• Title/Summary/Keyword: evaluation of user's satisfaction

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Post Occupancy Evaluation of Hanok in Rural Area and Comparative Study on the Perception of Hanok -Hanok Residents and Architectural Designers Comparison Based on- (농촌한옥의 정주성 평가 및 한옥에 대한 인식도 비교 연구 -한옥거주자와 건축설계자간의 비교를 중심으로-)

  • Lee, Chang-Jae;Choi, Il
    • Journal of the Korean Institute of Rural Architecture
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    • v.12 no.2
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    • pp.77-84
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    • 2010
  • Hanok has been widely distributed as a support policy by local governments for the purpose of improving residential environment. In this study, Hanok in a rural area was founded was to evaluate the user's satisfaction. Hanok between residents and the perception of architects and tries to figure out the difference. Current Hanok residents showed higher satisfaction, but they showed negative response for high construct cost, plane form of building, insulation performance and noise. According to the comparison of recognition between residents and architectural designers, they showed differences in "Low soundproofing", "lack of storage space", "Equipment", "Tile", "The modularity of the flat panel design", and "The modularity of construction materials" and it was examined that architectural designers group had higher preference for traditional materials and forms. For succeeding to the traditional architectural factors of Hanok and distributing it as modern house, the research on use of modern materials and modulation of plane and members should be performed for reducing construction cost and improving insulation performance.

Implementation and Evaluation of Green Building Features: Case Study of Trees Atlanta Kendeda Center (친환경인증건축물 Trees Atlanta Kendeda Center에 나타난 친환경계획요소의 특징 및 사용자평가 연구)

  • Choi, Young-Oh;Ahn, Yong-Han
    • KIEAE Journal
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    • v.12 no.2
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    • pp.59-64
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    • 2012
  • In the United States, the implementation of the LEED green building rating system has dramatically changed the construction industry to motivate construction participants to employ green building approaches into projects. The objectives of green building rating systems are to achieve the triple bottom line benefits including economic, social and environmental benefits that are able to not only provide an excellent amenity to building users, but also to reduce environmental problems associated with buildings and accomplish financial benefits. Since the implementation of green building features has many benefits, the purpose of this study is to identify occupants' satisfaction of green building and the transformation of occupants'' attitude toward sustainability by conduct an in-depth case study of the cutting-edge green building project located in Atlanta, GA, USA. Based on this case study, it is possible to suggest construction participants in Korea to identify how green building can improve occupants'' satisfaction of the building and change their attitude toward sustainability.

A Study on Evaluating Service Quality in Special Libraries (전문도서관의 서비스 품질평가에 관한 연구)

  • 김윤실
    • Journal of the Korean Society for information Management
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    • v.19 no.3
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    • pp.161-188
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    • 2002
  • The rapid change in almost every area of science at the turn of the 21s1 century have also affected libraries and information centers. Whatever the change, from the library users' perspective, the functions provided by the library, is perceived as "service" and the satisfaction of the users can only be measured by the quality of the service. The study adopted the SERVQUAL model and five factors of SERVQUAL. Tangibles, Reliability, Responsiveness, Assurance. and Empathy are used as parameter values. In measuring the parameter variable, both the users' expectations and their perceived service level were measured. The difference between the expectations and the perceived level was used as users' assessment of service quality. According to the results. all but re-investment dependence level among the five SERVQUAL levels, were linked in one way or another.r another.

A Study on Use Evaluation of Electronic Journals (전자저널의 이용평가에 관한 연구: Y대 도서관의 IDEAL을 중심으로)

  • 손정표;심상순
    • Journal of Korean Library and Information Science Society
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    • v.32 no.4
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    • pp.419-447
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    • 2001
  • This study is to analyze a cost-benefit and a cost-effectiveness on the basis of number full-text downloaded from IDEAL in the electronic journals consortium of Y University Library during 2000. The result of this study shows that Y University Library used more the combined print and electronic journals than only electronic journals, and in the case of the analysis on the cost-benefit, there was no benefit, but the cost-effectiveness was very high. Based upon the result of this study, it suggests that academic libraries request a trial from the information agency and carry out user instruction analysis of varied use statistics, user satisfaction survey so as to promote use of electronic journals.

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A Case Study on the Cultural Services of a University Library: A Case of the S Women's University (대학도서관의 문화행사에 대한 사례연구 - S여대를 중심으로 -)

  • Kim, Kil-Ja
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.3
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    • pp.145-164
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    • 2007
  • They say the 21 Century is the culture-centered age. As the income is increased. the concern about human culture will cause the elevation of life quality and the growth of culture needs. For that reason library service to meet their user's need for culture will be needed. The purpose of this study is to improve the university library service to suggest the solution for successful developmental strategy on cultural program of university library with the positive approach of analysis and evaluation. For specific instance, the cultural services of S women's university library was analyzed and evaluated. The point of the evaluation are five aspects: 1) the recognition of the users for the overall cultural services 2) the satisfaction index for the contents(topics) of the cultural services 3) the satisfaction index for the way of managing 4) the participation index of users. As the result of the analysis, the specific solution for the strategy of university library's cultural services for the future would be suggested.

The PUI design evaluation principles of EBD is helpful in the dermatology clinic (사용편의성 향상을 위한 피부과 에너지베이스디바이스의 PUI 디자인 평가원칙 연구)

  • Jeong, Je-Yoon;Lee, Hae-Jin;Nam, Won-Suk
    • Journal of the Korea Convergence Society
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    • v.12 no.4
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    • pp.141-149
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    • 2021
  • In the case of an energy base device (EBD), which is used for treatment in dermatology, it is difficult to access it as a design, and because the range of users is narrow, there is a lack of research data considering the user's convenience. This study is a research paper that analyzes the problems and needs felt by doctors and nurses from the user's point of view of dermatology EBD, and seeks directions for improvement. After identifying the types and components of EBD through literature and observational research. Problems of each component of EBD were identified through a questionnaire on the use status and satisfaction level targeting users. After that, through a group discussion of experts, the principle of evaluating the usability of PUI design of Energy Base Devices was derived. The EBD's PUI design usability evaluation principle derived in this paper can be used as basic data to supplement the problems of EBD design, and is expected to improve the usability of EBD to be designed in the future.

Development of Interface Design and Evaluation Criteria of Internet Retail Transaction (인터넷 상거래의 인터페이스 디자인 및 평가지침 개발)

  • Park, Hee-Sok;Jang, Dong-Sung;Lee, Jeong-Kew;In, Chi-Ho
    • Journal of Korean Institute of Industrial Engineers
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    • v.26 no.2
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    • pp.146-154
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    • 2000
  • This study showed a way to develop web site of shopping mall through systematic identification of the interface elements affecting user's performance and subjective sensibility for Internet shopping mall. To quantify the effects of factors, simulators were designed and used in experiments. It was shown that location of 'Table of Contents'(left > right = up = down) and 'Menu' type(non_Drop down and page Movement = Drop down and page Movement > Drop down and non_age Movement) were the significant factors. However, whether 'Frame' was used or not, there was no significant difference. Also, in the evaluation of subjective sensibility, 'Background color' was a significant factor. And for 'Header & Scanning Column color', yellow color had a tendency to enhance satisfaction for 'simplicity', while green or blue color strengthened 'balance' feeling. But 'text style' was not significant.

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Development of Navigation Program for Cancer Patients using Mobile application (암환자를 위한 모바일 앱용 네비게이션프로그램 개발)

  • Kwon, Geun-ae;Jeong, Ga-jin;Park, Joo-mi;Jung, Mi-kyoung;Seo, Hwa-jeong;Kim, Jee-yoon;Kim, Yeon-hee;Park, Jeong-yun
    • Quality Improvement in Health Care
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    • v.21 no.2
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    • pp.28-38
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    • 2015
  • Objectives: The objectives of this research were to develop and evaluate a mobile application for navigation program for cancer patients who might experience some difficulties in obtaining and understanding further schedules, directions due to flooding information at a time and scattered educational materials. Methods: A mobile application was developed an educational mobile app for cancer patients based on a systematic instructional design model called ADDIE (Analysis, Design, Development, Implementation, and Evaluation) model. The developed application was evaluated by 76 users through a questionnaire of satisfaction. Results: A mobile app contains educational contents for cancer patients, based on their satisfaction, demand and knowledge about cancer education and information services. It contains management of symptoms, management of my schedule, and information about chemotherapy, FAQ, symptoms dangerous enough to contact the hospital, personal history about how to overcome cancer, hospital convenience facilities and education schedule of cancer center. A result of the evaluation of user's satisfaction showed 59.4% responding 'Satisfied' and 27.4% 'Very satisfied'. Conclusion: The personalized information and education contents for cancer patients by using the mobile application was given to cancer patient and then educational outcomes became more effective. The development of the application which persons can use regardless of time and place enables health care providers to acquire the foundation of the patients-oriented educational system. Education satisfaction and knowledge level was increased, after using mobile application.

A Systematic Review of the Attributes of Interior Design Affecting User's Positive Emotions Measured via Bio-Signals (생체신호 기반 사용자의 긍정적인 감정에 영향을 미치는 실내디자인 특성에 관한 문헌고찰)

  • Kim, Sieun;Ha, Mikyoung
    • Journal of the Architectural Institute of Korea Planning & Design
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    • v.36 no.5
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    • pp.83-91
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    • 2020
  • Environmental conditions are known to impact human health and behavior, emotions such as pleasure, anxiety, and depression, and reduce stress. Interior design that elevates emotional comfort and satisfaction can help improve mental health and well-being. This study is a systematic review that analyzed previous empirical studies that explored the effect of interior design elements on the user's emotional response which is quantitatively evaluated by bio-signal and qualitatively evaluated through self-reported questionnaire surveys. This paper aims to derive the attributes of interior design and biometric indicators that affect the user's positive emotion through the synthesis of previous studies and to confirm the feasibility of measuring bio-signals as an objective evaluation tool for architectural design and as a quantitative research method. As a result of the review, the biometric data from EEG, fMRI, ECG, EMG, GSR, and eye-tracking were used to measure the participants' emotional responses, which were manifested as positive or negative depending on certain attributes of interior design such as the form, color, lighting, material and furniture. The attributes of interior design related to the positive emotional response were the curved shape, high ceiling, openness of space, and subdued tone colors. Standard lighting conditions and wooden spaces were related to stress reduction in terms of comfort and relaxation. The free arrangement of furniture was related to the user's positive emotions. On the other hand, consistent experimental protocols could not be found, and although the sample sizes of the studies were small, the studies have demonstrated the feasibility of the emotional response measurement by using the biometric data. Therefore this method can be a useful objective tool in the measurement of human-centric data in architectural design, and to develop the evidence-based design to induce positive emotions and minimize stress.

Development of Web-based Interface Tool for Map Data Visualization (웹 환경에서의 지도 기반 데이터 시각화 인터페이스 툴 개발)

  • Choi, Jin;Kil, Sun-Young;Lim, Soon-Bum
    • Journal of Korea Multimedia Society
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    • v.20 no.8
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    • pp.1216-1223
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    • 2017
  • Because of the open data in public domains, it is easy to collect the public data. However, people find difficulty in visualizing the data in material that they actually want. Especially, A map is a difficult material to do the visualization work, without using the specific tools and learning. Therefore, in this paper, we proposed an interface tool for map data visualization that user can easily visualize various national statistics data on the map. We designed the interface by classifying the properties of the map systematically, focusing on the completion and convenience for making the map. After that, we developed a web-based application using D3.js. After user evaluation, we found that our application can visualize the map more quickly and completely than any other web interfaces for map data visualization. Users also found a higher satisfaction in operating convenience.