• Title/Summary/Keyword: end-user support

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Analysis of Operation Performance between Computerization Accounting Training and Accounting Information Systems (전산회계교육과 회계정보시스템 운영성과 분석)

  • Kim, Dong-Il;Choi, Seung-Il
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.11
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    • pp.4244-4250
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    • 2010
  • This study analyzed relation with accounting information system operations of more integration and end-user's business processing capabilities. Also, Studied the correlation that has reflecting between business computer skills and training experience level of end-user in practical operation. In summary of this study, first, found out that the improvement and training level of computerized accounting training in mid-size enterprise can be processing more effectively an accounting information business. Second, the end-user training and business development of business processes using the system, the positive impact was significant. Finally, the introduction of the continuous integration system based on new technology analyzed more lower overall performance satisfaction of end-user in the tasks. Business Ability of end-user could be important factor as ongoing business development and training. The results of this study, It can support to effective strategies of end-user systems, will expected to further strengthen competitiveness in the future.

정보 시스템 최종 사용자의 피드백 탐색 행위와 합목적적 정보 시스템 활용;중소기업을 대상으로 한 실증적 연구

  • Sin, Yeong-Mi;Lee, Ju-Ryang;Lee, Ho-Geun
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.527-535
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    • 2007
  • The number of SMEs taking up information systems such as Enterprise Resource Planning has been growing rapidly, and many of those organizations have stepped into the stage of ongoing use at this point. Thus, research which takes into account idiosyncratic nature of SME environment is more important than before. Through an empirical study using survey method, we tried to examine the importance of end user's feedback seeking behavior in SMEs and how environmental factors affecting such behavior reinforce and interact with the feedback seeking behavior itself. The result shows that end user's active role as a voluntary feedback seeker is important in utilizing information systems in accordance with the initial design intention in ongoing use environment. Furthermore, in order to facilitate such feedback seeking behavior in SME environment, it is essential that management's involvement and communicating to its employees the importance of effectively utilizing the information systems as well as the support of peer IT champ.

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The End User Computing Strategy of Using Excel VBA in Promoting Nursing Informatics in Taiwan

  • Chang, Polun;Hsu, Chiao-Ling;Hou, I-Ching;Tu, Ming Hsiang;Liu, Che-Wei
    • Perspectives in Nursing Science
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    • v.5 no.1
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    • pp.45-58
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    • 2008
  • The nursing informatics has been booming in Taiwan since 2003 when we started to use the end user computing strategy to promote it. We used Excel 2003, which was well known and used by our clinical nurses, as well as the embedded VBA to teach them how simple information applications could and should be built to meet their information management needs in order to support their professional responsibility. Many cost-effective projects were successfully done and the importance and potentials of nursing informatics started to be noticed. Our training strategy and materials are introduced in this paper.

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Consensus of Corporate e-Learning System Stakeholders Regarding the Satisfaction of End-Users (기업 이러닝시스템 성과에 대한 이해관계자 인식 부합 관점의 연구)

  • Kim, Jae-Sik;Yang, Hee-Dong;Um, Hye-Mi;Kim, Jae-Kyoung
    • Asia pacific journal of information systems
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    • v.15 no.4
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    • pp.27-60
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    • 2005
  • The purpose of this study is to call attention to the consensus of stakeholders of corporate e-Learning system for the sake of its success. We identified the critical success factors(contents, technical features, management, and organizational support) as major components of corporate e-Learning systems and questioned whether stakeholders' consensus on the importance of these components facilitates the successful implementation of these components. We also questioned whether the influence of these components on user satisfaction could be moderated by contextual factors. Based on empirical testing of 18 e-Learning user companies, we verified that the consensus of stakeholders regarding the importance of content, technological features, and organizational support has a positive influence on the perceived quality of these factors in their e-Learning systems, which in turn is positively related to user satisfaction. The learning subjects and learning style did significantly moderate the influences of these perceived qualities on user satisfaction.

An Empirical Study on End-user's Perception and Acceptance of Mobile Office (모바일 오피스에 대한 이용자 인식과 수용에 관한 실증 연구)

  • Lee, Ji Eun
    • Journal of Information Technology Applications and Management
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    • v.19 no.4
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    • pp.97-113
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    • 2012
  • In order to implement the real-time enterprise (RTE) and smart work effectively, many companies have introduced a mobile office. A mobile office improves employee productivity and increases ability to respond to business opportunities by helping employee manage their business anytime and anywhere. However, it also raises the user's stress level. We conducted in-depth interviews with users to assess user's perception of a mobile office according to Saaty's BOCR model. Based on the results of the interviews, we set variables affecting user's perception of the mobile office using factor analysis. This study revealed that support for real-time business, support for communication and collaboration, and information processing quality were positively related to continuous intention to use mobile office. Further study demonstrated that three variables have mediating effect between the psychological stress and continuous intention to use. This result implies that the system quality and function are the key elements of mobile office and may contribute to the continuous use.

Integrated Fleet Management Support System for Industrial Carrier (인더스트리얼 캐리어를 위한 통합 선대관리 지원시스템)

  • 김시화;허강이
    • Journal of the Korean Institute of Navigation
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    • v.23 no.4
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    • pp.63-76
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    • 1999
  • This paper aims at developing an integrated fleet management support system for industrial carriers who usually control the vessels of their own or on a time charter to minimize the cost of shipping their cargoes. The work is mainly concerned with the operational management problem of the fleet owned by a major oil company, a typical industrial carrier. The optimal fleet management problem for the major oil company can be divided into two phase problem. The front end corresponds to the production operation problem of the transportation of crude oil, the refinery operation, and the distribution of product oil to comply with the demand of the market. The back end is to tackle the fleet scheduling problem to meet the seaborne transportation demand derived from the front end. Relevant optimization models for each phase are proposed and described briefly. Then a user-friendly integrated fleet management support system is built based on the proposed optimization models for both ends under Windows environment. A case study reflecting the practices of fleet management problem for the major oil company is carried out by using the system.

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Technology Requirements for Wearable User Interface

  • Cho, Il-Yeon
    • Journal of the Ergonomics Society of Korea
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    • v.34 no.5
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    • pp.531-540
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    • 2015
  • Objective: The objective of this research is to investigate the fundamentals of human computer interaction for wearable computers and derive technology requirements. Background: A wearable computer can be worn anytime with the support of unrestricted communications and a variety of services which provide maximum capability of information use. Key challenges in developing such wearable computers are the level of comfort that users do not feel what they wear, and easy and intuitive user interface. The research presented in this paper examines user interfaces for wearable computers. Method: In this research, we have classified the wearable user interface technologies and analyzed the advantages and disadvantages from the user's point of view. Based on this analysis, we issued a user interface technology to conduct research and development for commercialization. Results: Technology requirements are drawn to make wearable computers commercialized. Conclusion: The user interface technology for wearable system must start from the understanding of the ergonomic aspects of the end user, because users wear the system on their body. Developers do not try to develop a state-of-the-art technology without the requirement analysis of the end users. If people do not use the technology, it can't survive in the market. Currently, there is no dominant wearable user interface in the world. So, this area might try a new challenge for the technology beyond the traditional interface paradigm through various approaches and attempts. Application: The findings in this study are expected to be used for designing user interface for wearable systems, such as digital clothes and fashion apparel.

A contingent analysis on the relationships between end-user computing attributes and its implementation (최종사용자 컴퓨팅의 속성과 실행과의 상황적 분석)

  • 이진주;서건수
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 1990.04a
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    • pp.81-90
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    • 1990
  • The major objective of this paper is to analyze the relationships between End-User Computing(EUC) attributes and its implementation. Reviewing the related literatures, we categorized EUC attributes into threefactors - relative advantage, compatibility, complexity. With such attributes this paper proposed a hypothetical model which explains the effect of the EUC attributes on its implementation. Under the assumption that EUC attributes affect its implementation differently according to the several contingent factors, the model included such factors as organizational size, organizational support level on the EUC activities and individual characteristics - computer experience, education level, age. Data were collected form 177 end-users of 40 Korean business firms. Hypotheses were tested using Pearson Correlation, t-test, ANOVA and the results are discussed below.

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An Empirical Analysis of Factors for a Successful Implementation of End User Computing (최종사용자전산의 성공적 시행에 영향을 미치는 요인 연구)

  • Gang, Sin-Cheol
    • Asia pacific journal of information systems
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    • v.3 no.1
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    • pp.54-87
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    • 1993
  • This exploratory study addressed the issue of effective EUC management, based on the sociotechnical theory. Extensive literature review gave birth to a set of critical success factors in EUC. With those factors, a basic EUC model was developed. Then the model was tested in the domestic industry to find its validity. It was also attemped to develop a structural equation model in which critical factors for sucessful implementation of EUC are arranged by the result of empirical survey. In the final model, technical support, computer experience, user control, and top management support were included as exogenous factors. Thses contructs were found to influence directly or indirectly three endogenous factors, user satisfaction, computer use, and performance.

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A Study on QoS Measurement & Evaluation for MPEG Transmission in Network (통신망에서 MPEG 영상 전송을 위한 QoS 측정 및 평가에 관한 연구)

  • Suh Jae-Chul
    • Journal of Digital Contents Society
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    • v.3 no.1
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    • pp.101-111
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    • 2002
  • Lately development of network around Internet expands range of data traffic to multimedia information, and so for the guarantee of multimedia services end-to-end QoS(Quality of Service) must service because comparing with existing Internet service can not support For satisfying those QoS requirements, network have to guarantee not only network on parameter, such as delay, jitter, throughput but also system resources like CPU utilization, memory usage. Therefore it is urgent to develop QoS based middleware to distribute multimedia data and maximize network utilization in the limited resource environment. And it must be necessary of network to provide end-to-end QoS(Quality of Service) for multimedia applications. Multimedia applications want that QoS which satisfy their own service properties be guaranteed Then, We must analyze those necessary QoS requirements md define QoS parameter which specify as two viewpoint, user's and network's perspective. Therefore network provider supplying network for usual user and university, enterprise must want to find about their own network performance and problem. It is essential for network manager to want to use a tool like this. On the basis of technique about QoS test-bed in the AIM network, We studied on the method of QoS measurement and management about end-to-end connection in the Internet. We measured network status about end-to-end connection and analyze the result of performance.

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