• Journal of Distribution Science
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• v.19 no.10
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• pp.5-15
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• 2021

Purpose: This study aims to present individual motivation and channel characteristics affecting omnichannel service use, as well as the effect relationship of the brand factor on consumption value, service satisfaction, and continuous usability based on convenience store pickup service, one of online shopping customers' omnichannel use services. Primarily, this study divided consumption value into emotional value and functional value and examined the consumption value characteristics of omnichannel-based pickup service customers. Research design, data and methodology: A questionnaire survey was carried out targeting 324 consumers having the omnichannel-based pickup service user experience in online shopping in Korea. A confirmatory factor analysis and path analysis were carried out based on the structural equation to verify hypotheses. Results: According to the analysis result, individual motivation affected the emotional value, and the omnichannel characteristics affected functional value. The brand effect influenced both emotional and functional values. The emotional value affected continuous use intention, and the functional value affected service satisfaction. Conclusions: Therefore, consumers' emotional and functional values showed differences in consumption behavior. In online shopping companies' marketing strategy construction for omnichannel, it was confirmed that a differentiated approach is needed depending on the strategic goal of satisfaction improvement and continuous use intention consolidation.

• Journal of Digital Convergence
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• v.11 no.10
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• pp.653-660
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• 2013

In this research, students majoring in public health were tested with their interpersonal and emotional intelligence and its impact on psychological well being, studied by identifying the factors to promote and foster the students' emotions. The survey was conducted from May 15, 2003 for two weeks using only students majoring in Public Health. Factor analysis, emotional intelligence, emotion regulation, self-emotional awareness, emotions, taking advantage of others and emotional awareness was divided into four sub-factors. Emotional regulation and emotional advantage and recognition had a positive impact on interpersonal relationships, psychological wellbeing and emotional self-awareness. Emotional impact showed a positive advantage. On emotional intelligence, interpersonal factors that influence others and emotional awareness was highest in the psychological process. Students improve their interpersonal relationships and promote a more psychological well being as the emotion of anger and ability to set goals and to motivate efforts to strengthen the emotional awareness is more important. College students studying in Department of Health Services, as well as medical professionals provide better health care services for the sake of happiness that can inspire a systematic program development and is considered to require constant attention.

• Journal of Science Education
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• v.41 no.3
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• pp.297-317
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• 2017

The purpose of this study was to investigate the possibility of Science Social and Emotional Learning(SSEL). The factors of SSEL were suggested, and by utilizing them, the contents of middle school's science and Chemistry 1 textbook were analyzed. The factors are as follow: numeracy, information and communication technology, critical thinking, creative thinking, personal and social capability, ethical understanding, and intercultural understanding. The results showed that the 60~70% of textbooks put emphasis on numeracy, information and communication technology, critical thinking, creative thinking while some factors were limited in th contents, which were personal and social capability, ethical understanding, and intercultural understanding. Therefore, teacher should try to reconstruct the teaching and learning materials and fill in the deficiencies of SSEL factors through class activities. In addition, it is suggested to study specific application methods such as science activities or experiment activities in detail to meet social and emotional learning.

• Research in Community and Public Health Nursing
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• v.28 no.4
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• pp.482-493
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• 2017

Purpose: This study aims to investigate the individual and environmental factors related to emotional/behavioral problems to early adolescence in Korea by applying multilevel modeling. Methods: From the database of the 2014 Korean Child and Youth Panel Survey (KCYPS), the researchers selected 1,977 adolescents who are in the second year of middle school. Multilevel model analysis was performed to estimate the impact of relevant factors at the individual and environmental levels. Results: At the individual level, the significant factors associated with emotional/behavioral problems included BMI and study tendency in boys, and drinking, study tendency and economic levels in girls. At the environmental level, the significant factor associated with emotional/behavioral problems included relationship with the teacher. Conclusion: The emotional/behavioral problems of early adolescence are influenced not only by the individual factors but also by the environment factor. Therefore, the environment surrounding the adolescents should also be considered to prevent emotional/behavioral problems.

• Journal of the Korean Home Economics Association
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• v.50 no.4
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• pp.115-125
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• 2012

The purpose of this study is to compare emotional problems, the related risk factors, and protective factors of impoverished children with those of enriched children in order to examine the effects of the related factors, and to suggest practical interventions and the functions of the social welfare service. Participants for this study were 458 students in the 4th, 5th and 6th grade of elementary school located in the Metropolitan area. The major findings were as follows: First, impoverished children had more emotional problems compared with enriched children. Second, poverty was found to influence the emotional problems of children. Third, concerning the relation between a family's poverty and the emotional problems of children, the finding is that eating habits, parents' health problems and marital conflict are mediating-factors.

• Journal of Internet Computing and Services
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• v.19 no.4
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• pp.65-70
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• 2018

Programming ability becomes an essential ability for elementary and secondary school students as well as computer science major students in modern information society. Thus, improving programming ability has long been a research project for computer scientists and teachers in IT areas. There have been many research works for improving programming ability in various ways. At first glance, emotional intelligence is generally known as humanistic intelligence, and nothing to do with computer areas. In the recent works, emotional intelligence has a correlation with various subjects. The purpose of this paper is to analyze correlation between emotional intelligence and programing ability. For this purpose, extensive survey works are carried out and statistical results are analyzed. Based on statistical analysis, it is concluded that there is a correlation between emotional intelligence and programming ability.

• Journal of The Korean Association For Science Education
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• v.29 no.7
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• pp.783-791
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• 2009

This study was conducted to examine my hypothesis that how teacher's teaching style influences emotional and physiological states of students in the secondary school science classroom. Sixty healthy secondary school students were participated in this study and divided into two groups: manipulation and non-manipulation. Each group underwent different styles of teaching on the scientific hypothesis-generating of com starch experiment. Before and after the class, the strength of emotion was measured using adjective emoticon check lists and they extracted their saliva sample for salivary hormone analysis. Here are the results of this study. First, the intensity of positive emotions in the manipulation group was significantly stronger than the one in the non-manipulation group, whereas the intensity of negative emotions in the non-manipulation group was significantly stronger than the one in the manipulation group. Second, the cortisol level, an indicator of stress, was decreased in the manipulation group whereas it was increased in non-manipulation group. Third, the quality of scientific hypotheses which is generated by students during the class had no connection with types of instructions. Fourth, this study found significantly negative correlation between students' emotional intensity of interest and concentration changes of salivary cortisol. Therefore, the different teaching styles have influence upon students' attitude and interest in science.

• Journal of Distribution Science
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• v.15 no.2
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• pp.101-109
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• 2017

Purpose - Previous studies related to emotional labor of salespeople have mainly focused on identifying the antecedents of emotional exhaustion and turnover intention and exploring the mitigating effects salespeople's motivation on emotional exhaustion and turnover intention. They also demonstrates that there are different roles for moderating in social support, which means mental/physical support related to the job in supervisors, colleagues and organizations. The purpose of this paper is to investigate how service employees' surface acting affect turnover intention through emotional exhaustion. Another important objective of this paper is to investigate whether perceived social support moderates 1) the relationship between surface acting and emotional exhaustion 2) the relationship between emotional exhaustion and turnover intention. Research design, data, and methodology - To test the hypotheses, we collected the data from Korean insurance company sales employees. A total of 235 responses were received, from which 220 usable responses were obtained after list-wise deletion. Working with a sample of 220 responses, structural equation modeling was employed to empirically test research hypotheses(

The relationship between surface acting and emotion exhaustion,

The relationship between emotion exhaustion and turnover intention,

The moderating effect of perceived social support(PSS) on the relationship between surface acting and emotion exhaustion, and

The moderating effect of perceived social support(PSS) on the relationship between emotion exhaustion and turnover intention. SPSS 22.0 and AMOS software were used in these data analysis. Results - The service employees' surface acting was positively related to the emotional exhaustion; in turn, the service employees' feelings on emotional exhaustion are positively related to turnover intention. In addition, Perceived Social Support significantly moderated the relationship between surface acting and emotional exhaustion. However, perceived social support has a non-significant moderating effect on the path from emotional exhaustion to turnover intention. On the basis of these results, the following conclusion can be drawn. First, distribution service companies will be needed the administrative efforts to offer counseling programs and space to provide their members with enough rest in experiencing psychological pain due to the salespeople's surface acting. Also, it is necessary for distribution service companies to identify and share the examples of successfully solving emotional exhaustion caused by salespeople's surface acting.

• Journal of East-West Nursing Research
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• v.23 no.1
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• pp.26-32
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• 2017

Purpose: The study aimed to establish a theoretical basis for nursing intervention to improve the quality of life during early adult by identifying emotional intelligence, his or her parents' child rearing attitudes and self-identity and analyzing how the parents' child rearing attitudes and self-identity influence on emotional intelligence during that period. Method: Data were collected from August 20 2011 to September 30, 2011. Two hundred men and women who lived in the areas of Seoul and Gyeong-gi Province were recruited. A total of 189 questionnaires were used for final analysis. Collected data were analyzed through SPSS/WIN18.0. Result: The participants' emotional intelligence and self-identity proved to have positive relationship. The participants' emotional intelligence also had the positive relationship with their mothers' and fathers' child rearing attitudes. The research shows that the mother's child rearing attitude(${\beta}=.40$, p<.001), the father's child rearing(${\beta}=.10$, p<.001) and self-identity(${\beta}=.23$, p<.001) can determine emotional intelligence to a degree of 43.4% and the mother's attitude was the most influential. Conclusion: It is necessary that emotional intelligence should be enhanced referring to the two variables in nursing intervention. Furthermore, parents whose children are in childhood or adolescence need to be educated about the importance of the parents' child rearing attitudes.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.29 no.2
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• pp.109-126
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• 2018

Librarians, who provide the public with library services at public libraries, are employees whose jobs are often require emotional labor. The emotional labor of librarians working at public libraries can result in stresses caused by the discrepancy between the library's emotional requirements and the librarian's personal emotions, which may influence organizational effectiveness, such as organizational commitment and job satisfaction. In that, this study intends to examine the influence of emotional labor on the organizational commitment and job satisfaction of librarians working at public libraries. To do so, based upon the conceptual underpinning through literature reviews of librarians working at public libraries and emotional labor, this study constructs a theoretical framework of organizational commitment and job satisfaction of librarians. Using a questionnaire survey method, this study surveys 238 public library staff from 33 public libraries in the Seoul metropolitan area, statistically examines the response through the SPSS20 statistical package, and analyzes the relationship between and among the variables. Based on the analysis, discussion on the influence of the emotional labor on organizational commitment and job satisfaction of librarians working at public libraries follows.