• 제목/요약/키워드: emotional variable

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경비원 감정부조화가 직무성과에 미치는 영향 (A Study on the Effect of the Security Guard Emotional Disharmony to Job Performance)

  • 김태현;류성민
    • 아태비즈니스연구
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    • 제10권3호
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    • pp.125-142
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    • 2019
  • The study wanted to verify the effect of emotional sub-compression, a negative variable of emotional labor, on job performance, on security personnel working at private security companies, and further to verify how the impact on emotional sub-compression can affect job performance through the first draft of regulation. Empirical analysis through the study model showed that emotional edema was not a significant effect, but a negative effect on job performance, and that it did not affect the control focus itself. This revealed that emotional harmony has been shown to have a negative impact on performance due to the present state and conflicting situations in one's emotions, which means that emotional harmony does not affect negative or positive effects depending on a person's attributes. It also showed that the temperamental control focus on job performance had a positive impact on employees with an improvement focus and had a negative impact on employees with a preventive focus, and that a temperamental control focus between emotional dissonance and job performance had an effect. This indicated that job performance was affected by a temperamental control focus and that employees with an improvement focus had a positive effect and had a positive effect on performance. The implications of the study in this study are that it can have target differentiation in the areas where the study was conducted on guard workers, a social issue related to the study of emotional labor, and it can be meaningful that the study of emotional labor had a control focus and measured both positive and negative tendencies. It is also believed that there will be contributions to the verification of differences in performance resulting from employee propensity and by linking it with a variable called emotional instability. However, the data collected have the limitations of the subject and region, and the emphasis on cross-sectional analysis and the representative of the various emotions to verify the negative effects of emotional labor, and the problem of securing reliability related to the adjustment focus verification are the limitations of the research.

어머니의 양육행동이 초등학생의 학교생활적응에 미치는 영향 : 정서조절력 매개효과 (The Mediated Effects of Emotion Regulation in the Relations between Maternal Parenting and Children's Adaptation to School Life of Elementary School Students)

  • 김두규;강문숙
    • 수산해양교육연구
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    • 제29권2호
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    • pp.365-379
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    • 2017
  • The purpose of this study was to test the mediated effects of emotional regulation in the relations between maternal parenting and children's adaptation to school life of elementary school students. Three-hundred Seven elementary school students completed the maternal parenting scale, the emotional regulation scale, and the adaptation to school life scale. In order to find to identify how maternal parenting, emotional regulation were related with their adaptation to school life, Pearson correlation coefficients were used in the computation. To examine the effects of maternal parenting, emotional regulation on adaptation to school life, multiple regression analyses were conducted. To examine whether emotional regulation as a mediating variable in the process that maternal parenting is influencing children's adaptation to school life, hierarchical regression analyses were performed. The results of this study were summarized as follows. First, the analysis of the relationship of maternal parenting, emotional regulation with adaptation to school life shows that there is a significant positive correlation between maternal parenting, emotional regulation and adaptation to school life. Second, in the multiple regression analysis with maternal parenting and emotional regulation as a predictor and adaptation to school life as an outcome variable it has been shown that the emotional regulation were significant in adaptation to school life, but maternal parenting were not significant in adaptation to school life. The higher the emotional regulation is the better can children adapt themselves to school life. Third, the analysis on the mediating effects of emotional regulation in the relationship of maternal parenting and adaptation to school life showed that emotional regulation full mediates the relationship of maternal parenting with adaptation to school life.

어머니의 정서표현과 아동의 기질 및 자아존중감이 정서조절능력에 미치는 영향 (The Effects of Maternal Emotion Expression, Temperament and Self-Esteem on Emotion Regulation among Children)

  • 이경님
    • 한국생활과학회지
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    • 제18권6호
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    • pp.1209-1219
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    • 2009
  • The purpose of this study examined the path model of maternal emotional expression, temperament and self-esteem on emotion regulation among children. The subjects were 487 5th and 6th graders. Data was gathered through questionnaires reported by children and their mothers and analyzed by structural equation modeling. The results showed that children's 'activity level' temperament and maternal negative emotional expression directly affected maladaptive emotion regulation. Children's 'emotionality' temperament and maternal positive emotional expression directly affected adaptive emotion regulation. Children's 'approach-flexibility' temperament and self-esteem directly affected both maladaptive and adaptive emotion regulation. Maternal emotional expression and children's self-esteem mediated between children's temperament and emotion regulation. Additionally, the most important variable predicting children's maladaptive emotion regulation was the children's 'activity level' temperament, and the most important variable for adaptive emotion regulation was the children's 'emotionality' temperament.

작업치료사의 우울감에 영향을 미치는 감정노동 요인 (Emotional Labor Factors Affecting Depressive Mood in Occupational Therapists)

  • 오서연;구정완
    • 대한작업치료학회지
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    • 제26권4호
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    • pp.1-11
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    • 2018
  • 목적 : 본 연구는 작업치료사의 감정노동과 우울감의 수준을 파악하고, 작업치료사의 감정노동이 우울감에 미치는 영향을 알아보고자 하였다. 연구방법 : 본 연구는 서울과 경기 지역의 병원 및 의원에서 근무하고 있는 임상 작업치료사를 대상으로 하였다. 일반적 특성 및 직업적 특성, 감정노동과 우울 항목으로 구성된 설문지를 통해 조사하였고, 부정확한 응답 8부를 제외한 210부를 대상으로 분석하였다. 감정노동의 요인을 독립변수로 하고, 카이제곱 검정 결과 유의한 결과를 보인 일반적 특성과 직업관련 특성 변수들을 보정변수로 투입하였으며, 우울 여부를 종속변수로 하여 다변량 로지스틱 회귀분석을 실시하였다. 결과 : 감정노동의 구성요소인 감정노동의 빈도(OR 1.699, 95% CI 1.202-2.401), 감정노동에 대한 주의정도(OR 1.436, 95% CI 1.070-1.928), 감정의 부조화(OR 1.866, 95% CI 1.336-2.607)는 모두 우울에 유의한 영향을 나타냈다. 성별에서는 남성보다 여성에서(OR 5.736, 95% CI 1.746-18.846), 1일 근무시간에서는 8시간 이하보다 8시간 초과가(OR 8.609, 95% CI 2.306-32.137), 치료 대상자는 성인보다 아동을 담당하는 작업치료사에서(OR 4.249, 95% CI 1.668-10.824) 우울 가능성이 유의하게 높게 나타났다. 결론 : 작업치료사는 환자와 환자 보호자를 접촉하면서 생기는 감정노동이 우울감에 영향을 미치는 것으로 확인되어, 작업치료사의 우울감을 감소시키기 위한 다양한 예방 활동 및 정책이 필요할 것으로 사료된다.

유아의 개인내적요인과 교사-유아 갈등 관계가 유아의 공격성에 미치는 영향 (The Effects of Individual Characteristics and Teacher-Child Conflictual Relationships on Young Children's Aggression)

  • 이경님
    • Human Ecology Research
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    • 제52권3호
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    • pp.229-241
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    • 2014
  • This study examined the effects of young children's effortful control and emotional regulation, teacher-child conflictual relationships on young children's overt and relational aggression. The subjects of this study were 372, 3-5 years old children and their teachers. Young children's aggression, effortful control, emotional regulation, and teacher-child relationships were assessed by a teacher's report. The collected data were analyzed by t -test, Pearson correlations, and pathway analysis. The results were as follows: first, the boys' overt aggression was found to be greater than that of the girls,' while, there was no difference in relational aggression between boys and girls. Second, the boys' and girls' effortful control was found to affect the young children's overt and relational aggression indirectly through emotional regulation, and teacher-child conflictual relationships. For the girls, effortful control was found to affect overt aggression directly. Third, teacher-child conflictual relationships and emotional regulation were found to affect boys' and girls' overt and relational aggression directly and to mediate between boys' and girls' effortful control and overt and relational aggression. Further, for girls, emotional regulation was found to mediate between teacher-child conflictual relationships and overt and relational aggression. Additionally, effortful control was found to be the most important variable predicting boys' and girls' overt aggression, while a teacher-child conflictual relationship was the most important variable for boys' and girls' relational aggression.

상호작용 상황에서의 정서표현, 정서이해 및 정서조절 능력이 학령기 아동의 공격성 및 또래관계에 미치는 직.간접적 영향 (Affective Predictors of School-Age Children's Aggression and Peer Relationships: Direct and Indirect Effects)

  • 한유진
    • 가정과삶의질연구
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    • 제24권5호
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    • pp.1-15
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    • 2006
  • This study explored the relationship between children's emotional competence, aggression and peer relationships. Participants were 164 third and 134 fourth grade children from five elementary schools in Seoul and Chenan. Emotional competence, aggression and peer relationships were assessed by means of a questionnaire, interview and observation. Results indicated that emotional understanding of self and others, sex, age, emotional expression and passive regulation strategies were significant variables in predicting children's aggression. Emotional understanding was the most predictable variable in relation to peer relationships. Emotional understanding, emotional regulation and emotional expression made independent contributions to aggression and peer relationships. Mediation analyses revealed that the significant connections between children's emotional competence and negative peer relationships were mostly mediated by aggression.

The Effect of Emotional Intelligence on Salesperson's Behavior and Customers' Perceived Service Quality

  • Kim, Sang-Hee
    • 한국유통학회:학술대회논문집
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    • 한국유통학회 2007년도 하계통합학술대회 발표논문집
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    • pp.127-158
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    • 2007
  • This study discusses salespersons' emotional intelligence, one of the key abilities necessary to meet customers' needs effectively, and express positive emotions in frequent interactions with customer. Emotional intelligence refers to self-controllability and social ability emphasizing pro-social aspect and understanding of others. This study investigates how salespersons' emotional intelligence affects adaptive selling and positive emotional expression during the process of interaction with customers, and how such adaptive selling and positive emotional expression affects the quality of service perceived by customers. The results show that greater salespersons' emotional intelligence results in better adaptive selling and positive emotional expression. Such adaptive selling and positive emotional expression had significant effects on the quality of service perceived by customers. These results are important in that they address emotional intelligence as salespersons' emotional ability, which has been overlooked as an antecedent variable for improving adaptive selling and display of positive emotion, consequently provide another factor to help salespersons improve their selling behavior.

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아동의 정서조절 동기 및 정서조절 능력과 행동문제 (Children′s Motive and Competence for Emotional Regulation and Behavior Problems)

  • 한유진
    • 대한가정학회지
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    • 제42권3호
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    • pp.65-77
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    • 2004
  • This study investigated emotional regulation, motive for emotional regulation and behavior problems of children. 64 boys and 58 girls in fourth grade and their mothers were selected for the subject. The children were interviewed about eight interpersonal conflict situations, while their mothers completed the CBCL(Child Behavior Check List). Major findings were as follows: emotional regulation, motive for emotional regulation and behavior problems differed according to the children's gender. Girls used more appropriate display rules for managing negative emotions, and more often, prosocial motives than boys. While girls displayed greater immature behavior, boys displayed more hyperactive and aggressive behavior. Negative emotional regulation was the most predictable variable for boy's behavior problems. Positive emotional regulation and prosocial motives were significant variables predicting girl's behavior problems. These findings implicate that emotional regulation and motive for emotional regulation are important factors in preventing behavior problems of school-age children.

종합병원에 근무하는 간호인력의 감성리더십과 조직성과 간의 관계 (The relationship between emotional intelligence in leadership and organizational performance of nurses in general hospitals)

  • 이보혜;최만규;문상식;정민수;김진희
    • 보건행정학회지
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    • 제21권2호
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    • pp.309-328
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    • 2011
  • In order to effectively attain the objectives of an organization, it is important for the leader to provide an environment where members can co-exist and mutually advance, and also to have an emotional impact on them. This study examines the structural relationship among emotional intelligence in leadership, organizational commitment, job satisfaction, turnover intention, and organizational performance effects of emotional leadership in the nursing profession of a general hospital. A structured questionnaire was sent to 550 nurses in 11 general hospitals in Seoul Metropolitan City, among which 350 responses were used in the analysis. The independent variable, emotional intelligence in leadership, was measured by 18 items, including self-awareness, self-regulation, social awareness and relationship management. The dependent variable, organizational effectiveness, consisted of 46 items, including 15 items regarding organizational commitment, 20 items on job satisfaction, 3 items on turnover intention and 8 items on organizational performance. The structural equation modeling technique was used to identify the impact of emotional intelligence in leadership on organizational effectiveness. The results of the analysis show that the emotional intelligence in leadership of superior nurses has a significant impact on the nurses'organizational commitment and job satisfaction. While the direct effect on turnover intention and organizational performance was not significantly high, organizational commitment and job satisfaction were parameters in low turnover intention and high job performance. In conclusion, emotional intelligence in leadership is critical as nursing services in hospitals are based on interpersonal relationships. Therefore, by developing appropriate programs and training, hospitals can anticipate improved self-awareness, self-regulation, social awareness and relationship management of nurses, and further improve the effectiveness of the nursing profession.

대학생들의 섭식유형과 음식 소비행동 (Eating Styles and Food Consumption Behaviors of College Students)

  • 서성무
    • 한국식생활문화학회지
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    • 제23권2호
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    • pp.214-221
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    • 2008
  • This study analyzed the survey results of 302 college students from a coed university in Korea. The following three research components were examined: relationships among different eating styles, violation behaviors after unwanted eating, and consumption behaviors for three different food types. The analysis results showed that restrained eating was positively related to emotional eating, but negatively related to external eating. And emotional and external eating displayed a positive relationship. Body shape dissatisfaction was a significant variable in explaining restrained eating behavior. After unwanted eating, the restrained eaters expressed more regrets and stronger determination to diet than the less restrained eaters. The emotional eaters and external eaters responded that they could not stop eating and performed binge eating behaviors when they failed their diet. With regard to food attitudes and eating styles, snacks were favorably related to emotional eating. Fast food attitudes were negatively associated with restrained eating. Preference was the only significant variable in explaining snack consumption frequency; however sex, preference, and restrained eating were significant for fast foods. Finally, vegetarian foods were explained by preference and sex.