• 제목/요약/키워드: experienced violence

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Relationships between Experiencing Verbal Violence and the Emotional Responses and Coping Behaviors of Dental Hygienists

  • Kim, Mi-Jeong;Lim, Cha-Young
    • 치위생과학회지
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    • 제17권3호
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    • pp.209-217
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    • 2017
  • This study investigated the relationships between experiencing verbal violence and the emotional responses and coping behaviors of dental hygienists who worked in Jeonju between February 24 and March 18, 2017 to prepare strategies for managing verbal violence and establish a healthy working environment for dental hygienists. The following findings were obtained in this study. The dental hygienists primarily experienced verbal violence from patients and guardians (1.67 points). The most common verbal violence type was, "Someone treated me impolitely." The most common emotional response to verbal violence was "anger" (3.52 points). The coping style of most dental hygienists was problem-focused coping (3.28 points), followed by emotion-focused coping (2.75 points). Most hygienists with the problem-focused coping style stated that they resolve the problem through dialogue (3.51 points), while most hygienists with the emotion-focused coping style responded that they just ignore the situation (3.78 points). The relationship between experiencing verbal violence and the emotional responses and coping behaviors of dental hygienists showed a statistically significant positive correlation (p<0.05) with emotional responses and problem- and emotion-focused coping associated with experiencing verbal violence from dentists, patients, and guardians. These findings confirm the need to reduce verbal violence, control emotional responses after exposure to verbal violence, and use more problem-focused coping measures. Dental hygienists must develop interpersonal skills and communication techniques and promote professionalism in their workplace to protect themselves from verbal violence at work.

수술실 간호사의 폭력경험과 스트레스 및 이직의도 (Workplace Violence, Stress, and Turnover Intention among Perioperative Nurses)

  • 노연호;유양숙
    • 성인간호학회지
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    • 제24권5호
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    • pp.489-498
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    • 2012
  • Purpose: The purpose of the study was to identify reports of workplace violence, stress and turnover intention among perioperative nurses. Methods: The data were collected using questionnaire from 162 perioperative. Results: All of the nurses in the study reported incidents of violence within six months of the study. Doctors and specifically operating surgeons were cited as perpetrating workplace violence. The stated source of the violence was failure or shortage of surgical equipment or instrument and fall out of surgeon's preference. Subjects reported (87.7%) workplace abuse from nurses and most often from senior nurses. Nurse abuse was in the form of verbal abuse. Fatigue and stress stemming from heavy workload were cited as the source of the workplace violence. The subjects reported stress levels of 7.39 out of a possible ten points from workplace violence. A little more than thirty five percent of the subjects reported having intentions to leave because of workplace violence. These nurses reported higher level of stress and experienced more workplace violence from nurses and doctors as compared to those nurses who reported no turnover intention. Conclusion: The results of this study indicate that a third of the employed nurses reported wanting to leave their positions due to workplace violence. Workplace violence is a serious problem for nurses whether it is from physicians or from other nurses.

The Effect of Violent Experience on Burnout among Some Dental Hygienists

  • Jeon, Eun-Jeong;Han, Mi Ah;Park, Jong;Choi, Seong Woo
    • 치위생과학회지
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    • 제17권5호
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    • pp.413-422
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    • 2017
  • This study investigated the effect of violent experience on burnout among some dental hygienists. The study subjects were 242 dental hygienists working at dental clinics. Data were collected by self-administered questionnaire including information such as demographics, work-related characteristics, working environment, experience of violence, and burnout. The violence was classified as verbal violence, physical threat, or physical violence committed by dentists, patients, or caregivers. Descriptive analysis, t-test, ANOVA, correlation, and multiple linear regression analysis were performed to examine the factors associated with burnout. The levels of verbal violence, physical threat, and physical violence by dentists were $0.53{\pm}1.26$, $1.12{\pm}2.70$, and $0.04{\pm}0.42$, respectively. The levels of verbal violence, physical threat, and physical violence by patients and caregivers were $1.50{\pm}1.89$, $1.41{\pm}2.24$, and $0.24{\pm}1.38$, respectively. The score of burnout was $3.13{\pm}0.43$. Total violence, verbal violence, and physical violence by dentists were positively correlated with burnout. Total violence, verbal violence, and physical threat by patients and caregivers were positively correlated with burnout. In multiple linear regression analysis, the level of physical violence by dentists was positively associated with burnout of dental hygienists (${\beta}=0.95$, p=0.032). The levels of total physical violence (${\beta}=0.28$, p=0.002), verbal violence (${\beta}=0.15$, p<0.001), and physical threat (${\beta}=0.19$, p=0.009) by the patients or caregivers were positively associated with burnout of dental hygienists. This study examined the association between violence and burnout among dental hygienists. The level of violence showed positive correlation with burnout. Environment improvement to protect employees from violence and for management of employees who experienced workplace violence are needed to reduce the burnout.

제주 지역 병원 간호사의 직장 폭력 경험 실태 (The Experiences of Workplace Violence toward Nurses in Hospitals in Jeju Province, South Korea)

  • 박은옥;김정희
    • 한국직업건강간호학회지
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    • 제20권2호
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    • pp.212-220
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    • 2011
  • Purpose: This study was to investigate the prevalence & types of workplace violence toward nurses in hospitals, and to understand nurse's coping response, cause of violence and prevention strategy. Methods: The data were collected from 254 nurses working in 9 hospitals in Jeju Province by the self-report from June to August 2010. Results: The respondents experienced unpleasant or insulting words (89.8%), verbal threat (38.2%), physical threat (67.7%), physical injury (32.7%), severe physical injury (2.8%), and sexual harassment (26.4%) during the last one year. The frequent offenders were patients, patients' family and physicians in order. The causes of violence which nurses perceived were personality of offenders (76.4%), lack of assessment of aggressive patients or care givers (42.1%), and lack of explanation to patients or caregivers (33.5%). They reported that coping strategies for workplace violence were 'established reporting system (63.4%)', 'building a cooperative circumstances within team members (58.3%)', and 'formulation of hospital policies for violence prevention and coping (54.3%)'. Conclusion: These findings showed nurses are at considerable risk for workplace violence, and they experience various types of violence from patients, caregivers, and physicians. We suggest that hospitals formulate appropriate policies, guidelines and programs to prevent and cope with workplace violence in hospitals.

택시 운전직 종사자의 직장폭력 평가 (Assessment of Workplace Violence among Taxi Drivers)

  • 이미호;이사우;피영규
    • 한국산업보건학회지
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    • 제31권1호
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    • pp.31-37
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    • 2021
  • Objectives: The purpose of this study was to evaluate the level of workplace violence experienced by taxi drivers and identify the affected factors. Methods: Two hundred twelve taxi drivers were investigated for general characteristics and workplace violence was evaluated using K_WVSⓇ13. The data was collected from July to October 2020 through questionnaires. It was analyzed using t-test and ANOVA with SPSS WIN23.0. Results: Most of the taxi drivers were elderly and suffered from long hours of labor and low wages. After evaluating four sub-factors of workplace violence, 'psychological and sexual violence from customers', 'psychological and sexual violence from customers, supervisors, and coworkers' and 'physical assault from customers/supervisors/coworkers' were judged as risks. For 'psychological and sexual violence from customers, supervisors, and coworkers', the mean score by age was significantly higher for workers in their 70s or older and those with 30 years of experience compared to other age groups. In the case of 'psychological and sexual violence from customers', sales taxis were significantly higher than private taxis. Conclusions: It is necessary to develop a workplace violence prevention program suitable for the characteristics of taxi drivers in order to manage their physical and mental health. When establishing such a program, business type, age, and experience must be considered.

한방 의료기관 내 의료인 대상 폭력 피해에 대한 실태 조사 (Investigation on the situation of violence against medical staffs occurring in Korean medicine clinics)

  • 한경숙;남동현
    • 대한예방한의학회지
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    • 제27권3호
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    • pp.69-81
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    • 2023
  • Objectives : The purpose of this survey is to investigate the current status of violence that occurred in Korean medicine clinics targeting medical staff. Methods : First, questionnaires were developed to investigate the actual situation of violence against medical personnel occurring within Korean medicine clinics. The questions consist of five items on the characteristics of the respondent, ten items on identifying the actual state of violence against Korean medical workers, two items on relevance to COVID-19, two items on related legal issues, and three items on policies. The survey was conducted online from 16 November 2021 to 30 November 2021. Results : Total 519 Korean medical doctors responded to the questionnaire, and 314 (60.50%) responded that they had experienced violence demage while working. While the female staffs experience significantly more violence (𝜒2=18.398, p <0.001) and sexual violence (𝜒2=74.855, p <0.001) than the males, the males tend to be more exposed to physical assault than the female (𝜒2=3.900, p = 0.048). Conclusion : Through this study, we identified the situation of violence against medical staffs in Korean medicine clinics, and concluded that it should be necessary to establish strategies for the prevention and management of violence in a social and institutional way.

초등학교 학교폭력 피해경험에 대한 전국조사 : 성인의 회고적 보고에 의한 연구 (National Survey on Experience of School Violence at Elementary School : Retrospective Reports by Adults)

  • 한인영;박명숙;유서구;김경희
    • 아동학회지
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    • 제29권1호
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    • pp.155-167
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    • 2008
  • The study examines the prevalence and characteristics of school violence in elementary school, utilizing a census-based nationwide sample of 2,037 adults, 19 years of age and older. A structured questionnaire was administered, which reported their experiences of school violence retrospectively. The findings revealed that a third of the respondents were victims of one or more episodes of school violence during their elementary school years. Men reported much higher rates of victimization than women, and those from low-income families experienced more episodes of victimization than those from middle or high-income families. The study also showed that the rate of school violence is increasing among the younger generations.

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학교폭력 피해아동의 학교적응과 보호요인 (School Adjustment and Protective Factors of School Violence Victims)

  • 성지희;정문자
    • 아동학회지
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    • 제28권5호
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    • pp.1-18
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    • 2007
  • This study examined school adjustment and protective factors of school violence victims in 1128 5th and 6th graders. Children completed questionnaires. Descriptive analysis showed that 52.5% of the participants had experienced school violence at least once over the past 9 months. Boys reported more school violence than girls. Victims of school-violence experience showed lower levels of school adjustment than other students, but victims with protective factors of high self-esteem, teacher's support, internal locus of control, and parents' democratic fostering attitude showed better school adjustment. While these protective factors had a positive influence on children's school adjustment, friend's support had a negative influence.

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미혼대학생의 혼전 단계에서의 신체적 폭력의 경험에 관한실태조사연구 (A Study on the Courtship Violence among Unmarried College Students I)

  • 김용미
    • 가정과삶의질연구
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    • 제14권1호
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    • pp.187-197
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    • 1996
  • The purpose of this study is to investigate the incidence and dynamics of permarital abuse among never-married college students. 21.3% of 497 male and female respondents reported that they had experienced premarital violence at least once. Types of violence most frequently used were pushing or shoving slapping and throwing objects. It is interesting that both victims and aggressors interpret violent acts as expression of love most of all. Behavioral response to violent acts were to try to make up to talk to the partner and to apologize. In general the respondents had negative attitudes toward violence in premarital and marital relationships. Males showed more positive attiutudes toward violence than females. This sex difference appeared to have some inflence on marital abuse, In is suggested that counseling program and shelter for victims of severe violence need to be developed.

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보건소 방문보건인력들이 경험하는 폭력 실태와 폭력 후 반응 및 대처양상 (Violent Experiences and Coping among Home Visiting Health Care Workers in Korea)

  • 이인숙;이광옥;강희선;박연환
    • 대한간호학회지
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    • 제42권1호
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    • pp.66-75
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    • 2012
  • Purpose: The purpose of this study was to explore violent experiences of home visiting health care workers in Korea. Methods: This study was a cross-sectional survey. Data were collected using self-report questionnaires from 1,640 health care workers. Data collection was done between September 1, 2009 and June 30, 2010. Results: Of the respondents, 70.6% had experienced work-related violence. Shouting (51.9%) was the most common verbal violence, followed by verbalizing sexual remarks to the health care workers (19.0%) and touching the hands (16.5%), the most common acts relating to sexual harassment. Of the respondents who had experienced violence, 50.9% told their peers about the incidents. However, the major reasons why they did not report these incidents was due to the fact that they felt it was useless to file reports and that they expected such incidents to occur as part of their job. The majority of the respondents (86.4%) wanted education on how to deal with such violence at work. Conclusion: The results of this study indicate that efforts should be made to increase awareness and to minimize violence in the workplace. Also, educational programs should be designed to improve knowledge and to prevent workplace violence.