• 제목/요약/키워드: emotional cognition

검색결과 168건 처리시간 0.024초

인지·감성적 제품설계 지원을 위한 사용자 특성정보 메타데이터 구축 (Developing a User Property Metadata to Support Cognitive and Emotional Product Design)

  • 오규협;박광일;김희찬;김우주;이수홍;지용구;정재윤
    • 한국전자거래학회지
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    • 제21권4호
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    • pp.69-80
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    • 2016
  • 기술격차 감소로 인해 제품 차별화를 위한 인지 감성적 제품설계가 중요해지고 있다. 성별, 연령 등 다양한 사용자이 느끼는 감각(시각, 청각, 촉각 등), 인지(주의력, 기억력 등), 감성(심미성, 기능성 등)을 고려하기 위한 데이터베이스와 제품설계 가이드라인이 필요하다. 여러 실험으로부터 도출된 사용자 특성정보는 제품의 설계 및 평가 시 주요한 지표로 사용되고 있으며, 이를 저장할 통합적 인지 감성 데이터베이스를 구축하는 것이 필요하다. 본 연구에서는 인지 감성적 제품설계 지원을 위한 사용자 특성정보 메타데이터를 설계하고 프로토 타입 시스템으로 구축하였다. 감각, 인지, 감성에 관련된 기존 문헌들을 조사하고 분류하여 인지, 감성 유형별로 반영할 수 있도록 설계하였다. 제품설계/평가에 필요한 다양한 사용자 특성정보를 RDF 형식의 설계하였고, 설계된 메타데이터에 따라 인지, 감성에 관련된 사용자 특성정보를 저장할 수 있도록 프로토 타입 시스템을 구축하였다.

Emotional and Cognitive Determinants of Retail Salespersons' Emotional Labor and Adaptive Selling Behavior

  • KIM, Joonhwan;CHU, Wujin;LEE, Sungho
    • 유통과학연구
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    • 제20권9호
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    • pp.109-126
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    • 2022
  • Purpose: The role of salespersons' emotions in effective selling behavior garners attention among scholars and practitioners. Previous studies have investigated the effects of emotional intelligence and emotional labor on sales success separately. However, to understand the whole process, the relationships among salespersons' cognition, emotions, and behaviors should be considered simultaneously. Accordingly, we uniquely examined how salespersons' emotional intelligence (emotional antecedent) and customer orientation (cognitive antecedent) influence their emotional labor (deep acting vs. surface acting), adaptive selling behavior, and the selling results in the retail environment. Research design, data, and methodology: To improve methodological rigor, we used the dyadic approach. We measured 182 salespersons' emotional intelligence, customer orientation, and emotional labor, and 364 customers assessed the salespersons' adaptive selling behavior and selling results in the insurance and duty-free department retailing sectors. Result: The findings suggest that salespersons' customer orientation and emotional intelligence relate to deep-acting of emotional labor, affecting their adaptive selling behavior and relationship quality with customers. Conclusions: As for managerial implications, sales managers may well consider emotional intelligence levels when selecting salespersons in the retail industry. Additionally, practical training programs are required to cultivate customer orientation, emotional intelligence, and deep acting while performing emotional labor.

노인의 운동성과 인지 및 정서의 관계에 대한 개념적 고찰 (The Role of Mobility of Cognition and Emotion in Elderly : A Conceptual Review)

  • 김가영
    • 생물정신의학
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    • 제28권1호
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    • pp.7-12
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    • 2021
  • Considering that the aged population increases and the mobility problem is pointed out as a factor that indisposes the quality of life, cognition, and mood, it is important to understand and evaluate the elderly's mobility. Factors that deteriorate mobility in the elderly include physical senility, various health changes including chronic diseases, polypharmacy as well as anticholinergics. Common mobility problems in old age are reduced gait speed, increased gait variability in walking length, careless walking, and frequent falls. Several studies have reported that decreased mobility and deterioration of gait can predict cognitive decline and emotional problems. Aerobic exercise, resistance exercise, and balance exercise are suggested as therapeutic interventions for mobility problems. Active correction for factors that reduce mobility in the elderly and prescribing physical activity can conserve the elderly's quality of life and help improve cognition and mood. There is a need for related research in the future.

상사신뢰의 매개효과에 따른 팀장의 감성지능이 부하의 태도 및 행동에 미치는 영향력 분석 (The Study on the Relationships between Team Leader's Emotional Intelligence and Subordinate's Organizational Attitude, Behavior Focused on Examining the Mediated Effect of Leader Trust)

  • 김성은
    • 경영과정보연구
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    • 제31권2호
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    • pp.199-230
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    • 2012
  • 조직구조의 수평화 경향으로 기업들이 팀제 운영을 확대하고 있다. 팀에서의 상호작용 측면에서 볼 때 구성원들의 팀장에 대한 감성경험은 중요하며 부하의 태도 및 행동에 영향을 미치게 된다. 그동안 신뢰형성에 합리적인 측면이 미치는 영향에 관련된 연구는 많이 진행된 반면, 감성적 관점에 대한 연구는 미흡하다. 이에 본 연구에서는 팀장의 감성지능이 부하의 정서적 몰입 및 조직시민행동에 미치는 프로세스에서 상사신뢰를 매개변수로 선정하여 분석하였다. 실증분석결과 첫째, 팀장의 감성지능은 부하의 정서적 몰입 및 조직시민행동에 유의한 정의 영향을 미치는 것으로 나타났다. 둘째, 신뢰의 매개효과 분석결과 팀장의 감성지능과 정서적 몰입의 관계에서 인지기반신뢰와 정서기반신뢰 모두 완전매개역할을 하는 것으로 나타났다. 반면, 팀장의 감성지능과 조직시민행동의 관계에서 인지기반신뢰와 정서기반신뢰는 부분매개역할을 하는 것으로 나타났다. 이러한 분석결과는 조직에 대한 부하의 심리적 몰입을 유도하기 위해서는 리더에 대한 신뢰가 반드시 필요한 반면, 부하의 조직시민행동은 신뢰라는 메커니즘을 반드시 거치지 않아도 유발될 수 있다고 해석할 수 있다. 또한 팀장에 대한 정서적 신뢰 뿐 아니라 인지적 신뢰에 리더의 감성관리능력이 영향을 미치는 것으로 나타났다. 본 연구의 시사점으로는 첫째, 선행연구에서 그동안 미흡했던 신뢰형성의 감성적 측면에 대한 이해를 높이고, 팀장 감성지능과 부하의 정서적 몰입 및 조직시민행동간의 관계에서 신뢰(인지기반신뢰, 정서기반신뢰)의 메커니즘 검증에 의의가 있다. 둘째, 방법론적인 의의로 팀장자신의 감성지능을 직접 측정한 점과 부하의 조직시민행동을 팀장이 평가하는 설문응답방식을 시도하여 동일응답자 편의의 문제에서 벗어나기 위한 연구노력을 하였다는 점이다.

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호스피스교육 유무에 따른 호스피스 자원봉사자의 죽음의식, 호스피스인지도, 태도 및 간호요구도 비교 (A Comparative Study on Death Orientation and the Cognition & Nursing Needs of Hospice in Hospice Volunteers - a comparison between the trained and non trained volunteer -)

  • 강기선
    • 기본간호학회지
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    • 제10권2호
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    • pp.223-233
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    • 2003
  • Purpose: The purpose of study was to identify the death orientation and cognition, attitude and nursing needs in hospice care according to training of volunteers. Method: Data were collected using a structured questionnaire which included characteristics, death orientation and cognition, attitude and nursing needs in hospice care. Data collection was done between June 1st and 20th, 2003. The participants in the study were the 86 trained hospice volunteers and 76 non-trained hospice volunteers. The data were analyzed using the SPSS/PC+ program. Result: The results are as follows: There was a significant difference in the average for the death orientation scores between non-trained hospice volunteers and trained hospice volunteers. There was a significant difference for the cognition of hospice and attitude, with higher responses being given by the hospice trained group. For the domains of nursing needs in hospice care, the highest response was to emotional needs. Conclusion: This study showed that training in hospice care was effective in changing the death orientation, cognition, attitude and nursing needs in hospice care.

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유아용 감성교육 프로그램 개발 연구 (Development an Emotional Education Program for Young Children)

  • 이승은;이영석
    • 아동학회지
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    • 제25권6호
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    • pp.171-189
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    • 2004
  • Children develop emotional intelligence during the early years of life, and according to experts, emotional intelligence(EI) is a more reliable predictor of academic achievement than IQ. However, nowadays children appear to be low on emotional well-being. This has potentially negative consequences, not only for academic achievement but also for personal relationships. The purpose of this study was to develop emotional education program for young children(EEPYC). In this study, EI is defined to carry out reasoning in regard to emotions and to use emotion for enhancement of thought. Designed to facilitate development of young children's EI. EEPYC is based on the four branch model, which is mental EI model and based on the guiding principle of Collaborative to Advance Social and Emotional Learning. The subgroups(curricular) that compose EEPYC are Emotional Perception, appraisal, and expression, Self-recognition program, Self-esteem program, Emotional Stress Regulation, Emotional problem solving & conflict resolution. EEPYC has the potential of fostering emotional intelligence. Moreover, EEPYC can promote a motivation, prosocial activity, and regulation of stress. This helps young children to develope cognition and emotion in harmonious fashion.

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환경보강프로그램이 시설노인의 인지기능에 미치는 효과 (The Effects of Environmental Enrichment Program on Cognitive Function among Institutionalized Elderly)

  • 소희영
    • 성인간호학회지
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    • 제17권1호
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    • pp.128-138
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    • 2005
  • Purpose: As population of elderly people continues to grow, successful aging has risen to the top of the nursing science agenda. The successful aging includes maintenance of the cognitive and physical functions, as well as emotional well-beings. This study was carried out to evaluate effects of the environmental enrichments on cognition of institutionalized elderly. Method: The population was selected among the elderly aging over 65 residing at two of institutions. A quasi experimental design was used with non-equivalent control group. Study subjects were thirteen for each group. For the experimental group, physical, social and symbolic environmental enrichment program was provided for six weeks. The data were analyzed by repeated measure ANOVA and repeated measure ANCOVA using SPSS Win 11.0. Result: Compared to control group, the experimental group showed a significant difference on DSF(F=3.29, p=.046), and TMTA(F=4.76, p=.013) of cognitive function, and depression (F=5.56, p=.007) of emotional distress after 1 and 12 weeks of environmental enrichment program. Conclusion: Findings indicate that physical, social, and symbolic environmental enrichment was effective to partially prevent from cognitive decline, and to decrease emotional distress of elderly. As a nursing intervention, environmental enrichment program for elderly should be expanded for nursing practice to promote healthy aging and to offer support to the growing population of elderly. Further research should be conducted to evaluate the effect on the community elderly.

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미디어 파사드의 광고효과 - 삼성 스마트폰 광고를 중심으로 - (A Study on the advertising effect of media facade - focusing on Samsung smartphone AD -)

  • 이승민;황성원
    • 커뮤니케이션디자인학연구
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    • 제57권
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    • pp.44-53
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    • 2016
  • 미디어 파사드를 통한 광고가 보다 활성화되고 지속적인 성장을 가져오기 위해서는 무엇보다도 미디어 파사드가 매체로서의 역할을 충분히 수행할 수 있는 효율적인 매체라는 것을 입증할 필요가 있다. 따라서 본 연구는 미디어 파사드를 통한 광고의 소비자 반응과 효과를 알아보기 위해 TV광고와 미디어 파사드 광고를 각각 연구 참여자에게 보여주고, 이에 대한 반응을 설문을 통해 알아보았다. 연구결과, TV광고보다 미디어 파사드 광고를 접한 소비자의 인지적/감정적 반응이 긍정적으로 나타났다. 또한 미디어 파사드 광고가 TV 광고에 비해 제품태도에는 긍정적 영향을 미치지 못하지만 구매의도에는 긍정적 효과를 나타내었다. 미디어 파사드 광고를 접한 소비자는 인지적 반응과 제품태도의 상관이 다소 낮긴 하지만, 인지적 반응과 구매의도, 감정적 반응과 제품태도, 감정적 반응과 구매의도 모두 유의한 상관관계를 나타냈다. 또한 소비자의 소비성향 및 성별은 소비자의 반응에 있어 통계적으로 유의한 결과를 나타내지는 않았다. 그러나 소비자 반응에 있어 평균값은 모두 높게 나와 광고의 긍정적 효과를 보여준다. 본 연구 결과를 통해 미디어 파사드가 광고 매체로서 다양한 가능성을 가진 뉴미디어라는 사실을 실증적으로 확인해 볼 수 있었고, 특히 흥미를 유발하는데 효과적이며, 기존의 광고보다는 멀티미디어를 이용한 메시지가 받아들이는 시간이 빠르고 편리하여 광고의 효과가 높다는 것을 알 수 있었다.

인지-감정요소에 의한 공간이미지 평가성 분석 (Analysis on Space Image Evaluation through Recognitive-Emotional Factor)

  • 송영민;이동기
    • 한국실내디자인학회논문집
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    • 제20권6호
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    • pp.71-78
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    • 2011
  • Although the recognition and emotion about space is subjective and individual, if standard is proposed through common factor, objective, quantified space image evaluation will be available. In addition, space image evaluation standard caused by recognitive-emotional factor can meet requests of space users and increase psychological satisfactions. The purpose of this study is to grasp the space image caused by recognitive-emotional factor in space with PAD model and analyze the evaluation of space image giving visual, recognitive and emotional effects. The analysis result revealed that 'joyfulness' and access-avoidance had a very similar distribution. The result means that space is evaluated with the degree of 'joyfulness' for space and it is led by approach-avoidance behavior. The recognition factor that forms and evaluates space image and decides approach-avoidance is expressed as adjective images such as 'fresh, joyful, light and static and its emotional factors are adjective images such as 'calm, allowable, joyful and quiet'.

Associations between Sleep and Work-Related Cognitive and Emotional Functioning in Police Employees

  • Sorengaard, Torhild Anita;Olsen, Alexander;Langvik, Eva;Saksvik-Lehouillier, Ingvild
    • Safety and Health at Work
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    • 제12권3호
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    • pp.359-364
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    • 2021
  • Aim: We aimed to examine the cross-sectional and longitudinal associations between sleep and work-related impaired cognitive and emotional functioning in police employees. Methods: This study included 410 participants (52% men) employed in a police district in Norway at baseline, of which 50% also participated in the study at 6 months later follow-up. The questionnaires included items measuring work schedule, sleep length, insomnia, as well as impaired cognitive and emotional functioning at work. Results: The results showed that insomnia was related to impaired work-related emotional functioning measured at baseline, and to impaired cognitive functioning measured at both baseline and follow-up. Sleep length and rotating shift work were not associated with future decline in cognitive or emotional functioning. Conclusion: Our study indicates that the relationship between insomnia and emotional functioning at work may be transient, whereas insomnia can be related to both immediate and future impaired cognitive functioning. Replication of the findings in larger samples is advised. The findings call for an emphasis on the prevention and treatment of sleep problems among police employees as a mean of maintaining and improving cognitive and emotional functioning at work, and thereby reducing the risk for impaired performance and negative health and safety outcomes.