• Journal of Korean Society of Archives and Records Management
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• v.4 no.1
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• pp.1-21
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• 2004

Records may furnish proof of a particular action, contain information that protects the rights of individuals or government, and document decisions made during the course of government business. As business in and between government agencies will increasingly be conducted through electronic messaging service, the need to manage e-mail messages and systems is the same as for other record management systems concerning the creation of, retention of, and access to public records. Therefore government agencies that use electronic mail(e-mail) have an obligation to make employee aware that e-mail messages, like paper records, must be managed according to established record management procedures. The purpose of this paper is to suggest guidelines and/or strategies on managing e-mail messages as records for agencies which must take steps in order to make, capture, maintain, dispose, store, protect, and provide access to e-mail messages. This paper discusses on the definition of e-mail messages, principles on managing e-mail message, and how to manage e-mail messages as records.

• Journal of information and communication convergence engineering
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• v.7 no.3
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• pp.351-355
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• 2009

The amount of incoming e-mails is increasing rapidly due to the wide usage of Internet. We often group e-mails into categories for maintaining e-mail efficiently. However reading the email messages and classifying them is still tedious task. Moreover, the number of e-mails and manual classifying is increasing everyday. So, automatic e-mail classification is important techniques. In this paper, we propose a multi-way e-mail classification method that uses PCA for automatic category generation and dynamic category hierarchy for re-organizing e-mail categories. It classifies a huge amount of receiving e-mail messages automatically, efficiently, and accurately.

• The Journal of Korean Institute for Practical Engineering Education
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• v.2 no.2
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• pp.83-90
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• 2010

The purpose of this study was to investigate guidelines for instructional use of e-mail and the method in the present investigation was followed by an analysis of research literatures. This study suggests the following conclusions. First, instructors should use e-mail effectively to improve communication between an instructor and a learner or learners. Communication was essential to support a good instruction. Second, to use effectively e-mail in teaching and learning process, guidelines should followed by considering e-mail characteristics. These guidelines were as follows: (1) Spelling and grammar should be followed correctly. (2) Messages should be followed shortly and concisely. (3) Summaries should be stated in your first sentence. (4) Messages should be responded rapidly. (5) Messages should be responded kindly. (6) Sarcasm and humor should be used carefully.

• The Transactions of the Korea Information Processing Society
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• v.4 no.12
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• pp.3139-3149
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• 1997

E-mail system has been widely used for information transmission. As multimedia technologies are developed, many Internet services support multimedia. E-mail system only transmits 7bit ASCII data using simple mail transfer protocol(SMTP) specified in RFC 821. E-mail system can't support the authoring and the transmission of multimedia data. In this study multimedia mail authoring system has been designed and implemented in order to provide message integration. Multimedia messages can be authored and transformed into text types with this system. Transformed messages are transmitted from sender's mail transfer agent (MTA) to receiver's MTA by means of SMTP. Messages can be authored in hypertext markup language (HTML) including text, image, audio and video. This system provides integrated messages which consist or various media. BASE64 Encoding method is used in order to transform multimedia messages into text types. Received mails are managed by multimedia user agent (MUA) which is proposed in this study. Convenience for user is improved in this system.

• Journal of Information Technology Services
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• v.2 no.2
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• pp.87-95
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• 2003

With the increasing proliferation of World Wide Web, electronic mail systems have become very widely used communication tools. Researches on e-mail classification have been very important in that e-mail classification system is a major engine for e-mail response management systems which mine unstructured e-mail messages and automatically categorize them. in this research we develop e-mail classifiers for e-mail Response Management Systems (ERMS) using naive bayesian learning and centroid-based classification. We analyze which method performs better under which conditions, comparing classification accuracies which may depend on the structure, the size of training data set and number of classes, using the different data set of an on-line shopping mall and a credit card company. The developed e-mail classifiers have been successfully implemented in practice. The experimental results show that naive bayesian learning performs better, while centroid-based classification is more robust in terms of classification accuracy.

• KIPS Transactions on Computer and Communication Systems
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• v.4 no.10
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• pp.343-348
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• 2015

Due to the need for multilingual e-mail address, EAI Working Group of the IETF has created a wide range of standards associated with e-mail address internationalization(EAI) since 2006. One of the authors and colleagues designed and implemented the mail server, SMTPUTF8, that supports EAI RFC protocols. SMTPUTF8 mail server is composed of new SMTP and POP3 servers supporting EAI RFC protocols. However, SMTPUTF8 did not include a new IMAP server supporting EAI RFC protocol. Recently many people are using smart phones to read and send e-mail messages in a mobile environment. IMAP server is more useful than POP3 server in a mobile environment. Therefore, in this paper, the authors have designed and implemented IMAP server and client app that complies with the IMAP standard (RFC) published by EAI WG of IETF to support multilingual e-mail address. This IMAP server is added to the SMTPUTF8 mail server so that users can access e-mail messages via IMAP client app in a mobile environment.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.7 no.4
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• pp.638-645
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• 2003

In existing internet, e-mail protocols including POP3 and IMAP4, provide e-mail services fir exchanging messages with texts, hypertext and images as well. For the e-mail services in wireless mobile network, mobile e-mail service providers have to install a mobile exclusive e-mail server or have to convert e-mail to mobile exclusive e-mail with wireless application format in case of POP3 protocol. In the e-mail service of IMAP4 case known as web-mail, it is difficult to view e-mail directly from server without IMAP4 mobile client because e-mail is stored in mail server side with remote file server. In either case, it also has the problems of viewing the e-mail of hypertext and image information at mobile. This paper provides e-mail extraction engine with image and hypertext conversion facilities that can be applied in wireless mobile internet and it is optimized in mobile communication environments such as a small display, small size of memory with web-mail protocol based on IMAP4 as well as POP3 mail protocol.

• Proceedings of the Korea Multimedia Society Conference
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• 2003.05b
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• pp.628-634
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• 2003

In existing internet, e-mail protocols including POP3 and IMAP4, provide e-mail services for exchanging messages with texts, hypertext and images as well. For the e-mail services in wireless mobile network, mobile e-mail service Providers have to install a mobile exclusive e-mail server or have to convert e-mail to mobile exclusive e-mail with wireless application format in case of POP3 protocol. In the e-mail service of IMAP4 case known as web-mail, It is difficult to view e-mail directly from server without IMAP4 mobile client because e-mail is stored in mail server side with remote file server. In either case, it also has the problems of viewing the e-mail of hypertext and image information at mobile, This Paper Provides e-mail extraction engine with image and hypertext conversion facilities that can be applied in wireless mobile internet and it is optimized In mobile communication environments such as a small display, small size of memory with web-mail protocol based on IMAP4 as well as POP3 mail protocol.

• Archives of design research
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• v.19 no.2 s.64
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• pp.53-62
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• 2006

E-mail has indeed developed from 'a means of instant communication' to an indispensable part of online marketing. Therefore, companies need to implement consistent customer management. Communication with customers and marketing through e-mail is a powerful way of communication and adapting one-to-one marketing strategies to customer trends, habits and taste preferences. Since setting accurate targets is especially important in the fashion industry, e-mail marketing is the most effective way to communicate with customers and one-to-one marketing constitutes a very important strategy. In this study, I will analyze this powerful one-on-one marketing tool, particularly actual e-mail messages sent by an Internet Shopping Mall from June 12 to July 30, 2005, examine the effect of these messages on sales growth and analyze actual feedback received. Regarding e-mail read rates broken down by age and gender, 1 found that females in their late twenties recorded the highest rate at 21.66% and their contribution to sales growth was recorded at 3.5% From actual sales records, found that 28.10% of total sales were attributable to people in their late twenties, showing that the age group that reads e-mails the most also buys the most. Regarding feedback by e-mail title, e-mails from the 'Casual' category seemed to be the most effective, in that most of these e-mails were read. Also, messages sent on Tuesdays were read the most, according to the feedback analysis by weekday. Section e-mails were read more often than regular e-mails. Regarding the view rate according to the time e-mails were sent, messages sent to females in their late twenties at two o'clock in the afternoon were read by 20.93% of recipients, recording the highest read rate. By offering informative content and practical tips, visitors will be attracted to the site and generate site traffic. Therefore, we can conclude that sending e-mail messages can greatly contribute to sales growth and e-mail marketing is very effective. Also, in order to make e-mail campaigns more effective and improve marketing results, we need to analyze actual results and apply our findings in future e-mail campaigns. With this, we get successful marketing results.

• Journal of Korea Society of Industrial Information Systems
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• v.7 no.5
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• pp.175-182
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• 2002

The email system is one of the most popular internet applications used to transmit and exchange personal information. However, the pattern of existing email system is fixed, and the system cannot be expanded or re-used. This thesis has proposed the system which can provide the users with better e-mail data which is flexible, re-usable, and expandable XML data on the web-mail. The process of change is as follows: First, make the XML data to have a tree structure using DOM API and then bring the received messages of the users with the CDONTS. Last, transform the received messages into the element and element value. When the e-mail data is transformed t the XML data, 'the data' and 'the presentation' can be distinguished, which enables the users to see messages according to each individual's unique need. With this system, the user can not only convert data to XML, but also can combine the data segments to a form of letter box in order to manage data conveniently and search the data.