• Journal of Information Technology Services
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• v.14 no.2
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• pp.111-128
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• 2015

In this paper, we examined the effects of emotional and individual variables on flow in the usage of mobile application. We selected four relevant emotional and individual factors such as positive affect, negative affect, addiction and habituation. We also attempted to figure out the moderating role of communication in the effect of positive affect, negative affect, and addiction on the flow. For empirical analysis, we surveyed real users of mobile application and applied PLS (Partial Least Square) methodology for SEM (Structural Equation Modeling). As a result, we found that positive affect, addiction, and habituation have significant and positive impact on the flow. Furthermore, we also found that the moderating effects of communication on the relationships between positive/negative affect and communication are significant. Our findings provide important theoretical grounds for the effects of human behavior and emotion on the flow of mobile applications. Lastly, we also suggest significant managerial implications for the development mobile applications industry.

• Journal of Global Scholars of Marketing Science
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• v.15 no.3
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• pp.117-148
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• 2005

As this study aimed to examine which influence the nonverbal communication of service provider has upon service performance in terms of service industry, the specific objectives are as follows. First, it tried to examine into the relationship between the nonverbal communication in the service provider, and the emotional attachment. Nonverbal communication is divided into 4 kinds such as physical language, proxemics, paralanguage, and physical appearance. Second, it aimed to examine the relationship between the customer's attachment to the service provider, and the social competence and trust in the service provider. Third, it tried to examine into the relationship of service provider's social competence and trust with the customer satisfaction and with the switching costs. Additionally, it examined the moderating effect in the service type and the service usage period in terms of the model that was presented in this study. Given examining the verified results in these research hypotheses, those are as follows. First, given seeing the relationship between the nonverbal communication and the emotional attachment, it was represented that the physical language, proxemics, and physical appearance, except paralanguage, have significantly positive(+) influence upon emotional attachment. Second, it was indicated that emotional attachment has significantly positive(+) influence upon the social competence and trust in the service provider. Third, the social competence in the service provider had no positive effect(+) on customer satisfaction, and was having significantly positive(+) influence upon the customer's perceived switching barrier. Fourth, it was represented that the customer satisfaction toward the service provider have significantly positive(+) influence upon the switching barrier. Finally, as a result of having verified whether or not the moderating effect in the service type and the service usage period, it was indicated to be produced the difference depending on the service type in the relationships between the physical language and the emotional attachment, between the paralanguage and the emotional attachment, between the emotional attachment and the trust, and between the trust and the switching barrier. Depending on the service usage period, the difference was represented, respectively, in the relationships between the physical language and the emotional attachment and between the physical appearance and the emotional attachment.

• Journal of the Korean Home Economics Association
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• v.37 no.6
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• pp.1-10
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• 1999

The purpose of this study was development and verification of the emotional intelligence program for children. Developed program was labeled "Increasing the Power of Mind." This program consists of four parts-sensitivity, self-esteem, motivation, and communication skills. Each parts consists of eight activities. The program was practiced at susung elementary school in Jung up. The subjects were 79 sixth-grade children. The effectiveness of the program has been evaluted by taking pre and past tests. The test results suggest that the program has been effective in improving the children's emotional intelligence on all of the following areas, such as sensitivity, self-esteem, motivation, and communication skills.

• Korean Parent-Child Health Journal
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• v.14 no.2
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• pp.69-75
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• 2011

Purpose: This study is descriptive survey research that examined nurses' communication skills perceived by inpatient children's parents for short period due to acute diseases in children's hospital and aimed to make a qualitative improvement of nursing with the basic materials for improving nursing service for inpatient children. Methods: The subjects were 177 parents of children who were hospitalized in a children's hospital in Gwangju from May 1 to June 16, 2009. A structured questionnaire which consisted of a communication and interpersonal skills developed by Yodkowsky et al. (2006). Data collected from them were processed and analyzed with the SPSS/WIN program. Results: Nurses' communication skills as perceived by the parents of inpatients scored an average 4.11, communication scored 4.02, and interpersonal relationship scored 4.18. The scores of interpersonal relationship were mostly higher. Nurses' communication skills as perceived by the parents of inpatients according to general characteristics showed statistically significant differences depending on the number of children and the birth order. Conclusion: it was considered that nurses' emotional characteristics were important for inpatient children. it is thought that the positive communication skills considering the emotional aspects in planning and performing nursing for inpatient children should be achieved.

• The Journal of Korean Academic Society of Nursing Education
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• v.29 no.2
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• pp.148-160
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• 2023

Purpose: The purpose of this study was to construct and test a structural model of nursing students' performing communication skills. Methods: The data collection was conducted from October 13 to October 20, 2020. The participants were 286 students from nursing colleges located in three cities. The data analysis method was a covariance structure analysis with using IBM SPSS statistics version 23.0 and AMOS 21.0 statistical programs. Results: The hypothetical model showed a proper fit with the data: root mean square error of approximation=.08, standardized root mean square residual=.06, adjusted goodness of fit=.85, normed fit index=.91, and comparative fit index=.94. The model fit indices were normed to fit index=2.96. Statistically significant explanatory variables for the performing communication skills of nursing students were peer support, emotional intelligence, ethical sensitivity, and communication self-efficacy. The variables accounted for 66.1% of the performing communication skills of nursing students. Conclusion: Based on the above results, it appears necessary to develop strategies for improving the performing communication skills of nursing students, and having positive effects on health outcomes of the subjects by considering the variables of peer support, emotional intelligence, ethical sensitivity, and communication self-efficacy. Such strategies could potentially have positive effects on the health outcomes of the patients.

• The Journal of the Korea Contents Association
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• v.20 no.11
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• pp.546-558
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• 2020

The purpose of this study is to objectively analyze the influence of the communication style of adolescent counselors on the emotional stability and satisfaction of counseling adolescents. To this end, 180 adolescents under the age of 19 were collected for about two months from May to July, 2020, and analyzed according to the procedure. The analysis results of the research hypothesis 1 set in this study,'The counselor's communication style perceived by a youth client will affect the client's emotional stability' is as follows. First, the controlled and professional communication styles of adolescent counselors positively influence the tension and anxiety of adolescent clients. In addition, the counselor's controlled and professional communication style positively affects the anxiety and fear of adolescent clients. And counselors's cooperative communication style positively affects the client's satisfaction and serenity. Finally, the counselor's communication style does not affect the teen client's optimism. Research hypothesis 2 set up in this study The analysis result of'the counselor's communication style perceived by the youth client will affect the counselor's counseling satisfaction', and all sub-factors of cooperative, controlled, and professional style It was found to have a positive effect on counseling satisfaction.

• Journal of the Korean Home Economics Association
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• v.38 no.2
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• pp.41-56
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• 2000

This study focused on the effects of family, individual characteristics of adolescents and coping behaviors on adolescent runaway. The major findings were as follows: 1. Adolescent who had higher level of family violence, lower level of communication with parent, family cohesion and adaptability, and resource adequacy perception reported higher scores in runaway. 2. Adolescents who had higher level of emotional distress, lower level of self-esteem and self-control tended to have higher scores in runaway. 3. There was a significant difference in adolescent runaway according to coping behavior styles. 4. Maladaptive coping behaviors were significantly associated with the runaway adolescent group. 5. Adaptive coping behaviors were not associated with both runaways and non-runaways group. 6. Communication with father had a direct effect on adolescent runaway and also indirect effects through emotional stress and maladaptive coping behavior. 7. Maladaptive coping behaviors had a direct effect on adolescent runaway but adaptive coping behavior had no effect. 8. Emotional stress had an indirect effect through maladaptive coping behavior on adolescent runaway. 9. Communication with father had a direct effect and an indirect effect through self-esteem of adolescents on the adaptive coping behavior. 10. Family adaptability had a direct effect on the adaptive coping behavior.

• Proceedings of the KIEE Conference
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• 2007.07a
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• pp.1777-1778
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• 2007

In this paper, We design and implement a humanoid robot, With Educational purpose, which can collaborate and communicate with human. We present an affective human-robot communication system for a humanoid robot, D2, which we designed to communicate with a human through dialogue. D2 communicates with humans by understanding and expressing emotion using facial expressions, voice, gestures and posture. Interaction between a human and a robot is made possible through our affective communication framework. The framework enables a robot to catch the emotional status of the user and to respond appropriately. As a result, the robot can engage in a natural dialogue with a human. According to the aim to be interacted with a human for voice, gestures and posture, the developed Educational humanoid robot consists of upper body, two arms, wheeled mobile platform and control hardware including vision and speech capability and various control boards such as motion control boards, signal processing board proceeding several types of sensors. Using the Educational humanoid robot D2, we have presented the successful demonstrations which consist of manipulation task with two arms, tracking objects using the vision system, and communication with human by the emotional interface, the synthesized speeches, and the recognition of speech commands.

• Journal of Korean Academy of Fundamentals of Nursing
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• v.23 no.2
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• pp.115-125
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• 2016

Purpose: The purpose of this study was to use meta-analysis to evaluate factors and variables related to the emotional labor of hospital nurses. Method: The study included variables obtained from 66 recently published studies, doctoral dissertations, and master's theses. Results: The related variables were categorized into five factor groups: internal character factor, nursing care related factor, environmental factor, emotional response, and job response. For the defensive variable, job related response (effect size [ES]=-.17), environment (ES=-.14), internal character (ES=-.08), nursing care (ES=-.06), and emotional response (ES=-.06) showed significant effect size among the five categorized variable groups. For the risk variable, internal character (ES=.44), emotional response (ES=.46), environment (ES=.27), job related response (ES=.27), and nursing care (ES=.19) showed significant effect size among the five categorized variable groups. Conclusion: The results of this study identified defensive and risk variables related to emotional labor of hospital nurses. Self-efficacy, social support, leaders' care, and communication are important factors for managing emotional labor of hospital nurses.

• Korean Journal of Human Ecology
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• v.20 no.2
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• pp.299-310
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• 2011

The purpose of this study was to examine the relationship among emotional expressiveness, marital satisfaction, and stress coping styles of preschool mothers. The subjects for this study were 158 mothers whose children, 4-6 years of age, are enrolled in 5 kindergartens in Gyounsang-do. Mothers completed questionnaires reporting their emotional expressiveness, marital satisfaction, and stress coping styles. Data was analyzed by correlation analysis, and stepwise multiple regression analysis through SPSS 17.0 The findings of the study are as follows: First, there are significant correlations among emotional expressiveness, marital satisfaction, and stress coping styles of the mothers, respectively. Second, mothers' active coping style is significantly influenced by three factors: negative emotional expressiveness, communication and conflict solving, and positive emotional expressiveness. Third, mothers' passive coping style is significantly influenced by three factors: the expectations of their spouse's role, intimacy, and positive emotional expressiveness. In conclusion, it is necessary to encourage mothers to express their positive or negative emotions actively and improve their marital satisfaction to cope with stress effectively.