• 제목/요약/키워드: information management and services

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Recommendation Method for Social Service in Ubiquitous Environment

  • Kim, Sung Rim;Kwon, Joon Hee
    • 디지털산업정보학회논문지
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    • 제7권2호
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    • pp.19-27
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    • 2011
  • Recent development of information technologies produces a lot of community services. Social Network Service is one of the community services on the world wide webs. In the Social Network Service, a user can register other users as friends and enjoy communication through a virtual message. Previous researches show a few social service methods using manually generated tagging. However, the manual social tagging is not widely used in many social network services. Moreover, they do not consider ubiquitous computing environment. We propose a recommendation method for social service using contexts in ubiquitous environment. Our method scores documents based on context tags and social network services. Our social scoring model is computed by both a tagging score of a document and a tagging score of a document that was tagged by a user's friends.

안전한 블록체인 기반 서비스를 위한 개인키 관리 가이드라인 (A Private Key Management Guideline For Secure Blockchain-Based Services)

  • 노시완;이경현
    • 정보보호학회논문지
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    • 제32권5호
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    • pp.899-914
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    • 2022
  • 블록체인 기반 탈중앙 서비스는 참여자들의 합의에 기반하여 시스템을 운영함으로써 중앙화된 서버 없이도 신뢰 할 수 있는 서비스를 사용자에게 제공할 수 있다. 참여자들은 디지털서명 메커니즘을 사용하여 블록체인과 상호작용 할 수 있지만 개인키 관리와 관련된 이슈는 여전히 해결되지 않는 문제로 남아있다. NIST SP800-57 암호키 관리 권고안 등에서는 사용자의 개인키 관리에 관한 내용을 기술하고 있지만, 이는 탈중앙 서비스 환경을 고려하지 않았기에 블록체인 환경에 적용하기에는 적절하지 않다. 본 논문에서는 개인키 관리와 관련된 지갑 애플리케이션의 기능을 정의하고 NIST SP800-57을 반영한 블록체인 개인키 관리 방안과 이를 만족하기 위한 관련 기술을 제시한다. 마지막으로 논문에서 정의한 내용을 바탕으로 퍼블릭 블록체인에서 일반 사용자를 대상으로 하는 개인키 관리 가이드라인을 제안한다.

구전(WOM)활동과 의료기관 선택요인 : - 피부과와 산부인과의 20~30대 여성고객 중심으로 - (A Study on WOM and Determinants of Hospital Choice)

  • 신영희;서창진
    • 한국병원경영학회지
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    • 제16권2호
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    • pp.31-52
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    • 2011
  • The cutthroat competition of the market for the medical services caused changes and developments of hospital management from the traditional provider-oriented management to a consumer-oriented management toward the customer. And the popularization of on-line community through the growth and spread of internet technology is developed into an important exploration activity to provide various medical information to patient(or customer) who wishes a high-quality medical services. This is an on-line Word-of-Mouth(WOM). It is a kind of information exploration that is performed by customers before choosing the hospital with off-line word-of-mouth. In this study, we develop our research model to verify the causal relationships among on/off-line WOM, key determinants of hospital choice and the customer's will to make use of the hospitals, and total effect of these variables. We adopt a component-based PSL method for an empirical analysis of the patients experienced dermatology or obstetrics gynecology. Finally, we understand the characteristics of the various medical services and draw new and significant strategic previews.

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모바일 환경에서 고객 맞춤형 정보서비스를 위한 MoSA-CRM 시스템 (MoSA-CRM System for Customer-Oriented Information Service Provision in Mobile Environment)

  • 홍장의;김종필
    • Journal of Information Technology Applications and Management
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    • 제13권4호
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    • pp.155-165
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    • 2006
  • Along with the evolution of wireless internet environment, information services in mobile internet are being explosively increased. However, due to the high expense for the use of those services, it is not easy to collect the devoted customers. In order to overcome the adverse conditions, the service should be supported by a strategic application system which facilitates easier and fast service for customer's information needs than that of traditional on-line internet. In this paper, we investigate the strategy how to provide the information service under the customer satisfaction, and also consider some ways of personalization of information service and information provision in real-time. As a result of the works, we develop a system, MoSA-CRM(Mobile Service Application based on CRM) to support customer-oriented information service. We believe that the MoSA-CRM system can provide some benefits for information providers in mobile e-commerce market such as flexibility in business strategy, systematic customer relationship management, and growth in financial ability.

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인터넷 GIS 환경에서 위치정보 보호에 관한 연구

  • 오충원
    • 한국GIS학회:학술대회논문집
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    • 한국GIS학회 2003년도 추계학술대회논문집
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    • pp.65-69
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    • 2003
  • The Location Based Services comprised GIS and Telecommunication allow users to receive various services based on their geographic location. It is need to legislation to encourage the provision and use of location information by providing privacy protection to users. But the contents of the legislation proposed by Korean government have problems conflicted between protection of a person's location information and invigoration of location-based services. The purpose of this study is to search complementary measures for privacy protection of location information from From a viewpoint of effective management strategy for geographic information.

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매쉬업을 이용한 폭소노미 기반 POI 추천 시스템 (POI Recommender System based on Folksonomy Using Mashup)

  • 이동균;권준희
    • 디지털산업정보학회논문지
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    • 제5권2호
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    • pp.13-20
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    • 2009
  • The most of navigation services these days, are designed in order to just provide a shortest path from current position to destination for a user. Several navigation services provides not only the path but some fragmentary information about its point, but, the data tends to be highly restricted because it's quality and quantity totally depends on service provider's providing policy. In this paper, we describe the folksonomy POI(Point of interest) recommender system using mashup in order to provide the information that is more useful to the user. The POI recommender system mashes-up the user's folksonomy data that stacked by user with using external folksonomy service(like Flickr) with others' in order to provide more useful information for the user. POI recommender system recommends others' tag data that is evaluated with the user folksonomy similarity. Using folksonomy mahup makes the services can provide more information that is applied the users' karma. By this, we show how to deal with the data's restrictions of quality and quantity.

대학도서관 전자책 관리 및 서비스 실태 분석: A와 B 대학도서관을 중심으로 (An Analysis of the Current Practice of E-book Management and Services in Academic Libraries : Focused on A and B Academic Libraries)

  • 김수정;이지원
    • 한국도서관정보학회지
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    • 제47권4호
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    • pp.167-190
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    • 2016
  • 본 연구는 국내 대학도서관에서 전자책 관리 및 서비스 실태를 파악하고 관련한 현안을 진단하는데 목적이 있다. 이를 위하여 지방에 소재하는 A와 B대학도서관을 대상으로 사례연구를 실시하였다. 각 도서관으로부터 전자책 관리 및 서비스 이용통계를 수집하였으며 전자책 담당사서들과 면담을 실시하였다. 면담은 전자책 도입현황, 예산 및 수서, 접근 및 목록, 이용, 홍보 측면에서 실태를 조사하고 전자책 관리 및 서비스의 어려움과 현안에 대해 의견을 수집하였다. 분석 결과, 두 대학 모두 종이책과 비교했을 때 전자책 이용률이 낮았으며 특히 최근에 이용률이 하락한 것으로 나타났다. 이는 전자책 예산 확보의 어려움으로 인한 신간도서 미비가 주요한 원인으로 보인다. 또한 전자책 수서와 관련한 가장 중요한 현안은 2015년에 제정된 대학도서관진흥법에 따른 대학도서관 평가인 것으로 나타났다. 본 연구는 이러한 도서관 평가기준이 현재 전자책 수서 및 관리 방식에 어떤 영향을 미치는지 논의하였다.

서비스 요청 관리 프로세스 개선을 통한 IT 운영비용 최적화 방안 (A Cost Optimization Model of IT Operation Service by Improving Service Request Management Process)

  • 강운식;배경한;김현수
    • 한국IT서비스학회지
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    • 제6권3호
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    • pp.87-110
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    • 2007
  • Recently, researches on IT Service Management (ITSM) for improving information system operation service and information system outsourcing cost estimation model are proliferating. This study suggests a new cost model of IT operation service and optimizing method based upon the characteristics of operation service as a long-term and continuous business service for both user's and service provider's point of view. This study explains the cost optimization model of IT operation service by improving service request management process, such as adequate reception and control, proper valuation, process management using project management methodology, effective organization and time management of service personnel. Especially in this study, service ability improvement effect and fixed operation cost reduction effect are defined to prove the proposed new cost model.

정보사회의 도서관 경영 (Library Management in Information Society)

  • 전명숙
    • 한국문헌정보학회지
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    • 제25권
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    • pp.151-183
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    • 1993
  • As many Korean libraries has begun to be automated and become a part of the worldwide, open library system, they need a new management. Therefore, the purpose of this paper is to explore the library management in automated libraries and to establish a theory of the library management in information society, The automated libraries could be well explained by the systems theory and the environment of the libraries could be well explained by the contingency theory, The following hypothesis were set to direct this research. 1. As the libraries are automated and become a part of one big, worldwide library system, the libraries interact closely with the environment so that the library and the environment become one. 2. As the libraries are automated and become a part of one big, worldwide library system, the librarians need to work in the environment for the library networks, standardization of cataloging, or government information policy making. 3. As the libraries are automated and become a part of one big, worldwide library system, the librarians only manage the library, The various other library staffs take over the traditional library services directly related to books. The data were gathered from the research done previously, Also the date were collected from the American and Japanese libraries. The findings were as follows: The environment of the library integrated all types of the library services such as school library, university library, etc. And it also integrated all the services of the media centers and the press centers, etc. to library services. And the new library services began in the environment. Librarians worked for these new services. In the library, the librarians distingushed the library system from the environment by planning : mission, goal, objectives, policy, procedures and rules. Library organization became temporary such as forming task forces or matrix or free form. The environment controlled the library. Staffs were controlled by plans or computers. And the professional librarians were controlled by their ability to solve problems raised outside the libraries. Library leaders brought in the technology to the library from its environment. The librarians led the formal and informal organizations so that the staffs cooperated well in their work. And librarians tought the library procedures to the partime workers or the temporary staffs. Participative management and management by objectives were the means of motivating staffs. Budget was based on the ever changing environment. The zero based budget method was applied. Therfore, in the information society, the professional librarians become the able managers in the library and global librarians in the environment.

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터지털 시대의 병원경영전략 수립에 관한 연구 - 병원경영자의 경영개선활동에 관한 인식을 중심으로 - (Hospital Management Strategy in Digital Era)

  • 서영준
    • 한국병원경영학회지
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    • 제6권2호
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    • pp.173-201
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    • 2001
  • This study purports to examine the current management and information technology related strategy of Korean hospitals and suggest the effective management strategy in the 21st century when is digital era. Specifically the study tries to analyze the changing trends of strategic orientation and investigate the general management and information technology strategy of Korean hospitals. Self-administered Questionnaires were distributed to 721 hospitals nationwide and finally 98 Questionnaires were analyzed for the study. The results of the study are as follows : 1) Half of the respondent hospitals reported that they have an analyzer orientation in 2000, whereas 19.4% were prospectors, reactors 16.4%, and defenders 14.3%. However, the respondent hospitals intended to have a prospector orientation in the future (2002), while 29.6% planned on being analyzers, 17.3% reactors, and 3.1% defenders. 2) Hospital services for improving patient satisfaction were the most common. strategy for the respondent hospitals, followed by cost containment, organizational restructuring, employee education, purchasing system change, specialization of clinical services, quality improvement of medical care, strengthening the networking with the stakeholders, public relations and marketing strategy, diversification, and installing the information system. However, the strategies of annual salary system, retrenchment of unprofitable services, merit payment based on performance were still not popular for the respondent hospitals. 3) As for the strategies related with information technology, most hospitals have not implemented actively, except for the establishment of home-pages, order communication systems, and insurance claims through electronic data interchange system. 4) There were significant differences in the level of strategy implementation in terms of the ownership, bed size, financial performance, and the top managers I knowledge of information technology. The larger bed size, the higher financial performance, the better knowledge of information technology the top managers have, the more strategies the respondent hospitals implemented. The managerial and political implications for Korean hospitals in digital era were also discussed.

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