• 한국비블리아학회지
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• 제14권2호
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• pp.159-178
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• 2003

본 연구는 대학도서관에서 제공하는 전자게시판 중 자유게시판, Q＆A, FAQ, 참고질의 응답의 4가지 유형의 참고서비스를 대상으로 게재되는 질문의 유형과 내용을 분석함으로써 서비스 유형별 특성을 조사하고 이용자의 정보요구를 파악하였다. 분석한 결과, 4가지 서비스의 유형에 따라 질문유형별 차이를 발견하지 못하였다. 모든 서비스에서 안내형 질문이 가장 많았으며, 주제형 질문은 미미한 것으로 나타났다. 분석결과를 토대로 4가지 유형별 서비스에 대한 발전방안을 제시하였다: 서비스 유형에 대한 메뉴명칭의 표준화, 서비스 접근이 용이한 메뉴 배치, 각 서비스에 적합한 성격 명시, 내용검색기능과 응답기능을 첨가하는 구조개선, 질문작성 양식의 제안, 전자참고서비스의 전담부서 및 전담자배치, 정책마련, 홍보강화를 제안하였다.

• 한국도서관정보학회지
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• 제29권
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• pp.171-212
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• 1998

In this study, the concept, developments and the present situations of an electronic document delivery services, projects and systems are examined. Also the implications of an electronic document delivery services in the library and the future of the services are studied. Some conclusions and a few suggestions derived from the study are as follows : (1) An electronic document delivery services, one of the most innovative methods for delivering the needed materials to a researcher is now being incorporated into an important part of today's information industries. (2) The technological developments have made it possible to deliver nearly all the document formats electronically, and can make the shortest turnaround time to be 30minutes. The technology has also made it possible to develop user-friendly document delivery services by providing the various methods of requesting of, delivering of and charging for the materials. (3) Different types of institutions have made researches, tests, developments and implementation of an electronic document delivery techniques with different features. (4) The issues of copyrights and standards involved in an electronic document delivery still remain as the problems to be solved. (5) The increase and development of patron-initiated document delivery services have and will have some impacts on the library services with the possibility to pass by the librarians intermediation, but to deliver the materials directly to the end-users. (6) The library could take the outside electronic document delivery services as an opportunity. Accordingly, in order to incorporate this services in the interlibrary loan, collection development and other library services, the library should establish appropriate policies, guidelines and management strategies related to the operations. (7) In order to maximize the use of the electronic document delivery services, the library should provide an appropriate education for the librarian and users to have knowledge and skills on the changing techniques of the electronic document delivery and on the various features as well as changing mechanisms by each system and service.

• 대한원격탐사학회:학술대회논문집
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• 대한원격탐사학회 2003년도 Proceedings of ACRS 2003 ISRS
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• pp.834-836
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• 2003

Recently, web services concept is rapidly rising as new solution to solve the integration problem among heterogeneous application systems . This web servic es concept is adaptable in the field of 4S application systems integration that handles the spatial information of GIS, SIIS, GNSS and ITS. So, this paper suggests a new 4S web services model for the infrastructures of nationwide spatial clearinghouse, which is mainly based on the OGC and W3C web services specifications. Conclusively, this proposed model that could serve various spatial data and services has some advantages of being flexibly and powerfully capable of integrating the 4S application systems owing to adapting the international standard specifications of OGC and W3C.

• 한국도서관정보학회지
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• 제26권
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• pp.541-573
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• 1997

This study reviews several innovative electronic reference services that will be transformed in the age of the virtual library. This study focused on reference service via E-mail and electronic bulletin board which is regarded as the most important service in a variety of electronic reference services. Through E-mail and the electronic bulletin board, the user submits questions and the librarian responds with the answer. Though interest in using E-mail and electronic bulletin board as a basis for reference service has grown considerably in recent years, it is still in its infancy in Korea. Thus the purpose of this study is to propose a model electronic reference service system using E-mail and the electronic bulletin board for university libraries in Korea. This system consists of the following modules: electronic reference services policy, open reference service via electronic bulletin board, closed reference service via E-mail, and FAQ. This system is meant to be a guide for those considering implementing such a service.

• 한국정보통신학회:학술대회논문집
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• 한국해양정보통신학회 2004년도 춘계종합학술대회
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• pp.229-233
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• 2004

인터넷과 정보통신 기술이 빠른 속도로 발전함에 따라 B2B 또는 B2C 전자 상거래에 이용되는 전자 카탈로그는 인터넷 공간에서 가장 효과적으로 기업의 상품 및 제품의 특성을 잘 표현할 수 있는 중요한 요소 중 하나이다. 그러나 전자 상거래에 중요 기술기반이라 할 수 있는 전자 카탈로그의 작성과 적용에 관한 표준 부재와 서로 상이한 시스템을 구축하고 있어 전자상거래에 참여하는 시장 참여자는 전자 카탈로그 정보를 교환 및 거래에 사용할 수 없는 여러 문제점이 발생하고 있다. 이에 본 논문에서는 통합적으로 상품의 정보를 처리할 수 있는 전자 카탈로그 문서 구조를 정의하고 거래에 참여하는 사용자가 정의된 전자 카탈로그 문서를 전자 상거래에 이용할 수 있도록 통합형 전자 카탈로그 시스템을 설계 및 구현하였다. 본 시스템은 Web Services와의 연동을 통하여 Web Services가 갖고 있는 서로 다른 환경 내에서의 비즈니스 통합 및 상호 운용성 등 다양한 장점과 카탈로그 문서로부터 얻을 수 없는 유용한 정보를 Web Services를 얻을 수 있도록 하였다.

• 한국IT서비스학회지
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• 제7권1호
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• pp.237-254
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• 2008

Government itself produces a vast amount of highly valuable information, and the internet increases its potential social and economic value. So far, government provide web services that is web 1.0 style. To meet the user's needs, that is online collaboration and sharing, government web services also change to web 2.0. This paper argues that government could now grasp the opportunities that are emerging in terms of web 2.0. Current policy and action is not yet adequate to grasp these opportunities. So, this study focused on the strategic development of electronic government services based on web 2.0. For the purpose, we reviewed the web 2.0 cases and former electronic government services. And then, we defined government 2.0 that is electronic government services based on web 2.0, and provided reference model of government 2.0. Government 2.0 reference model will help the administrators to find better ways to use the technological infrastructure and save efforts for trial and errors from the lack of systematic approach.

• 정보관리학회지
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• 제20권2호
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• pp.135-156
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• 2003

본 연구는 대학도서관에서 전자저널을 효과적으로 관리하고 서비스하기 위한 방안을 모색하는데 그 목적을 두고 있다. 이를 위하여, 문헌조사 및 사례조사를 바탕으로 설문조사를 실시하였다. 선행연구 분석에서는 전자저널과 관련된 다양한 이슈를 중심으로 이론적 배경을 조사하였으며, 사례조사로서 국내외 6개 대학도서관의 웹사이트를 접근, 목록, 이용자서비스 측면에서 분석하였다. 그리고 대학도서관에서 전자저널을 담당하고 있는 사서들을 대상으로 전자저널의 선정 및 구독 현황을 비롯하여 크게 8개 항목으로 47개의 문항으로 구성된 설문조사를 실시하였다. 연구 결과를 바탕으로 대학도서관에서 전자저널의 효과적 관리 및 서비스를 제공하기 위한 8가지 가이드라인을 제시하였다.

• 디지털융복합연구
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• 제6권1호
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• pp.1-10
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• 2008

Electronic service delivery is an integral mission that is shouldered upon e-government to carry out. And it also has become an important way of making client-centered administration work more effectively. It is quite convenient from citizens' perspective to utilize public services that are electronically transformed. This study identifies a set of electronic services currently provided by e-government and proposes policy measures for further driving e-government to develop its services in a direction of making people's life more convenient.

• International Journal of Computer Science & Network Security
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• 제22권10호
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• pp.389-399
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• 2022

This study aims to investigate and analyze the impact of the COVID-19 pandemic on the adopt electronic services in education sector in Jordan, where the COVID-19 pandemic has left huge threats in terms of health and led to a significant decrease in economic output and a rise in unemployment. This study also aims to know the steps taken by the Jordanian governments and higher education ministry and universities to overcome this crisis and mitigate the economic and financial impacts that would enhance the resilience of the education sector. To achieve the goal of the study, both methods of deductive and inductive analysis were used, which helped us to systematically consider the economic and other consequences of the COVID-19 pandemic, such as statistical analyses and other tools that helped us in this study. The results of this study, showed that the COVID-19 pandemic led to a significant increase in adopt electronic services in education sector in Jordan, and decline in economic growth, a significant rise in unemployment, an increase in market instability, and a decrease in the financial position of companies. The recommendations concluded that Jordan should begin to change its policies according to the new data, and take Measures to advance the education sector by relay on electronic services and directing investment in education sector through saving policies and infrastructure equipment in parallel with the population boom in Jordan.

• Journal of Information Technology Applications and Management
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• 제11권2호
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• pp.215-226
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• 2004

As with the fast spread of internet uses in recent years, electronic commerce has evolved. The proliferation of electronic commerce has increased diverse forms of fraud cases since internet helps intended criminals remain anonymous. In absence of effective tools to warrant the reliability of parties offering products or services through electronic commerce, consumers have to absorb damages unfairly. Internet escrow service has been considered to be an option to establish reliability between buyers and sellers and to protect consumers from possible fraud cases. However, like other industries, fraudulent escrow services have appeared in internet. This study has been intended to analyze fraudulent internet escrow services and to propose an effective regulatory system of internet escrow services. To do that, this study benchmarked the regulation of the State of California, primarily focusing on the formation of escrow company, regulation of escrow business, and remedies for wrongdoing, so Korea can consider the adoption of similar systems.