• 제목/요약/키워드: fit satisfaction

검색결과 585건 처리시간 0.025초

서비스직 근로자의 개인-직무 적합성과 직무만족 관계에서 조직후원인식의 매개효과 분석 (The Effect of Person-Job Fit on Job Satisfaction for the Employees of the Service Sector: Focused on the Mediating Effects of Perceived Organizational Support)

  • 장선윤;송지훈;김수정
    • 한국산학기술학회논문지
    • /
    • 제20권9호
    • /
    • pp.111-120
    • /
    • 2019
  • 본 연구는 서비스직 근로자의 개인-직무 적합성과 직무만족 간의 관계에서 조직후원인식의 매개효과를 규명하고자 하였다. 이를 위하여 개인-직무 적합성, 직무만족, 조직후원인식에 대한 선행연구를 기반으로 연구모형을 설정하고 가설을 도출하였다. 특히, 조직후원인식은 정서적 조직후원인식과 수단적 조직후원인식으로 세분화하였다. 본 연구를 위하여 국내 기업에서 서비스 직무를 담당하고 있는 근로자를 대상으로 설문 조사를 실시하였으며, 온라인으로 총 350명에게 배포되었으며, 최종 281명의 응답 결과를 분석하여, 유효 회수율은 80.3%를 기록하였다. 그 결과 첫째, 개인-직무적합성은 직무만족과 조직후원인식에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 개인-직무 적합성과 직무만족간의 관계에서 조직후원인식의 하위요인 중 정서적 조직후원인식은 매개효과가 있는 나타났으나, 수단적 조직후원인식은 매개효과가 없는 것으로 나타났다. 본 연구결과를 바탕으로, 고객 점점에서 감정노동을 수행하는 서비스직 근로자의 개인-직무 적합성을 판단해 볼 수 있는 채용 제도의 변화, 조직 구성원의 정서적 지원체계 구축을 위한 조직 문화 및 인사제도 마련, 서비스직 근로자들의 직무만족을 높이기 위한 보상 및 인력개발 체계 구축 등 인사교육 전반에 걸친 이론적 및 실천적 시사점을 제시하였다.

한국과 중국 여대생의 의복 선호도에 따른 인지 체형 및 신체 만족도 비교 연구 (A Comparative of Satisfaction for Body and Perceived Body Types in Accordance with Clothes Preference between Korean and Chinese Female College Students)

  • 남영란;김예진;최혜선
    • 복식
    • /
    • 제64권5호
    • /
    • pp.108-124
    • /
    • 2014
  • The purpose of the study is to figure out the difference in preference of clothes between Korean and Chinese female college students, who share similar ethnic traits despite having different sociocultural backgrounds and environment, and see the differences in their body image and body satisfaction. The questionnaire-based survey for the study was conducted for about a month and a total of 449 copies of the questionnaire were collected for the final research. For the research method, we examined the differences in clothes preference and fit between Korean and Chinese students, and then the corresponding differences in body image and body satisfaction. The result showed significant differences in the categories of skirt length, pants length, upper garment fit, and lower garment fit. Korean students preferred slim fit clothes, while their counterparts preferred natural fits. A comparison of body image between Korean and Chinese female students showed that the Korean students had lower body satisfaction levels, and viewed themselves as fat even though they were slimmer than their counterparts. The conclusion of the analysis was that compared to Korean students the Chinese students pursued a more comfortable and casual style, preferring unique and diverse designs instead of simply following a fashion trend.

중년여성의 신체 형태 특징 유형별 기성복 만족도 (A Study on the Satisfaction/Dissatifaction with the Fit of Ready-to-Wear Clothing Based on Middle Aged Women's Body Shapes)

  • 박우미;위은하
    • 한국의류산업학회지
    • /
    • 제5권3호
    • /
    • pp.235-243
    • /
    • 2003
  • This study is to figure out where the current satisfaction with ready-to-wear clothes based on middle-aged women's body shapes is at and to propose basic considerations in its production for coming up with a better sizing system to maximize customer's satisfaction. The data obtained from measurement and questionnaire by 126 middle- aged (35-59) women which were located in Gwangju. Followings are summary of this research, 1)The satisfaction level with lower -wear is relatively lower-wear than that of upper-wear in most parts of body. 2) The results by way of putting score show three different groups. Group 1 has characteristics of front body silhouette in the small ratio of shoulder width/bust width, shoulder width/waist width and big ratio of shoulder width/hip width. And Group 3 has characteristics of front silhouette, small ratio of hip girth/thigh girth. Group 2 has a standard shape. 3) The satisfaction level with lower-wear based on middle-aged women's body shapes shows slight difference. In this category, Group 2 has higher satisfaction level than that of Group 1, while Group 1 has better shape than Group 3. 4) The items of clothes which should be considered current less satisfaction on their size and pattern are skirt and pants. In the meantime, specific body parts for the same criteria are hip girth, thigh girth. And the 43.7% of middle-aged women who responded to this study requires improvement on the fit of lower-wear.

내부마케팅과 동기부여, 간호조직유효성간의 경로모형구축 (A Path Analysis among the Internal Marketing Activities, Motivation, and Nursing Organizational Effectiveness)

  • 임지영
    • 간호행정학회지
    • /
    • 제11권4호
    • /
    • pp.371-384
    • /
    • 2005
  • Purpose: The aim of this study was to analysis path model of the research variables. Methods: The subjects of this study were 647 nurses who were working in the 8 general hospitals located in Seoul and Incheon area. The data were collected by self-reporting questionnaires. The data were analyzed using descriptive statistics and path analysis. Results: In the modified path model, overall fitness indexes were $X^2$= 223.27, goodness of fit index=0.90, root mean square residual=0.039, root mean square error of approximation=0.12, non-normed fit index=0.96, and normed fit index=0.90. From the model, among research variables that influence organizational effectiveness motivator, job satisfaction and organizational identification affected directly work performance. In internal marketing factors, paid-leave, communication and reward affected directly motivator. Motivator and hygiene factors affected directly job satisfaction, organizational commitment and organizational identification. Conclusion: With these findings, paid-leave, communication, reward, motivator, job satisfaction and organizational identification were direct or indirect predictors of the work performance. Therefore nursing managers ought to develop internal marketing strategies and motivation enhancing system for nurses based on this path model in order to improve the nursing organizational effectiveness.

  • PDF

사춘기 여성의 우울 예측모형 (The Predictive Model of Adolescent Women측s Depression)

  • 박영주;김희경;손정남;천숙희;신현정;정영남
    • 대한간호학회지
    • /
    • 제29권4호
    • /
    • pp.829-840
    • /
    • 1999
  • This study was conducted to construct a hypothetical model of depression in Korean adolescent women and validate the fit of the model to the empirical data. The data were collected from 345 high school girls in Seoul, from May 1 to June 30, 1998. The instruments were the Body Mass Index, Physical Satisfaction Scale, Family Adaptatibility and Cohesion Evaluation Scale III, Family Satisfaction Scale, CES-D and School Adptation Scale. The data were analyzed using descriptive statistics with the pc -SAS program. The Linear Structural Relationship(LISREL) modeling process was used to find the best fit model which would predict the causal relationships among the variables. The overall fit of the hypothetical model to the data was moderate [X$^2$=69.6(df=17, p=.000), GFI =0.95, AGFI=0.90, RMR=0.087, NNFI=0.86, NFI=0.90]. The predictable variables, especially menstrual symptoms, physical symptoms and family function, had a significant direct effect on depression. but school life adaptation did not have a significant direct effect. These variables explained 18.1% of the total variance.

  • PDF

중년 남성의 드레스셔츠 착용 실태와 맞음새 조사 - 키 집단에 따른 차이를 중심으로 - (Survey on the Wearing and Fit of Dress Shirts for Middle-Aged Men -Focused on Difference according to Stature Group-)

  • 안동주;이정임
    • 한국의류산업학회지
    • /
    • 제20권6호
    • /
    • pp.679-689
    • /
    • 2018
  • The purpose of this study was to investigate the wearing & fit of ready-made and online custom dress shirts by surveying middle-aged men aged 40-54 years in order to collect information necessary for making good fit dress shirts. Also, we analyzed whether there were significant differences in the actual wearing of dress shirts according to the stature of middle-aged men. The stature was classified according to KS K 0050 as $R(157{\leq}x<170)$ and $T(170{\leq}x<182)$. The 23 questionnaire items were divided into three categories: 'General purchasing behavior and wearing', 'Fit satisfaction of ready-made dress shirts' and 'Wearing and fit satisfaction of online custom dress shirts'. Through the results of the study, we could understand the actual wearing condition of ready-made and online custom dress shirts. Also, differences in stature groups were found. The significant differences according to the stature groups were found in the interest in fashion, the purchase criteria, the limitation of the shirt size selection due to stature and body shape, shirt size satisfaction, repair experience, dissatisfaction with purchase and the experience of purchasing online custom dress shirts. Suggestions should be made to improve dissatisfaction with stature groups in the ready-made dress shirts. In addition, the study confirmed the consumer demand for the online custom dress shirts. In order to activate the online custom market, the online custom dress shirts company needs to reduce consumer dissatisfaction and improve size suitability.

우리나라 시각장애인 안마사들의 직업만족도에 대한 연구 -사회인지진로발달이론의 통합직업만족모델을 중심으로- (Masseurs' Job Satisfaction of Persons with Visual Impairments in South Korea -Test of Integrative Work Satisfaction Model in Social Cognitive Career Theory-)

  • 김기현
    • 재활복지
    • /
    • 제20권4호
    • /
    • pp.1-29
    • /
    • 2016
  • 피고용인의 직업만족에 대한 연구는 그들의 직업 적응과 결과를 가늠하는 매우 중요한 연구 주제이다. 본 연구의 목적은 우리나라 시각장애인 안마사들의 직업만족 정도와 그 예측 변인들을 사회인지진로발달이론의 통합직업만족모델을 근거하여 탐구한 것이다. 현재 안마사로 종사하는 221 명의 우리나라 시각장애인 안마사들이 본 연구에 참여 하였다. 다중회귀분석을 통해 얻은 결과는 다음과 같다. 자신들의 직업을 통해 얻어지는 수익이 자신이 원하는 정도와 부합하고, 안마사로서 효율적이라고 생각하며, 긍정적 정서를 경험하고, 습득한 직업 훈련 내용이 현 직업에서 수행하는 실제 내용과 잘 맞아 응답자들의 직업만족도는 높게 나타났다. 그러나 개인적 가치와 직장이 추구하는 가치가 부합하는가와 가족, 친구, 그리고 중요한 사람들로부터 얼마나 많은 사회적 지지를 받는가 하는 요인들은 현재 연구에 참여한 우리나라 시각장애인 안마사들의 직업만족 정도에 기여하지 않는 것으로 나타났다. 또한 위계적 회귀분석을 통해 두 가지 중재효과의 존재를 확인하였다. 즉, 우리나라 시각장애인 안마사들의 긍정적인 정서는 안마사들의 직업에 대한 주관적 부합과 직업만족 간의 관계에서 그리고 사회적 지지는 안마사들의 안마 효율성과 직업만족간의 관계에서 중재효과를 드러내었다. 이러한 연구결과를 근거로 정책입안자와 연구자, 장애인 재활 전문가를 위한 함의를 도출하였다.

음식서비스에 대한 지각된 가치와 고객 만족이 전환 의도와 충성도에 미치는 영향 평가 (Assessing the Effects of Perceived Value and Satisfaction with Foodservice on Switching Intention and Loyalty)

  • 강종헌;이재곤
    • 한국조리학회지
    • /
    • 제14권2호
    • /
    • pp.181-192
    • /
    • 2008
  • The objective for this study was to clarify the relationships between perceived value, customer satisfaction, switching intention, and loyalty for foodservice. A total of 258 questionnaires were completed. Structural equation model was used to measure the causal effect. Results of the study demonstrated that the confirmatory factor analysis result for the data also indicated good model fit. The unrestricted model yielded a significantly better fit to the data than the restricted model. The influences of perceived value on customer satisfaction, switching intention and loyalty were statistically significant. The influences of customer satisfaction on switching intention and loyalty were statistically significant. Moreover, customer satisfaction played a mediating role in the relationship between perceived value and switching intention. Customer satisfaction also played a mediating role in the relationship between perceived value and loyalty. The obvious implication is the need for further consideration of similar composite models. The possible moderating effects of such individual characteristics as risk aversion, involvement, and experience/expertise, or switching cost might be relevant pursuits in future research. Finally, this research illuminates the need for additional research that considers the effect of perceived value and satisfaction on customers' decision-making and corporate profits.

  • PDF

교육행정공무원 상급자의 감성리더십, 임파워먼트, 직무만족 간의 구조 관계 (A Structural Relationship among Emotional Leadership of Educational Administrative Officials' Superiors, Empowerment, and Job Satisfaction)

  • 이기용
    • 수산해양교육연구
    • /
    • 제28권4호
    • /
    • pp.936-946
    • /
    • 2016
  • The purpose of this study is to examine structural relations between the emotional leadership of educational administrative officials' superiors and subordinates' empowerment and job satisfaction. To attain the study goal, this researcher finally selected 368 educational administrative officials working in Gyeongsangbuk-do and conducted statistical analysis. Accordingly, this study has drawn the following detailed conclusions: First, there is statistically significant positive correlation among the subfactors of the emotional leadership of educational administrative officials' superiors and subordinates' empowerment and job satisfaction. Second, it has been found that the hypothetical path model to explain the emotional leadership of educational administrative officials' superiors and subordinates' empowerment and job satisfaction is appropriate. In other words, among the goodness-of-fit indexes of the final study model, ${\chi}^2=203.657$ (p<.001), RMR equals .030, RMSEA is .093, GFI equals .910, and AGFI is .900. About its relative goodness-of-fit indexes, TLI equals .930, NFI is .933, CFI equals .948, and IFI is .949; therefore, all indexes have been found to be allowable. Third, emotional leadership of educational administrative officials' superiors have had this influence directly on job satisfaction. But, the total influence of the emotional leadership of educational administrative officials' superiors on job satisfaction is smaller than that on job satisfaction with the mediation of subordinates' empowerment.

업무성과에 영향을 주는 업무용 모바일 어플리케이션의 주요 요인에 관한 연구 (An Empirical Study on the Influencing Factors of Perceived Job Performance in the Context of Enterprise Mobile Applications)

  • 정성훈;김기민
    • Asia pacific journal of information systems
    • /
    • 제24권1호
    • /
    • pp.31-50
    • /
    • 2014
  • The ubiquitous accessibility of information through mobile devices has led to an increased mobility of workers from their fixed workplaces. Market researchers estimate that by 2016, 350 million workers will be using their smartphones for business purposes, and the use of smartphones will offer new business benefits. Enterprises are now adopting mobile technologies for numerous applications to increase their operational efficiency, improve their responsiveness and competitiveness, and cultivate their innovativeness. For these reasons, various organizational aspects concerning "mobile work" have received a great deal of recent attention. Moreover, many CIOs plan to allocate a considerable amount of their budgets mobile work environments. In particular, with the consumerization of information technology, enterprise mobile applications (EMA) have played a significant role in the explosive growth of mobile computing in the workplace, and even in improving sales for firms in this field. EMA can be defined as mobile technologies and role-based applications, as companies design them for specific roles and functions in organizations. Technically, EMA can be defined as business enterprise systems, including critical business functions that enable users to access enterprise systems via wireless mobile devices, such as smartphones or tablets. Specifically, EMA enables employees to have greater access to real-time information, and provides them with simple features and functionalities that are easy for them to complete specific tasks. While the impact of EMA on organizational workers' productivity has been given considerable attention in various literatures, relatively little research effort has been made to examine how EMA actually lead to users' job performance. In particular, we have a limited understanding of what the key antecedents are of such an EMA usage outcome. In this paper, we focus on employees' perceived job performance as the outcome of EMA use, which indicates the successful role of EMA with regard to employees' tasks. Thus, to develop a deeper understanding of the relationship among EMA, its environment, and employees' perceived job performance, we develop a comprehensive model that considers the perceived-fit between EMA and employees' tasks, satisfaction on EMA, and the organizational environment. With this model, we try to examine EMA to explain how job performance through EMA is revealed from both the task-technology fit for EMA and satisfaction on EMA, while also considering the antecedent factors for these constructs. The objectives of this study are to address the following research questions: (1) How can employees successfully manage EMA in order to enhance their perceived job performance? (2) What internal and/or external factors are important antecedents in increasing EMA users' satisfaction on MES and task-technology fit for EMA? (3) What are the impacts of organizational (e.g. organizational agility), and task-related antecedents (e.g., task mobility) on task-technology fit for EMA? (4) What are the impacts of internal (e.g., self-efficacy) and external antecedents (e.g., system reputation) for the habitual use of EMA? Based on a survey from 254 actual employees who use EMA in their workplace across industries, our results indicate that task-technology fit for EMA and satisfaction on EMA are positively associated with job performance. We also identify task mobility, organizational agility, and system accessibility that are found to be positively associated with task-technology fit for EMA. Further, we find that external factor, such as the reputation of EMA, and internal factor, such as self-efficacy for EMA that are found to be positively associated with the satisfaction of EMA. The present findings enable researchers and practitioners to understand the role of EMA, which facilitates organizational workers' efficient work processes, as well as the importance of task-technology fit for EMA. Our model provides a new set of antecedents and consequence variables for a TAM involving mobile applications. The research model also provides empirical evidence that EMA are important mobile services that positively influence individuals' performance. Our findings suggest that perceived organizational agility and task mobility do have a significant influence on task-technology fit for EMA usage through positive beliefs about EMA, that self-efficacy and system reputation can also influence individuals' satisfaction on EMA, and that these factors are important contingent factors for the impact of system satisfaction and perceived job performance. Our findings can help managers gauge the impact of EMA in terms of its contribution to job performance. Our results provide an explanation as to why many firms have recently adopted EMA for efficient business processes and productivity support. Our findings additionally suggest that the cognitive fit between task and technology can be an important requirement for the productivity support of EMA. Further, our study findings can help managers in formulating their strategies and building organizational culture that can affect employees perceived job performance. Managers, thus, can tailor their dependence on EMA as high or low, depending on their task's characteristics, to maximize the job performance in the workplace. Overall, this study strengthens our knowledge regarding the impact of mobile applications in organizational contexts, technology acceptance and the role of task characteristics. To conclude, we hope that our research inspires future studies exploring digital productivity in the workplace and/or taking the role of EMA into account for employee job performance.