of sales promotion(discount vs. coupon). The dependent variables were the purchase behaviors including favor to cosmetics and purchase intent. Two hundred male consumers participated for the study. Data analysis conducted were factor analysis, cluster analysis and ANOVA. The results were as follows. 1. Male consumers' cosmetics favorness: 3-way significant interaction, in appearance interest, the country of origin, and types of sales promotion, was found for favor to male cosmetics. When male subjects were provided with price discounts and skin care coupons for the Korean cosmetics, they didn't reveal significant differences in favor, regardless of the level of appearance interest. However, for the imported cosmetics, male subjects with high appearance interest showed more favor to the cosmetics than the ones with low appearance interest. 2. Male consumers' purchase intent: 3-way significant interaction, in appearance interest, the country of origin, and types of sales promotion was found for the purchase intent. When male subjects were provided with price discounts and skin care coupons for the Korean cosmetics, they didn't show significant difference in purchase intent, regardless of their appearance interest. However, for the imported cosmetics, male consumers with high appearance interest reported more purchase intent than the ones with low appearance interest.

• 디자인융복합연구
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• 제14권4호
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• pp.277-292
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• 2015

TV홈쇼핑 시장은 최근 성숙기에 접어들며 동종업체간 경쟁이 더욱 치열해지고 있는 상황이다. 소비자의 구매를 이끌어 내는 전략으로 본 연구에서는 배경음악의 장르와 템포에 따른 소비자의 구매의사를 상품 유형 별로 나누어 분석하였다. 이를 위해 TV홈쇼핑과 배경음악에 대한 문헌연구를 진행하였고, 상품 유형 별로 실제 TV홈쇼핑 방송사에서 선곡하고 있는 배경음악의 장르와 템포를 파악하였다. 마지막으로 설문조사를 통해 스포츠웨어, 생활가전, 신선/가공식품 세 가지 상품 유형 별로 구매의사가 높은 배경음악의 장르와 템포를 분석하였다. 본 연구는 TV홈쇼핑 분야에서 배경음악과 관련한 연구가 미진한 상황에서 홈쇼핑 배경음악이 소비자 구매의사에 미치는 영향을 조사하였다. 또한 상품의 유형과 음악의 변수(장르, 템포)를 세분화하여 구매의사를 고찰하였다는 점에서 의의가 있다.

• 산경연구논집
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• 제8권7호
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• pp.51-61
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• 2017

Purpose - Present study investigates character identification and emotional response to character that may affect consumers' intention to purchase the character-attached products. And this study explores whether symbolic relevance and object relevance affect the character identification, and whether character attractiveness and character salience affect the emotional response to characters. Research design, data, and methodology - SNS characters, animated characters, game characters, and traditional characters were used as experimental characters. And stationery as experimental product was used. 250 college students participated in the empirical study, and structural equation model was used to verify hypotheses. Results - First, the character identification and emotional response to characters affected the intention to purchase the products positively, and the emotional response to characters also positively affected character identification; second, symbolic relevance had no positive impact upon character identification, while object relevance had positive influence on character identification; and third, character attractiveness and salience had a positive effect on the emotional response. Conclusions - Present study contributes to the progress of character theories. Marketers should find ways to increase consumers' object relevance to characters and the level of characters' attractiveness and salience in order to promote the intent to purchase the products.

• 한국콘텐츠학회논문지
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• 제12권5호
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• pp.447-458
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• 2012

드라마를 시작으로 하여 시작된 중국에서의 한류는 최근 K-pop의 인기로 그 여파를 이어가고 있다. 이로 인해 한국상품 수출이 증가하고, 한국을 방문하거나, 한글을 배우려는 인구가 증가하였다. 본 연구에서는 드라마, 영화, K-pop, 게임 등 한류콘텐츠가 한국상품 구매의도, 한국방문의도, 한글학습의도 등에 미치는 영향을 실증적으로 분석하였다. 그 결과, 한류의 영향을 가장 많이 받은 것으로 파악되는 한국상품인 화장품과 의류의 구매의도에 영향을 미치는 한류콘텐츠는 드라마인 것으로 파악되었으며, K-pop도 유의한 영향을 미치는 것으로 분석되었다. 한국방문의도, 미용 성형관광과 한국음식구매의도에 있어서도 드라마에 대한 선호가 미치는 영향이 가장 높았으며 K-pop이 그 다음으로 유의한 영향을 미쳤다. 또한, 한글학습의도에 영향을 미친 한류콘텐츠는 드라마와 K-pop이었으며, 이 중 K-pop이 미친 영향력이 더 큰 것으로 분석되었다.