• 제목/요약/키워드: evaluation of center service

검색결과 573건 처리시간 0.029초

한방병원(韓方病院)과 보건소(保健所) 내원(內院) 환자(患者)의 의료(醫療) 서비스 인식(認識) 비교(比較) (Health-Care Services Recognition Comparison of patient between Korean Medicine Hospital and Seoul Health Center)

  • 정순현;남승규;김영일
    • 혜화의학회지
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    • 제22권2호
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    • pp.119-141
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    • 2014
  • Objective : This study was designed to health-Care services recognition comparison of patient between Korean Medicine 00 Hospital and Seoul 00 Health Center. Methods : 277 subjects were participated in this study. After a treatment, we analyzed a patient type by using a questionnaire. After all treatment, we conducted a survey about Medical Trust Scale, Medical Happiness Index Scale, Service Quality Scale. To evaluate a satisfaction degree, we analyzed results of survey statistically. Results : The results of the analysis, Korean Medicine 00 Hospital group got a higher score than Seoul 00 Health Center group statistical significantly on Medical Trust Scale, Medical Happiness Index Scale, Service Quality Scale. Conclusion : Korean Medicine 00 Hospital group got a higher score than Seoul 00 Health Center group. It was more effective in Korean Medicine 00 Hospital group than Seoul 00 Health Center group.

전문가 조사를 활용한 약제급여 적정성 평가 항목 및 지표 확대방안 도출 (Priority Therapeutic Groups to Expand Development of Prescribing Indicators using a Consensus Group of Health Care Professionals)

  • 전하림;김동숙;김보연
    • 약학회지
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    • 제59권4호
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    • pp.190-200
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    • 2015
  • Evaluation Project on Appropriate Prescribing (EPAP) which is analysing prescribing pattern and providing physicians feedback has begun in 2001. EPAP indicators are related to antibiotics for acute respiratory tract infections, overuse of injection, polypharmacy (no. of drugs prescribed together, no. of prescriptions with 6 or more drugs), prescribing of specific medication group (drugs for acid related disorders, NSAIDs, corticosteroids) and medication expenditure per prescription day. The aim of this study was to suggest a development plan for EPAP indicators suitable for domestic situation. A consensus group consisting of seventeen health care professionals evaluated significance of each therapeutic class for EPAP indicators expansion considering information such as magnitude of issue, prescribing indicators of foreign countries, reimbursement criteria by each therapeutic class. Based on the data and group survey, 5 classes were selected as candidates for prescribing indicators and we presented 24 indicators regarding 5 classes. The results suggested that we need to augment evaluation indicators of additional area.

사회복지서비스 기관의 조직성과에 관한 연구 : 서울시 지역사회복지관의 질 산출(quality output)을 중심으로 (A Study on the Performance of the Human Service Organizations : An Analysis from the Perspective of Quality of Output)

  • 강철희;정무성
    • 한국사회복지학
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    • 제49권
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    • pp.343-378
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    • 2002
  • This study examines the organizational performance of human service organizations from the quality output perspective. Using the 2001 evaluation data about 89 community welfare centers in Seoul, this study attempts to identify the levels of the performance of human service organizations in Korea. This study also attempts to identify the factors that predict performance of human service organizations measured in terms of client satisfaction and experts' evaluation about the functioning of each center. Results are as follows: (1) when pooling 866 clients' satisfaction level into satisfaction score about each center, the average of client satisfaction about the centers is 3.42 at 4 points scale. (2) 41.6% of the community welfare centers is evaluated as "highly qualified" in its overall operation and functioning by the professional evaluation team, (3) the employee reward system(+), practice based on the program guideline manual(+), the portion of the government support grant in its budget(-), the overall employee salary level(-), the level of acquirement of program grants from external sources (-) are the predictors in explaining clients' satisfaction level, and (4) the level of professional expertise of the executive director(+), the level of professional supervision of middle managers(+), the employee reward system(+), the program need assessment(+), the level of client information system(+), the portion of government support grant(-), the overall employee salary level(-) are the predictors for "being highly qualified" in its overall operation and function of each center. Through the empirical analysis, this study provides valuable knowledge about organizational performance of community welfare centers from the quality output perspective. Finally, this study discusses implications for more effective and efficient organizational performance of community welfare centers in Korea.

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일개 보건소 방문간호사업의 업무 분석 (A Study for Reorientation of Home Care Service at Community)

  • 이홍자;김춘미;윤순녕
    • 지역사회간호학회지
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    • 제9권1호
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    • pp.163-180
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    • 1998
  • The purpose of this study is to evaluate the community based home care service, and make reorientation for better service. The data was collected from the public health center, which was operated for one year, 1997. This case is evaluated and reoriented according to five elements of public health care system; system of resources for public health, organization and administration, health care delivery system of financing, management. In resources for public health, available health personnels are 15 physicians, 17 nurses, 11 nurse aides and 2 other persons. One professional health personnel take care of 609 clients, The equipments used for elderly and the disabled are 6 wheelchairs, 4 walkers, 1 hairwashers and 30 viberations. But these equipments are not enough to deal all clients. In organization and administration, planning and setting goals for community home care are made by the director, supervisor of family department and public health nurse. So there is no regular commitee for home care services in this community. The form of delivery of health care is focused on preventive health care. The important works of public health nurse are health education, preventive care for hypertension, D.M. and vaccination of communicable desease. In finaning system, funds come from central government(8.3%), local goverment(16.7%) and health center itself(3.8%), The services consist of health education, vaccination, clinical test and equipment. There are several local volunteers, which are local hospitals, a college, a christian association, a catholic association, a drivers association and a disabled association. The volunteer groups give physical and mental support to the clients. In management, this health center has three evaluation methods. One is done by local government, one is done by health center itself, and the other is done by clients with questionair. But the evaluation tools are deferent between agency. Home care services must be planned and evaluated. This public health center has to have more personnel, equipments, education for professional kowledge and meetings with community volunteer agencies.

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Service Life Prediction of Rubber Bushing for Tracked Vehicles

  • Woo, Chang-Su;Kang, In-Sug;Lee, Kang-Suk
    • Elastomers and Composites
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    • 제55권2호
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    • pp.81-87
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    • 2020
  • Service life prediction and evaluation of rubber components is the foundational technology necessary for securing the safety and reliability of the product and to ensure an optimum design. Even though the domestic industry has recognized the importance thereof, technology for a systematic design and analysis of the same has not yet been established. In order to develop this technology, identifying the fatigue damage parameters that affect service life is imperative. Most anti-vibration rubber components had been damaged by repeated load and aging. Hence, the evaluation of the fatigue characteristics is indispensable. Therefore, in this paper, we propose a method that can predict the service life of rubber components relatively accurately in a short period of time. This method works even in the initial designing stage. We followed the service life prediction procedure of the proposed rubber components. The weak part of the rubber and the maximum strain were analyzed using finite element analysis of the rubber bushing for the tracked vehicles. In order to predict the service life of the rubber components that were in storage for a certain period of time, the fatigue test was performed on the three-dimensional dumbbell specimen, based on the results obtained by the rubber material acceleration test. The service life formula of the rubber bushing for tracked vehicles was derived using both finite element analysis and the fatigue test. The service life of the rubber bushing for tracked vehicles was estimated to be about 1.7 million cycles at room temperature (initial stage) and about 400,000 cycles when kept in storage for 3 years. Through this paper, the service life for various rubber parts is expected be predicted and evaluated. This will contribute to improving the durability and reliability of rubber components.

'장애인 등에 대한 특수교육법' 시행에 따른 치료지원서비스 활성화 방안 : 물리.작업치료를 중심으로 (The Research for the Activation of Treatment Related Service According to the 'Special Education Law': Focusing on Physical.Occupational Therapy)

  • 이병희;정진화
    • 대한물리치료과학회지
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    • 제16권2호
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    • pp.45-55
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    • 2009
  • Background: This thesis aims at suggesting the direction for the introduction of public free treatment support system according to the establishment of [Special Education Law] and the right settlement of therapeutic support service. Method: It introduced the characteristics and the contents of school based PT & OT, diagnosis and evaluation, and operation method. It set up question items and presented intervention plan, and substantial intervention, beginning from the request of whole process. The diagnostic evaluation was described from 4 aspects, which are consideration matters in the time of document drawing and diagnostic evaluation, chiefly centering around SOAP. The flow of overall treatment support service, the allocation of 16 handicapped children for 1 therapist, and the weekly treatment frequency according to the treatment support location and environment were suggested in the concrete operation method. Result: The concrete method should be explored in order to provide handicapped students with requisite services, which are offered by various experts in the amended 'Special Education Law'. In addition, work condition and social welfare, which are equal to school teachers, should be provided for all experts. Conclusion: Along with these things, special education support center should establish the road-map for the education rehabilitation of the handicapped children from the evaluation of early diagnosis of the handicapped children to treatment support and lifelong education.

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일개지역의 보건의료서비스 이용 평가;Y지역의 대학병원과 보건소 데이터베이스를 통하여 (Evaluation on Utilization of the Health Care Service in One Urban Area in Korea)

  • 이병화;안성희
    • 간호행정학회지
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    • 제11권4호
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    • pp.401-414
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    • 2005
  • Purpose: This study was to evaluate the utilization of health care service and to provide supportive data for health care policy making in one urban area in Korea. Method: This study tested the significance of public health service using the database of an university hospital and public health center from Feb. 2000 to Dec. 2004. Data were analyzed by multidimensional analysis and data mining technique and produced the information on the classification of utilization characteristics by main disease and the total cost of use and disease association with the users of the public health center. Results: The Results were as follows: 1) Top 10 diseases in the area accounted for 22.4% of total frequency for the most recent 5 years in university hospital, while 59.0% in public health center. 2) There were significant correlations between university hospital and public health center user's insurance type and place of residence: It showed higher use of public health center for free service beneficiaries residing in Seoul than residents in nearby or local area. The medical insurance types for hospital users were more various than those for public health center users. 3) The use of hospital for patients of hypertension, diabetes mellitus and hyperlipidemia was tended to concentrate in mostly autumn and winter since August 2000, while the cost of using public health center for those patients has been steadily reduced since July 2000. 4) As a result of cluster analysis, there were classified into three homogeneous groups according to the total cost of using public health service, age, and the frequency of use. 5) The association analysis on patients with chronic disease in public health center produced a detailed information on accompanying diseases related to the incidence rate of disease of high frequency due to aging, information on drug abuse and immune disease. Conclusion: The health care policy for local community should be evaluated continuously. And the policy to build an integrated data warehousing by public health indicator system and to enhance the faithfulness of data is required.

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장기요양서비스의 질 개념 정립과 향상 방안 -현행 전략의 한계와 '좋은 돌봄'을 위한 현장의 목소리- (A Study on the Concept and Improvement Plan of Long-Term Care Service Quality -The Voice of Service Field for 'Good Care'-)

  • 석재은
    • 한국사회복지학
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    • 제66권1호
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    • pp.221-249
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    • 2014
  • 이 논문은 장기요양서비스의 질 향상을 위하여 서비스 목표라 할 수 있는 '좋은 돌봄'의 개념을 정립하고 그 구성요소를 찾아내며, 좋은 돌봄을 산출할 수 있는 조건에 대해 탐색했다. 또한 서비스 질을 어떻게 측정하는 것이 바람직한가에 대해서도 모색하였다. 이를 위하여 정부가 채택하고 있는 질 확보전략을 비판적으로 평가하고, 돌봄의 근원적 속성을 탐구한 선행 문헌들을 검토하고 지난 5년간 서비스 제공 경험에서 축적된 서비스 현장의 지혜를 질적연구방법을 통해 담아내고자 하였다. 연구 결과, '좋은 돌봄'은 개개인의 총체적 삶의 질(total quality life)이 가능한 최대로 보장될 수 있도록 단순히 신체적 기능적 욕구 충족만이 아니라 진정한 관심이 결합되어야 한다. 좋은 돌봄을 위한 가장 중요한 조건은 '좋은 돌봄관계'를 형성하는 것이다. 돌봄제공자와 돌봄수급자 간 관계가 시장규범에 훼손되지 않고, 상호신뢰 및 존중과 진정한 소통으로 돌봄수급자 욕구를 중심에 둔 개별화된 서비스를 제공하여야 한다. 평가체계는 전면적인 상대평가보다는 시설서비스의 핵심적 질에 대하여는 기관규모별 절대기준 인증체계를 마련하고, 인증기준 이상 부분은 기관마다 자율적으로 특성화하는 것이 바람직하다. 방문 재가서비스 평가는 이용자 만족도, 돌봄종사자 만족도, 재가서비스기관의 사례관리체계 등이 평가내용으로 구성되는 것이 적절하다.

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UTIS 교통정보 제공서비스 성과평가 인덱스 개발 (A Development of the Evaluation Index for UTIS Traffic Information Service)

  • 김은정;배광수;안계형;이철기
    • 한국ITS학회 논문지
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    • 제9권6호
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    • pp.13-21
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    • 2010
  • 도로교통공단과 경찰청은 2005년부터 전국 주요도시에 교통정보센터, 도로교통정보시스템(UTIS), CCTV, VMS 통신망 등 교통정보 기반시설을 설치하는 "도시지역 광역교통정보 기반확충사업"을 추진 중에 있다. 중앙교통정보센터는 국내 교통정보 허브(Hub) 기능을 담당하는 동시에 표준화된 광역교통정보관리체계의 구축 및 지역간 구분없는 UTIS 교통정보를 제공하는 역할을 수행하고 있다. 본 연구에서는 중앙교통정보센터를 통해 통합 제공되는 UTIS 교통정보 서비스의 효율적 추진과 품질향상을 도모하기 위한 방안을 모색하기 위해 수행되었다. 최종수요자(End-User) 요구분석, 기존사례검토 및 계층적 분석기법(AHP) 등을 활용하여 UTIS 교통정보 제공서비스의 성과평가지표를 개발하였으며, 평가시행방안을 수립 제시하였다. 개발된 성과평가지표는 총 5개 부문 20개 지표로 구성되어 있으며, UTIS 교통정보 제공에 따른 직접적/간접적 평가가 가능토록 하였다. 본 연구에서 제시된 평가지표 및 평가방법을 활용함으로써 중앙교통정보센터 UTIS 교통정보 제공서비스의 품질 개선을 도모할 수 있을 것으로 기대되며, 타 교통정보시스템의 운영성과 평가 시에도 확장 적용이 가능할 것으로 판단된다.