• Journal of Korean Library and Information Science Society
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• v.26
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• pp.541-573
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• 1997

This study reviews several innovative electronic reference services that will be transformed in the age of the virtual library. This study focused on reference service via E-mail and electronic bulletin board which is regarded as the most important service in a variety of electronic reference services. Through E-mail and the electronic bulletin board, the user submits questions and the librarian responds with the answer. Though interest in using E-mail and electronic bulletin board as a basis for reference service has grown considerably in recent years, it is still in its infancy in Korea. Thus the purpose of this study is to propose a model electronic reference service system using E-mail and the electronic bulletin board for university libraries in Korea. This system consists of the following modules: electronic reference services policy, open reference service via electronic bulletin board, closed reference service via E-mail, and FAQ. This system is meant to be a guide for those considering implementing such a service.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.14 no.2
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• pp.159-178
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• 2003

Electronic reference service was defined as reference service designed for remote users and identified by a specific link from a library' website. This study examined whether academic libraries deliver web-based electronic reference services to remote users. Particularly, four types of electronic bulletin board services, free bulletin board, FAQ, Q＆A and reference question-response service were measured in terms of 8 types of questions and 12 contents of questions. The result showed that there was few differences among 4 services. Guidelines for effective use of electronic bulletin board services in academic libraries were suggested: standardization of service names, easy access to menu services, definition of each menu, search function for contents and standard web forms.

• Journal of Information Management
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• v.28 no.3
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• pp.21-45
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• 1997

The objective of this study is to build up an electronic reference service system specifically in the field of nuclear. Comparing with a library service system, this on has some advantages in that users can obtain information services through the network without spending much time and labor in visiting the library in person. A questionnaire was inquired for 300 researchers to get useful information for the building of the system. This system was proved to be useful by users.

• Journal of the Korean Society for information Management
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• v.30 no.4
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• pp.175-193
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• 2013

This study aims to investigate the current state of digital reference services using electronic bulletin boards in Korean academic libraries and to suggest improvements. Through the examination of 205 academic library websites, 56 libraries were identified to use electronic bulletin for digital references. The digital reference service questions and responses from four libraries were further analyzed: the types of reference question, the structure and accuracy of answers, and digital reference completion time. The implications of this study for future research and practice lie in its provision of a systematic way to design practical guidelines for virtual reference services.

• Journal of the Korean Society for information Management
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• v.19 no.4
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• pp.214-231
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• 2002

This paper describes recent developments and trends of digital reference services. A brief overview of selected research on issues surrounding digital reference service is provided. It also discusses how technological developments in libraries have led to the emergence of new service paradigms. This paper briefly reviews reference and information services provided by libraries, those from publishers, those provided by experts, and those where users need to conduct a search and find information through the web. The current trend shows that the cooperative model is increasingly popular. Some projects on collaborative digital reference services(CDRS) are introduced. Librarians will need to continue analyzing the need for cooperative work in the reference service in a digital environment.

• International Commerce and Information Review
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• v.1 no.2
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• pp.69-95
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• 1999

Internet EC accomplish to simply electronic business from all process integration of production, marketing and customer service. Also customers gain to goods information by one-line product reference, order, product information exchange and negotiate to low cost for high quality goods. Therefore, Purpose of this study is to introduce the building method of efficient EC, helping understand EC, and analysing its present state in the Korean enterprises and efficiency on international trade information.

• Journal of the Korean Society for information Management
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• v.16 no.3
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• pp.31-48
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• 1999

This study examines the access points for electronic reference service system displayed on the home pages of academic libraries. Library home pages of national/public and private universities were examined, and these were classified into three groups according to the methods of displaying access points on the homepages. The advantages and disadvantages of each group were discussed and some suggestions were made for the user-friendliness and accessibility for the electronic reference service.

• Journal of Korean Library and Information Science Society
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• v.40 no.4
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• pp.177-198
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• 2009

The domestic libraries offered users computer environment early to adapt in information age. However, the computer environment is generalized today, so it is needed to change about the role of electronic information room in this point. The author investigated use experience by 78 students who are student in library and information science. They experienced electronic information room and wrote their experience. As a result, they felt most inconvenience in information service of librarians, facilities and equipment and space. To improve the service of electronic information room, it is needed to develop the mission and service policy of electronic information room. And also the librarian must think the room as modern reference room that has digital and analog materials and information technology.

• Journal of the Institute of Electronics Engineers of Korea TC
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• v.44 no.10
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• pp.99-109
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• 2007

IEEE 802.lie is being proposed to improve QoS by IEEE 802.11 working group. HCCA (HCF Controlled Channel Access) a centralized polling based mechanism of IEEE 802.11e, needs a scheduling algorithm that decides on how the available radio resources are allocated to the polled STAs. In IEEE 802.l1e standard Reference Scheduler is presented. Reference Scheduler Polls all STAs in a polling list by the same interval that causes ineffectively frequent polling. It increases not only the overhead but it decreases the TXOP (Transmission Opportunity) utilization. In this paper, we propose the scheduling and admission control algorithm that poll stations depending on the MSI (Maximum Service Interval)o( stations to solve these shortcomings. In our proposed algorithm a station is polled by an interval close to its MSI, so polling overhead decrease and TXOP utilization increases than Reference Scheduler. Simulation results show that our algorithm outperforms Reference Scheduler. Our algorithm maintains higher aggregate throughput and services mere stations than Reference Scheduler.

• Journal of Korean Library and Information Science Society
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• v.32 no.2
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• pp.349-363
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• 2001

The study suggests information processing model and discusses variety of information due to change and expansion of text, comparies information service in cyberspace and reality and presents reference interview in on - line service.