• 제목/요약/키워드: in-service program

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서비스 제휴 프로그램 만족도의 한.일 대학(원)생 소비자 비교 분석에 관한 연구 (A Study on the Comparative Analysis of Difference between Korean and Japanese University(Graduate) Student Consumers on Service Affiliate Program Satisfaction)

  • 최흥섭;공희숙
    • 통상정보연구
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    • 제12권2호
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    • pp.291-322
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    • 2010
  • Many companies make active use of loyalty programs to improve their customers' loyalty to the company. Loyalty programs are widely used in various industries and sectors, including oil, telecommunications, credit card, department stores, and internet shopping malls; their performance seems to be successful in building a positive relationship with customers. This study emphasizes the role of affiliate programs in creating loyalty, thereby helping companies to maintain their competitive advantage. To objectives of this study are to investigate which antecedent variables(affiliate program benefit, service company characteristic , consumer characteristic) have significant effects on consumer perceived affiliate program satisfaction and to examine whether these factors have differences between Korean and Japanese consumers. The useful results will provide marketing strategy for marketers of service companies. The results also show that affiliate program is very important in order to maintain relationship with customers in service companies.

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노인 부모의 식생활 의존도 및 노인 급식 프로그램에 대한 의식 조사 (Study on the degree of dependence on flood environment and the perception of meal service program for elderly parents)

  • 김정현;이영미;이기완;명춘옥;박영심;남혜원
    • 대한가정학회지
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    • 제38권4호
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    • pp.33-48
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    • 2000
  • This study was designed to examine the degree of dependence on dietary environment, evaluate the perception of metal service program and investigate factors affecting the demand for meal service programs for elderly parents. The purpose of this study provided the basic information for the development and systemization of meal service program for elderly. Eight hundred twenty semen adults who have elderly parents were surveyed using pre-designed written questionnaire. According to the results on the life environments of their elderly parents, psychological factors(41.7%), living condition(14.3%) and dietary environment (13.2%) had trouble. Physical and psychological conditions significantly affected the dietary environment(p<0.05). Only 9.2% of the subjects were already aware of recognized the meal service program for elderly, and the degree of recognition differed significantly by sex and education level. Women had better perception of meal service program for elderly than men. In men, they would expect to use congregate meal service(44.1%), home-delivered meal service (23.7%), nursing home meal service(16.9%) in order. On the other hand, for women, home-delivered meal service (41.2%), congregate meat service(44.1%), and nursing home meal service (16.8%) in order. Therefore there are significant differences between men and women what type they want(p<0.001). For those who haute both of the parents or either one of them, they would use more of congregate meal service (38.8%) and home-delivered meal service (38.8%) than nursing home meal service (15.5%). The group whose parents are lower socio-economic status would have tendency to use the nursing home meal service (p=0.06). The group of whom believe the dietary environment is the problem of their parents'life environment had preference of using congregate meal service and home-delivered meal service.

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New In-service Education Program on Science Experiments to Develop Professionality of Science Teachers

  • Han, Jae-young;Sim, Jae-Ho;Ryu, Sung-Chul;Ihm, Hyuk;Choi, Jung-Hoon;Shin, Young-Joon;Son, Jeong-Woo;Hong, Jun-Euy;Hwang, Book-Kee
    • 한국과학교육학회지
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    • 제28권7호
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    • pp.768-778
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    • 2008
  • The most important factor in students' growth and development is the teacher. Therefore in-service science teacher education to develop the professionality is important as well as the selection of new excellence teachers. Our research is on the development and application of new education program on science experiments where in-service teachers become the lecturers in the program and provide information that is bound to the context of real lessons. This program is consisted of following 10 steps of work, which was implemented in 5 months: sharing the philosophy of the program, selecting science experiments, first application of the experiments, discussion on the first application, learning how to edit the movie clips of the lesson, second application of the experiments, in depth discussion on the second application, developing the experiment package, giving lecture to other science teachers, and evaluating the program. We describe the process of the program developed and implemented in detail to suggest a model of science teacher education program on science experiments and discuss educational implications. This program is characterized by the emphasis of the context closely linked to the real lessons, the problem solving in a real situation, and the collaboration of teachers, professors and science education researcher in a teacher education.

학교급식 조리사대상 교육 프로그램의 필요성 평가 (Needs Assessment of Education Program for School Food Service Cook)

  • 김기영;한경수
    • 한국식생활문화학회지
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    • 제16권2호
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    • pp.128-136
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    • 2001
  • The purpose of this study was to assess the needs of education program and to analyze importance of education courses for school food service cooks. The questionnaires were developed by reviewing literatures on education programs for cooks and by interviewing with cooks who are working in school food service. A total of 150 questionnaires were surveyed at Kyonggi University and 90 of them were analyzed. The cooks in school food service wanted to take continuing education program about cooking skills and school food service operation skills. They wanted to take a culinary courses for 10 days and they wanted to take a food service operation courses for a week. The school food service cooks emphasized on courses of job analysis, laws and regulation, food sanitation, standard recipe, safety, equipment, and facility and layout. And they thought not only Korean food but also western food, Chinese food and Japanese food are important.

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국립백두대간수목원 꼬리진달래 자생지 환경특성 및 보전방안 (A Study on the Habitat Environment Survey and Conservation of Rhododendron micranthum in National Baekdudaegan Arboretum)

  • 정보광;강신구;배준규;김재현;이주영;장정원;이상현;이영수;안민우;김기송
    • 한국환경복원기술학회지
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    • 제19권6호
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    • pp.87-100
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    • 2016
  • This research was performed for the purpose of providing useful and base data and preservation strategy of growth characteristics of Rhododendron micranthum. From the result of research, wild growth area of Rhododendron micranthum was discovered near steep forest road on 695~901m in altitude above sea level of Baekdu-daegan National Arboretum. Vegetation colony structure of Site I was resulted in Pinus densiflora(tree stratum M.I.P.=45.3%) is dominants, Betula schmidtii(arborescent M.I.P.=9.8%) is second dominant, and Site III resulted in Pinus densiflora(tree stratum M.I.P.=30.5%) is dominants, Betula schmidtii(arborescent M.I.P.=10.3%) is second dominant. Site II resulted in Betula schmidtii(arborescent M.I.P.=30.4%) is dominants and Pinus densiflora tree(tree stratum M.I.P.=8.3%) is second dominants. For herbs, it was researched that the rate of one year herb of chrysanthemum family(10), rice family(3), sedge(2) was higher than near forest area. Among Species diversity index, that of Shannon was in range of 0.7348~1.1090. After comparing this with similar area, this value was relatively low. Dominance analysis result was analyzed that various groups are evenly distributed. Monthly highest average temperature is $23.9^{\circ}$ in Site A and Site B, and monthly lowest average temperature is $-4.5^{\circ}C$ in Site I and $-4.7^{\circ}C$ in Site II. Monthly maximum average humidity is 85.6% in Site I and 83.2% in Site II. Monthly minimum average humidity is 60.9% in Site I and 60.8% in Site II and it showed that these 2 area are located far away but have similar temperature and humidity characteristic and climate environment is similar. It was analyzed that humidity is high with the result of annual average humidity is over 60%. In growth characteristic, it showed that doubt damage of Stephanitis pyrioides, exposure of roots, peeled bark was discovered and supplement on this is urgent.

국내 이동통신 멤버십프로그램의 서비스품질과 고객만족, 고객충성도와의 관계 (A Study on the Relationship among Service Quality of Membership Programs, Customer Satisfaction, and Customer Loyalty in Korean Mobile Telecommunications)

  • 백천현;김철민;변희준
    • 경영과학
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    • 제23권1호
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    • pp.115-133
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    • 2006
  • From early 1999 years, the mobile telecommunication companies have introduced the mobile telecommunication membership program to attract more customers. However, the severe competition in the mobile telecommunication market has made the mobile telecommunication membership program to be faced with the matured mobile telecommunication market and the mobile number portability. Wain focus of this study is to find what are the core elements of service qualify of the mobile telecommunication membership program. To achieve research objective, we conceptualized the service quality of mobile telecommunication membership program. We also derived hypotheses regarding the relationships between service quality of the program, customer satisfaction, and customer loyalty and examined it by using the empirical research methodology. We suggest new marketing strategies of the mobile telecommunication membership program which can be applied to improve the corporate competitiveness.

이동통신 서비스 시장에서 로열티 프로그램의 지각된 가치와 서비스 충성도 간의 영향관계 (A study on Influencing relationship between loyalty program's perceived value and service loyalty in mobile telecommunication service market)

  • 정헌배;노승훈
    • 통상정보연구
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    • 제17권3호
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    • pp.323-358
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    • 2015
  • 본 연구는 관계마케팅의 촉진수단으로써 사용되는 로열티 프로그램의 역할을 중심으로 로열티 프로그램을 통해 서비스 충성도에 미치는 영향관계를 확인하고자 하였다. 실증분석 결과, 로열티 프로그램의 지각된 가치인 경제적 유용성과 심리적 유용성이 높을수록 로열티 프로그램 만족도가 높아진다는 사실이 확인되었다. 또한 로열티 프로그램 만족도가 높을수록 로열티 프로그램 신뢰도가 높아지며 로열티 프로그램 신뢰도가 높을수록 로열티 프로그램 몰입도가 높아지는 긍정적인 영향관계를 확인하였다. 그리고 로열티 프로그램에 대한 고객만족, 고객신뢰, 고객몰입 등 각각의 요소들이 서비스 충성도에 긍정적인 영향을 미치는 사실을 확인하였다. 또한 로열티 프로그램 만족도는 로열티 프로그램 신뢰도와 몰입도를 매개로 하여 서비스 충성도에 간접적으로 영향을 주었다.

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프로그래밍 기반 TPACK 교육 프로그램이 예비 교사의 자아효능감에 미치는 효과 (The Effects of Programming-based TPACK Educational Program on Self-efficacy of Pre-service Teachers)

  • 김성원;이영준
    • 컴퓨터교육학회논문지
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    • 제21권5호
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    • pp.49-59
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    • 2018
  • 테크놀로지의 중요성이 증가함에 따라 교육에 테크놀로지를 통합하기 위하여 예비 교사를 위한 지식인 TPACK의 필요성이 증가하였다. 이에 따라 예비 교사의 TPACK 향상을 위하여 프로그래밍 기반 TPACK 교육 프로그램이 개발하였지만, 개발된 프로그램은 예비 교사의 자아효능감 발달에 한계가 존재하였다. 이러한 문제를 해결하기 위하여 본 연구에서는 개선된 TPACK-P 교육 프로그램을 예비 교사에게 적용하여 자아효능감 변화를 검증하였다. 검증을 위하여, 두 집단의 예비 교사에게 기존과 개선된 TPACK-P 교육 프로그램을 적용하였다. 적용 결과, 개선된 TPACK-P 교육 프로그램은 예비 교사의 자아효능감 발달에 효과적이었다. 세부 영역에서는 예비 교사의 자신감, 과제난이도선호가 기존 프로그램보다 유의한 향상이 진행된 것으로 나타났다. 이를 통하여 개선된 TPACK-P 교육 프로그램은 기존의 교육 프로그램보다 예비 교사가 수업에 테크놀로지를 통합을 촉진한다는 것을 확인할 수 있었다.

Constructivism and STS Reflected in the Korean Education Programs for Secondary Science Teachers

  • Cha, Hee-Young;Chung, Wan-Ho
    • 한국과학교육학회지
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    • 제24권1호
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    • pp.48-62
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    • 2004
  • This research aimed to investigate whether Korean education programs for secondary science teachers reflect constructivist perspectives. To identify how to introduce the idea of constructivism and STS into the courses of the current Korean education programs for secondary science teachers, two programs were selected: the Qualifying In-service Program held in Seoul and the pre-service programs established in the four departments of science education of the Korean National University of Education in Chungbuk. The course guidebooks, syllabi, and text materials prepared for implementation of the courses were collected and analyzed. E-mail correspondence with the program instructors who had conveyed both ideas to the trainees provided us more precise information about the characteristics of the classes, such as the total time provided the ideas and the teaching strategies used to implement the classes. The results indicated that the pre-service programs included the ideas of constructivism and STS more than did the Qualifying In-service Program. It is necessary that the courses included in the Korean in-service program, in particular the Qualifying In-service Program for secondary science teachers, have to be more focused on the constructivist perspectives.

공동주택의 입주자관리서비스에 대한 필요도 - 거주자와 관리자의 견해를 중심으로 - (A Study on the Needs for Managerial Service for Residents in Multi-family Housing)

  • 채혜원;이경희;홍형옥
    • 한국주거학회:학술대회논문집
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    • 한국주거학회 2004년도 추계학술대회 논문집
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    • pp.393-397
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    • 2004
  • The purpose of this study was to analyze the needs for managerial service for residents in multi-family housing. For the survey and statistical analysis, the questionnaires from 484 residents and 84 housing managers of multi-family housing within the Seoul metropolitan area were used. The analytical methods adopted in this study were frequency, percentage, t-test, and factor analysis. The results of this study are as follow : (1) Basic services within a multi-family housing included management, minimum residential self governance, basic etiquette, and community program. And additional service were categorized by the health and entertainment program, the consumer service program, the residential life services, the information and financial services program, and the children's program. (2) The favorite needs of residents' additional services were the market news and information, the programs related health, the mail services, the health diagnosis service programs etc. But, housing managers' needs were the market news and information, and the flea market. As to the results analyzing the needs for additional service fir residents, it was found there were differences between residents and housing managers.

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