• Title/Summary/Keyword: fit satisfaction

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A Study on the Educational Satisfaction and the Occupational Readiness among the Home-health-care Workers Licensing Program Participants: An Application of Educational Service Quality (SERVQUAL) Model (가족지지 자원인 요양보호사 양성과정 교육프로그램 만족도와 직무수행준비에 관한 연구: SERVQUAL 모델의 적용)

  • Auh, Seong-Yeon;Paik, Sun-Ah;Kim, Yang-Hee
    • Journal of Family Resource Management and Policy Review
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    • v.14 no.3
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    • pp.69-85
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    • 2010
  • The purpose of this study is to investigate the home-health-care workers licensing education course in Seoul, Korea. Based on the previous research, a conceptual model was suggested explaining the dynamics of perceived educational service quality (SERVQUAL), educational satisfaction and the occupational readiness. The data set for this study drawn from the 297 self-administered surveys were analyzed with the suggested conceptual model by utilizing AMOS program. The measurement models and conceptual model fit well with the collected data set. As results of this study, 5 domains of SERVQUAL were produced including accountability, trustiness, responsiveness, sympathy, and assurance. The results of structural modeling with latent variables confirmed that SERVQUAL were influenced perceived educational satisfaction as well as occupational readiness. Among the SERVQUAL domains, accountability, trustiness, responsiveness, and assurance had significant impacts on the educational satisfaction while accountability, trustiness and responsiveness had significant direct effects on the occupational readiness. The trustiness had significant indirect effects on the occupational readiness via the educational satisfaction. Hence, the educational satisfaction had the significant impacts on the occupational readiness. Based on the findings of this study, we suggest to intense the educational program or curricular focusing on the SERVQUAL elements. Those changes will enhance self-confidence among the prospective home-health-care workers as well as public trustiness on the national long-term care program.

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The Effects of Hotel Culinary Employee's Job Embeddedness on Job Satisfaction, Career Commitment and Turnover Intention (호텔 조리종사자의 직무착근도가 직무만족, 경력몰입 및 이직의사에 미치는 영향)

  • Jeon, Yoo-Myeong
    • Culinary science and hospitality research
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    • v.20 no.6
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    • pp.41-55
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    • 2014
  • This study made frequency analysis, factor analysis, reliability analysis, correlation analysis, and regression analysis using SPSS 18.0 for 225 culinary employees working for super deluxe hotels in Busan and Ulsan areas in order to analyze the effects of job embeddedness on job satisfaction, career commitment and turnover intention. Results are as follows: first, as a result of testing the effects of hotel culinary employee's job embeddedness on job satisfaction, it was found that fitness, sacrifice, and links have positive (+) effects on job satisfaction. Second, it was found that fitness and sacrifice of a hotel culinary employee's job embeddedness have positive (+) effects on career commitment. Third, this study showed that fitness and sacrifice have negative (-) effects on turnover intention. Fourth, it was found that job satisfaction has a negative (-) effect on turnover intention. Fifth, it was found that career commitment has a negative (-) effect on turnover intention. These findings indicate that the higher hotel culinary employee's job embeddedness is, the less their intention to change jobs becomes by increasing job satisfaction and career commitment.

A Study on the Relationship of Locus of Control, Organizational Justice and Job Satisfaction (통제위치, 조직공정성 그리고 직무만족의 관계에 대한 실증적 연구)

  • Park, Dong-Jin;Lee, Kwang-Hee;Jung, Jang-Young;Moon, Jung-Hwan
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.3
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    • pp.87-94
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    • 2012
  • This study investigates the relationship among locus of control, organizational justice, and job satisfaction. First, this study examines the conceptual structures of organizational justice through field study. Second, organizational justice influences job satisfaction. Third, locus of control influences organizational justice. Literature review identified four factors of organizational justice - distributive, procedural, interpersonal, and informational justice. These identified determinants are expected to have significant relationships with locus of control and job satisfaction. Questionnaires were distributed to 500 members of a manufacturing companies. Among returned questionnaires, 357 samples were used for empirical study. Structural equation analyses based on PLS (partial least square) method were employed to test the hypotheses and the model. The overall adequacy of fit was found to be acceptable. Confirmatory factor analyses supported a 4-factor structure of organizational justice. Distributive, procedural, interpersonal, and informational justice had significant positive effects on job satisfaction. In addition, the effects of locus of control had significant positive effects on organizational justice factors. The results of this study suggest that interpersonal and informational justice should be regarded as important factors of organizational justice to analyze the relationships between locus of control and job satisfaction as well as the relationships among the justice constructs.

Validity and Reliability of the Korean Version of the Couple Satisfaction Index (한국어판 부부 만족도 측정도구 및 단축형의 타당도와 신뢰도)

  • Kim, Suk-Sun;Gil, Minji;Kim, Daeun;Kim, Sunhai;Heo, Dayeon;Moon, Nan Young
    • Journal of Korean Academy of Nursing
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    • v.52 no.2
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    • pp.228-243
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    • 2022
  • Purpose: The study aimed to translate the Couple Satisfaction Index (CSI 32) into Korean, to evaluate the reliability and validity of CSI 32 and short-form (CSI 16, 4) in the Korean context, and to determine a cut-off score for Korean couples. Methods: Korean Versions of the Couple Satisfaction Index (K-CSI) 32 was translated, back-translated, and reviewed by five bilingual experts. Confirmatory factor analysis (CFA) was conducted with data from a sample of 218 couples (N = 436) to test construct validity. Validity and reliability were evaluated. The receiver's operating characteristics curve analysis was used to obtain the cut-off score. Results: The construct validities of K-CSI 32, 16, and 4 were verified using one-factor structures. The results of CFA showed a slightly better fit for K-CSI 16 and 4 than for K-CSI 32. Convergent validity was supported by significant positive correlations of K-CSI with Kansas Marital Satisfaction Scale, Dyadic Adjustment Scale, and Family Relationship Assessment Scale. Moreover, the significant differences in K-CSI between normal and depressive group demonstrated known-group validity. Cut-off scores of 105.5 on K-CSI 32, 50.25 on K-CSI 16, and 13.25 on K-CSI 4 were validated to identify distressed couple relationships. Conclusion: For clinical practice, the reliable and valid K-CSI 32 has the potential to measure changes in couple satisfaction after couple therapy or interventions. Applying K-CSI 32 may facilitate research on couple and family relationships in nursing and contribute to the discussion on the role of couple satisfaction in mental health.

The Actual Wearing Conditions and Preferred Design of Tailored Jackets for Obese Women in Their 20s and 30s (20~30대 비만여성의 테일러드 재킷 착용실태 및 선호디자인)

  • Oh, Young-Soon;Lee, Jeong-Ran
    • Journal of the Korean Society of Clothing and Textiles
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    • v.34 no.9
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    • pp.1479-1490
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    • 2010
  • This study provides basic data for the development of jacket patterns which reflect designs corresponding to the body shape features and preferences of obese women in their 20s and 30s by understanding problems they may encounter in wearing a ready-made jacket by researching the reality of ready-made tailored jacket wearing and their design preferences. A survey was conducted by sampling 82 obese women (over $25kg/m^2$ BMI) between the ages of 20 to 39. The details of the survey consists of general information, interest rate and importance rate on clothes, reality of wearing and purchasing jackets, measurement fits per each part, and preferred designs. SPSS 14.0 was used to analyze the data. The results showed that 76.8% of obese women wore their jackets less than 5 times a month. Those in the 20s wore the jackets more frequently than those in the 30s. The reasons for not wearing jackets frequently included uncomfortableness in activities and unavailability of the correct size. A total of 55% of the total preferred the fitting to be relatively smaller than the body size or tightly fitting. Although in the past, there was a tendency to wear a loose fit to cover the body shape, currently even obese body shapes avoided the loose fit as the tight fit is the trend. In terms of the satisfaction rate for the measurements per each part of jackets, there was a low satisfaction rate for most of the items. For the circumference items such as waist length and chest size, people responded that they were too small and for the length of items such as the length of jacket and sleeve length, people responded that they were too long. This was because the readymade clothes brands increase the length of items and circumference items in uniform in the same intervals when producing large sizes. Both those in the 20s and the 30s preferred a tight fit. In terms of preferred fabric, a wool/spandex mix was most popular and then cotton/spandex. This shows that they prefer those fabrics which allow an excellent activity while maintaining the exterior well. In addition, they preferred black color with no patterns because they wanted their body size to look reduced and did not want to receive any attention.

The Effects of Customer-Based Brand Equity(CBBE) for Stock Farm Products Brand on Brand Trust, Customer Satisfaction and Repurchase Intentions - Focus on Hoengsung Hanwoo Brand - (축산물 브랜드에 대한 고객기반브랜드자산이 브랜드 신뢰, 고객만족도 및 재구매의도에 미치는 영향 - 횡성한우를 중심으로 -)

  • Kwon, Young-Guk;Kim, Young-Joong
    • Culinary science and hospitality research
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    • v.22 no.3
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    • pp.224-239
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    • 2016
  • The purpose of this study is to understand the influence of customer-based brand equity(CBBE) on brand trust, customer satisfaction, and repurchase intention in the stock farm products brand, Hoengsung hanwoo. Based on a total of 301 samples obtained from empirical research, this study reviewed the reliability and fitness of the research model and verified a total of 5 hypotheses using the AMOS program. The hypothesized relationships in the model were tested simultaneously by using a structural equation model(SEM). The proposed model provided an adequate fit of the data, ${\chi}^2=635.175$(p<0.001), df=233, CMIN/DF=2.726, GFI=0.863, NFI=0.859, CFI=0.903, TLI=0.885, RMSEA=0.068. The model's fit, as indicated by these indexes, was deemed satisfactory, thus providing a good basis for testing the hypothesized paths. The SEM showed that the sublevels of CBBE of stock farm product brand such as perceived product quality(${\beta}=.562$) and brand image(${\beta}=.377$) had a positive significant influence on brand trust. In addition, brand trust had a positive significant influence on customer satisfaction(${\beta}=.525$) and repurchase intention(${\beta}=.669$). This study confirms that a firm brand management works as a significant factor in forming brand trust, and, as a result, has a positive impact on its consumer's satisfaction and repurchase intention. Through the studys' results, it is study proposed that there is a needs for establishing effective marketing strategies to improve of regional economies.

Active Coping Strategy Model for Chronic Arthritis : Appling Internal Model of World and Coping Resource (내적모형과 대응자원을 이용한 만성관절염 환자의 적극적 대응전략모형)

  • Mun, Mi-Sook;Lim, Nan-Young
    • Journal of muscle and joint health
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    • v.6 no.1
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    • pp.100-135
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    • 1999
  • Typical symptoms of rheumatic disease affect overall daily living and cause severe stress. Individuals afflicted with rheumatic disease have many illness-related stresses. Pain was the predominantly perceived stress followed by limitation in mobility, difficulties in carrying out activities of daily living. helplessness, dependency on others, threat to self-esteem, interference in social activity, interference in family relationships. difficulties performing at work, and discomfort of the treatment. Patients with chronic arthritis are subjected to long periods of continuous stress, which may require the management by the health care provider. In these cases, the purpose of the nursing is helping to promote health through supporting patient's coping. Therefore, for the nursing intervention to be effective, it is critical to build a theoretical framework that describes stress-coping for chronic arthritis. Thus, the purpose of this dissertation is to present a theoretical framework which describes the stress-coping processes and to empirically test pathos of this framework for the people with chronic arthritis. The foundation upon which this framework is built in the Erickson, Tomlin, and Swain(1983) theory of Modeling and role-Modeling. The subjects were 275 patients with rheumatoid arthritis or osteoarthritis who visited the outpatient clinic. A hypothetical model of stress-coping was tested by covariance structure analysis with PC-LISREL 8.12 program. As a result, the overall fit was good(Chi-square=94.49, P=0.00, RMR=0.067, GFI=0.95, AGFI=0.91, NNFI=0.93, NFI=0.91) for the hypothetical model. The results of hypothesis testing were as follows : Basic need satisfaction had a statistically significant influence on illness-related experience, emotional stress and coping resources. Internal health locus of control had a statistically significant influence on coping resources. However, independent variables(basic need satisfaction, internal health locus of control, illness-related experience, emotional stress and coping resource) did not have significantly influence on coping. And then, the hypothetical model was modified by considering both the theoretical implication and statistical significance of the parameter estimates. The revised model had a better fit to the data(Chi-square=83.11(P=0.00), RMR=0.061, GFI=0.96, AGFI=0.92, NNFI=0.95, NFI=0.92). Hypothesis emerged from the revised model was tested. The results of hypothesis testing were as follows : Basic need satisfaction had a statistically significant influence on illness-related experience, emotional stress and coping resources. Internal health locus of control had a statistically significant influence on illness-related experience and coping resources. Internal health locus of control, illness-related experience, emotional stress and coping resources had a significantly influence on coping. According to the results of this dissertation, basic need satisfaction and internal health locus of control play a central role in appraisal of illness-related experience and coping resources. And illness related-experience, emotional stress, and coping resources affect on coping activities. In summary, nursing interventions to enhance basic need satisfaction and internal health locus of control will decrease illness related experience and emotional stress and increase coping resources. Increased coping resources will prompt coping activities.

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A Structural Relation Among Self-Efficacy, Self-Esteem and Life Satisfaction of Highly Stressed University Students for Studying after Taking Swim Class in College (학업스트레스가 높은 대학생의 교양 수영 수업 수강에 따른 자기효능감, 자아존중감 및 생활만족도의 구조적 관계)

  • Lee, Young Jun
    • Journal of the Korean Applied Science and Technology
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    • v.37 no.2
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    • pp.192-205
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    • 2020
  • The purpose of this study is to verify the structural relationship empirically among self-esteem, self-efficacy and life satisfaction of college students who answered that they had high academic stress. SPSS 23.0 and AMOS 21.0 were used to achieve the objectives of this study. In SPSS 23.0, frequency analysis to analyze demographic characteristics, correlation analysis to verify multi-collinearity among the questionnaire scales, and reliability verification to determine the reliability of questionnaire questions were conducted. In AMOS 21.0, confirmatory factor analysis was conducted to verify the construct validity of factors and to verify the causal relationship between variables. To determine the goodness of fit of the model, the 𝑥2 test and the goodness-of-fit index were used. Judging. First, the self-efficacy of college students with high academic stress group through swimming class was positively influenced on self-esteem. Second, the self-efficacy of college students with high academic stress group through swimming class was positively influenced on life satisfaction. Third, the self-esteem of college students with high academic stress group through swimming class was found to affect life satisfaction. This study has significance in demonstrating the problem of academic stress of Korean university students and in proposing expansion of the physical education class as a solution.

The Influence of Deluxe Hotel Culinary Staff's Psychological Contract Breach on Job Satisfaction and Turnover Intention: Focus on the Moderating Effects of Staff Careers (특 1급 호텔 조리종사원이 인지하는 심리적 계약위반이 직무만족도 및 이직의도에 미치는 영향: 경력의 조절효과를 중심으로)

  • Hong, Yun-Ju;Kim, Young-Joong
    • Culinary science and hospitality research
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    • v.22 no.7
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    • pp.187-202
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    • 2016
  • The purpose of this study was to better understand the influence of psychological contract breach in deluxe hotel culinary staff memeberss on job satisfaction and turnover intention. Based on a total of 280 samples obtained for empirical research, this study reviewed the reliability and fitness of the research model and verified a total of 4 hypotheses using the AMOS program. The hypothesized relationships in the model were simultaneously tested by using a structural equation model(SEM). The proposed model provided an adequate fit to the data, ${\chi}^2=334.152$ (p<.001), df=162, CMIN/DF=2.063, GFI=.893, AGFI=.861, NFI=.919, CFI=.956, RMSEA=.062. The model's fit, as indicated by these indexes, was deemed satisfactory, thus providing a good basis for testing the hypothesized paths. The SEM showed that relational contract breach (${\beta}=-.236$) had a negative significant influence on job satisfaction. In addition, job satisfaction (${\beta}=-.236$) had a negative significant influence on turnover intention. The moderating effects on career the formulated model was verified. Limitations and future research directions are also discussed.

The Effects of Consumption Value Perceived by Resort Customers on Customer Satisfaction and Behavioral Intention : Focusing on Moderating Effects by Gender and Marital Status (리조트 고객의 소비가치와 고객만족 및 행동의도와의 인과관계 연구: 성별과 결혼유무에 따른 조절효과를 중심으로)

  • Kim, Young-Joong;Kwon, Young-Guk;Yoon, Hye-Hyun
    • Culinary science and hospitality research
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    • v.18 no.3
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    • pp.72-89
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    • 2012
  • This study aims to understand the influence of consumption value perceived by resort customers upon customer satisfaction and behavioral intention. Based on total 324 customers obtained from the empirical research, this study reviewed reliability and fitness of the research model and verified total 4 hypotheses with AMOS program. The hypothesized relationships in the model were tested simultaneously by using a structural equation model(SEM). The proposed model provided an adequate fit to the data, ${\chi}^2$=467.489(p<.001), df=326, CMIN/DF=1.434, GFI=.911, AGFI=.889, NFI=.881, CFI=.960, RMSEA=.037. The model's fit, as indicated by these indexes, was deemed satisfactory, thus it provided a good basic for testing the hypothesized paths. The result showed that the functional value(${\beta}$ .233, p<.01), social value(${\beta}$ .125, p<.05), emotion value(${\beta}$ .310, p<.001), epistemic value(${\beta}$ .144, p<.05) had a positive significant influence on customer satisfaction. Also, customer satisfaction(${\beta}$ .225, p<.01) had a positive significant influence on behavioral intention. The moderating effects by gender and marital status were found not to exist. Limitations and future research directions are also discussed.

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