• 제목/요약/키워드: impulse buying

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The Effect of Design Quality on Hedonic Search, Utilitarian Search and Impulse Buying in Distribution Market

  • BUDIMAN, Santi;PALUPI, Majang;HARYONO, Tulus;UDIN, Udin
    • 유통과학연구
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    • 제20권5호
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    • pp.49-64
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    • 2022
  • Purpose: This research aims to determine the quality of online store designs that make consumers who use online market board applications have the urge to make impulse buying. This research was conducted because impulse buying is the most common buying behavior. Research design, data and methodology: This research used non-probability sampling. The sample size was 195 respondents from the distribution and service industries by applying a purposive sampling technique. The data collection technique employed a questionnaire distributed online according to predetermined criteria: mobile device users who accessed the online market board application and made at least one purchase in the last six months. The data analysis method utilized was structural equation modeling (SEM). Results: The findings revealed that usability, functionality, and sociability factors affected hedonic and utilitarian search. Furthermore, these findings proved that hedonic search affected impulse buying drives. In contrast, the utilitarian search did not affect impulse buying drives. Conclusions: The usability, functionality, and sociability factors supported hedonic and utilitarian searches. Consumer information security increased consumer confidence in an online store because it was considered to protect matters related to their privacy. The hedonic search also increased impulse buying drives. Consumers prefer to use their spare time to search through online market board applications, which provide many attractive promos.

한국과 미국대학생의 충동구매행동과 신용카드사용에 대한 비교연구 (A Comparison of Impulse Buying Behavior and Credit Card Use between Korean and American College Students)

  • 박은주
    • 한국의류학회지
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    • 제28권12호
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    • pp.1571-1582
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    • 2004
  • 현대 소비자들의 충동구매행동은 보편적이고도 뚜렷한 현상으로 소비자행동 연구가들에 의해 계속적인 관심을 받고 있다. 더욱이 신용카드와 같은 마케팅 혁신은 소비자들로 하여금 현금의 필요성을 없애주고 거래를 간편하게 해 줌으로써 전보다 더 쉽게 충동적인 구매를 할 수 있도록 자극하고 있다. 본 연구에서는 한국과 미국 대학생들의 충동구매행동과 신용카드사용 사이의 관계를 알아보기 위하여, 한국(N=154)과 미국(N=194) 대학생 중 신용카드 사용자들을 대상으로 자료를 수집하였고 확인적 요인분석(CFA), 다변량 분석(MANOVA), 다판별분석(MDA), 회귀분석을 실시하여 자료를 분석하였다. 분석결과, 한국대학생과 미국대학생들은 충동구매행동 중 계획된 충동구매(Planned impulse buying), 상기된 충동구매(Reminded impulse buying), 순수충동구매(Pure impulse buying)에서 유사한 행동을 보였으나, 패션 지향적인 충동구매행동(Fashion-oriented impulse buying)은 미국대학생이 한국대학생보다 더 많이 하였다. 신용카드사용이 일반화되어 있는 미국의 대학생들이 한국대학생보다 카드 빛 관련(Debt), 크레딧(Credit) 관련, 소비(Spending)를 위한 신용카드사용을 더 많이 하는 경향이 있었다. 충동구매행동과 신용 카드사용의 관계에서 한국대학생의 경우 쇼핑 등 소비를 위한 신용카드사용 경향이 많은 사람일수록 상기된 충동구매, 패션지향적인 충동구매, 순수충동구매행동을 많이 하였다. 미국대학생들의 경우 크레딧에 신경을 쓰고 소비를 위해 신용카드를 사용하는 경향이 있는 사람일수록 구매의도만 가지고 점포를 둘러보다가 충동적으로 구매결정을 하고 구매의도가 없었어도 제품을 보는 순간 필요에 의해 충동적으로 구매를 하기도 하였으며, 신용카드를 소비에만 사용하는 경향이 있는 사람은 패션지향적이거나 순수한 충동에 의한 구매행동을 하는 것으로 나타났다. 본 연구는 한국과 미국의 국가간 비교연구로 대학생들의 충동구매행동과 신용카드사용에서 국가간 유사성과 차이가 있음을 밝혀줌으로써 국내외 마케터들에게 유용한 정보를 제공해 준다.

의류제품 충동구매행동에 대한 소비자성향과 긍정적 감정 영향 (Effects of Consumer Tendencies and Positive Emotion on Impulse Buying Behavior for Apparel)

  • 박은주;김은영
    • 한국의류학회지
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    • 제32권6호
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    • pp.980-990
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    • 2008
  • 본 연구는 쇼핑과정에서 소비자의 쾌락적 소비성향과 충동적 구매성향 그리고 소비자가 느끼는 긍정적인 감정이 의류제품의 충동구매행동에 미치는 영향에 대하여 살펴보고자 하였다. 미국 남서부지역 대학에 재학 중인 290명의 대학생들에게 선행연구결과로부터 개발한 질문지를 배포하여 자료를 수집하였다. 소비자의 쾌락적 소비성향과 충동적 구매성향, 소비자가 쇼핑과정에서 느끼는 긍정적인 감정, 의류제품 충동구매행동간의 관계를 살펴보기 위하여 상관관계 매트릭스를 이용한 구조방정식 모델을 제안하여 검증하였다. 분석결과, 의류제품의 충동구매행동은 계획적 충동구매, 상기된 충동구매, 패션지향적 충동구매로 유형화되었으며 소비자의 쾌락적 소비성향과 충동적 구매성향은 소비자가 쇼핑과정 중에 느끼는 감정에 영향을 미쳤고 소비자 성향들에 영향을 받은 긍정적인 쇼핑감정은 의류제품의 여러 유형의 충동구매행동에 직접적인 영향을 미쳤다. 즉, 소비자들의 쾌락적 소비성향과 충동적 구매성향은 의류제품 쇼핑과정에서 소비자들이 경험하는 긍정적 감정을 통해 충동구매행동을 유발한다는 것을 확인할 수 있었다. 본 연구에서는 이러한 연구결과를 바탕으로 의류제품에 관련된 리테일러들에게 제시해 줄 수 있는 마케팅적인 제언들을 논의하였다.

패션관여, 쾌락적 소비가 충동구매에 미치는 영향 -한국과 미국 소비자의 비교- (Effects of Fashion Involvement and Hedonic Consumption on Impulse Buying -Comparison of Korean and American Young Consumers-)

  • 박은주
    • 한국의류학회지
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    • 제30권9_10호
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    • pp.1413-1422
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    • 2006
  • Technologies such as television shopping channels and the internet expand consumers' impulse purchasing opportunities. The interest in national differences of consumer behavior was growing and highlighted the importance of understanding the national context of consumer behavior in an increasing globalized marketplace. The purposes of this study were to examine the effects of fashion involvement and hedonic consumption on impulse buying for Korean and American young consumers, and to compare the differences between two groups. A questionnaire was developed from literatures reviewed. Data were obtained from students attending universities in Korea(N=413) and the U.S.(N=290). Using structural equation modeling, the results indicated that the proposed model of this study was appropriate to explain the effects of fashion involvement and hedonic consumption on impulse buying for Korean and American young consumers. The model showed that fashion involvement and hedonic consumption played important roles in triggering impulse buying for two groups. In addition, American consumers were more likely to influence fashion involvement and hedonic consumption on impulse buying than Korean consumers. The results provided some insights into globalized retail marketing theory supporting the national aspects of impulse buying. Future research and managerial implications are addressed.

쇼핑가치, 긍정적 감정 및 구매압박감이 의류제품의 e-충동구매에 미치는 영향 (Effects of Shopping Value, Positive Emotion and Urge to Buy Impulsively on E-impulse Buying for Apparel Products)

  • 강은미;유정;박은주
    • 한국의류학회지
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    • 제38권1호
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    • pp.87-96
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    • 2014
  • E-shopping is traditional method to purchase products in a modern society. Fashion products are one of the most popular product categories sold and impulsively bought online. This study examined the causal relationship of shopping value, positive emotion, urge to buy impulsively, and e-impulse buying in the context of shopping for apparel products. A self-administered questionnaire developed from the literature was administered in class to 501 female college students in Busan. AMOS 21.0 estimated the structural equation model of e-impulse buying using a correlation matrix with a maximum likelihood. The analysis of the data supported most of the predictions. The results suggested that consumer shopping values (hedonic shopping value and utilitarian shopping value) had a positive effect on positive emotion; in addition, positive emotion urge to buy impulsively directly affected the e-impulse buying of apparel products. In the structural model, e-impulse buying of consumers can be predicted by the attitudinal component (e.g., shopping values), emotional factors (e.g., enthusiastic or proud), and the urge to buy impulsively felt by young consumers. There are implications that both positive emotion and impulsive buying are important predictors for the e-impulse buying of apparel products by consumers. Moreover, the urge to buy impulsively was an important mediator to determine the e-impulse buying of apparel products. This study provides insight to retailers and researchers to understand the structural relationship of consumer characteristics and the e-impulse buying of apparel products.

물질주의, 의류쇼핑성향, 의류충동구매간의 관계 (The study of the relationship among materialism, clothing shopping orientation and clothing impulse buying)

  • 정미실
    • 한국생활과학회지
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    • 제24권6호
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    • pp.829-846
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    • 2015
  • The purpose of this study was to examine the influence of materialism and clothing shopping orientation on clothing impulse buying. The subjects were 309 female college students in Gyeongsang provinces. The obtained data were analyzed by reliability analysis, frequency, factor analysis, correlation analysis and regression analysis. The major results of this study were as follows: First, two factors of materialism were identified: happiness pursuit materialism and possession pursuit materialism. Second, two factors of clothing shopping orientation were identified: conspicuous shopping orientation and hedonic shopping orientation. Third, a significant positive correlation was found among two factors of materialism, two factors of clothing shopping orientation, and clothing impulse buying. Fourth, possession pursuit materialism influences clothing impulse buying through conspicuous shopping orientation. Fifth, happiness pursuit materialism influences clothing impulse buying through hedonic shopping orientation.

의류구매위험지각, 통제, 충동구매 간의 관계 연구 - 인터넷쇼핑몰 소비자를 중심으로 - (The study of the relationship among perceived risk of apparel purchase, control, and impulse buying - Focusing on internet shopping mall consumers -)

  • 정미실
    • 한국생활과학회지
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    • 제23권5호
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    • pp.873-890
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    • 2014
  • The purpose of this study was to examine the relationship among consumer's perceived risk of apparel purchase in internet shopping mall, control, and impulse buying. The subjects were 319 female college students in Gyeongsang provinces. The obtained data were analyzed by reliability analysis, analysis of frequency, factor analysis, cluster analysis, one-way ANOVA, Duncan's multiple range test, correlation analysis, and t-test. The major results of this study were as follows: First, three factors of consumer's perceived risk of apparel purchase in internet shopping mall were identified: size risk, trust risk, and social/psychological risk. Second, the subjects were categorized into three different types of groups according to perceived risk: high perceived risk type, middle perceived risk type, and low perceived risk type. Third, three control(self-control, goal-control, and desire for control) and three impulse buying(impulsive buying for showing off, impulsive buying for excitement, and impulsive buying due to memory) were identified. Fourth, there was significant difference between strong control group and weak control group on three factors of impulse buying. Fifth, a significant positive correlation was found size risk and three factors of control and a significant negative correlation was found self-control and three factors of impulse buying.

소비자의 내적 특성이 의복충동구매행동에 미치는 영향 -감각추구성향, 의복탐색행동, 점포유형을 중심으로- (The Effects of Consumers Psychological Characteristics on the Impulse Buying Behaviors of Apparels)

  • 강은미;박은주
    • 한국의류학회지
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    • 제25권3호
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    • pp.586-597
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    • 2001
  • EThe purpose of this study was to investigate the relationships of consumers psychological characteristics, store types and impulse buying behaviors of apparels. We collected data from 469 consumers of women college student living in Pusan and analysed by factor analysis, frequency analysis, correlation analysis, t-test and $\chi$$^2$-test. The results were as follows: First, The sensation seeking tendency consisted of the Change seeking, Risk seeking, Artistic seeking, Curiosity seeking and Unusual seeking. The exploratory behavior of apparels were divided into six factors; Particularity exploration, Innovation exploration, Store exploration, Brand royalty exploration, interpersonal exploration and brand-seeking exploration. Second, In comparison with the unimpulse-buying group, the impulse-buying group intended more then Change seeking, when apparel explored, Particularity exploration, Innovation exploration and Brand exploration. Impulse-buying group preferred the department store, unimpulse-buying group did the specialty store.

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패션제품 충동구매행동에 대한 브라우징의 중재효과 (Mediating Effects of Browsing on Impulse Buying Behavior for Fashion Products)

  • 박은주
    • 한국의류학회지
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    • 제29권9_10호
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    • pp.1340-1348
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    • 2005
  • Consumers are prone to engage in browsing because they are, for a variety of reasons, open to spending opportunities that grab their attentions. In-store browsing is the in-store examination of a retailer's merchandise for recreational or/and informational purposes without an immediate intent to buy. Browsers made more unplanned purchases than non-browsers in a regional mall setting. As a form of on-going search, in-store browsing is a central component in the impulse buying process. The purposes of this study were 1) to examine the causal relationships among fashion involvement, hedonic consumption, browsing and impulse buying behavior, and 2) to investigate the mediating effects of browsing on impulse buying behavior for fashion products. A questionnaire was developed from a literature review and measured on a 7-point rating scale. Data were obtained from 413 students attending universities in Busan. The self-administered questionnaire was given during a scheduled class. Using structural equation modeling, the results indicate that the proposed model of this study is appropriate to explain the mediating effects of browsing on impulse buying behavior for fashion products. The model shows that fashion involvement and hedonic consumption are important as antecedents of browsing in fashion stores, and consumers browsing longer in fashion stores would tend to increase the likelihood of experiencing impulse buying behavior. That is, browsing in store plays an important mediating role in triggering impulse buying behavior for fashion products. The results from this study provide some insights into retail marketing theory supporting the trait and behavioral aspects of impulse buying. Future research and managerial implications are addressed.

인터넷 쇼핑에서 의류제품 가격태도에 따른 충동구매 특성 -성별, 연령별 비교를 중심으로- (Characteristics of Impulse Buying According to Price Attitude towards Internet Apparel Purchases -Focusing on the Differences by Gender and Age-)

  • 지혜경
    • 한국의류학회지
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    • 제37권6호
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    • pp.737-749
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    • 2013
  • As more famous and luxurious fashion brands enter the online market, the changes in the online market include those in the composition of merchandise, price image, and consumer behavior. Focusing on these changes, this study examines the relation of consumer price attitude and impulse buying behavior towards internet apparel purchases. Data were obtained from 377 males and females in their 20s-40s who purchased apparel from an internet mall. Convenience sampling through the internet was performed. Collected data were analyzed by descriptive statistics, factor analysis, t-test, ANOVA, Duncan test, and regression analysis using SPSS for Windows 12.0. The results of this study are as follows. First, four dimensions of consumer price attitudes towards internet apparel purchases were found that included price-quality/prestige, sale, value for money, and low price orientation. Second, the influence of consumer price attitude on impulse buying is significant. As the price attitude of price-quality/prestige orientation and sale orientation increases, impulse buying orientation is stronger. Third, there are partially significant differences on the sub-dimensions of consumer price attitude and the influence of price attitude on impulse buying by gender and age. This study will be of help to internet companies by providing information in regards to a price attitude-based marketing strategy and an adequate response to customer impulse buying.