• Title/Summary/Keyword: individual satisfaction

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The Effect of Individual and Environmental Variables on Children's Problem Behavior (개인변인과 환경변인이 아동의 문제행동에 미치는 영향)

  • Ha, Young Hi
    • Korean Journal of Child Studies
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    • v.24 no.4
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    • pp.29-40
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    • 2003
  • Data were collected from 392 4th and 6th grade students by questionnaires and analyzed by Pearson's correlation, ANOVA and multiple regression analysis. More problem behavior was reported by 4th than by 6th graders and by boys than by girls; the gender difference was larger in 4th than 6th graders. Low school satisfaction, authoritative parenting, male gender, and higher age predicted problem behavior. Within group variables that predicted problem behavior were low authoritative parenting, low school satisfaction. Male gender, and low self-control in the 4th graders ; low self-control and school satisfaction in the 6th graders; low authoritative parenting and school satisfaction in girls ; and low school satisfaction, higher age, and low self-control in boys.

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A Study on the strategic methods for internal marketing of Family Restaurant (패밀리 레스토랑 내부마케팅 전략방안에 관한 연구)

  • 진양호;전진화
    • Culinary science and hospitality research
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    • v.7 no.2
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    • pp.1-24
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    • 2001
  • A Study on the strategic methods for internal marketing of Family Restaurant. We know that customer satisfaction in measuring the effect of marketing performance on employees in service industry. There are four strategies of internal marketing for service-employee, which are participation-promotion and manner-management of employee, classification to employee, communication strategy, motivation environment for employee. First, communication, sales and service technology of employee can be developed and improved through the education and training. Second, company can make better achievement by classifying life-style and individual desire. Third, communication strategy can improve service quality by development of team-work through the confidence and joint-responsibility. Fourth. the company make environment which employee can compete by offering incentive fairly and properly. In the conclusion, when employees serve customers in a depressed attitude, they neglect service process and bring about customer non-satisfaction. This have negative effect on external customer satisfaction in the short term. And so that customer-satisfaction can't exist without employee-satisfaction. that is job-satisfaction is the goal of company. therefore study about internal marketing action should be go on.

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Does the Variance of Customer Satisfaction Matter for Firm Performance?

  • Lee, Eun Young;Yoo, Shijin;Lee, Dong Wook
    • Asia Marketing Journal
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    • v.18 no.4
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    • pp.51-76
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    • 2017
  • Although much attention has been paid to customer satisfaction (CS) as a leading indicator of firm performance, few studies have investigated the role of CS distribution across individual customers. With 10 years of National Customer Satisfaction Index (NCSI) data in Korea, we examine the relationship between the variance of CS and key corporate performance measures such as revenue, profit, Tobin's q, and stock return. There are three main findings. First, we confirm the findings of previous studies that the average CS for a firm is related to the firm's economic performance. Second, we find a moderating effect of CS variance such that the relationship between the level of CS and firm performance is attenuated by the variance of CS. Finally, the variance of CS is found to directly affect firm performance over and above the CS level effect. More specifically, the variance decreases sales and stock return.

A Survey of Students' Satisfaction with Education in Traditional Korean Medicine (한의학교육에 대한 전공 대학생들의 교육만족도 조사)

  • Kwon, Sang-Woo;Shin, Sang-Woo;Lim, Byung-Mook
    • The Journal of Korean Medicine
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    • v.33 no.1
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    • pp.1-11
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    • 2012
  • Objectives: This study evaluated students' satisfaction with education in traditional Korean medicine. We included analysis of the factors affecting students' satisfaction. Methods: The questionnaires were developed and distributed to Korean medicine students asking students' satisfaction in seven categories of education: overall satisfaction, curriculum, professors, lecture and practical sessions, grades and evaluation, student activities, and facilities and environment. The responses were analyzed statistically. Results: The score of overall satisfaction of students was 2.69 on average. There was significant correlation between overall satisfaction level and individual factors of the students such as academic year, the timing and the motive of deciding to enter the Colleges of Korean Medicine. Generally, students' satisfaction increases as the number of students per professor decreases. Conclusions: To increase students' satisfaction, the educational environment and the curriculum should be improved. Also, regular assessment of students' satisfaction is demanded.

An Empirical Study on the Influence Factors of the Mobile Cloud Storage Service Satisfaction (모바일 클라우드 스토리지 서비스 이용만족에 영향을 미치는 요인에 관한 실증연구)

  • Choi, Kwangdoo;Cho, Insu;Park, Heejun;Lee, Kiwon;Kang, Junmo
    • Journal of Korean Society for Quality Management
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    • v.41 no.3
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    • pp.381-394
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    • 2013
  • Purpose: Nowadays, Mobile Cloud Storage services are used widely. For sustainable use of this service, we need to determine what factors affect satisfaction. Therefore, the purpose of this study is to identify the factors that influence satisfaction. Methods: To analyze factors that influence satisfaction, this study sets the factors into three dimensions such as service quality, perceived risk, and individual characteristics and analyze the causal relationship between influence factors and satisfaction through Structural Equation Model. Results: The results of this study are as follows; among service quality, user interface and reliability influenced satisfaction, but adaptability did not have any influence. Perceived risk of illegal access had a negative influence on satisfaction, while perceived risk of privacy leakage did not have significant influence on satisfaction in perceived risk. At last, self-efficacy had a significant influence on satisfaction. Conclusion: We identified the influence factors that influence satisfaction. Our findings will be necessary for Mobile Cloud Storage service providers to strengthen their service.

A Study on Adolescents' Religious Activities and Life Satisfaction (청소년의 종교활동과 생활만족도에 관한 연구 - 개신교회에 출석하는 고등학생을 중심으로)

  • Lee Sung-Hye;Jun Mi-Kyung
    • Journal of Families and Better Life
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    • v.24 no.3 s.81
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    • pp.43-58
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    • 2006
  • The purpose of this study is to analysis the effects of religious activities on adolescents' life satisfaction. For this purpose, we surveyed the general trend of adolescents' religious activities and life satisfaction as well as life satisfaction according to demographical variables. In addition, this study analyzed adolescents' life satisfaction according to variables related to individual adolescents' religious activities and to parents' religious activities. The analyses of the results are as follows. First, since the childhood, adolescents have been participated in religious activities habitually or by enforcement or encouragement of their acquaintances. However, most adolescents think that the main purposes of their religious activities are a receiving grace and self-growing. So, they are willing to participate in worship service and spiritual training camp. Second, adolescents' life satisfaction was high when they got a high grade in school or they felt their health condition is good. The life satisfaction of adolescents who belong to economically high class families and whose fathers were college graduates or above is high. Third, the facts that effect on adolescent's life satisfaction are not how long they spend their time on religious activity, but the contents, motives and purposes of religious activities and satisfaction with religious activities. Fourth, adolescents' life satisfaction was high when their parents have same religion to them and their fathers participated in religious activities and their mothers did not participate in religious activities.

A Comparative Study on Factors Affecting Housing Satisfaction of Elderly and Non-Elderly Households (고령가구와 비고령가구의 주거만족도 영향요인 비교연구)

  • Lee, DongSung
    • Journal of Urban Science
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    • v.10 no.1
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    • pp.21-28
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    • 2021
  • The purpose of this study is to examine the factors affecting the housing satisfaction of elderly households in comparison with non-elderly households, and to present policy implications in terms of housing welfare policies. For this purpose, this study used ordered logit model analysis using '2019 Housing survey data'. As a result of the analysis, in the case of individual/housing characteristics, the analysis results of the non-elderly household model and the elderly household model were similar. However, in the case of regional characteristics, non-elderly households living in the metropolitan area showed higher housing satisfaction than non-elderly households living in the non-metropolitan area, whereas the elderly households living in the metropolitan area had lower housing satisfaction than the elderly households living in the non-metropolitan area. In addition, the satisfaction variable of neighborhood/environmental characteristics that had the greatest impact on the housing satisfaction of non-elderly households was found to be crime prevention status satisfaction, and the satisfaction variable of neighborhood/environmental characteristics that had the greatest impact on the housing satisfaction of elderly households was air pollution satisfaction. The results of the analysis can be used as various reference materials when establishing housing welfare policies for elderly households.

Study on the Relationship Among Perception Changes to Pre COVID-19, Leisure Satisfaction, Work-Family Conflict, and Life Satisfaction of Married Working Women

  • Shin, Hyo-Jin
    • International Journal of Advanced Culture Technology
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    • v.11 no.4
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    • pp.9-15
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    • 2023
  • The outbreak of COVID-19 has significantly impacted various facets of individuals' lives, including perceptions, leisure activities, work-family balance, and overall life satisfaction. This study aims to explore the intricate relationships among changes in perceptions due to COVID-19, leisure activity satisfaction, work-family conflict, and life satisfaction of married working women. Employing path analysis, we examined a dataset of 1,973 married working women drawn from the 8th Korean Women and Families Panel Survey. The findings indicate that while changes in perception associated with COVID-19 did not directly affect leisure activity satisfaction and life satisfaction, they did significantly decrease work-family conflict, indirectly leading to heightened life satisfaction. Additionally, leisure activity satisfaction emerged as a mitigating factor for work-family conflict, contributing to enhanced life satisfaction. These results emphasize the importance of understanding the interplay between external factors, individual perceptions, and well-being, offering insights for devising tailored strategies. The study holds significance in guiding policies and interventions to enhance the quality of life for married working women in the context of evolving pandemic challenges.

Analysis on the Factors Influencing the Satisfaction Levels of Re-entry at Labor Market of Career Interrupted Woman by Social Support (사회적지지가 경력단절여성의 노동시장 재진입만족도에 미치는 영향요인 분석)

  • Shin, Yean-Ha;Lee, Dong-Myung
    • The Journal of the Korea Contents Association
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    • v.18 no.7
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    • pp.138-152
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    • 2018
  • The purpose of this study is to investigate that effect of the social support to individual desire of reemployment and satisfaction to reemployed works of career interrupted women. We surveyed about 400 career interrupted women living in Seoul who quit their job within 3 years, analyzed collected data with empirical analysis, and applied structural equation analysis to verify the assumed model for this study. The results of this study showed that social supports influence career interrupted women's individual desire of reemployment, satisfaction to their work, and self-esteem. And the results also showed that the desire of reemployment performs a parametric role between social supports and satisfaction of reemployment. As a consequence, this study showed importance of social supports to reemployment of career interrupted women and satisfaction to their reemployment, therefore, can be helpful to build public policies to promote social manage of women resources.

A Structural Relationship among Informational Leadership, Self-efficacy, Communication Ability, and Job Satisfaction of Secondary School Teachers

  • Yu, Pyeong-su
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.4
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    • pp.205-212
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    • 2022
  • The purpose of this study was to analyze the structural relationship between the informational leadership, self-efficacy, communication ability, and job satisfaction of secondary school teachers. In order to achieve the purpose of this study, the following research questions were set up. First, what is the structural relationship between teachers' information leadership, self-efficacy, communication ability, and job satisfaction? Second, what is the mediating effect of self-efficacy and communication ability in the influence of teachers' informational leadership on job satisfaction? J-Do's secondary school was sampled through random sampling from the population. A total of 600 subjects were sampled. The results of this study show that for secondary school teachers, self-efficacy and communication skills play an important role as a motivating factor for job satisfaction. To have teachers' self-efficacy and communication skills, teachers' respect for opinions and participation in decision-making on school management It should be developed in the direction of expanding and creating a cooperative organizational climate. In addition, it was found that it was necessary to change individual teachers' efforts or perceptions in consideration of individual characteristics and environmental characteristics.