• Title/Summary/Keyword: end user-centered training

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A Study on the Influence Factors Analysis on Architectural Programs for Youth Training Centers between User Groups - Based on the Youth Training Center Project in Cheonan-si - (청소년시설의 이용집단별 건축프로그램 영향인자분석 - 천안시 청소년수련관 프로젝트를 중심으로 -)

  • Hyun, Chang-Yong;Ryu, Soo-Hoon
    • Journal of the Korean Institute of Educational Facilities
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    • v.27 no.2
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    • pp.87-95
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    • 2020
  • The purpose of this study is presentation of architectural planning direction and program space of youth training center. For this goal, surveyed the characteristics of youth and local residents who the main user of the center Through this survey, it could be accommodated about the needs of youth training facilities and seek user-centered planning methodologies. To this end, this study conducted a survey of users of youth training facilities in Cheonan-si to suggest the importance of architectural planning direction and space to reflect users' needs and regional characteristics. In the process, this study conducted a consciousness survey and importance influence factors assessment focused on commonalities and differences between youth and adult groups, which are the main user groups of youth training facilities. It is believed that the results of consciousness survey and importance influence factors assessment will be used as basic data to select the scale and programs of space that reflect the needs of users when planning youth facilities and related facilities in the future.

Design and Implementation of An User-Centered Training System for Efficient IT Service Management based on ITIL (ITIL 기반의 효율적 IT 서비스 관리를 위한 사용자 중심 교육 시스템 설계 및 구현)

  • Kim, Do Sung;Lee, Nam Yong
    • KIISE Transactions on Computing Practices
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    • v.23 no.12
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    • pp.651-659
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    • 2017
  • IT(Information Technology) has focused on infrastructure-technologies in the past but now focuses on IT service. Many companies strive to save costs and improve IT services. For this reason, they strive to implement a good internalization of ITSM (IT Service Management) by developing ITSM systems based on ITIL (Information Technology Infrastructure Library) from the late 2000s. In particular, IT service operations are one of the structure elements of ITIL version 3 and are highly related to the internalization of ITSM. However, in spite-of-the successful implementation of ITSM, the efficiency of IT service management has not improved due to iterative issues. Therefore, this study developed a user-centered training system by defining the iterative issue guidelines and implementing a database. The implemented user-centered training system provided IT service users with regular training services to produce a good solution for iterative issues after connecting the operation part of the ITSM system. Based on the results of this study, we expect that the proposed ITSM system will contribute to efficiently managing IT services by improving the limitations of IT service operation in the ITSM system.

Design a Learning Management System Platform for Primary Education

  • Quoc Cuong Nguyen;Tran Linh Ho
    • International journal of advanced smart convergence
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    • v.13 no.2
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    • pp.258-266
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    • 2024
  • E-learning systems have proliferated in recent years, particularly in the wake of the global COVID-19 pandemic. For kids, there isn't a specific online learning platform available, though. To do this, new conceptual models of training and learning software that are adapted to the abilities and preferences of end users must be created. Young pupils: those in kindergarten, preschool, and elementary school are unique subjects with little research history. From the standpoint of software technology, young students who have never had access to a computer system are regarded as specific users with high expectations for the functionality and interface of the software, social network connectivity, and instantaneous Internet communication. In this study, we suggested creating an electronic learning management system that is web-based and appropriate for primary school pupils. User-centered design is the fundamental technique that was applied in the development of the system that we are proposing. Test findings have demonstrated that students who are using the digital environment for the first time are studying more effectively thanks to the online learning management system.

Service Design for Healthcare Quality Improvement: An Implementation Approach for Enhancing Patient Experience (의료 질 향상을 위한 서비스디자인: 환자경험 증진을 위한 실행 접근법)

  • Jung-Ha Ku;Un-Hyung Ryu;Young-Dae Kwon
    • Quality Improvement in Health Care
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    • v.29 no.2
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    • pp.47-63
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    • 2023
  • Purpose:This study aims to suggest the future direction for applying service design to improve the quality of healthcare as part of hospital service innovation and present implementation plans in Korea, based on a review of quality improvement activities and the current status of service design applications. Methods: Through a literature review, we examined the status of service design introduction and application in the healthcare field, focusing on cases in the US and Europe. The possibility and limitations of service design in the healthcare field were examined through a comparison of oversea and domestic cases. Results: Recently, service design has begun to be applied to the healthcare field worldwide. Service design shows the possibility of an alternative that alleviates and complements the limitations of existing quality improvement activities. It also offers the possibility of creating new organizational improvement and innovation approaches through integration and convergence with existing quality improvement activities and management innovation. Conclusion: To effectively apply service design to hospitals, it is necessary to integrate internal organizations related to service improvement, combine methods, and objectively measure and evaluate performance. To this end, we propose the operation of a nationwide education and training center for quality improvement and service design led by academic society. Service design will provide an opportunity to change the management innovation and organizational culture of hospitals beyond the scope of the current quality improvement, which deals only with micro-subjects of individual hospitals.

Educational Framework for Interactive Product Prototyping

  • Nam Tek-Jin
    • Archives of design research
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    • v.19 no.3 s.65
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    • pp.93-104
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    • 2006
  • When the design profession started, design targets were mainly static hardware centered products. Due to the development of network and digital technologies, new products with dynamic and software-hardware hybrid interactive characteristics have become one of the main design targets. To accomplish the new projects, designers are required to learn new methods, tools and theories in addition to the traditional design expertise of visual language. One of the most important tools for the change is effective and rapid prototyping. There have been few researches on educational framework for interactive product or system prototyping to date. This paper presents a new model of educational contents and methods for interactive digital product prototyping, and it's application in a design curricula. The new course contents, integrated with related topics such as physical computing and tangible user interface, include microprocessor programming, digital analogue input and output, multimedia authoring and programming language, sensors, communication with other external devices, computer vision, and movement control using motors. The final project of the course was accomplished by integrating all the exercises. Our educational experience showed that design students with little engineering background could learn various interactive digital technologies and its' implementation method in one semester course. At the end of the course, most of the students were able to construct prototypes that illustrate interactive digital product concepts. It was found that training for logical and analytical thinking is necessary in design education. The paper highlights the emerging contents in design education to cope with the new design paradigm. It also suggests an alterative to reflect the new requirements focused on interactive product or system design projects. The tools and methods suggested can also be beneficial to students, educators, and designers working in digital industries.

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A Study on Space Program Based on the Library Facility Program (도서관 소요공간에 따른 면적구성에 관한 연구)

  • Ko, Jae-min;Cho, Hyun-Yang;Ko, Hung-Kwon
    • Journal of Korean Library and Information Science Society
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    • v.46 no.3
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    • pp.349-379
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    • 2015
  • In the 1980's opening 79 of the end of 2013, the National Public Library that had been It was 885 its opening remains in effect. Especially in the 2000s after 60% of the whole library, a library erected since the advent of the library is enough to be a significant quantitative expansion. The resulting to make a qualitative aspect of public libraries and increase users' needs for efficient space configuration. IIn particular, the user is to serve the needs of digital reading room and the increase of the cultural training changes after 2000 years ago, and appears as due to the implications of space configuration in an age-appropriate library space off the rate plan is a necessary point. The study in the 1980s-1990s, built public library established since the year 2000 centered on public library mutual comparative analysis of space configuration form. Book reading function was the conservation and highlight 1980-1990s and considered by the side of the users culture area extended since the 2000s, public library takes the difference between the ratio of the area of the facility by the area in which you can meet the standards required and the age.