• Title/Summary/Keyword: employee service

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Influence of a Nutrition Teacher's Servant Leadership on Cooks' Empowerment & Organizational Commitment (영양교사의 서번트 리더십이 조리원의 임파워먼트와 조직몰입에 미치는 영향)

  • Choi, Tae-Sun
    • Culinary science and hospitality research
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    • v.20 no.4
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    • pp.239-252
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    • 2014
  • This study aimed to identify the influence of a nutrition teacher's servant leadership on cooks' empowerment and organizational commitment in school organization. For this purpose, this study selected 288 cooks working in elementary, middle and high schools located in Daegu city, and conducted a survey toward them. The collected data were analyzed with the frequency analysis, the reliability verification, the correlation test, and the multi-regression analysis. As the results testing the hypotheses, the following 3 hypotheses were chosen as valid ones. First hypothesis: A nutrition teacher's servant leadership will positively(+) influence on cooks' empowerment. Second hypothesis: A nutrition teacher's servant leadership will positively(+) influence on cooks' organizational commitment. Third hypothesis: A cook's servant empowerment will positively(+) influence on his/her organizational commitment. Therefore, nutrition teachers should exercise their servant leadership so that cooks can be responsible for the quality of school meals and perform their work on the basis of autonomy and creativity. In order to perform the role of a servant leader, nutrition teachers will need to continually get various educational, training programs for enhancing their servant leadership.

A Study on Analysis of Actual Condition of Port Logistics Industry in Busan (부산 항만물류산업의 실태에 관한 연구 - 매출액 관점 -)

  • Ryu, Hyung-Geun;Kim, Bong-Su;Lee, Hong-Girl;Yang, Won;Lee, Chul-Yong
    • Journal of Navigation and Port Research
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    • v.28 no.5
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    • pp.405-411
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    • 2004
  • The aim of this research is to analyze actual condition of port logistics industries in Busan For this, this research identified logistics, based on the concept and definition of port and logistics, and then, divided them into six categories, transportation, cargo handling, storage, service, packing, and information The results of the paper are, first, it was found that there are much differences among industries, in revenue scale, and number of employee and firm Secondly, it indicated that actual occupation rate of these industries in regional economy was not high, except for transportation related industries. Finally, from these findings, this research suggested that it was necessary to build different policies according to competitiveness level of firms, and strategies to promote many firms with low occupation rate.

Effect of the Health Behaviors on Subjective Sleep Problems in an Employees (근로자의 건강행위가 주관적 수면문제에 미치는 영향)

  • Kim, Chaebong;Ko, Jesuk
    • The Journal of the Korea Contents Association
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    • v.15 no.6
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    • pp.337-345
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    • 2015
  • Korea worker is well known for its long work and amongst employees and to change un-healthy lifestyle. This study aims to investigate the association between health behaviors and sleep problems in employees. It employed data from the Third Korean Working Conditions Survey (KWCS). The total number of individuals included in the analysis was 34,788 employees, from the 2011 survey. The outcome was sleep problems, which had a prevalence rate of 2.5% in men and 2.3% in women. An adjusted odds ratios were as follows: 2.26(1.75-2.91) for hypertension, 2.21(1.60-3.06) for obesity, 26.82(21.51-33.45) for depression and 2.02(1.64-2.49) for high level of job stress. We need to invest to identify relevant and various health service promotion for sleep problem that un-healthy workers want will use.

A Study on the Measuring Model of Productivity Using DEA in Container Terminal (DEA 기법을 활용한 컨테이너터미널 생산성 측정에 관한 연구)

  • Choi Hyung-Rim;Park Nam-Kyu;Kwon Hae-Kyoung;Yoo Dong-Ho;Lim Sung-Taeck;Lee Sun-Yong;Jung Bong-Jin
    • Journal of Korea Society of Industrial Information Systems
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    • v.11 no.1
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    • pp.49-57
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    • 2006
  • In order to strengthen the competitiveness of port against calling for the huge vessel and reducing the shipping service time, the productivity of container terminal must be improved. This productivity variously results according to the kinds of productivity evaluation model, input elements like yard, equipment, employee, facility, etc,. But, it is discussed that the productivity is measured by partial productivity evaluation model or general input elements. Therefore, we measured for the productivity of the container terminal using the Developed the data Envelopment Analysis (DEA), which is developed in order to evaluate the relative efficiency of decision making units - it's difficult to clear cause and effect between input and output. We measured the whole productivity of container terminal in Busan according to decision of the correct input elements. And we investigated the change of the productivity measurement result according to input elements, presents more accurate productivity evaluation model in container terminal.

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Study on Relations among Emotional Labor, Burnout, Engagement and Customer Orientation of High School Foodservice Employees in Busan Area (부산지역 고등학교 조리종사자의 감정노동, 직무소진, 직무관여와 고객지향성간의 관계 연구)

  • Lee, Kyung-A;Lyu, Eun-Soon
    • Korean journal of food and cookery science
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    • v.31 no.3
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    • pp.370-377
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    • 2015
  • The purpose of this study was to obtain data to improve customer orientation by managing emotional labor in foodservice employees. This study investigated the correlation between emotional labor (surface acting, deep acting), job burnout (emotional exhaustion, cynicism), and job engagement (vigor, dedication, absorption) in high school foodservice employees, and how they affect customer orientation. Our survey was administered to 330 school foodservice employees in the Busan area from June 2 to June 27, 2015. A total of 321 questionnaires were used for final analysis. The mean values for deep acting (p<0.01), cynicism (p<0.01), and dedication (p<0.05) significantly according to the position of the emproyees. The mean customer orientation significantly according to employment status (p<0.01) and meal service time (p<0.01). There was positive correlation (p<0.01) between surface acting, and emotional exhaustion cynicism, but negative correlation (p<0.01) between surface acting and vigor, dedication, absorption, and customer orientation. Deep acting had negative correlation (p<0.01) with emotional exhaustion and cynicism, positive correlation (p<0.05) with vigor, dedication, absorption, and customer orientation. Surface acting had negative influences on emotional exhaustion and cynicism, cynicism had negative influences on vigor, dedication, absorption, and customer orientation. Deep acting had positive influences on absorption and customer orientation, absorption had positive influences on customer orientation. Thus, nutrition teacher(dietitian) should educate foodservice employees the positive effects of deep acting to change their surface acting to deep acting, while actively managing internal customers.

A Study of the Current State of Korean Restaurants in São Paulo in Brazil (브라질 상파울루시의 한식당 현황 및 만족도 조사)

  • Chung, Hae-Kyung;Woo, Na-Riyah;Kim, Mi-Hye
    • Journal of the Korean Society of Food Culture
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    • v.27 no.3
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    • pp.261-273
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    • 2012
  • To find an efficient solution for the globalization of Korean food in Brazil, we conducted a survey about the satisfaction of Brazilian natives who had visited a Korean restaurant, and possible suggestions for improvement. We also conducted indepth interviews with 13 owners of Korean restaurants in Seo Paulo, Brazil, about their plans to improve Korean food to be more appealing to the Brazilian palate. Our research shows that Korean restaurants had a below average reputation for employee kindness, menu taste and variety, interior, mood, and accessibility. As a result of the survey, we found that Korean restaurants were considered in general to be below average. The survey also showed that the higher the level of a person's economic standing, the less satisfaction they had with Korean food restaurants. We also found that the most common pieces of advice that Brazilian women had regarding Korean restaurants were to offer more variety in the menu, maintain a cleaner restaurant, and to actively engage in public relations. The general concerns of everyone surveyed focused on cleanliness and public relations of the restaurant. However, food-related people focused more on the taste and quality of the food. Sao Paulo is currently the most well-developed economic center in South America, so the world's food service industry is pushed to the front of its ongoing development. For Korean food to make inroads into Brazil, Korean restaurants need to change the niche that they occupy. First-generation family businesses and second-generation specialized family businesses coexist in that city. So first of all, to localize the Korean food for Brazilian tastes, a menu system that will easily allow natives to access Korean food must be established. And second of all, it must support the total food culture by improving distribution, sanitation management, and marketing methods that can get the natives to like Korean food ingredients.

An Efficient MAC Protocol for Supporting Multimedia Services in APON (APON에서 멀티미디어 전송을 위한 효율적인 MAC 프로토콜)

  • 은지숙;이호숙;윤현정;소원호;김영천
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.25 no.1A
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    • pp.132-141
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    • 2000
  • In this paper, we proposed the MAC protocol of APON supporting multi-class traffic such as CBBUVBR, ABR, UBR, to guarantee the required QoS of each service. For this, we analyze the performance of variousrequest mechanisms and employee the different request mechanism for each traffic classes. Upstream anddownstream frame structures to minimize transmission overhead are proposed based on our request mechanism.The proposed MAC protocol applies the different priority to permit distribution process. CBBWBR traffic, withthe stringent requirements on CDV or delay, is allocated prior to any other class. ABR traffic, which hasnon-strict CDV or delay criteria, uses flexibly the available bandwidth but ensures a minimum cell rate (MCR).UBR traffic is allocated with lowest priority for the remaining capacity. The performance of proposed protocol isevaluated in terms of transfer delay and 1-point CDV with various offered load. The result of simulation showsthat the proposed protocol guarantees the required QoS of the corresponding category, while making use of theavailable resources in both an efficient and dynamical way.

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Comparison of Wage Treatment, Employment Environment, and Job Stability before and after Conversion to Indefinite Contract Status for School Foodservice Employees in Gangwon Province (강원도 학교급식 조리종사원의 무기계약직 전환 정책에 따른 임금처우, 고용환경, 직무안정성 비교분석)

  • An, Yong-Sun;Choi, Hang-Sok;Lee, Hae-Young
    • Journal of the Korean Dietetic Association
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    • v.24 no.3
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    • pp.261-274
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    • 2018
  • The purpose of this study was to compare wage treatment and the employment environment of school foodservice employees before and after conversion to indefinite contract status since September 2012 when the Ordinance on the Appointment of Education Officials (indefinite contract) under the Gangwon Provincial Superintendent of Education was applied as well as to examine the effects of wage treatment and the employment environment on job stability. The questionnaire survey was conducted from March 31 to April 10, 2017 for school foodservice employees working at 97 schools in Gangwon province. A total of 477 questionnaires were distributed and 470 questionnaires were used for the analysis. Statistical analysis was conducted using SPSS Window Ver.18.0. The detailed results of this study were as follows. First, wage treatment (2.29 vs. 3.16), employment environment (3.45 vs. 4.22) and job stability (1.88 vs. 2.35) revealed significantly positive perceptions after conversion to indefinite contract status compared to before conversion. Second, after analyzing leading factors influencing job stability, it was revealed that wage treatment (before: ${\beta}{\hat{a}}=0.516$, P<0.05; after: ${\beta}{\hat{a}}=0.465$, P<0.05) had a positive (+) effect on job stability, whereas employment environment did not affect job stability. In conclusion, in the context that most school foodservice employees are contract employees, this study is significant in that the changes in the employment policies of the national government and education office were confirmed to have effects on school foodservice employees.

The Study on the Private Security Employee' Education and Training System for the Emergency Management (민간경비원의 위기관리 능력 제고를 위한 교육훈련 시스템 개선방안)

  • Park, Dong-Kyun
    • Korean Security Journal
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    • no.15
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    • pp.129-146
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    • 2008
  • When the primary function of private security is to protect lives and property of clients, emergency management should be included in the security service and many countermeasure services should be carried out for that purpose. In theses contexts, private security should develop and maintain a educational program to meet their responsibilities to provide the protection and safety of the clients. Conclusionally, private security industry employers in Korea has not concerned with the importance of training and education by lack of recognition and has been passive about qualified guards. And the authorities supervising and the administrating the guards has not recognized the importance of private security and has neglected the training of the guards. In theses contexts, private security should develop and maintain a educational program of emergency management to meet their responsibilities to provide the protection and safety of the clients.

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Impact of Job Stress and Work-Family Conflict among Tollgate Female Workers on Turnover Intention (톨게이트 여성근로자들의 직무스트레스가 이직의도에 미치는 영향 :직장-가정갈등의 매개효과를 중심으로)

  • Choi, Soo-Chan;Lee, Eun-Hye;Lee, So-Min;Cho, Young-Lim
    • The Journal of the Korea Contents Association
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    • v.18 no.1
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    • pp.561-572
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    • 2018
  • Female tollgate workers are known to be the most highly exposed to job stress in the service industry. However, there have been few studies on female tollgate workers. This study was thus performed to verify the mediator effect of work-family conflicts in the relationship between job stress and turnover intention of female tollgate workers. A survey was carried out in May, 2016, and the final data were obtained from 183 female tollgate workers by quota sampling. The major result was that their job stress significantly influenced on turnover intention, and work-family conflicts between the two variables were partially mediated. On the basis of the outcomes, first, further studies are needed to develop customized supporting programs for the female tollgate workers; second, internal efforts, such as psychological and social support programs such as Employee Assistance Programs (EAPs), should be launched for the workers at the enterprise level; third, national attention must be paid to improve the work environments of female tollgate workers.