• 제목/요약/키워드: e-consumer behavior

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여성노인의 건강관심도, 건강정보지향, 인터넷 건강정보 문해력 및 건강행위 : 60-70대를 중심으로 (Health concern, health information orientation, e-health literacy and health behavior in aged women : focused on 60-70s)

  • 이영희;지은주;윤옥종
    • 융합정보논문지
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    • 제9권4호
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    • pp.39-47
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    • 2019
  • 본 연구는 여성노인의 건강관심도, 건강정보지향, 인터넷 건강정보 문해력 및 건강행위 정도를 파악하고, 건강행위에 영향을 미치는 요인을 파악하고자 하였다. C시 여성노인 203명을 대상으로 구조화된 설문지를 이용하여 자료를 수집하였으며 기술통계, t-test 및 다중회귀분석으로 분석하였다. 대상자의 건강관심도, 건강정보지향 및 건강행위는 60대 군과 70대 군에서 통계적으로 유의한 차이는 없었고, 인터넷 건강정보 문해력은 통계적으로 유의한 차이가 있었다. 건강행위에 영향을 미치는 요인은 60대군에서는 건강정보지향으로 나타났으며 14.8%의 설명력이 있었다. 70대군인 경우 거주형태이었으며 6.6%의 설명력이 있었다. 이는 정보화시대에 여성노인의 건강행위를 향상시키기 위해 건강정보, 인터넷 건강정보 문해력 등에 대한 관심을 포함하여 건강증진 프로그램 개발 시 고려해야 할 함의를 제시한다.

소비자의 가격태도와 위험지각에 따른 의류할인점 선택행동에 관한 연구 (The Study of Consumer's Clothing Discount Store Selection Behavior by Their Price Attitude and Risk Perception)

  • 박은주;홍금희
    • 한국의류학회지
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    • 제23권4호
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    • pp.529-540
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    • 1999
  • The purpose of this study is examine how price attitude and risk perception affect6 consumer's attitude to clothing discount stores. As for the methods of the research 313 female consumers who just finished shopping at discount stores were interviewed and questioned. The result is as the following. 1. The factors such as discount price inclination effective value inclination price-quality association and price-social grade association in the price attitude as well as social psychological risk and the risk of losing opportunity in the risk perception affected consumer's attitude to clothing discount store. 2. The domestic national brand discount store acquired the highest scores in all factors but discount inclination factor and low price inclination factor. No difference was seen between stores in terms of the risk perception. 3. The determining factors for repurchase intention were found to be store satisfaction and the attitude to clothing discount store. 4. The convenience of transportation the availability of exchange or repair the payment option the quality of the product and the attributes of the store e, g, good quality with relatively low price affected the store satisfaction. 5. Domestic national brand discount store showed higher score in 'good quality with relatively low price' than domestic casual brand discount store did. And difference between groups was found in repurchase intention, Conclusively most consumers using clothing discount stores are effective value-oriented.

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Influence of Self-Construal on Choice of Overseas Travel Product Type

  • KIM, Young-Doo
    • 산경연구논집
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    • 제11권1호
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    • pp.29-38
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    • 2020
  • Purpose: Understanding which product types of overseas travel (free independent travel vs. package travel) consumers will choose is one of the key issues of marketing and consumer behavior in travel agency management. Prior studies on overseas travel type preferences mainly focused on comparing regional differences (e.g., Asian vs. Westerner, or Korean vs. Australian, or Korean vs. Japanese, or American, French, Italian vs. Japanese) influencing the choice of overseas travel type. Another researchers focused on comparing cultural differences (e.g., individualism vs. collectivism, or individualistic culture vs. collectivistic culture), subcultural difference (e.g., acculturation; Koreans living in Republic of Korea vs. Koreans living in Australia), travel lifestyle, and socio-demographics (e.g., age, gender, income level, education level, marital status, occupation etc.). However, there are few studies that identify individual psychological differences (i.e., individual psychological differences within the same culture) influencing the choice of overseas travel type. Self-construal is a psychological factors that greatly influences choice behavior. The purpose of this study was to examine the role of self-construal as an antecedent variable influencing choice of overseas travel product type. Research design, data and methodology: To achieve the purpose of this study, the questionnaire survey method was used. Self-construal items composed of independent self-construal items and interdependent self-construal items. Product types of overseas travel were free independent travel (FIT) type versus package travel type. In this study, the correlation coefficient between independent self-construal and interdependent self-construal was nonsignificant. It meant that the relationship between independent self-construal and interdependent self-construal was orthogonal. Therefore it was analyzed that independent self-construal and interdependent self-construal separately. Reliability analysis, factor analysis, and logistic regression analysis (controlling gender and age) was used as the data analysis method. Results: According to the results of this study, the stronger independent self-construal, the more preference for the free independent travel type rather than package travel, and the stronger interdependent self-construal, the more preference for the package travel type rather than free independent travel. Conclusions: Self-construal is an antecedent variable influencing the choice of travel type. Travel agencies must consider the consumer's self-construal (independent self-construal vs. interdependent self-construal) before planning and designing overseas travel products.

A study on consumer's preference for size labeling system of womens's ready-to-wear garments

  • 천종숙
    • 대한인간공학회지
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    • 제15권1호
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    • pp.105-117
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    • 1996
  • This study was initiated to investigate (1) whether consumers preferred a specific garment size labeling system and (2) whether consumer's demographic characteristics, clothing behavior, and body size affect their preference of size labeling systems. The survey of consumer's preferences for five size labeling systems included 443 women with 20 to 64 years of age. The result of the survey showed that the subjects' preferences of five size labeling sysems were different significantly. Subjects strongly preferred the old system rather than the revised systems. The subjects least preferred the system with pictogram(system D) and the system with description of the measuring methods of te control dimensions (system E). The subjects/ preference for various garment size labeling systems was different depending on their resident area, educational level, and body size. The garment size labeling system with more information on body measurements (system C) was preferred by the subjects living in the metro city area or subjects having difficulties on purchasing ready-to-wear garments giving reasonable fit. The simplest size labeling system (system A) was strongly preferred by the subjects of low educational level, or the subjects living in the small city.

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Quick Response 기반의 Moss-Customization 구현을 위한 점포유형에 관한 소비자 태도 연구 (Consumers' Attitude on Textile for Quick Response based Mass-Customization in Marketing Channels)

  • 신상무;이효정
    • 한국의류학회지
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    • 제26권11호
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    • pp.1527-1576
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    • 2002
  • Quick Response based Mass-Customization can be produced and distributed customized goods and services on mass basis in apparel e-business. Because consumers can: t touch and feel the apparel products in e-business, they tend to have the negative buying behavior. The purpose of this study is to investigate the differences of consumer's texture sensibility of apparel products based on marketing channels (on-line/off-line). Two types of questionnaires for on-line and of f-line were used to assess consumer sensibility on apparel fabric. The 8 swatches were selected in regard to the previous literatures. 205 questionnaires for each type (on-line/off-line) were distributed. Statistical devices were t-test, mean and standard deviation with SPSS10.0. The result of this study was showed that there were partially significant differences on consumers' texture sensibility on apparel products between on-line and off-line. Under on-line environment, consumers perceived corduroy as warm, strong, and sandy. taffeta as warm, sandy, and glossy, denim as sandy, and warm, organza as sandy, and thin, satin as sandy, dense, and modern, chiffon as sandy, and flat, velvet as warm, and soft, single jersey as warm, soft, and comfortable. Therefore, apparel firms cooperating based Mass-Customization in e-business have to pay attention to the differences on consumers’ texture sensibility of on-line apparel products from those of off-line.

제품정보제공수준에 따른 소비자 행동 (Factors Influencing Consumers' Actual Behavior based on Different Degree of Product Information)

  • 장활식;박광오;무쟁
    • 한국콘텐츠학회논문지
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    • 제10권6호
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    • pp.175-187
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    • 2010
  • 본 연구의 목적은 웹페이지에서 제공하는 제품정보수준에 따른 소비자 행동의 차이를 조망하는 것이다. 연구를 위해 우리는 제품정보수준이 다른 2개의 웹페이지를 만들었다. 그 후, 학습효과를 제거하기 위하여 각각의 웹페이지를 다른 사람에게 보여준 후 응답을 받았고, 각 웹페이지당 178개와 162개의 응답을 얻었기 때문에, 개인의 편견이나 오류를 줄였다. 그 후 응답값을 토대로 제품정보수준이 다른 두 개의 웹페이지를 본 응답자들이 느끼는 유용성, 프라이버시, 소비자 태도, 실제행동간에 차이와 두 개의 모형간에 설정된 인과관계의 가중치에 차이가 있는가를 분석하였다. 본 연구의 결과는 다음과 같다. 첫째, 제품정보제공수준이 다른 두 개의 웹페이지에서 느끼는 변수간의 차이를 분석하기 위해 t-test를 실시하였다. 분석결과, 제품정보수준이 다른 두 개의 웹페이지를 본 응답자들이 느끼는 유용성, 프라이버시, 소비자 태도, 실제행동간에는 차이가 있었다. 둘째, 높은 제품정보를 제공하는 웹페이지와 낮은 제품정보를 제공하는 웹페이지 사이에 설정된 인과관계 가중치에는 차이가 있었다. 셋째, 제품정보수준은 유용성 및 프라이버시에, 유용성은 프라이버시, 소비자 태도, 실제행동에, 프라이버시는 소비자 태도와 실제행동에, 소비자 태도는 실제행동에 유의한 영향을 나타내었다.

e-비즈니스에 대한 중국의 소비자 행태 분석 (An Consumer Behavior Analysis to the e-Business in China)

  • 김상욱;노경
    • 한국컴퓨터정보학회:학술대회논문집
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    • 한국컴퓨터정보학회 2014년도 제49차 동계학술대회논문집 22권1호
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    • pp.435-438
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    • 2014
  • 본 논문에서는 중국의 소비자가 e-비즈니스에 대한 행태를 설문조사를 통해 분석하고 있다. 본 연구에서는 크게 e-비즈니스에 대한 만족감, 신뢰도, 개인정보유출에 대한 태도, 그리고 온라인 소비에 대한 제약 요인 네 가지 측면에서 조사하였다. 조사결과에 의하면 중국의 소비자는 e-비즈니스 이용에 대해서는 비교적 만족하고 있으나 상대적으로 e-비즈니스에 대한 신뢰도는 만족감보다 낮게 나타나고 있다. 개인정보유출에 대해서는 비교적 긍정적이지만 남성보다는 여성이 상대적으로 소극적인 태도를 보이고 있다. 그리고 온라인 소비를 제약하는 가장 중요한 요인으로 제품의 품질에 대한 보장으로 나타났다. 이는 온라인 거래에 있어서 제품에 대한 보장이 결국은 e-비즈니스의 신뢰도를 높이는 가장 중요한 조건으로 해석할 수 있다.

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국내 및 수입 유명 의류에 대한 소비자 선호요인 비교연구 - 여성복을 중심으로 - (A Study on Consumer Preference Factors to Domestic Versus Imported Apparel)

  • 장은영
    • 한국의류학회지
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    • 제21권1호
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    • pp.182-193
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    • 1997
  • The purpose of this study was to investigate the actual state of introduction and distribution of import apparel and to identify which characteristics of import apparels were different from domestic apparels by analysing consumer's evaluation attitudeto import apparels comparatively. Inaddition, by forming consumer groups who prefered import apparels and who prefered domestic apparels consumer characteristics and factors of each group were investigated. Results of this study are summarized as follows; 1. The degree of recognition of domestic or import well-known apparel brands were both high as 79.1% was to national brandcomparing with 77.0% of import brands. Average holding articles of import apparels were increasing up to 2.08 per person. 2. Consumers gave better evaluation to import apparel in all its aspects. With respects of the economic value and thepractical value, domestic apparel brands were evaluated better than import apparel brands while import apparel brands were evaluated better than domestic apparel brands with respects of design, brand image, and quality value. 3. Consumer group who has preference to import apparel has the tendency of high degree of clothing expenditure and low degree of economical behavior in clothing life st)4e and high degree of brand preferency. Futhermore, such group was not affirmative to negative effect of purchasing import goodsand open-trade policy. 4. Core factors affecting the preference to import apparel were design evaluation attitude, general reluctancy to buying imports, brand-oriented clouting life style, and degree of prossession of import apparel, as enumerated in the order of importance.

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Moderated Mediation of Anticipatory Hope between Green Fashion Advertising Appeals and Word of Mouth -The Role of Perceived Consumer Effectiveness-

  • Choi, Dooyoung;Lee, Ha Kyung
    • 한국의류학회지
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    • 제46권3호
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    • pp.513-529
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    • 2022
  • Based on the stimulus-organism-response model, this study investigated the effects of three types of green performance appeals (i.e., before-, after-, and before/after-appeals) on consumer word of mouth (WOM) mediated by anticipatory hope. As the degree of consumer susceptibility to advertising varies by individual, individual perceived consumer effectiveness (PCE) was examined as a moderated mediating variable. A total of 191 responses were analyzed using SPSS 27.0 for analysis of variance and PROCESS procedure. Results showed the mediating role of anticipatory hope between advertising appeals and WOM: participants reported greater anticipatory hope when they viewed the advertisement with after- and before/after-appeals. This mediation was moderated by participants' PCE. The effect of green performance appeals on WOM was mediated by participants' anticipatory hope when their PCE was low; however, when participants' PCE was high, the mediation was not significant. The findings show that advertising appeals highlighting the effectiveness of green performance can attract consumers who do not believe that product consumption affects a sustainable environment and spread WOM. This research provides insights to fashion brands by suggesting effective green advertising strategies that can increase consumers' voluntary information-sharing behavior.

How Did I Get My Order? Unveiling The Distribution Process of E-Retail in Indonesia

  • Indah FATMAWATI;Salsabila Shafa FAJRIANA
    • 유통과학연구
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    • 제21권12호
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    • pp.47-58
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    • 2023
  • Purpose: Post-purchase service in online platforms has created an exciting focus for consumer behavior studies. This study intends to ascertain the impact of post-purchase shipping dimensions (shipping service, tracking service, return service, and customer care) on customer satisfaction and behavior intention. The authors developed a new model considering behavioral intention as the endogenous variable integrated framework of previous studies. Research Design and Methodology: The total sample is 223 respondents, selected using purposive sampling. The data collection uses Google Forms and is analyzed using AMOS Structural Equation Modeling (SEM). Results: Our findings showed shipping, tracking, returns, and customer service positively impact customer satisfaction, and customer satisfaction mediates shipping, returns, and customer service on customer behavior intent. Furthermore, customer satisfaction does not affect the effect of tracking service on customer behavior intention. Conclusion: Our hypothesis of the relationship between the post-purchase dimension and customer satisfaction was supported. However, only two of our three mediating hypotheses are supported. The mediating effect of customer satisfaction on the post-purchase dimension on behavioral intention is insignificant, while their direct relationship was significant. It showed that, concerning tracking service, customer satisfaction is not a requirement for the customer to perform behavioral intention in an e-retail context.