• 제목/요약/키워드: emotional behavior

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전문병원 역량이 고객 행동 의도에 미치는 영향 연구 (The Effects of Special Hospital Competencies on Customer Behavior Intentions)

  • 소권섭
    • 보건의료산업학회지
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    • 제7권4호
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    • pp.153-165
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    • 2013
  • This study aims to analyze how the competencies of specialized hospitals affect the customer behavior intentions. The research involved 14 specialized hospitals among 42 nationwide, which are selected by the Ministry of Health and Welfare in 2007. The results of the study are below. First, the competencies of specialized hospitals are emotional attachment and customer satisfaction proved to have the significant relationship. Second, the competencies of human resources and technology-related resources has a moderating effect with accessibility while the ability of material effect doesn't have such relation. Third, it was verified that the emotional attachment formed the customer satisfaction. Fourth, it turned out that the emotional attachment and customer satisfaction has the significant influence on customer behavior intentions. In conclusion, the competencies of specialized hospitals influences on the customer behavior intentions through the mediating effects of emotional attachment and customer satisfaction.

부모의 원가족 분화수준과 자녀양육행동과의 관계 (Level of parental differentiation from family of origin : relationship to child-rearing behaviors)

  • 정문자;최난경
    • 아동학회지
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    • 제25권3호
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    • pp.87-99
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    • 2004
  • The subjects of this investigation were 393 fourth and fifth graders from two elementary schools in Seoul and parents of these children. The level of fathers' emotional separation from the family of origin was higher than that of mothers'. Mothers were more warm acceptant and rejective restrictive than fathers; fathers were more permissive neglectful than mothers. Both fathers and mothers were more rejective restrictive of girls than of boys. Mothers with high scores in emotional separation from family of origin were more warm acceptant to their children and less rejective restrictive than those with low scores. Fathers with high scores in emotional cut off from the family of origin were more permissive neglectful behavior of their children than fathers with low scores.

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아동이 지각한 부모행동통제특성과 정서지능 및 친구 간 갈등해결전략 (Parental Behavior Control Recognized by Children and Its Effect on Children's Emotional Intelligence and Conflict Resolution Strategies in Peer Friendships)

  • 이민영;김광웅;조유진
    • 아동학회지
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    • 제27권6호
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    • pp.149-165
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    • 2006
  • This study examined the relationships of parental behavior control recognized by children and its effect on children's emotional intelligence and conflict resolution strategies in their peer friendships. Subjects were 521 $5^{th}$, $6^{th}$ grade elementary school Children in seoul. Data were analyzed by Pearson's correlation, multiple regression and path analysis. Result showed that parents' control of children's behavior affected children's conflict resolution strategies in peer friendships and affected their emotional intelligence. Path analysis showed that control by parents, demand for maturity and clarity of communication directly affected compromising-integrating strategies. Parental control was affected directly by dominating strategies. Controlling behavior by demand of maturity, clarity of communication and nurture influenced compromising-integrating, avoidance and concession strategies of children's emotional intelligence.

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어머니의 양육행동 및 정서표현과 유아의 창의적 인성 간의 관계에서 자아존중감의 매개효과 (The mediating effect of self-esteem on the relationship between mothers' parenting behavior, emotional expression and the creative personality of children)

  • 남윤주
    • 한국아동심리치료학회지
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    • 제12권2호
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    • pp.27-42
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    • 2017
  • This study examined the mediating effects of self-esteem on the mothers' parenting behavior, emotional expression and the creative personality of the children. A survey was conducted in Kwang ju and Chonnam of 259 mothers with children from 3-5 years old. Based on the data, Pearson's correlations between variables were analyzed, and hierarchical regression analyses were conducted to identify the direct and indirect effects of the mothers' parenting behavior, emotional expression and self-esteem on the creative personality of the children. The study found significant correlations among all four variables studied. In particular, self-esteem acted as a partial mediator in the relationship between the mothers' parenting behavior, emotional expression and creative personality of the children. The results suggest that increasing self-esteem in mothers may edify the creative personality in their children.

어머니의 정서표현수용태도 및 유아의 애착안정성과 정서조절능력이 문제행동에 미치는 영향 (The Effect of Maternal Attitude Toward Child's Emotional Expressiveness, Young Child's Attachment Stability, and Emotional Regulation Ability on Young Child's Problematic Behaviors)

  • 서선옥;심미경
    • 아동학회지
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    • 제37권4호
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    • pp.1-15
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    • 2016
  • Objective: The purpose of this study was to explore the influences of maternal attitude toward child emotional expressiveness, young child attachment stability, and emotion regulation ability on problematic behaviors. The participants of this study consisted of 279 children (age 5), and their mothers, and 48 teachers. Methods: The data was analyzed by means of t -test, Pearson correlation, confirmatory factor analysis, and SEM analyses. Results and Conclusion: The major findings were as follows. First, higher maternal attitude toward child emotional expressiveness was associated with better child attachment stability. Second, higher child attachment stability was associated with better child emotion regulation at home and lower problematic behavior. Third, higher child emotion regulation at home and in the classroom was associated with lower problematic behavior. Fourth, maternal attitudes toward child emotional expressiveness directly impacted levels of problematic behavior. Fifth, child emotional regulation fully mediated the effect of attachment stability on problematic behavior.

성남지역 초등학생들의 일상생활 스트레스 정도가 식품섭취패턴에 미치는 영향 (Effects of Daily Stress on Dietary Pattern among Elementary School Children in Seongnam City)

  • 김선라;계승희
    • 대한지역사회영양학회지
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    • 제22권6호
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    • pp.475-484
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    • 2017
  • Objectives: The study was conducted to investigate the relationship between several stress measures in everyday life, emotional eating behavior, and dietary pattern (snacks, fatty foods, sweet beverages, fruits and vegetables) in school-aged children. Methods: One hundred and ninety-four students of an elementary school located in Seongnam City participated in the study. The students responded to the survey questionnaire by self-report, which consisted of items regarding general characteristics, height, weight, dietary habits, frequency of consuming healthy (fruits and vegetables) and unhealthy foods (snacks, fatty foods, and sweet beverages), emotional eating behavior, and daily stress. Correlational analysis was performed to examine the relationship between stress, emotional eating behavior, and dietary pattern, and Poisson and logistic regression analyses were conducted to investigate the effects of stress on dietary pattern. Results: Positive correlations were found between all stress factors and emotional eating behavior and between the friend and personal factor (one of the stress factors) and the consumption of sweet beverages. The frequency of consuming sweet beverages was 2.6 times higher in the high stress group than in the low stress group (95% CI). Conclusions: Children's daily stress was associated with emotional eating behavior and undesirable dietary pattern such as consumption of sweet beverages.

아동이 지각한 부모의 부부갈등, 양육태도가 학대경험과 정서적 부적응 행동에 미치는 영향 (Effects of Perception of Marital Conflict and Child Rearing Attitude on Child Abuse and Emotional Maladjustment Behavior in Children)

  • 문영숙
    • Child Health Nursing Research
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    • 제17권1호
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    • pp.22-30
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    • 2011
  • Purpose: The purpose of this study was to examine the effects of the perception of marital conflict and child rearing attitudes on abuse experience and emotional maladjustment behavior in children. Methods: Data were collected from May 25 to June 5, 2009. A questionnaire survey was used with 320 elementary school students. Data were analyzed using Pearson correlation coefficients and multiple regression analysis. Results: For effects of perception of marital conflict and child rearing attitude on abuse experience among these children, authoritarian controlling disposition, affectionate disposition and marital conflict had a significant impact on their overall abuse experience. These variables were predictors of child abuse and accounted for 30.6% of the variance. For effects of perception of marital conflict, child rearing attitude and abuse experience on emotional maladjustment behavior among children, there was a significant influence for marital conflict, neglect, emotional abuse and authoritarian controlling disposition. These variables were predictors of emotional maladjustment behavior and accounted for 21.5% of the variance. Conclusion: The results indicate that marital conflict and child rearing attitude are two major variables affecting children’s abuse experience and emotional maladjustment behavior.

유통기업 리더의 코칭행동이 구성원의 조직시민행동과 이직의도에 미치는 영향: 진정성리더십의 매개효과와 감성지능의 조절효과 (The Effect of Distribution Enterprise Leader's Coaching Behavior on Organizational Citizenship Behavior and Turnover Intention: Mediating Role of Authentic Leadership and Moderating Role of Emotional Intelligence)

  • 성낙청;문재승;박계홍
    • 유통과학연구
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    • 제14권1호
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    • pp.75-84
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    • 2016
  • Purpose - In accordance with the recent changes in the management environment, leaders are required to have an ability of drawing and inducing potential of each worker. Coaching, as one of the strategies of human resources development, is drawing people's attention. This study aims to inquire about the mechanism of leader's coaching behavior which influences the attitude and behavior of workers. Firstly, this study intends to illustrate what kind of influences the leader's coaching behavior can give on organizational citizenship behavior and turnover intention of workers. Secondly, it plans to verify the mediating effect of authentic leadership in the relationship between leader's coaching behavior and organizational citizenship behavior and turnover intention of workers. Thirdly, it aims to prove the moderating effect of emotional intelligence in the relationship among leader's coaching behavior, organizational citizenship behavior and turnover intention of workers. Research design, data and methodology - In order to figure out how the leader's coaching behavior influences attitude of workers, authentic leadership is considered as mediating effect. As for a moderating effect, we have determined emotional intelligence which attracts attention in the recent studies on organizational behavior, so as to investigate the correlation among variables. As for study sample, it was targeted to 236 organizational members of distribution corporations whose leader's coaching behavior is required. For reaching the purpose of study, SPSS 20 was applied for the analysis. Results - The research findings can be summarized as follows: Firstly, leader's coaching behavior gives significant positive influences on organizational citizenship behavior. Moreover, leader's coaching behavior gives negative influences on turnover intention of organizational members. Secondly, the mediating effect of authentic leadership was proved in the relationship between leader's coaching behavior and attitude of workers. Based on the analysis, it turned out that authentic leadership doesn't give a mediating effect in the bilateral relationship. Lastly, the moderating effect of emotional intelligence was proved in terms of how the leader's coaching behavior influences the attitude of workers. The research result shows that the emotional intelligence influences towards the negative direction, in the correlation between coaching behavior and organizational citizenship behavior On the other hand, in the relationship with turnover intention, It was significant effect. Conclusions - Based on the research findings, we have intended to inquired about the mechanism of leader's coaching behavior which influences the attitude and behavior of workers. Furthermore, in the operational level, the following implications can be given: the importance of coaching activation in the operational level was confirmed, through inquiring into the influence of leader's coaching behavior on workers. Moreover, the importance of emotional intelligence, which has been steadily raised, was also confirmed. It is necessary for future study to carry out additional research on various factors of coaching which can influence the effectiveness of coaching, for instance, coaching process, coach's competency, characteristics of coaching customers, relationship with coaching customers and coaching system.

노인요양시설 종사자의 감정노동행동이 직무소진과 서비스품질에 미치는 영향: 감성리더십의 조절효과 (The Effect of Emotional Labor Behavior of Employee at Geriatric Long-Tern Care Facilities on Job Burnout and Service Quality: Moderating Effect of Emotional Leadership)

  • 윤명화;김진숙
    • 문화기술의 융합
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    • 제5권4호
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    • pp.99-104
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    • 2019
  • 이 연구의 필요성은 노인요양시설 종사자의 근무환경의 질, 복지개선이 시설이용 어르신들의 양질의 서비스 제공을 위해 노인요양시설 종사자들을 대상으로 감정노동행동이 직무소진과 서비스품질에 미치는 영향과 감성리더십을 중심으로 효과를 규명하는데 있다. 연구결과를 요약하면 다음과 같다. 첫째, 감정노동행동 중 내면행동이 직무소진의 부의 영향을 미치는 것으로 나타났으며, 표면행동에는 정의 영향을 미치는 것으로 나타났다. 또한, 감정노동행동이 서비스품질에도 정의 영향을 미치는 것으로 나타났다. 둘째, 감성리더십은 감정노동행동 중 내면행동에서 정서적 고갈과 개인적 성취감저하에서만 조절효과를 보였으며, 표면행동에는 비인격화에서 조절효과가 나타났다. 셋째, 감성리더십은 감정노동행동 중 표면행동과 서비스 품질에서는 유형성, 신뢰성, 확신성 요인에서 감성리더십의 조절효과가 나타났다. 따라서 노인요양시설 종사자의 근무여건 개선과 노인요양시설 이용 노인들의 서비스 품질 향상을 위한 앞으로도 많은 연구들이 이루어져야 하겠다.

Effects of Recognition of the Pregnancy necessity on Emotional Happiness -The mediation effect of health control behavior-

  • Kim, Jung-Ae
    • International Journal of Advanced Culture Technology
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    • 제6권3호
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    • pp.12-21
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    • 2018
  • This study was a cross-sectional survey of the effects of pregnancy necessity recognition on emotional happiness and mediation effect of health control behavior on it. A total of 200 participants in the study were collected from structured questionnaire online and the data collection was from July $1^{st}$ to July $31^{st}$, 2018. Health control behavior questionnaire was developed by Wallston, K.A., Wallston, B.S. & Devellis, R (1978), Emotional happiness was analyzed by using PANAS (positive and negative affect schedule) developed by Watson, Clark and Tellegen (1988). The collected data were chai-square($X^2$), Pearson correlation, Dummy regression analysis, simple regression analysis, and the mediated effect analysis by SPSS 18.0. As a result, Under statistical significance, there were differences in the recognition of pregnancy necessity were depending on religion, participant's age, number of siblings, thought of optimal marriage age(p<0.05). More siblings, more religious, older age, and more recognized the pregnancy necessity. The analysis of Pearson correlation with the pregnancy necessity, health control behavior, and emotional happiness reveled that it was relevant (p<0.01). Dummy regression analysis showed that people who thought that pregnancy was necessary were 0.700 times more likely to felt emotional happiness that people who thought it was unnecessary (p<0.01). Analysis on the mediation of health control behavior, in which the effects of pregnancy recognition on emotional happiness, showed that it was effect (other people's health control behavior: B:.299, p<0.01, internal health control behavior : B:.217, p<0.05). Based on these results, this study suggested that to promote pregnancy recognition, families with brother and sister should be programmed with recommendations for exercise and alcohol abstinence, religious belief and health control programs.