• 제목/요약/키워드: hotel chefs

검색결과 38건 처리시간 0.025초

호텔조리사의 성격특성과 LMX가 개인혁신행동에 미치는 영향 (Effects of the Personality Traits of Hotel Chefs and LMX on Innovative Behavior)

  • 이찬옥;조은혜;조용범
    • 한국조리학회지
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    • 제19권5호
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    • pp.59-75
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    • 2013
  • 본 연구의 목적은 호텔조리사의 성격특성, LMX질이 개인혁신행동에 미치는 영향관계를 확인하는 것이다. 이를 위해 부산지역 4개의 특급호텔에 근무하는 조리사를 대상으로 하였으며, 총 300부를 배포하여 수거한 후 이 중 267부를 분석에 활용하였다. 진행된 연구결과는 첫째, 호텔조리사의 개인성격은 5개요인; 외향성, 신경성, 개방성, 친화성, 성실성으로 확인되었다. 둘째, 호텔 조리사의 LMX는 4개요인; 친밀감, 충성심, 공헌심, 존경심으로 확인되었다. 셋째, 호텔조리사의 LMX에 부분적으로 유의한 영향을 미치는 구성원의 성격특성요인은 개방성, 친화성, 성실성의 3가지 성격요인으로 확인되었다. 그리고 신경성은 LMX에 부(-)의 영향을 미치는 것으로 확인되었다. 넷째, 호텔조리사의 개인혁신행동에 유의한 영향을 미치는 구성원의 LMX요인은 친밀감, 충성심, 존경감으로 확인되었다.

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호텔조리사의 조직문화유형과 혁신행동 관계에 라포의 매개효과 (The Mediating Effect of Rapport on the Relationship between Organizational Culture Type and Innovative Behavior of Hotel Chefs)

  • 박정섭;전장철;권기완
    • 한국조리학회지
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    • 제24권3호
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    • pp.156-166
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    • 2018
  • The purpose of this study was to examine the mediating effects of rapport on the relationship between type of organizational culture and innovative behavior of hotel chefs. In order to accomplish the research purpose, data were collected from 202 chefs working at five-star hotels located in Gwangju and Jeonnam areas, and SPSS 22.0 Program was used to conduct frequency analysis, reliability analysis, exploratory factor analysis, regression analysis and mediation effect analysis. The results of the study were as follows. Firstly, it was found that innovative behaviors of hotel chefs are significantly affected by three types of organizational culture: rational culture, consensual culture, and developmental culture. Secondly, it was found that rational and consensual culture have significant effect on rapport. Thirdly, it was found that better-formed rapport in hotel chefs significantly remarkably influences their innovative behavior. Fourthly, the study results revealed that rapport has a mediating effect on the relationship between type of organizational culture and innovative behavior of hotel chefs. Thus, in order to induce voluntary innovative behaviors from building rapport in the hotel organization, it is necessary to develop and implement effective strategies which will form a work environment where chefs can freely engage in mutual exchanges and build trust with one another.

효과적인 팀워크를 위한 프랜차이즈 호텔 조리장의 피그말리온 리더십 (The Chain Hotel Chef's Pygmalion Leadership for Effective Teamwork of Cooks)

  • 구동우;이새미;장해진
    • 한국프랜차이즈경영연구
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    • 제7권1호
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    • pp.13-20
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    • 2016
  • Purpose - In the past, the chain hotel chefs only serve food to their customers. However recently, the hotel chefs play a pivotal role in hotel including considering various customer preferences, safety and nutrition of food, and increasing profits through effective human resource management and inventory control. With the change of the chain hotel chef's' roles, pygmalion leadership, one of new leadership styles, focuses on the effect that leader's positive expectation let subordinates have motivation and more engage in work. This study investigates the effect of chain hotel chef's pygmalion leadership on leader trust and organizational trust. Research design, data, and methodology - This study was to investigate the structural relationships among chain hotel restaurant chefs' pygmalion leadership, hotel restaurant cooks' leader trust, organizational trust, and teamwork, and how leader trust and organizational trust play mediating roles in the relationship between pygmalion leadership and teamwork. In this model, pygmalion leadership includes 4 dimensions: Climate, Feedback, Input, and Output. Data were collected using self-administered questionnaire survey on cooks of Deluxe hotel restaurants located in Seoul and Gyonggi-Do. The samples for data analyses were 243 excepting unusable responses. Result - The findings can be summarized as follows: First, climate and feedback had a positive effect on leader trust, respectively. Second, feedback and output had a statistically positive effect on organizational trust, respectively. Third, leader trust had positive effects on organizational trust and teamwork. Fourth, organizational trust had a significant effect on teamwork. Conclusions - As a chain hotel chef treats his/her staffs sincerely, they will be more engaged in work by establishing trust in their leader. Ultimately, it leads to higher sales profit and customer satisfaction. In addition, a hotel can encourage chefs and other staffs to treat each other as if the student-instructor relations, not just commanding staffs. Then, cooks build up their trust to their leader and organization for its sustained growth and development, and the internal bond in organization including teamwork is strengthened. Therefore, to strengthen teamwork and organizational trust, there should be active communication, knowledge sharing, goal sharing, and cooperation between chefs and cooks.

호텔 조리사의 성격유형에 따른 환경부합, 직무만족 및 직무성과와의 관계 (A Study on the Relationships among Environmental Fit, Job Satisfaction and Job Performance by Hotel Chefs' Personality Types)

  • 이성희;류경민
    • 한국조리학회지
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    • 제18권5호
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    • pp.80-94
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    • 2012
  • 본 연구는 호텔 조리사의 성격유형에 따른 환경부합과 직무만족, 직무성과와의 관계 연구를 하고자 하였다. 이를 위하여 서울지역 8개의 특급호텔에 근무하는 조리사를 대상으로 하였으며, 총 300부를 배포하여 수거한 후 이중 287부를 분석에 활용하였다. 연구가설을 검증하기 위한 실증분석은 설문조사를 통해 회수된 유효표본을 가지고 SPSS 17.0을 통해 분석을 실시하였다. 표본의 일반적 특성을 위해 빈도분석을 실시하였고, 성격유형, 환경부합, 직무만족, 직무성과에 대하여 요인분석과 신뢰성분석을 실시하였으며, 호텔조리사의 성격유형에 따라 환경부합에 유의한 차이가 있는지를 살펴보기 위해 군집분석 및 MANOVA 분석을 실시하였다. 또한 호텔조리사의 환경부합이 직무만족에 영향을 미치는지와 직무만족이 직무성과에 영향을 미치는지를 알아보고자 다중회귀분석을 실시하였으며, 성격유형에 따라 호텔조리사의 환경부합이 직무만족에 미치는 영향을 살펴보기 위해 조절회귀분석을 수행하였다. 연구결과 호텔조리사의 성격유형에 따라 환경부합에 차이가 있는 것으로 나타났고, 개인적인 성격유형에 따라 직무만족에 유의한 영향을 미치는 것으로 나타났다. 또한 호텔조리사의 환경부합 요인은 전반적으로 호텔조리사의 직무만족에 영향을 미치는 것으로 나타나고 있으며, 직무만족은 직무성과에 영향을 미치는 것으로 나타났다.

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호텔조리사의 직무 속성이 레스토랑 식자재 관리 수행도에 미치는 영향에 관한 연구 (A Study on the Effects of Hotel Restaurant Chefs' Job Attributes on Food Material Management)

  • 서민석
    • 한국조리학회지
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    • 제14권3호
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    • pp.1-15
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    • 2008
  • The purpose of this study was to examine the structural relationship where the job satisfaction of chefs who directly handle the food materials in the hotel restaurants influences their purchase and management of the food materials. For this, 350 chefs of 11 five-star hotels were surveyed with a questionnaire about the process and consciousness in managing food materials. 293 copies of the questionnaire were used in the empirical study by excluding unanswered and insincere ones. Before verifying the hypothesis, the reliability and propriety of the concepts suggested by the study model were analyzed through structural equation model using AMOS 5.0 to analyze concepts and verify the hypothesis. As the result of, the job satisfaction of five-star hotel restaurant chefs appeared to have positive influence on the chefs' purchase attitude, food material satisfaction, food material management performance. Also, the supplier satisfaction increased when the cooking and purchase departments communicate well with each other. Therefore, for the efficient purchase of food materials, the purchase and cooking departments shall survey the market periodically, increase communication between departments to obtain food material satisfaction, organization satisfaction and job satisfaction.

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국내외 조리시간의 갈등요인에 관한 연구 (A Study on Complication factors between foreign and domestic chefs)

  • 최수근;조우제
    • 한국조리학회지
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    • 제6권3호
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    • pp.99-118
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    • 2000
  • This study attempts to identify the level of conflicts occurring between foreign and domestic chefs, and to suggest the way of controlling those conflicts in order to well manage human resources, foreign chefs. Based on the empirical research, the research findings shows that in terms of targeting and achieving objectives different level of conflicts are experienced when age, hotel type, position varies. For example. purchasing excessive foreign foods may cause undesirable stock which will lead to considerable loss. In order to overcome this problem the advantages of the chain-operated and the independent hotel's food purchasing system must be incorporated. Secondly, another conflicts arise when the architecture and system of a kitchen is different from what foreign chefs are familiar with. Kitchen architecture and system should be well-designed in terms of delivery channel, sanitation, safety, food control, banquet etc.. In developing menu, chefs often have different criteria in the scale of sweet and salt of a particular dish. Foreign chefs often blame his subordinates for not meeting his requirements without proper training or education. Finally, because of the different culture, communication as well as the lack of mutual understanding problem occur. Even though today is called global town. some chefs do not seem to open their minds to learn other developing countries' culture. In diversity management aspect, chefs need to put much effort to be aware of other countries' culture, history, political and economic situation. In prior to employing foreign chefs, the job enrollment and description must be prepared so as to minimize the conflicts, which otherwise will create poor job performance.

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브랜드쉐프를 통한 한국음식의 세계화 방안 -일본의 성공사례를 중심으로- (The Globalization of Korean Cuisine through the Brand chefs -Focused on the Examples of Success in Japan-)

  • 김태희;이은정;최정윤
    • 한국식생활문화학회지
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    • 제22권6호
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    • pp.682-689
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    • 2007
  • The purpose of this study is to recognize the Brand chef(Star chef) in Korean society to globalize the Korean cuisine. There have been so many famous chefs in Europe, USA and Japan such as Auguste Escoffier, Paul Bocus, Pierre Gagnaire, Ferran Adria, Thomas Keller, David Bouley, Alain Ducasee and Nobu Matsuhisa. They have developed their own cuisine and food culture and delivered their food culture to the other countries. We must educate the Korean brand chefs to inform our Korean food and Korean culture to the foreign country. The school, the government and the industry must recognize the power of the Korean brand chefs.

호텔 레스토랑 원가 관리 효율화 방안을 위한 조리사의 식자재 관리 수행도 실증 분석 연구 (Empirical Analysis on the Chef's Performance of Food Materials Management for Cost Management Efficiency in Hotel Restaurants)

  • 서민석
    • 동아시아식생활학회지
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    • 제18권1호
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    • pp.149-157
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    • 2008
  • This study examined the cost consciousness, food materials satisfaction, job satisfaction, and degree of food materials management of chefs, as a means to increase food materials management efficiency in hotel restaurants and to make suggestions, for efficiently reducing food material costs, Chefs from eleven 5-star hotels and one exceptional-grade restaurant in Seoul were asked to fill out a questionnaire for sampling. A total of 350 questionnaires were distributed and 334 were returned (95.4% return rate). The characteristics of the respondents were examined by population statistics analysis, and the chefs' cost consciousness, food materials satisfaction, and job satisfaction were examined by descriptive statistics after reliability and propriety analyses. The degree of cost consciousness in the respondents was very high and this degree of consciousness proved to have a partially significant impact on the degree of food materials management. That is when the chefs were more conscious about cost, the degree of food materials management was high. This implies that food materials satisfaction can be enhanced by enhancing the degree of food materials management. Job satisfaction also had a partially significant, influence on the degree of food materials management. Therefore, it is necessary to maintain consistency in the quality and inspection of food materials, provide related information, enhance the satisfaction level for standards of food materials and improve policies for welfare and career after retirement in order to enhance the job satisfaction of chefs and subsequently reduce costs in relation to the level of food materials management.

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식재료 아웃소싱이 경제적 주방에 미치는 영향에 관한 연구 - 특1급호텔 양식조리를 중심으로 - (Study on economic effects of outsourcing of food materials on the hotel kitchen - Focus on cooking Western food in the first class hotel -)

  • 성태종
    • 한국관광식음료학회지:관광식음료경영연구
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    • 제13권2호
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    • pp.45-69
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    • 2002
  • This study is designed to examine feasibility and limitation of outsourcing in cooking Western food in a hotel, to interpret importance of outsourcing(eg. outside order, outside procurement, outside supply) in a broad sense in order to reinforce the core capacity in the cooking department, and to know whether the cooking human power is efficiently used and how much the chefs recognize outsourcing of food materials. As many companies conduct restructuring to cut down its size, the reduction of human power led the Western food cooking in the hotel to lower core capacities, lower quality, and lower efficiency. In addition, the sagging morale of chefs undermined creativity. To change from the traditional kitchen to an economic kitchen needs to look into importance of outsourcing, cognitive attitude of chefs, relation with outside suppliers. Here suggests performance of positive changes in the structure The study examined feasibility and limitation of outsourcing in the hotel kitchen as well as chefs' cognitive attitude toward outsourcing of food materials to reinforce core capabilities of the hotel kitchen. 1. Companies of outsourcing are selected according to variability of price conditions, flexibility of contract conditions, popularity of the outsourcing company, and reputation of the outsourcing company. 2. The importance of outsourcing in the Western food cooking is divided into 4 factors such as standard of selecting outsourcing companies, policies of cooking manu, quality of cooking, and quantity of cooking. 3. The most feasible section in outsourcing of food materials is a process of kneading flour for bread, which shows that many Western-food chefs expect to put higher possibility of outsourcing on the kneading. In other words, when it comes to confectionery and bakery, there are many outside expert processing companies supplying high quality products. In the order of outsourcing feasibility, sauce is followed by processed vegetable, garnish of main dish, and soup. The least feasible section in outsourcing of food materials is appetize. Appetize includes a concept of a improvised dish and needs speed. Due to its color, freshness, and sensibility of taste, the appetize plays a key role in the Western food cooking. 4. When outsourcing is taken in place, the highest risk is to lower the inner cooking skills. Therefore chefs in charge of the Western food sequently recognize both internal problems including storage of cooking skills, unstability of layoffs, and loss of cooperation between departments, and external problems including inferior goods, difficulty of differentiating manu, delay of delivery, and expiration date. It shows that most of the Western food chefs consider risks of the internal problems at first. 5. A effective outsourcing needs appropriate selection of outsourcing companies, maintenance of credibility, active communication, check and management of hygiene. However regardless of their position or career, chefs in charge of the Western food have the same cognitive attitude toward selecting successful outsourcing companies after the outsourcing system is enforced. The core of cooking, or a final stage in the full process of so-called artistic cooking, should be treated with insourcing. Reduction of several cooking processes resulted in shortened cooking time, increased efficiency, faster cooking, cutting the waiting-lines, and finally more room for customers. The outsourcing system can reduce or eliminate the following processes in cooking: buying various food materials, checking, storing, preparing, and processing. Especially in the Western food cooking department of a hotel, the outsourcing system should be enforced to make an economic kitchen and to efficiently manage it. Wow it's time to change from the traditional kitchen to an economic kitchen in the hotel cooking department. For that, the cooking department should become a small but strong organization by outsourcing except its core work.

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Analysis of Causal Relationship between Chinese Restaurant Chefs' Work Environment and Burnout : Focused on Moderation Role of Enthusiasm

  • Lee, Sung-Woo;Shin, Choung-Seob;Jung, Hun-Jung
    • 동아시아경상학회지
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    • 제5권4호
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    • pp.1-19
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    • 2017
  • Purpose - The current study attempts to enhance competitiveness by improving Chinese restaurant chefs' work environment and analyzes its effect on work environment and burnout. Also, this study analyzes to see if there is moderation role of enthusiasm between work environment and burnout. Based on analyzation, the present study aims to suggest more effective measure of human resource management by reducing burnout and turnover through providing chefs with more stable and consistent work environment and through their enthusiasm. Research design, data, methodology - Surveys were distributed to chefs working in Chinese restaurant in Seoul and Kyunggi region. Total of 500 surveys were distributed between September 1, 2017 and September 20, 2017 (about 20 days), and 417 surveys were returned to be used in the analysis. Results - As a result of testing effect of chefs' work environment on burnout (1) welfare environment, personal environment, and institution environment had significant effect on loss of accomplishment. (2) welfare, personal, and institution environment had significant effect on deindividuation. (3) welfare environment and institution had significant effect on emotional deprivation while personal environment did not. Second, as a result of analysis on moderation role of obsessive enthusiasm between Chinese restaurant chefs' work environment and burnout (1) as a result of interaction between work environment and loss of accomplishment, personal environment had significant effect while welfare environment and institution environment did not. (2) As a result of interaction between work environment and deindividuation, welfare, personal, and institution environment did not have significant effect. (3) As a result of interaction between work environment and emotional deprivation, institution environment had significant effect while personal environment and welfare environment did not. Conclusions - There is manpower shortage due to poor work environment of Chinese restaurant. Studies that are not limited to work environment are needed to more efficiently utilize human resources.