• Title/Summary/Keyword: electronic services

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A Study on the Electronic Reference Services Using Electronic Bulletin Boards in University Libraries (전자게시판을 이용한 대학도서관의 참고정보저비스에 관한 연구 -자유게시판, Q&A, FAQ, 참고질의응답을 중심으로-)

  • 이명희;이미영
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.14 no.2
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    • pp.159-178
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    • 2003
  • Electronic reference service was defined as reference service designed for remote users and identified by a specific link from a library' website. This study examined whether academic libraries deliver web-based electronic reference services to remote users. Particularly, four types of electronic bulletin board services, free bulletin board, FAQ, Q&A and reference question-response service were measured in terms of 8 types of questions and 12 contents of questions. The result showed that there was few differences among 4 services. Guidelines for effective use of electronic bulletin board services in academic libraries were suggested: standardization of service names, easy access to menu services, definition of each menu, search function for contents and standard web forms.

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전자원문제공서비스의 현황과 과제

  • 이경호
    • Journal of Korean Library and Information Science Society
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    • v.29
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    • pp.171-212
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    • 1998
  • In this study, the concept, developments and the present situations of an electronic document delivery services, projects and systems are examined. Also the implications of an electronic document delivery services in the library and the future of the services are studied. Some conclusions and a few suggestions derived from the study are as follows : (1) An electronic document delivery services, one of the most innovative methods for delivering the needed materials to a researcher is now being incorporated into an important part of today's information industries. (2) The technological developments have made it possible to deliver nearly all the document formats electronically, and can make the shortest turnaround time to be 30minutes. The technology has also made it possible to develop user-friendly document delivery services by providing the various methods of requesting of, delivering of and charging for the materials. (3) Different types of institutions have made researches, tests, developments and implementation of an electronic document delivery techniques with different features. (4) The issues of copyrights and standards involved in an electronic document delivery still remain as the problems to be solved. (5) The increase and development of patron-initiated document delivery services have and will have some impacts on the library services with the possibility to pass by the librarians intermediation, but to deliver the materials directly to the end-users. (6) The library could take the outside electronic document delivery services as an opportunity. Accordingly, in order to incorporate this services in the interlibrary loan, collection development and other library services, the library should establish appropriate policies, guidelines and management strategies related to the operations. (7) In order to maximize the use of the electronic document delivery services, the library should provide an appropriate education for the librarian and users to have knowledge and skills on the changing techniques of the electronic document delivery and on the various features as well as changing mechanisms by each system and service.

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Design of 4S Web Services Model for the Infrastructures of National Spatial Clearinghouse of Spatial Data and Services

  • Kim, M.S.;Oh, B.W.;Kim, M.J.;Jang, B.T.
    • Proceedings of the KSRS Conference
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    • 2003.11a
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    • pp.834-836
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    • 2003
  • Recently, web services concept is rapidly rising as new solution to solve the integration problem among heterogeneous application systems . This web servic es concept is adaptable in the field of 4S application systems integration that handles the spatial information of GIS, SIIS, GNSS and ITS. So, this paper suggests a new 4S web services model for the infrastructures of nationwide spatial clearinghouse, which is mainly based on the OGC and W3C web services specifications. Conclusively, this proposed model that could serve various spatial data and services has some advantages of being flexibly and powerfully capable of integrating the 4S application systems owing to adapting the international standard specifications of OGC and W3C.

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The electronic reference service in university libraries a n.0, pplying E-mail and electronic bulletin board (전자우편과 전자게시판을 활용한 대학도서관 전자참고서비스)

  • 문정순
    • Journal of Korean Library and Information Science Society
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    • v.26
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    • pp.541-573
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    • 1997
  • This study reviews several innovative electronic reference services that will be transformed in the age of the virtual library. This study focused on reference service via E-mail and electronic bulletin board which is regarded as the most important service in a variety of electronic reference services. Through E-mail and the electronic bulletin board, the user submits questions and the librarian responds with the answer. Though interest in using E-mail and electronic bulletin board as a basis for reference service has grown considerably in recent years, it is still in its infancy in Korea. Thus the purpose of this study is to propose a model electronic reference service system using E-mail and the electronic bulletin board for university libraries in Korea. This system consists of the following modules: electronic reference services policy, open reference service via electronic bulletin board, closed reference service via E-mail, and FAQ. This system is meant to be a guide for those considering implementing such a service.

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A Study of Integrated E-Catalog system based on Web Services (Web Services 기반의 통합형 전자 카탈로그 시스템에 관한 연구)

  • 김명진;김창수;김윤기;정회경
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2004.05b
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    • pp.229-233
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    • 2004
  • According as internet and Information-Communication technology develop with the fast speed, Electronic Catalog that is used B2B or B2C electronic commerce is important element middle who can express well special quality of corporation's goods and product most effectively from internet space. But, several problems that creation of Electronic Catalog and standard absence about application that can say as importance technology base in electronic commerce and market newcomers who is constructing each other dissimilar system and take part in electronic commercial transaction can not use Electronic Catalog information exchange and transaction are happening. So that this treatise can use Electronic Catalog document that user who define Electronic Catalog document structure that can process information of goods configurationally and takes part in transaction is defined in electronic commerce hereupon, integration style Electronic Catalog system design and embody. This system did useful information that can not get from various advantage and catalog document such as business all-in-one and interoperability in different environment that Web Services through interlock with Web Services has so that can get Web Services.

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A Study on the Strategies of Electronic Government Services based on Web2.0 (웹2.0 기반의 전자정부서비스 제공전략에 관한 연구)

  • Ra, Jong-Hei;CHoi, Yong-Jin;Jung, Seung-Ho;Oh, Kang-Tak;Kang, Dong-Suk
    • Journal of Information Technology Services
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    • v.7 no.1
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    • pp.237-254
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    • 2008
  • Government itself produces a vast amount of highly valuable information, and the internet increases its potential social and economic value. So far, government provide web services that is web 1.0 style. To meet the user's needs, that is online collaboration and sharing, government web services also change to web 2.0. This paper argues that government could now grasp the opportunities that are emerging in terms of web 2.0. Current policy and action is not yet adequate to grasp these opportunities. So, this study focused on the strategic development of electronic government services based on web 2.0. For the purpose, we reviewed the web 2.0 cases and former electronic government services. And then, we defined government 2.0 that is electronic government services based on web 2.0, and provided reference model of government 2.0. Government 2.0 reference model will help the administrators to find better ways to use the technological infrastructure and save efforts for trial and errors from the lack of systematic approach.

A Study on the Effective Management and User Services for Electronic Journals in University Libraries (전자저널의 효과적인 관리 및 이용자서비스에 관한 연구: 대학도서관을 중심으로)

  • Lee, Lan-Ju;Hwang, Shin-Hye
    • Journal of the Korean Society for information Management
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    • v.20 no.2
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    • pp.135-156
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    • 2003
  • The purpose of this study was to provide suggestions for the effective management and user services of electronic journals in university libraries. In order to do that literature reviews, case studies, and survey questionnaires were conducted. The case studies involved six university libraries, which were analyzed based on accessing, cataloging and user services. Questionnaires consisting of forty-seven items in eight parts, including selection and subscription of electronic journals were distributed to the libratians who were in charge of managing electronic journals. Following an analysis on the survey, guidelines for effective management and user services of electronic journals were suggested.

A Direction of Policy for Electronic Service Contents System in e-Government (전자정부 활용실태와 서비스컨텐츠의 고도화를 위한 정책방향)

  • Kim, Young-Mi
    • Journal of Digital Convergence
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    • v.6 no.1
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    • pp.1-10
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    • 2008
  • Electronic service delivery is an integral mission that is shouldered upon e-government to carry out. And it also has become an important way of making client-centered administration work more effectively. It is quite convenient from citizens' perspective to utilize public services that are electronically transformed. This study identifies a set of electronic services currently provided by e-government and proposes policy measures for further driving e-government to develop its services in a direction of making people's life more convenient.

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Adopting the Electronic Services in the Light of Coved 19 from Employees' Perceptive in Karak University College

  • Allahawiah, Sattam;Altarawneh, Haroon;nawaiseh, Kafa al
    • International Journal of Computer Science & Network Security
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    • v.22 no.10
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    • pp.389-399
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    • 2022
  • This study aims to investigate and analyze the impact of the COVID-19 pandemic on the adopt electronic services in education sector in Jordan, where the COVID-19 pandemic has left huge threats in terms of health and led to a significant decrease in economic output and a rise in unemployment. This study also aims to know the steps taken by the Jordanian governments and higher education ministry and universities to overcome this crisis and mitigate the economic and financial impacts that would enhance the resilience of the education sector. To achieve the goal of the study, both methods of deductive and inductive analysis were used, which helped us to systematically consider the economic and other consequences of the COVID-19 pandemic, such as statistical analyses and other tools that helped us in this study. The results of this study, showed that the COVID-19 pandemic led to a significant increase in adopt electronic services in education sector in Jordan, and decline in economic growth, a significant rise in unemployment, an increase in market instability, and a decrease in the financial position of companies. The recommendations concluded that Jordan should begin to change its policies according to the new data, and take Measures to advance the education sector by relay on electronic services and directing investment in education sector through saving policies and infrastructure equipment in parallel with the population boom in Jordan.

A Study of Regulating Internet Escrow Services in Electronic Commerce (전자상거래상의 인터넷 에스크로 서비스의 규제에 관한 연구)

  • 김정곤
    • Journal of Information Technology Applications and Management
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    • v.11 no.2
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    • pp.215-226
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    • 2004
  • As with the fast spread of internet uses in recent years, electronic commerce has evolved. The proliferation of electronic commerce has increased diverse forms of fraud cases since internet helps intended criminals remain anonymous. In absence of effective tools to warrant the reliability of parties offering products or services through electronic commerce, consumers have to absorb damages unfairly. Internet escrow service has been considered to be an option to establish reliability between buyers and sellers and to protect consumers from possible fraud cases. However, like other industries, fraudulent escrow services have appeared in internet. This study has been intended to analyze fraudulent internet escrow services and to propose an effective regulatory system of internet escrow services. To do that, this study benchmarked the regulation of the State of California, primarily focusing on the formation of escrow company, regulation of escrow business, and remedies for wrongdoing, so Korea can consider the adoption of similar systems.

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