• Title/Summary/Keyword: evaluation of users

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A Design of Users' Manual for Mobile Phones through Questionnaire Survey (설문조사를 통한 이동전화기 사용설명서의 설계 방안)

  • Kim, Jae-Guk;Jeon, Yong-Ung;Jo, Am
    • Journal of the Ergonomics Society of Korea
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    • v.19 no.3
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    • pp.77-92
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    • 2000
  • This study is about the satisfaction and the usage of users' manual for mobile phones with multi-functions. The users' manual is redesigned by including ergonomic factors verified through survey. This paper is to propose a redesigned users' manual which is more readable and understandable than original users' manuals. The degree of improvement is measured by the usability evaluation. There are significant differences(p<0.05) in the number of functional description original users' manuals. And the degree of users' satisfaction with the description of Crystal Display) are significant diffenences among the original users' manuals. In the as of description, the significant differences are partially found. The users' manual is re arranging the explanations of functions compactly in a table form, and reducing the cl has also $3cm^*2cm$ LCD figures to facilitate the understanding. The usability evaluation users' satisfaction and understanding for the redesigned users' manual are higher than original users' manuals.

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Priority Analysis of User Interface Evaluation Criteria for the Elderly Based on User's Lifestyle (라이프스타에 의한 노인 사용자 인터페이스 평가 우선 순위 분석)

  • Shin, Won-Kyoung;Park, Min-Yong
    • Journal of the Ergonomics Society of Korea
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    • v.29 no.3
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    • pp.287-296
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    • 2010
  • The purpose of this research is to analyze priority of the elderly user interface (UI) evaluation criteria based on user's lifestyle. Since the elderly population will occupy over 20% of the all Korean population in the near future, we need to know older users' needs and information because elderly users will be main customers in the super-aged society. This paper investigated the definition of elderly users and characteristics demographically, socio-economically, and physically/cognitively. A total of 238 questionnaires from older users were analyzed based on a segmentation table for the elderly developed by the previous study. According to factor analysis and cluster analysis, 6 types of lifestyle and 4 groups of the elderly users were classified, respectively. The priority of UI evaluation criteria for large electronic home appliances and mobile products was analyzed by analyses of variance (ANOVAs). The results indicated that the priority of (physical, emotional, and cognitive) UI criteria was significantly different among elderly users' lifestyles for both home appliances and mobile products. Consequently, the results of this study may help the company develop some competitive silver products and give higher satisfaction to the elderly users by suggesting different priority of UI evaluation criteria according to the target elderly group. The results may also contribute to revitalize national economy by significantly increasing senior market shares.

The Student-Centered Educational Evaluation and Reporting on School Mathematics (수학교과에서 학습자 중심의 교육평가 결과보고 방안 논의)

  • Ko Hyoung-Jun;Won Seoung-Joun
    • The Mathematical Education
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    • v.45 no.2 s.113
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    • pp.205-215
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    • 2006
  • One of the most important concepts in the 7th curriculum of Korea is the student-centered education. Since educational evaluation has significant influence on the whole curriculum, if we realize the importance of the student-center education on the curriculum we should establish the student-centered educational evaluation system. Educational evaluation is defined by the theory of information to permit information users to identify, to measure, to manipulate and to communicate useful educational information concerning an educational curriculum for making decisions. If we accept the above definitions, the demands of information users are significant in the light of conceptual framework of educational evaluation. The purpose of this study is to analyze the conceptual framework of educational evaluation from information users' perspectives and to investigate the qualitative characteristics which satisfy information users' need for making decisions. We also show that students aren't provided sufficient evaluation results information to decide for their study plans by analyzing an evaluation study of the 7th primary curriculum. Finally, this study suggests how to improve an evaluation system for students in mathematics.

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Users' Evaluation of Information Services in University Archives (대학기록관 이용자의 기록정보서비스 평가)

  • Jeong, Woo-cheol;Rieh, Hae-young
    • Journal of Korean Society of Archives and Records Management
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    • v.16 no.1
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    • pp.195-221
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    • 2016
  • In a situation where the recognition of archival services remains minimal, an evaluation of archival information services by users could provide a better understanding of users' practical needs and present helpful information for improved services. A service evaluation by users using questionnaires was conducted in university archives, which can similarly categorize their user groups and have frequent interactions with the users for the provision of services. Questionnaires suitable for the evaluation of university archives were developed based on the review of the evaluation tools in archival information services. From April to October 2015, 113 users' evaluation results were collected from 13 university archives. As a result of goodness of fit tests, the users' service evaluation items were categorized into four parts: Use Results, Provision of Information on Archives, Accessibility to Archives, and Interaction. For those four parts, evaluation by descriptive statistics, T-test, correlation analysis, and regression analysis were conducted. Users evaluated Interaction parts highly while they were less satisfied with Provision of Information on Archives. T-test results showed that university archives with search engines and with electronic records management systems were evaluated higher than archives without such technology. In the regression analysis, the Interaction and Provision of Information on Archives parts were found to have an influence on the Use Results part.

Dynamic User Reliability Evaluation Scheme for Social Network Service (소셜 네트워크 서비스에서의 동적 사용자 신뢰도 평가 스킴)

  • Lee, Changhoon;Jung, Youngman;Jung, Jaewook;Won, Dongho
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.23 no.2
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    • pp.157-168
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    • 2013
  • The social network service is the bidirectional media that all of the users are be able to directly produce, process, and distribute the information without distinction of the producer and consumer. Over increasing the users rapidly, the users are be able to obtain and share the various information, but the problems occur due to the spread of unreliable information on the service. Moreover, it is spreading the problems violating the privacy and decreasing the reliability of the users by exploiting the open environment. Therefore, sensitive information can be delivered only to users which information producer can trust, and the users should get the information from the trustworthy users. Due to this necessity, it needs the efficient method can evaluates the reliability of the users. In this paper, we define the reliability in the service, make the trust parameter by using the function of the service, and propose the dynamic user reliability evaluation scheme evaluating the reliability of users. We draw the trust range on the reliability of users by analyzing the proposed reliability evaluation scheme.

Web Page Evaluation based on Implicit User Reactions and Neural Networks

  • Lee, Dong-Hoon;Kim, Jae-Kwang;Lee, Jee-Hyong
    • International Journal of Fuzzy Logic and Intelligent Systems
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    • v.12 no.2
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    • pp.181-186
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    • 2012
  • This paper proposes a method for evaluating web pages by considering implicit user reaction on web pages. Usually users spend more time and make more reactions, such as clicking, dragging and scrolling, while reading interesting pages. Based on this observation, a web page evaluation method by observing implicit user reaction is proposed. The system is designed with Ajax for observing user reactions, and neural networks for learning correlation between user reactions and usefulness of pages. The amounts of each type of user reactions are inputted to neural networks. Also the numbers of characters and images of pages are used as inputs because the amount of users' behaviors has a tendency to increase as the length of pages increase. The experiment is conducted with 113 people and 74 pages. Each page is ranked by users with a questionnaire. The proposed method shows more close ranking results to the user ranks than Google. That is, our system evaluates web pages more closely to users' viewpoint than Google. Although our experiment is limited, our result shows powerful potential of new element for web page evaluation. Some approaches evaluate web pages with their contents and some evaluate web pages with structural attributes, particularly links, of pages. Web page evaluation is for users, so the best evaluation can be done by users themselves. So, user feedback is one of the most important factors for web page evaluation. This paper proposes a new method which reflects user feedbacks on web pages.

Digital Library Evaluation Criteria: What do Users Want? (디지털 도서관 평가기준: 이용자들이 원하는 것은 무엇인가?)

  • Xie, Iris;Joo, Soohyung;Matusiak, Krystyna K.
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.25 no.1
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    • pp.5-18
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    • 2014
  • Criteria for evaluating digital libraries have been suggested in prior studies, but limited research has been done to understand users' perceptions of evaluation criteria. This study investigates users' opinions of the importance of digital library evaluation criteria. Thirty user participants, including 10 faculty members and 20 students, were recruited from five universities across the United States. They were asked to rate the importance of evaluation criteria in eight dimensions (e.g. collections, information organization, context, etc.). The results demonstrate that users care about evaluation criteria related to the use and quality of collection and services rather than the operation of digital libraries. The findings of this study are relevant to the development of user-centered digital libraries and associated evaluation frameworks through the incorporation of unique users' needs and preferences.

Development of Measurement and Evaluation Technique for Software Quality in Design Phase (설계단계에서의 소프트웨어 품질측정과 평가기법 개발)

  • 장영숙;권영식
    • Journal of Korean Society for Quality Management
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    • v.27 no.3
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    • pp.94-112
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    • 1999
  • It is booming to use computer and information owing to the information society. As software applications have grown, so too has the importance of software quality. Therefore, software quality measurement and evaluation are necessary to satisfy the users who are using computers. The ISO/IEC 9126 defines six quality characteristics and twenty-one subcharacteristics including forty inter quality characteristics. We developed software measurement and evaluation technique using the check list in accordance with the ISO/IEC 9126 in design phase. We applied idea and concept of Total Quality Management in order to evaluate and measure the quality of software. Namely, it is the concept such as "you should do it right the first time." or "you have to build quality in the process." We executed the quantitative evaluation of software, also had shown the distinctive result in order that users and developers can find the errors easily. We evaluated the quality of academic softwares in order to verify developing technique at S college. As a result of the evaluation, this college has found it necessary to maintain the software as soon as possible because academic systems are not adequate for users at this present time.

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Users' Evaluation of Interior Design Features of Patients Rooms in Geriatric Hospital - From the perspectives of Nurses and Care-Givers - (노인요양병원 입원실의 실내디자인 특성에 대한 사용자 평가 - 간호사와 간병인 및 보호자를 대상으로 -)

  • Oh, Chan-Ohk
    • Korean Institute of Interior Design Journal
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    • v.23 no.2
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    • pp.182-192
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    • 2014
  • Demands for geriatric hospital have increased in an era of rapidly aging population. Most of aged patients tend to stay in institutions for long terms. This means that the patient rooms of geriatric hospital should be given different considerations from those of normal hospital in designing interior features. They should be a homelike places for the aged patients and designed to take care of specific needs of the aged. However, most of geriatric hospitals are designed with little attention to such point. They appear almost same to normal ones. This study attempts to examine how users evaluate patients' rooms. The users are nurses, care-givers and family members of aged patients in six geriatric hospitals in Busan. They rated 12 features of patient rooms from 0 point to 100 points and described reasons why they rated in that way. Also, the walk-through was done for these six hospitals. 12 features are sizes of patient rooms, sizes and fixtures of bathrooms, sizes and locations of windows, bed layout, numbers and types of chairs, sizes and types of closet, lighting, color scheme, finishes of floor and wall, and interior design tone. Followings are findings : The users evaluated patients' rooms relatively positive. However, extra chairs for visitors, closet in patients rooms and storage in bathroom, and sizes of patients rooms and bathrooms were evaluated relatively negative.

The Analysis of Service Characteristics for Subway Passengers Using The Importance-Performance Analysis(IPA) (IPA분석을 이용한 지하철 이용자 서비스 특성에 관한 연구)

  • Park, Jung-Soo;Yoon, Sang-Hoon;Bae, Gi-Mok;Kim, Tae-Ho
    • Journal of the Korean Society for Railway
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    • v.10 no.4
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    • pp.420-430
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    • 2007
  • It is reported that many users of the subways in Seoul are not currently satisfied with the subway services. The cause of the dissatisfaction is that the qualitative items and indexes are not considered properly, and also does not diversify the evaluation items to follow the change of subway environment. Therefore in this study the evaluation items and indexes that can reflect of the subway users' characteristics are examined and synthesized. Then the characteristics of service are analyzed for the senior subway system users and junior subway system users that are classified with the cluster analysis. The result of the study is that the majority of users on subway are not satisfied the qualitative items which are safety, kindness, comfortableness, convenience excepting for punctuality and accessibility. So, if the service of subway users improve, the qualitative items is needed to consider with quantitative items.