• Title/Summary/Keyword: improving quality

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A Pilot Study of Improving the Atmospheric Environment of Classroom for Students' Learning Activities

  • Kim, Tae-Han;Lee, Hanju;Choi, Boo-Hun;Hyun, Hye Sun
    • Journal of People, Plants, and Environment
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    • v.24 no.2
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    • pp.179-194
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    • 2021
  • Background and objective: Plant-based biofilter system has become a promising candidate for improving indoor air quality due to its eco-friendly and sustainable nature. However, it remains controversial whether indoor air purification using a biofilter is effective. Methods: This study used the one-group pre- and post-test design to analyze the effects of the operation of the plant-based biofilter system on indoor air quality, students' perception of indoor air quality, health effects, and subjective and objective attentiveness. Results: Results of this study show that the application of the plant-based biofilter system changed the air environment in the classroom. The operation of the plant-based biofilter system significantly decreased PM2.5 and PM10 and slightly increased temperature and humidity. Satisfaction with air quality and subjective attentiveness were significantly improved but objective attentiveness and health effects were not improved. Conclusion: Further studies need to be conducted for improving indoor air quality of schools and evaluating the health effects and attention of occupants to present the objective performance of the plant-based biofilter system.

Performance Analysis for Supply Chain Quality Management (공급망 품질경영(SCQM) 활동성과 분석)

  • Kim, Tai-Kyoo;Hyun, One-Soon
    • Journal of Korean Society for Quality Management
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    • v.37 no.1
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    • pp.69-79
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    • 2009
  • Supply Chain Management is the process of planning, implementing and controlling the operations of the supply chain to satisfy customer requirements as efficiently as possible. It spans all movements and storage of raw materials, work-in-process inventory, and finished goods from point-of-origin to point-of-consumption. Korean Standards Association claims the Supply Chain Quality Management(SCQM) as a win-win model of organizations among the supply chains for the best product/service quality to final customers. The SCQM is focused on quality of product/service and will do much for improving manufacturing performance between customer and suppliers. Consulting-teams make every effort to design suitable solution for constructing solutions and improving the performance. This study is to analyze the performance of SCQM consulting, from July of 2007 to June of 2008, and would provide some guidelines to design the optimal consulting models and develop guidebooks.

The Effect of Operational Control Center's Service Quality on Airline Staff's Job Engagement (종합통제센터의 서비스품질이 항공사 직원의 직무몰입에 미치는 영향)

  • Kim, Hyo Joong
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.28 no.1
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    • pp.14-21
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    • 2020
  • Here I investigate what effects Operational Control Center(OCC)'s service quality may have on airline staff's job engagement. My analysis reveals that airline OCC's service quality has a meaningful effect on airline staff's service satisfaction, and that service satisfaction mediates a meaningful effect on staff's job engagement. It was suggested that improving OCC's service quality leads to higher staff's job engagement. Accordingly, I suggest methods of improving OCC's service quality. I find that the importance of contributing factors on OCC's service quality are as follows, in order of most to least important: professionalism, assurance, empathy, reliability, organizational culture, and responsiveness. The results of this study are relevant not only for airlines but also for government agencies such as the National Emergency Management Agency, the Korea Forest Service, the National Police Agency and the Korea Coast Guard that operate aircraft and must ensure aviation safety.

An Improvement Method of Sound Quality of the High-speed Coastal Passenger Ship

  • Kim, Yoon-Seok;Kim, Sa-Soo
    • International Journal of Ocean Engineering and Technology Speciallssue:Selected Papers
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    • v.3 no.1
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    • pp.56-62
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    • 2000
  • The trends of recent passenger ships are becoming speedy and luxury style to enhance comfortableness in cabin. In order to meet these trend, ship designer has to improve the sound quality as well as to reduce the sound pressure level in cabins. In this paper, the trend of noise and sound quality of real high-speed coastal passenger ships are measured and analyzed, while running on their regular courses. The sound quality parameters such as loudness, roughness, fluctuation strength, and sharpness are evaluated by Zwicker loudness calculation. In addition, we try to find sensitive critical frequency band for the improving sound quality by using signal editing. Finally, the expected effective design methods are proposed to designer for the improving sound quality of passenger ships.

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Strategies to improve screening colonoscopy quality for the prevention of colorectal cancer

  • Joo Hye Song;Eun Ran Kim
    • The Korean journal of internal medicine
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    • v.39 no.4
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    • pp.547-554
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    • 2024
  • The incidence and mortality of colorectal cancer (CRC) have decreased through regular screening colonoscopy, surveillance, and endoscopic treatment. However, CRC can still be diagnosed after negative colonoscopy. Such CRC is called interval CRC and accounts for 1.8-9.0% of all CRC cases. Most cases of interval CRC originate from missed lesions and incompletely resected lesions. Interval CRC can be minimized by improving the quality of colonoscopy. This has led to a growing interest in and demand for high-quality colonoscopy. It is important to reduce the risk of CRC and its associated mortality by improving the quality of colonoscopy. In this review article, we provide an overview of colonoscopy quality indicators, including bowel preparation adequacy, the cecal intubation rate, the adenoma detection rate, the colonoscopy withdrawal time, appropriate polypectomy, and complication of the procedure. Because colonoscopy is a highly endoscopist-dependent procedure, colonoscopists should be well-acquainted with quality indicators and strive to apply them in daily clinical practice for the prevention of CRC.

Design of Services for Improving the Quality of Care of Hospitalized Children with Acute Diseases (급성 질환으로 입원한 아동의 간호의 질 향상을 위한 서비스 디자인)

  • Koo, Hyun Young;Yi, Kyungmin;Gu, Young Eun
    • Child Health Nursing Research
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    • v.25 no.4
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    • pp.528-540
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    • 2019
  • Purpose: This study was conducted to design services for improving the quality of care of hospitalized children with acute diseases. Methods: The service design process had four phases: discovery, definition, development, and delivery. The participants were 23 mothers of hospitalized children with an acute disease, and seven nurses and three doctors working at a pediatric hospital. Data were collected through self-report questionnaires, in-depth interviews, and observations. The data were analyzed using content analysis and descriptive statistics. Results: The participants reported needs for explanations about the treatment, skillful nursing, and environmental improvements. The concept of the services was familiarity and enjoyment, aimed at solving the problems of unfamiliarity and boredom. A six-guideline was presented for improving the quality of care of hospitalized children with acute diseases: improvement of awareness, development of educational materials, improvement of skills, environmental improvements, play activities, and evaluations of user satisfaction. Conclusion: These findings indicate that nursing services should deliver familiarity and enjoyment to hospitalized children and their families. The findings of this study emphasize that the service design methodology can be used to improve the quality of care of hospitalized children with acute diseases.

Measuring Service Quality Perception of University Faculty Members & Staffs Towards Faculty Foodservice Based on Lifestyle Segmentation (대학 교직원의 라이프스타일에 따른 세분시장별 대학 교직원 급식소 서비스 품질 인식 분석)

  • 박문경;양일선;김동훈;신서영;이해영
    • Korean Journal of Community Nutrition
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    • v.8 no.4
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    • pp.556-565
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    • 2003
  • Market segmentation helps providers to find better marketing opportunities and allows foodservice managers to develop the right product for each target market. Therefore, this study, taking university faculty and staff as subject, is intended to diagnose the relative value of service quality attribute, on the basis service quality scenario of faculty foodservice; to suggest price for improving customer loyalty in market segments. A questionnaire was developed ar d mailed to 600 Yonsei university faculty and staffs. A total of 385 questionnaires were usable; resulting in a 58.7% of faculty and a 69.7% of staff response rate, respectively. Statistical data analysis was completed using the SAS/Win 6.12 for descriptive Analysis, ANOVA, principal factor analysis, cluster analysis, reliability test and discriminant analysis. The results of the study are as below. Eighteen questions were selected for measuring respondents' lifestyle by AIO method and the seven lifestyle factors derived from factor analysis and aggregated distinct 4 clusters. Service quality attributes of the scenario were determined with 'food quality', 'menu variety', 'atmosphere', 'fast service', and 'clean and sanitation'. 'Food quality', 'menu variety', 'atmosphere', 'fast service', and 'clean and sanitation', in decreasing order, were identified as improving customer loyalty. However, most faculty and staffs were satisfied with the present meal price. The result of this study indicates that the relative value of service quality was differed significantly among the various market segments. 'Food quality', 'menu variety', and 'atmosphere' were determined as major service quality attributes. Thus, customer loyalty could be increased by improving food taste and quality, atmosphere, and service delivery. (Korean J Community Nutrition 8(4) : 556 ∼565, 2003)

Improving the Quality of Customer Service of Electrical Power Supply using an Integrated Outage Management System

  • Sastry, M.K.S.
    • International Journal of Quality Innovation
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    • v.7 no.3
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    • pp.70-81
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    • 2006
  • An Integrated Outage Management System (IOMS) is a utility owned, centralized information system. Using the Supervisory Control And Data Acquisition (SCADA) methodology, the IOMS integrates different databases and components of outage management systems to improve the quality of service of electrical power to customers. This paper describes the development of an IOMS and its related utility functionality. The design considerations, salient features, component integration, functional aspects, and implementation issues of the IOMS are discussed. Evidence shows that the IOMS implementation would result in improving the overall quality of electric power supply and effective outage management significantly.