• 제목/요약/키워드: good quality

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ISO 9001 품질경영시스템(QMS)이 종업원 만족에 미치는 영향에 관한 연구 (A Study on the Influence of ISO 9001 Quality Management System(QMS) on Employee's Satisfaction)

  • 이회식;최용정;김유라
    • 품질경영학회지
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    • 제35권4호
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    • pp.16-25
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    • 2007
  • The purpose of this study is to research and analyze the influence of ISO 9001 QMS(Quality Management System) certification on the employer's financial goal and the employee' satisfaction. In this study, we could find that ISO 9001 QMS certification influenced eight factors which contribute to employee's satisfaction, and the purpose and background of ISO 9001 QMS certification was analyzed to have a good influence on the employee's satisfaction. In the future, the implementation strategy of ISO 9001 QMS needs to be studied to make the employees satisfied more with their duties and to pursue the employer's financial goals at the same time.

리더십과 기업문화 유형, ISO 9001:2000 시스템, 품질문화 형성이 기업성과에 미치는 영향 (The Effect of the Organizational Leadership and Corporate Culture Types, ISO 9001:2000 System, the Quality Culture Formation on the Corporate Performance)

  • 김영수;윤재홍
    • 품질경영학회지
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    • 제32권2호
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    • pp.37-58
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    • 2004
  • This study examines the effects of ISO 9001:2000 Quality Management System(QMS). Before accrediting it, it is affected by the top management leadership and corporate culture. After finishing the accreditation, some companies form quality culture, but some companies do not. That affects the corporate performance. If quality culture forms, companies performance will be good. But if not, companies performance will be bad. The accreditation of ISO QMS is not the end goal for the companies but forming the quality culture will enhance the corporate performance.

전자상거래에서 신뢰의 구축 정도와 방법이 서비스 품질에 미치는 영향 (The Effect of Trust Building Degree and Method in E-Commerce on Service Quality)

  • 서창적;전희준;김영택
    • 품질경영학회지
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    • 제31권2호
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    • pp.51-68
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    • 2003
  • This research addresses familiarity and degree of using Internet site and trust building to affect service quality in e-commerce. We assume that the familiarity and frequency of using Internet site affect perceived service quality of customer. Also it assumes that customer's trust building intermediates their relationships. Several hypotheses are set to test these assumptions empirically. Consequently, the results show that familiarity of using Internet site affects customer's perceived service quality significantly except for tangible. Also it is found that degree of customer's trust building intermediates the relationship between familiarity of using Internet site and customer's perceived service quality significantly. For gaining good trust of customer in Internet site, we suggest that familiarity should fit into customer's needs.

국내 G3 팩시밀리 화상품질에 관한 통계 분석 (Statistical Analysis on the Measurement of the Image Quality of G3 facsimile)

  • 이성덕;권세혁
    • 품질경영학회지
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    • 제23권2호
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    • pp.1-9
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    • 1995
  • Two user groups, expert and non-expert, are sampled to measure the image quality of G3 facsimile. A ITU-TS tset chart No. 2 has been transmitted among some selected cities and evaluated by user groups. Their subjective evaluation to the image quality is quantified by Mean Opinion Score method. There is highly significant difference in the image quality between expert and non-expert. From modified logit model, it is concluded that there is no significance in two considered factors, the effects of the number of links and transmission time. The derived percent curves show that 80% of non-experts(90% of expert) is considering the image quality of G3 facsimile "fair, good, or excellent".

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More Efficient Method for Determination of Match Quality in Adaptive Least Square Matching Algorithms

  • Lee, Hae-Yeoun;Kim, Tae-Jung;Lee, Heung-Kyu
    • 대한원격탐사학회:학술대회논문집
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    • 대한원격탐사학회 1998년도 Proceedings of International Symposium on Remote Sensing
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    • pp.274-279
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    • 1998
  • For the accurate generation of DEMs, the determination of match quality in adaptive least square matching algorithm is significantly important. Traditionally, only the degree of convergence of a solution matrix in least squares estimation has been considered for the determination of match quality. It is, however, not enough to determine the true match quality. This paper reports two approaches of match quality determination based on adaptive least square correlation : the conventional if-then logic approaches with scene geometry and correlation as additional quality measures; and, the fuzzy logic approaches. Through these, accurate decision of match quality will minimize the number of blunder and maximize the number of exact match. The proposed methods have been tested on JERS and SPOT images and the results show good performance.

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농촌유역 하천의 수질예측을 위한 SWAT모형과 WASP모형의 연계운영 (Conjunctive Use of SWAT and WASP Models for the Water Quality Prediction in a Rural Watershed)

  • 권명준;권순국;홍성구
    • 한국농공학회지
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    • 제45권2호
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    • pp.116-125
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    • 2003
  • Predictions of stream water quality require both estimation of pollutant loading from different sources and simulation of water quality processes in the stream. Nonpoint source pollution models are often employed for estimating pollutant loading in rural watersheds. In this study, a conjunctive application of SWAT model and WASP model was made and evaluated for its applicability based on the simulation results. Runoff and nutrient loading obtained from the SWAT model were used for generating input data for WASP model. The results showed that the simulated runoff was in good agreement with the observed data and indicated reasonable applicability. Loading for the water quality parameters predicted by WASP model also showed a reasonable agreement with the observed data. It is expected that stream water quality could be predicted by the coupled application of the two models, SWAT and WASP, in rural watersheds.

신용협동조합의 영업다각화가 경영성과에 미치는 영향 (The Diversification and Financial Performance of Korean Credit Unions)

  • 현정환
    • 아태비즈니스연구
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    • 제9권3호
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    • pp.37-50
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    • 2018
  • This paper examines the relationship between diversification and financial performance of community credit unions in Korea from 2011 to 2017. To do so, I employ fixed-effects panel analyses using credit union level panel data collected from the National Credit Union Federation of Korea. This study finds evidence that business diversification is likely to lower the ratio of troubled loans, which means improving asset quality of credit unions. However, the relationship between diversification and asset quality is not linear but nonlinear, which means over-diversification would have negative effects on asset quality. Next, diversification tends to increase profitability. Specifically, although diversification results in a rise in expenditures, an increase in profits made by diversification outweighs the rise in expenditures, which contributes to profitability. Put together, diversification would be a good business strategy to improve both profitability and asset quality. Given a result that fast loan growth deteriorates asset quality, credit unions' managers might adopt the diversification strategy to enhance asset quality, and not to pursue their own objectives motivated by moral hazards.

Poultry Meat Quality in Relation to Muscle Growth and Muscle Fiber Characteristics

  • Ismail, Ishamri;Joo, Seon-Tea
    • 한국축산식품학회지
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    • 제37권6호
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    • pp.873-883
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    • 2017
  • Variations in the definition of poultry meat quality exist because the quality traits are not solely based on intrinsic and extrinsic factors but also consumers' preference. Appearance quality traits (AQT), eating quality traits (EQT), and reliance quality traits (RQT) are the major factors focused by the consumer before buying good quality of poultry meat. AQT and EQT of poultry meat are controlled by physical and biochemical characteristics of muscle fibers which can be categorized into a total number of fibers (TNF), cross-sectional area of fibers (CSAF), and fiber type composition (FTC). In poultry meat, it has been shown that muscle fiber properties play a key role in meat quality because numerous studies have reported the relationships between quality traits and fiber characteristics. Despite intensive research has been carried out to manipulate the muscle fiber to improve poultry meat quality, demand in a rapid growth of poultry muscle has correlated to the deterioration in the meat quality. The present paper reviews the definition of poultry meat quality, meat quality traits, and variations of meat quality. Also, this review presents recent knowledge underlying the relationship between poultry meat quality traits and muscle fiber characteristics.

수도권 소재 공사기관의 경영품질활동과 경영성과에 관한 연구 (A Study on the Activities of Management Quality and Management Performance of Public and Private Organizations in the Metropolitan area)

  • 정영배;박형근
    • 품질경영학회지
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    • 제38권4호
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    • pp.561-579
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    • 2010
  • This study is to devide seven subject organs in the metropolitan area by the Malcolm Baldrige's basis which is global standard of management quality to grip the each activities of management quality, to conduct a survey of the management quality of each organ or persons in charge of similar works. Generally, those surveyed show to recognize on the management quality and to apply to real work. Those surveyed show to be able to improve positively quality and service level in case of appling to work of management quality, and to be positive reaction on the contribution about management performance. This study indicates the predominant view which the researcher have to establish the its vision clearly and to promote in a lump success factors of management quality, and the chief executive have to take a firm faith for it. This study also suggest that recognizing positively about its vision and strategy about present condition of management quality activities is one of the implements which not only judge but also establish a good system of an organization. And there has a significant difference between Public and Private Organizations that those evaluate management quality conducts better management performance. However management quality activities shows to mostly agree to be influencing positively to management performance.

Understanding Internet Banking in China : Focused on Process Quality, Outcome Quality, Customer Satisfaction, Reuse and Word of Mouth

  • Kim, Kyoung-Hwan;Jin, Shi;Chang, Young-Il
    • Journal of Information Technology Applications and Management
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    • 제16권3호
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    • pp.45-58
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    • 2009
  • This paper is an empirical study especially to understand recent Chinese internet banking users' behavior and intentions through the process quality, outcome quality, customer satisfaction, reuse and word of mouth on internet banking service. The results of this study are as follows. First, percieved process quality of internet banking service affects the outcome quality, and both quality have a direct relation to customer satisfaction. It is found that Chinese internet users perceive a difference between process quality and outcome quality of internet banking service. And the reuse of the internet banking is decided by customer satisfaction as well as the word of mouth of the internet banking. For successful internet banking business in China, internet marketers should recognize that the service quality consists of the process quality and the outcome quality, and they should organize a new campaign that takes this information into consideration. And considering the process quality effect, they should pay attention to service process as well as the direct merit of services.. And if an internet banking service properly meets customer demands, internet users would constantly use internet services and would share good experiences with their neighbors. Therefore the result of our study will be of working-level help for financial company in China.

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