• 제목/요약/키워드: food service industries

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디지털 데이터 중심의 AI기반 환경인지 생산기술 개발 방향 (Development of AI-based Cognitive Production Technology for Digital Datadriven Agriculture, Livestock Farming, and Fisheries)

  • 김세한
    • 전자통신동향분석
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    • 제36권1호
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    • pp.54-63
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    • 2021
  • Since the recent COVID-19 pandemic, countries have been strengthening trade protection for their security, and the importance of securing strategic materials, such as food, is drawing attention. In addition to the cultural aspects, the global preference for food produced in Korea is increasing because of the Korean Wave. Thus, the Korean food industry can be developed into a high-value-added export food industry. Currently, Korea has a low self-sufficiency rate for foodstuffs apart from rice. Korea also suffers from problems arising from population decline, aging, rapid climate change, and various animal and plant diseases. It is necessary to develop technologies that can overcome the production structures highly dependent on the outside world of food and foster them into export-type system industries. The global agricultural industry-related technologies are actively being modified via data accumulation, e.g., environmental data, production information, and distribution and consumption information in climate and production facilities, and by actively expanding the introduction of the latest information and communication technologies such as big data and artificial intelligence. However, long-term research and investment should precede the field of living organisms. Compared to other industries, it is necessary to overcome poor production and labor environment investment efficiency in the food industry with respect to the production cost, equipment postmanagement, development tailored to the eye level of field workers, and service models suitable for production facilities of various sizes. This paper discusses the flow of domestic and international technologies that form the core issues of the site centered on the 4th Industrial Revolution in the field of agriculture, livestock, and fisheries. It also explains the environmental awareness production technologies centered on sustainable intelligence platforms that link climate change responses, optimization of energy costs, and mass production for unmanned production, distribution, and consumption using the unstructured data obtained based on detection and growth measurement data.

1960-1980년대 마산지역 외식산업의 변화 (The Transition of Masan's Restaurant Business from 1960s to 1980s)

  • 이규진
    • 한국식생활문화학회지
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    • 제37권2호
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    • pp.119-132
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    • 2022
  • The purpose of this study is to examine the changes in the Masan region's restaurant industries from the late 1960s to the early 1980s. Within this period, there were 1,597 numbers of restaurants found in 'Masansanggongmyeonggam'. During the same period, 313 restaurants appeared in the 'Gyeongnamsinmun' restaurant advertisements. The characteristics of the restaurant industry in Masan during this period are as follows. In Korean food, meat menus such as 'Bulgogi' became popular, and local foods such as 'Masan Aguijjim', 'Kkosirak', 'Hoebaekban', and 'Jinjubibimbap' were commercialized. Due to the government's 'Punshik Changny-ö' policy, the flour food became popular and the number of Chinese restaurants rapidly increased. New western foods were also introduced, such as hamburger and pizza. Grilled whole chicken at 'Yeongyangcenter' became popular, and the emergence of 'Food Department Store'. These new changes were introduced so quickly that there was almost no time difference with the metropolitan area, and it is thought that this is because the young people who moved in as the Masan area was industrialized actively accepted the new changes.

산업연관표를 통한 우리나라 외식산업의 고용효과 고찰 (Consideration of the Employment Effect of Food Service in Korea through an Input-output Table)

  • 황성혁;최용훼;한규철
    • 한국프랜차이즈경영연구
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    • 제2권1호
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    • pp.46-60
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    • 2011
  • 경제 성장에 따른 산업화와 소득 수준의 증가, 그리고 여성의 경제활동 참여가 증가하면서 우리나라 외식산업이 급속하게 성장하였다. 고용친화적인 외식산업의 성장은 고용창출 효과에 기여할 것으로 기대하여 본 논문은 한국은행에서 발표한 산업연관표를 이용하여 외식산업이 고용부문에 어떤 영향을 미쳤는지 살펴보는 것을 목적으로 한다. 분석 결과에 의하면, 2005년 기준으로 외식업 분야의 10억 원의 생산증가를 위하여 직접적으로 필요한 피용자(임금근로자)는 11.3명이고 피용자뿐만 아니라 자영업자와 무급가족종사자 모두 포함하면 24.6명이 필요한 것으로 나타났다. 외식업의 생산 증가를 위해 필요한 노동자(임금근로자 및 자영업자와 무급가족종사자 포함)의 수가 해를 거듭할수록 지속적으로 감소하는데 이는 외식업의 노동생산성 증가로 여겨진다. 즉, 외식업의 사업체 규모 확장, 시설 자동화로 인한 것으로 여겨진다. 외식산업이 다른 산업의 고용창출에 미친 파급효과를 살펴보면, 2005년 기준으로 10억 원의 생산증가로 인해 유발되는 취업자 수는 40명인 것으로 나타났다. 이때 외식업 분야의 직접적인 취업유발인원은 24.9명, 그리고 15.2명은 타산업에 간접 유발된 취업자로 나타났다. 직접 취업유발인원에 대한 간접 취업유발인원의 비율이 계속 증가하고 있는데 이는 외식업의 수요 증가가 타산업 취업유발에 미치는 영향이 점차 커져가고 있음을 의미한다. 따라서 외식산업을 통해 고용창출 효과를 높이기 위한 정부의 장·단기적 정책 방안 마련이 필요하다.

O2O 서비스 이용자의 동기가 기대충족과 만족을 통해 충성도에 미치는 영향 (An Effect of O2O Service Users' Motivation on Loyalty through Expectation-Confirmation and Satisfaction)

  • 안기훈;이신복;이새봄;서영호
    • 품질경영학회지
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    • 제46권4호
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    • pp.923-938
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    • 2018
  • Purpose: O2O service are becoming popular in various industries such as food delivery and taxi. This research explores how users' motivation of O2O service influence customer loyalty through expectation-confirmation and satisfaction. this study attempts to explore the motivation factor (i.e. pricing, enjoyment, immediately, social influence) and to empirically examine the relationships between those and users' loyalty to O2O service. Methods: To test the proposed research model, a survey research methodology was used. Paper survey was distributed to O2O service users in Korea. A total of 198 data were used for the analysis. Structural equation modeling was used to test hypotheses. Results: According to our findings, this study found that satisfaction was positively influenced by users' motivation factors. all hypotheses about the effect of motivation on expectation-confirmation were statistically not significant. Conclusion: O2O service providers should consider the results of this study to satisfy users' expectations and satisfaction for building a better O2O market.

통합된 온·오프라인 상거래에서 지각된 공정성과 고객태도 간 관계 : 상거래 산업유형의 조절효과를 중심으로 (The Relationship between Perceived Justice and Customer Attitude in an Integrated On·Offline Commerce : Focusing on the Moderation Effect of Commerce Industry Type)

  • 문윤지
    • Journal of Information Technology Applications and Management
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    • 제26권2호
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    • pp.41-60
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    • 2019
  • O2O(Online-to-Offline) commerce, a kind of multi-channel, is used in various industries such as accommodation, food and beverage, transportation, and real estate. The O2O commerce, a channel of integrating online and offline, overcomes the limitations of traditional online commerce, where a customer made a purchase decision without direct experience. Despite this advantage of O2O, if the online-offline channel is not effectively linked, customer's complaints would occur due to service failure. This study, with regard to O2O service failure circumstances, intends to investigate the effect of customer's perceived justice on their emotional response, recovery satisfaction, followed by intention to repurchase. Perceived justice in this study is composed of distributive justice, interactional justice, and procedural justice. Furthermore, this study explores the moderation effect of O2O industry types in the relationship between perceived justice and emotion. An O2O industry type is classified into accommodation, food and beverage, and transportation. A hypothesized research model was empirically tested using a structural equation model. The current study collected 433 questionnaires and the target respondents are customers who have experienced service failure in O2O commerce. The empirical results showed that O2O commerce more effectively conducts service recovery strategy and causes positive customer response by integrating online and offline channel. One of the ultimate purposes of O2O service providers is to reduce the likelihood of service failures and to recover more quickly and efficiently by linking two channels rather than using a single channel. This study suggested that the O2O channel is effective in influencing customer satisfaction and loyalty by inducing customer's positive emotions in recovering service failure.

외식 프랜차이즈 입지요건과 서비스 품질 요인이 고객만족에 미치는 영향 (A Study on Food Service Franchise Location Factors and Quality of Service Factors, The Impact on Customer Satisfaction)

  • 조인석;조규연;안상봉
    • 벤처창업연구
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    • 제11권5호
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    • pp.77-90
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    • 2016
  • 본 연구는 외식 프랜차이즈의 입지요인과 서비스 품질 요인이 고객만족에 어떠한 영향을 미치는지를 파악하기 위해, 외식 프랜차이즈 예비창업자들을 연구대상으로 제한하여 외식 프랜차이즈 점포의 이용자에 대한 선호도 분석을 실시하였다. 이를 통해 예비 창업자들에게 외식경영에 있어 보다 이익을 극대화할 수 있는 대안을 제시하는 것이 본 연구의 목적이다. 본 연구에 대한 가설을 검증한 결과 첫째, 외식 프랜차이즈 입지요인과 서비스 품질 요인의 영향력 검증 결과, 응답자들은 점포의 청결함과 가시성을 중시하는 것으로 나타났으며, 근접성 및 교통편이성이 통계적으로 유의하지 못한 이유는 응답자들이 가까운 외식업소를 주로 이용하므로 거리가 크게 문제가 되지 않은 것으로 판단된다. 둘째, 서비스 품질요인과 입지요인과 고객만족의 영향력에 대해 살펴본 결과, 고객반응과 신속정확성, 정확성 요인이 영향력이 높게 나타나 응답자들은 고객의 욕구와 필요에 대한 신속한 반응과 빠른 판단 그리고 업무에 대한 전문적인 지식으로 서비스를 제공해주길 원하는 것으로 나타났으며, 신뢰성에 관련된 요인은 고객만족과는 관련성이 낮게 나타났다. 셋째, 서비스 품질요인과 입지요인과 재이용의 영향력에 대해 살펴본 결과, 재이용의도와 구전의도 두 요인에서 고객반응과 전문성이 모두 통계적으로 유의한 결과를 나타내어 고객만족과 비슷한 통계결과가 나타나 고객만족과 재이용 모두 고객의 욕구에 대한 발 빠른 판단과 행동 및 전문적 지식이 중요한 것으로 파악된다. 이상의 연구 결과는 외식프랜차이즈 창업시 입지요인과 서비스 품질 요인이 고객만족에 미치는 영향을 살펴봄으로써 예비 창업자들의 성공가능성을 높여줄 것으로 판단하며 나아가 기존의 창업자들에게도 직 간접적인 영향 요소들에 대한 개선을 통해 목표이익의 달성과 이익극대화에 도움이 될 것으로 판단한다.

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Diversification Strategy through Market Creation: The Case of CJ Group

  • Jeong, Jaeseok;Kim, Nam Jung;Lim, Hyunjoo;Kang, Hyoung Goo;Moon, Junghoon
    • Asia Marketing Journal
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    • 제15권4호
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    • pp.1-32
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    • 2014
  • The purpose of this paper is to investigate upon a diversification strategy through market creation of CJ Group, which has contributed in positioning of the firm as one of the leading conglomerates in South Korea. With such objective, the background of CJ Group, followed by its business diversification strategies were explored, with reference to several case studies. The history of CJ Group began with establishment of CheilJedang Industrial Corporation in 1953, as the first domestic sugar producer and exporter of South Korea. The corporation gradually expanded its business ever since at both national and global level, to include the fields of food production, pharmaceutical, biotechnology, and life chemicals. Later, CheilJedang (CJ) Group was established as an affiliate of CheilJedang Industrial Corporation. With such independence, extension of business has been witnessed across the industries of media, entertainment, finance, information technology and distribution. Thus, the current CJ Group pursues to define itself as a progressive global living culture company with four major business categories from food and food service, biotechnology, entertainment and media, and logistics. Despite its success in today's market, CJ Group underwent hardships in its business diversification in 1990s due to indiscreet management, along with the Asian financial crisis. Here, many firms overcame the financial difficulties by taking advantage of the exchange rate for overseas expansion. Though, CJ Group tried to differentiate itself by focusing on the domestic market by creating something out of nothing. Hence, CJ Group takes a unique position among many cases of business diversification and their categorization. In an effort to identify and classify the types of growth experienced by the top 30 companies in South Korea, the firms were categorized into four groups according to their diversification strategies adapted after the Asian financial crisis. Based on the mode and time of entry, corporations were identified either as the 'Explorer', 'Invader', 'Venture Capitalist', or 'Assimilator'. Here, the majority of the firms showed the qualities of Invader, entering mature markets through large-scaled mergers and acquisitions. However, CJ Group was the only firm that was categorized as an Explorer, for its focus on the newly emerging service sector in culture-contents industry. This diversification strategy through market creation is worth examining, due to its contribution in generating simultaneous growth between the market and the company itself. Diverse brands of CJ Group have been referred to as case studies in this regard, from 'Hatban', 'Cine de Chef', 'VIPS' to 'CJ GLS'. These four businesses, each to represent processed food, film, restaurant service, and logistics industries respectively, show CJ Group's effectiveness in creating a whole new category of goods and services that are innovative. In fact, such businesses not only contributed in advancement of consumers' wellbeing, but toward generating additional value and employment. It is true that the diversification strategy of CJ Group requires long-term capital investment with high risk, compared to the other strategies mentioned in the paper. However, this model does create high employment and additional values that are positive to both the society and the firm itself. Therefore, the paper comes to a conclusion that the diversification strategy through market creation conveys the most positive impact relative to the others.

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산업장 소음환경과 근로자 청력손실에 변동에 관한 조사 (A Survey on the Changes in Industrial Noisy Environment and Rearing loss of Workers)

  • 이용환
    • Journal of Preventive Medicine and Public Health
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    • 제22권3호
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    • pp.337-354
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    • 1989
  • In order to evaluate the noisy environment and hearing loss of workers served in noisy working environment, the author investigated 212 manufacturing industries located in Ulsan Industrial District that could be observed for 3 successive years from 1986 to 1988. The obtained results were as follows: 1. There was increased tendency in the number of workers served in noisy working environment and that of examined of hearing loss for three years. 2. In the noise level of working environment, the number of industries less than 89dB(A) was increased every year, while more than 90dB(A) was in decreasing tendency. 3. Mean hearing loss by frequency was the most prominent in 4,000Hz, the level of hearing loss was in increasing tendency yearly, and that of left eat was higher than right ear in almost all type of industry. 4. In 1986, the level of hearing loss by type of industry was highest in manufacture of electric and electronic, and followed by paper and plywood, and metal products in right ear: that was in the order of manufacture of electric and electronic, metal products and textile products in left ear. In 1987, that was in the order of manufacture of metal products, machinery and others in right ear, and metal products, machinery and food stuff in left ear in 1988, manufacture of others, food stuff and machinery in both ear. 5. In hearing loss by service duration, right ear of 5-9 years group was higher than that of less than 5 years in 1987, whereas in 1988, the longer in service duration, the higher in the level of hearing loss in both ear. 6. In 1986, 1987 and 1988, the prevalence rate of noise-induced hearing loss were showed increasing tendency as 0.4% ,0.8% and 1.5% , respectively, and manufacture of textile products was highest(1.0%) in 1986, machinery(1.2%) in 1987 and others(2.8%) in 1988. 7. The proportion of grade E in early loss index were 76.1% (1986), 78.2% (1987) and 80.5% (1988) in left ear, 75.9% (1986), 76.4% (1987) and 75.9% (1988) in right ear.

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소믈리에 서비스품질이 고객의 감정반응과 재방문의도에 미치는 영향 (The Effect of Sommelier Service Quality on Customer's Emotional Response and Revisit Intention)

  • 진양호;박미영;류지원
    • 한국조리학회지
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    • 제19권1호
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    • pp.70-84
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    • 2013
  • 본 연구는 서울지역의 외식업체에서 소믈리에 서비스를 받아본 고객을 대상으로 소믈리에 서비스품질이 고객의 감정반응과 재방문의도에 미치는 영향에 대해 고찰하였으며, 소믈리에의 서비스품질 요인을 파악하고, 소믈리에의 서비스품질에 따른 고객의 감정반응이 재방문의도에 미치는 영향을 분석하여 소믈리에의 와인에 대한 전문지식, 기술과 경험에 대한 필요성을 제시하였다. 실증연구를 수행하기 위해 확보된 198개의 표본을 바탕으로 탐색적 요인분석, 신뢰도 분석, 회귀분석을 사용하여 총 3개의 가설을 검증하였다. 연구결과, 소믈리에 서비스품질이 긍정적 감정에 미치는 영향은 전문성 요인(${\beta}$=.257, p<0.001), 신뢰성 요인(${\beta}$=.314, p<0.001)과 대응성 요인(${\beta}$=.387, p<0.001)에서 유의한 영향을 미치는 것으로 나타났으며, 부정적 감정에 미치는 영향은 전문성 요인(${\beta}$=-.178, p<0.05)에서 유의한 영향을 미치는 것으로 나타났다. 소믈리에 서비스품질이 재방문요인에 미치는 영향을 분석한 결과는 신뢰성 요인(${\beta}$=.286, p<0.001)에서 유의한 영향을 미치는 것으로 나타났다. 고객의 감정반응이 재방문 요인에 미치는 영향을 분석한 결과는 긍정 감정요인(${\beta}$=.350, p<0.001), 부정 감정요인(${\beta}$=-.195, p<0.01)에서 유의한 영향을 미치는 것으로 나타났다. 이러한 연구결과를 통해 전문가로써의 소믈리에 자질향상을 통한 고객의 긍정적인 감정반응을 도출하여 재방문을 유도할 수 있는 방안을 제시하였으며, 연구의 한계 및 향후 연구방향에 대해서도 논의하였다.

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세계 푸드테크 산업의 동향과 전망 (A Study on Current Status and Prospects of Global Food-tech Industry)

  • 장우정
    • 한국융합학회논문지
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    • 제11권4호
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    • pp.247-254
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    • 2020
  • 4차혁명에 따른 사회 문화 경제적 변화는 푸드테크 산업의 성장을 견인하는 배경이 되고 있다. 한국의 푸드테크산업은 아직까지 배달앱에 집중되어 있고 스마트팜, 인공지능을 비롯한 로봇시장은 발전 초기단계이다. 미국은 대체육업체가 이미 유니콘 기업에 다수 포함되어 있는 반면 소고기 수입 4위국인 한국은 대체육 개발이 미흡하다. 프랑스는 유럽 최대의 농업 국가답게 어그테크 중심으로 푸드테크가 발전하고 있으며 중국은 세계 제일의 인구수를 앞세워 거대화 된 온라인 전자 상거래 시장을 토대로 배달앱 중심의 푸드테크가 발달했다. 한국도 과거산업에 초점이 맞춰진 규제를 신산업에 적용할 수 있도록 변경하고 정계와 재계의 투자 및 연구에 집중하여 다양한 푸드테크 산업을 발전시켜야 할 것이다.