• 제목/요약/키워드: foodservice perception

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학교급식 영양사의 서비스 리더십이 조리종사원의 태도에 미치는 영향 (A Study on the Influence of Dietitians' Service Leadership on School Foodservice Employees' Attitudes)

  • 손대래;김현아
    • 대한영양사협회학술지
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    • 제15권3호
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    • pp.298-310
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    • 2009
  • The purposes of this study were to examine school foodservice employees' awareness on dietitians' service leadership and to analyze the effects of the service leadership on employee attitudes (leader reliability, value correspondence, and leader satisfaction). Questionnaires were distributed to 208 school foodservice employees from November 2007 to January 2008. The results were as follows. First, in terms of the employees' perception on the dietitians' service leadership, service belief gained the highest score, followed by insight, attitude, and ability: the average score was 3.8 point. Second, the leader reliability and leader satisfaction scores perceived by the employees were over 3.8 point on average but the awareness on the value correspondence was 3.43 point. Third, among the service leadership factors, service belief (p<0.001) and insight (p<0.001) had positive effects on leader reliability. Also, service belief (p<0.01), service ability (p<0.001), and insight (p<0.01) had positive effects on value correspondence. Finally, service belief (p<0.001), service ability (p<0.05), and insight (p<0.001) had positive effects on leader satisfaction. Fourth, a hypothesis test using path analysis revealed that dietitians' service leadership produced positive effects on school foodservice employees' attitudes (leader reliability, value correspondence, and leader satisfaction). In conclusion, the service leadership of dietitians directly contributed to leader satisfaction, value correspondence, and leader reliability in school foodservice employees.

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한국식 조미식육 제품 개발에 대한 사업체급식 영양사의 인식조사 -경남지역을 중심으로- (Dietitians' Perception on the Development of Korean Seasoned Processed Meats in Business Foodservice Operations - Kyungnam Province -)

  • 이영순;이동선;류은순
    • 한국식품조리과학회지
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    • 제22권3호통권93호
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    • pp.386-395
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    • 2006
  • The purpose of this study was to examine the perceptions and attitudes held by dietitians on seasoned processed meats. The questionnaires were distributed to x (Ed- give the sample size) dietitians at business foodservice operations in Kyungnam province. According to survey, 37.5% of the dietitians answered that it is 'very necessary' to develop seasoned processed meat products. Regarding desired product characteristics, the dietitians were asked about reduced additive use, good hygienic quality, nutritious and healthy quality, low salt content and adequate supply of nutritional information. Over half of the dietitians (59.2%) preferred Korean style seasoned processed meats. The cooking types of Korean seasoned processed meats chosen as new developments were steamed (21.3%), roasted (20.6%) and pilled (18.1%), while the expected frequencies of product usage were in the order of grilled (18.8%), roasted (15.6%), and fried (14.4%). The dietitians wanted no or only little increase in the price compared to current commercial products, units packed in 1 or 3kg sizes and a shelf life under refrigerated or frozen storage of 3-7 days. A minority of the dietitians (40.6%) responded positively to buy the seasoned processed meats if the products meet their needs.

해외 소비자의 식초기반 소스에 대한 인식 비교분석 - 미국과 중국을 중심으로 - (A Comparative Analysis of the Perception of Vinegar-Based Sauce for Foreign Consumers - with a Focus on the United States and China -)

  • 진양호;권혁성;배세정
    • 한국식생활문화학회지
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    • 제32권5호
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    • pp.412-420
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    • 2017
  • This study present base data for development of vinegar-based source and marketing strategies for penetration of the global market for local source companies by comparing and analyzing the awareness and choice factors of vinegar-based sauces by foreign consumers. Preference (p<0.05), matching food (p<0.001), number of purchases (p<0.001), place of purchase (p<0.001), information source (p<0.001), importance of selective attributes (p<0.05), and most frequently purchased vinegar-based sauces (p<0.01) differed significantly according to nationality. There were also significant differences by nationality in purchase intention (p<0.05), packaging (p<0.001), and purchase considerations (p<0.001) of naturally fermented vinegar-based sauce. Developing of vinegar-based sauces and menus should be combined so that it suitable for the food culture of each country.

조리종사자의 식자재구매시스템 인지와 비재무적 성과의 영향 관계 - 대구.경북 위탁급식업체를 중심으로 - (The Impact of Kitchen Employees' Perception of a Food Purchasing System on Non-Financial Performance in a Contract Food Service Company - Focused on Taegu.Gyeongbuk Area -)

  • 정욱영;오영섭
    • 한국조리학회지
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    • 제18권3호
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    • pp.46-57
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    • 2012
  • 본 연구는 대구 경북지역의 위탁급식업체 조리종사자를 대상으로 식자재구매시스템 인지가 종사원의 직무만족과 비재무적 성과에 미치는 영향을 분석하고자 하였다. 이를 위해 편의추출법을 이용하여 2008년 11월 15일부터 12월 14일(30일)까지 설문지 총 230부를 배포하여 197부(85%)의 설문지가 분석에 사용되었다. 자료처리는 SPSS 14.0 통계패키지를 이용하여 빈도분석, 신뢰도분석, 요인분석을 실시하였으며 가설검증은 다중회귀분석을 통하여 검증하였다. 연구결과를 요약하면 다음과 같다. 첫째, 가설1 식자재구매시스템 인지요인은 직무만족에 영향을 미치는 것으로 나타났으며, 하위가설1-2 식자재의 중요성 인식은 직무만족에 유의성이 나타났다. 둘째, 가설2 식자재구매시스템 인지요인은 비재무적 성과에 영향을 미치는 것으로 나타났으며, 하위가설2-2 식자재구매시스템 인지요인과 2-3식자재의 원활한 수급은 비재무적 성과에 유의성이 나타났다. 셋째, 가설3 위탁급식업체 조리종사자의 직무만족은 비재무적 성과에 영향을 미치는 것으로 나타났다. 따라서 위탁급식업체조리종사자들의 식자재구매시스템 인지로 그들의 긍정적 태도유발은 바람직한 기업성과로 나타날 수 있을 것이다.

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부산지역 일부 초등학생의 무상급식에 대한 인식 및 급식품질 만족도 (Evaluation of Perception and Foodservice Satisfaction of Free School Meals by Elementary School Students in Busan)

  • 장은령;최희선;류은순
    • 한국식품영양과학회지
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    • 제45권12호
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    • pp.1830-1837
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    • 2016
  • 본 연구는 무상급식의 교육적 의미와 급식품질 면에서의 개선점을 파악하고자 부산지역 초등학생 10개교 4, 5, 6학년 학생 600명을 대상으로 무상급식에 대한 인식 및 급식품질 만족도 조사를 시행하였고 조사기간은 2014년 12월 2일~12월 24일이었다. 연구 결과 무상급식 전체 인식 점수는 4.47/5.00점이었고 '영양(교)사와 조리원분에게 감사한 마음'(4.68점), '부모님의 급식비 부담 감소'(4.67점), '친환경 식재료 사용'(4.64점), '급식의 질 향상'(4.51점) 순으로 높게 나타났다. 6학년이 4학년보다 전체 인식 점수가 유의적(P<0.01)으로 높았고, '친환경 식재료 사용'(P<0.05), '영양과 건강에 관한 관심 증가'(P<0.05), '우리나라 경제발전에 기여'(P<0.001)에서도 높은 점수를 보였다. 무상급식 실시 연차 2년차가 4년차보다 전체 인식 점수가 유의적(P<0.01)으로 높았으며, '영양과 건강에 관한 관심 증가'(P<0.05), '가정경제에 도움'(P<0.05)에서도 높은 점수를 보였다. 급식품질 만족도에서 전체 평균점수는 4.55/5.00점이며, 음식영역 4.47점, 메뉴영역 4.62점, 위생영역 4.62점, 서비스영역 4.53점, 환경영역 4.48점이었다. 낮은 점수를 보인 항목은 음식영역에서 '밥의 양', '부반찬(나물, 생채) 양', '김치의 양', 메뉴영역에서 '김치 종류', '선호식단 제공빈도', 위생영역에서 '식판의 청결', 서비스영역에서는 '배식 시 대기시간', 환경영역에서는 '식당 분위기'였다. 6학년이 4학년보다 음식영역(P<0.01), 메뉴영역(P<0.05), 위생영역(P<0.05)에 서 급식품질 만족도가 유의적으로 높았으며, 환경영역은 5, 6학년이 4학년보다 유의적(P<0.001)으로 높은 점수를 보였다. 무상급식 실시 연차 2년차가 4년차보다 급식품질 전체 만족도(P<0.01), 음식영역(P<0.01), 메뉴영역(P<0.05), 위생영역(P<0.05), 환경영역(P<0.001)에서 유의적으로 높은 점수를 보였다. 무상급식에 대한 인식과 급식품질 만족도 간에는 유의한 양의 상관관계(r=0.781, P<0.01)를 보였고, 다른 모든 영역에서도 유의한 양의 상관관계를 보였다. 이상의 결과를 살펴볼 때 급식품질 만족도가 낮은 급식 항목에 대한 개선을 통해 학생들의 급식품질에 대한 만족도를 높여야 할 뿐만 아니라 학생들에게 교육의 일환으로 무상급식의 의미를 고취해 국가 복지 정책에 대한 긍정적인 사고를 갖게 함으로써 학생들의 정신적 육체적 건강을 유지할 수 있어야 하겠다.

Consumer perceptions on sustainable practices implemented in foodservice organizations in Korea

  • Ju, Seyoung;Chang, Hyeja
    • Nutrition Research and Practice
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    • 제10권1호
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    • pp.108-114
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    • 2016
  • BACKGROUND/OBJECTIVES: Sustainable practices in foodservice organizations including commercial and noncommercial ones are critical to ensure the protection of the environment for the future. With the rapid growth of the foodservice industry, wiser usage of input sources such as food, utilities, and single use packaging should be reconsidered for future generations. Therefore, this study aims to investigate the customer's perceptions on sustainable practices and to identify the relationship among sustainable practices, social contribution and purchase intention. SUBJECTS/METHODS: The study was conducted using content analyses by reviewing articles on sustainable food service practices published domestically and abroad. Thereafter, data were collected with a face-to-face survey using a questionnaire and analyzed with factor analyses and multiple regressions. RESULTS: Sustainable practices classified with factor analysis consisted of 6 dimensions of green food material procurement, sustainable food preparation, green packaging, preservation of energy, waste management, and public relations on green activity, with a total of 25 green activities in foodservice operations. Consumers were not very familiar with the green activities implemented in the foodservice unit, with the lowest awareness of "green food material procurement (2.46 out of 5 points)", and the highest awareness of "green packaging (3.74)" and "waste management (3.28). The factors influencing the perception of social contribution by foodservice organizations among 6 sustainable practice dimensions were found to be public relations on green activity (${\beta}=0.154$), waste management (${\beta}=0.204$) and sustainable food preparation (${\beta}=0.183$). Green packaging (${\beta}=0.107$) and the social contribution of the foodservice organization (${\beta}=0.761$) had strong relationships with the image of the organization. The purchase intentions of customers was affected only by the foodservice image (${\beta}=0.775$). CONCLUSIONS: The results of this study suggest that sustainable practices by foodservice organization present a good image to customers and increase the awareness of valuable contributions that benefit the customer as well as the community.

호텔 일식당 주방의 조명 환경에 대한 조리사들의 인식도 분석 - 서울 지역 특1급 호텔을 대상으로 - (Cooks' Perception of Lighting in Kitchens of Japanese Restaurants in First-Class Hotels)

  • 한경수;허준
    • 한국조리학회지
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    • 제11권4호
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    • pp.178-197
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    • 2005
  • This study aims at determining what affects lighting environment of a kitchen in a Japanese restaurant in a hotel and at analyzing. cooks' perception during cooking and appropriate lighting they consider to be important in each working area. For this purpose, 196 cooks working in Japanese restaurants in first-class hotels participated in a survey. After analyzing the results, cooks attach importance to illumination during cooking, and the more inappropriate luminosity is in each working area, the lower appropriateness of luminosity recognized by cooks is. And there is strong correlation between lighting environment items and illumination in each working area. The results suggest that cooks working in a Japanese restaurant in a hotel should be provided with good lighting environment appropriate for each working area. On this ground, it is expected that cooks will see their health and productivity improving.

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남해안 관광지 식당의 음식서비스에 대한 내국인 관광객들의 가치 지각에 영향을 주는 요인 분석 (Measuring the Factors Influencing Customers' Value Perceptions of Foodservice in Namhaean Tourist Area's Restaurant)

  • 강종헌;고범석
    • 한국식생활문화학회지
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    • 제23권1호
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    • pp.48-54
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    • 2008
  • The purpose of this study was to measure the factors influencing customers’ value perception of foodservice in tourist area’s restaurant. A total of 273 questionnaires were completed. Structural equation model was used to measure the causal effects. Results of the study demonstrated that the confirmatory factor analysis model also indicated excellent model fit. The proposed model yielded a significantly better fit to the data than the parsimonious model and extended model. In proposed model, the effects of perceived sacrifice, overall service quality and customer satisfaction on perceived value were statistically significant. The effects of perceived value on loyalty intention were statistically significant. As expected, the overall service quality had a significant effect on customer satisfaction. Moreover, the customer satisfaction played a mediating role in the relationship between overall service quality and loyalty intention.

한국에 체류 중인 일본인과 중국인의 비빔밥 인지도 및 해외시장 진출 가능성 연구 (A Study on the recognition and marketability of the Bibimbap - Focusing on Japanese and Chinese staying in Korea)

  • 이진실;박관화;한정아;황지윤;김진희;정유선;김수민;백진경;황혜선;전민선;홍완수
    • 한국식품조리과학회지
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    • 제30권2호
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    • pp.109-118
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    • 2014
  • Korean food globalization has been recently launched as a tool of civil ambassador, and the trend of Korean food has grown among international visitors of Chinese and Japanese. The purposes of this study were to identify the awareness level about Bibimbap of Chinese and Japanese consumers and to investigate its marketability. The survey questionnaires were distributed to 403 Chinese and Japanese visitors who have experienced Bibimbap. The results identified 3 factors of quality, sensory characteristics, and nutrition value, and Japanese consumers appeared to have higher perception than Chinese consumers about Bibimbap. A significant difference between Japanese and Chinese consumers existed in nutritional value and marketability of Bibimbap, and Japanese highly evaluated the nutritional value of Bibimbap in particular. The findings of this study provided valuable information for the development of Bibimbap and marketing strategies to globalize Bibimbap.

충북지역 학교급식의 만족도 분석 (An Analysis on the Satisfaction with the Quality of School Foodservice in Chungbuk Province)

  • 이영은
    • 한국식생활문화학회지
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    • 제23권1호
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    • pp.105-114
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    • 2008
  • The purposes of this study were to identify the students’ perception and to evaluate the satisfaction with the quality of school foodservice in Chungbuk Province. A questionnaire survey of 900 students was conducted and 370 completed questionnaires were available for the purpose of the statistical evaluation. Statistical analyses were performed on the data utilizing the SAS V8.2 program. Importance, performance and satisfaction scale were composed of 5-Likert scales. The main results of this study were summarized as follows: The degree of importance and performance on twenty three attributes and the degree of satisfaction with four dimensions and overall satisfaction were measured according to type of school, location of school, place for eating, type of foodservice system and type of foodservice operation. The importance score was significantly higher than the performance score at all quality attributes except for the food appearance. The performance score of ‘waiting time’ and ‘atmosphere’ was less than 3 point out of 5 scale. The average satisfaction score for the quality dimensions of food, sanitation and service was 3.35, 3.19 and 3.10 point out of 5 scale, respectively. The satisfaction score for dimension of environment was 2.93 point out of 5 scale. The score for overall satisfaction was 3.27 point out of 5 scale. The satisfaction score for elementary school foodservice management was significantly higher than middle and high school foodservices. The satisfaction score for commissary foodservice operations was significantly higher than conventional foodservice operations. Using survey results as a base, the dieticians of school foodservice are required to meet the needs of the students and increase students’ satisfaction.