A Design of Users' Manual for Mobile Phones through Questionnaire Survey

설문조사를 통한 이동전화기 사용설명서의 설계 방안

  • 김재국 (동국대학교 산업공학과 대학원) ;
  • 전용웅 (동국대학교 산업공학과 대학원) ;
  • 조암 (동국대학교 산업공학과)
  • Received : 1999.11.01
  • Accepted : 2000.11.10
  • Published : 2000.12.31

Abstract

This study is about the satisfaction and the usage of users' manual for mobile phones with multi-functions. The users' manual is redesigned by including ergonomic factors verified through survey. This paper is to propose a redesigned users' manual which is more readable and understandable than original users' manuals. The degree of improvement is measured by the usability evaluation. There are significant differences(p<0.05) in the number of functional description original users' manuals. And the degree of users' satisfaction with the description of Crystal Display) are significant diffenences among the original users' manuals. In the as of description, the significant differences are partially found. The users' manual is re arranging the explanations of functions compactly in a table form, and reducing the cl has also $3cm^*2cm$ LCD figures to facilitate the understanding. The usability evaluation users' satisfaction and understanding for the redesigned users' manual are higher than original users' manuals.

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