• Title/Summary/Keyword: e-consumer behavior

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The Influence of the Consumption Ritualization on Buying Behaviors

  • Cheol Park
    • Asia Marketing Journal
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    • v.1 no.3
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    • pp.12-33
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    • 1999
  • Recently, consumer researchers have been interested in consumption ritual that expressed condensedly the consumption system in a culture. From various disciplines this study examined the 'ritual' and 'ritualized behavior' which are unique to human beings and analyzed the relation of ritualization of consumption experience and buying behavior. According to the degree of ritualization, consumers were categorized into four types - ritualized, habitualized, involved, and non-ritualized consumers. In the empirical study, the relation between ritualization of "dressing-up (i.e. to put on the clothing with the intention of wearing displaying them publicity)" and buying behaviors related to clothing was explored through in-depth interviews and a questionnaire survey with 434 married Korean women. Through statistical analysis, research questions were identified in an empirical study: as the consumption experience becomes more ritualized, the purchasing frequency, ongoing involvement, brand loyalty, and opinion leadership will increase as part of clothing buying behavior. Herein, the implications of the study and further research issues are discussed.

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Consumers' Attitude on Textile Image Generated by CAD for Quick Response based Mass-Customization

  • Shin, Sang-Moo
    • Journal of Fashion Business
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    • v.6 no.3
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    • pp.52-59
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    • 2002
  • Companies desire to increase total profits. Consumer's buying behavior depends on the nature of the product just like look, touch, and feel of fabric in apparel shopping on-line with Quick Response based mass-customization. The purpose of this study is to investigate the consumer's texture sensibility from textile image under on-line environment in order to give the direction for marketing strategy in apparel ebusiness. Total 8 kinds of textile swatches representing each of 8 texture-sensibility-axes were selected for this research on the basis of finding in previous studies. The analyses of 60 questionnaires were conducted by frequency, mean, and standard deviation using SPSS 10.0. The results of this research were as follows: Under on-line environment, consumers recognized Homespun as natural, strong, and warm texture sensibility, but not as glossy, and transparent. Oxford was recognized by consumers as refreshing, and plain texture. Consumers recognized Muslin as flat and refreshing, Melton not as transparent but as warm, strong, dense, and natural, Habutae as thin, transparent, refreshing, flat, glossy, and soft, Linen as sandy, Suede not as transparent but as strong, and warm, and Terry as warm, and dense.

Promotion or Prevention? The Moderating Effect of Embedded External Reviews on Consumer Evaluations

  • Ziqiong Zhang;Le Wang;Shuchen Qiao;Zili Zhang
    • Journal of Smart Tourism
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    • v.3 no.3
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    • pp.5-15
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    • 2023
  • Given the increasing information overload among users of online review websites, understanding the manner in which cognitive costs are reduced and efficient information is made reliable has become increasingly important. This study targets a unique consumer review design and explores how reviews from an external peer-to-peer site embedded in an online travel agency (OTA) website influence subsequent evaluation behaviors. The empirical results indicate that (1) embedded external reviews with a high average valence tend to strengthen the influence of the positive evaluation ratio while diminishing the effect of the review volume, and (2) embedded external reviews with a large variance strengthen the positive effect of the review volume while weakening the effect of the positive evaluation ratio on subsequent positive evaluations. The findings provide practical insights for consumers and online platforms.

Decoding the Branded App Engagement Process: A Grounded Theory Approach

  • Harish Kumar;Nikhita Tuli
    • Asia pacific journal of information systems
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    • v.31 no.4
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    • pp.582-605
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    • 2021
  • The study aims to explore the nature, drivers of BAE. In particular, how and why consumers engage with branded mobile apps. Since consumer engagement is a multi-dimensional and complex phenomenon, the authors took an interpretivist paradigm and used a grounded theory approach by interviewing 24 participants. The findings reveal that branded app engagement (BAE) is triggered by mainly three aspects, i.e., media characteristics (Privacy and security, customization, and convenience), brand-related aspects (brand image and product/service quality), and benefits sought (inherent and derived). More importantly, we uncover the underlying mechanism for each factor. Furthermore, the study explains the BAE process in its entirety from an app-centric perspective rather the brand powering the app. Thus, the study offers a fresh perspective and novel insights into the BAE process.

The Effect of Parenting Stress on Preschool Children's Problematic Behavior in Multicultural Families (다문화가정 어머니의 양육스트레스가 유아의 문제행동에 미치는 영향)

  • Yin, Chu-Yuan;Jang, Young-Ae
    • The Korean Journal of Community Living Science
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    • v.23 no.1
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    • pp.5-16
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    • 2012
  • The purpose of this study was to examine the impact of parenting stress on children's problematic behavior in multicultural families. The subjects were 143 mothers who are caring for their 3-6 year old children in multicultural families. Data was collected using a parenting stress index and a child behavior check list. The data were statistically analyzed using a t-test, a one-way ANOVA(Scheff'e test), a correlation analysis and multiple regression analysis. The study showed that there were no significant differences in parenting stress according to the socio-demographic variables. However, there were some significant differences in children's problematic behavior according to the mother's education. Correlation analysis indicated that the mother's parenting stress and children's problematic behavior in multicultural families had significant positive correlations in all sub-variables. It was also found that the mother's education, the mother's stress caused by a difficult child, the mother's stress caused by dysfuntional interactions between parents and children and educational distress, were all significant predictors of the preschool children's problematic behavior in multicultural families.

Moving From Traditional to Society 5.0: Case study by Online Transportation Business

  • MASHUR, Razak;GUNAWAN, Bata Ilyas;FITRIANY, FITRIANY;ASHOER, Muhammad;HIDAYAT, Muhammad;ADITYA, Halim Perdana Kusuma Putra
    • Journal of Distribution Science
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    • v.17 no.9
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    • pp.93-102
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    • 2019
  • Purpose - Capturing the shifting consumer behavior perspective on online transportation network performance in Indonesia, this study aims to empirically examine the impact of electronic customer relationship management (e-CRM) and e-service quality on customer e-satisfaction and e-loyalty. Research design, data, and methodology - A quantitative approach was applied, and then we determined the respondents who met the predetermined criterion by using purposive sampling method. In total, 167 online transportation customer in Indonesia participated in this electronic questionnaire survey. To tested the collected data, Partial Least Square (PLS) - (SEM) analytical tools were employed. Results and Findings - There are five hypotheses proposed in this study and state that only one hypothesis is rejected, The dominant relationship between variables in the hypothesis is shown in the variable relationship of e-service quality on e-satisfaction. CRM, Service Quality, Satisfaction and Loyalty implemented comprehensively in cyberspace provides a clear picture for academics but also for practitioners who are struggling in the service industry that specifically appoints online transportation business. The findings of this research provide both managerial and theoretical implications to maintain customer e-loyalty in online transportation network business environment in Indonesia.

Effect of e-Commerce History on Consumer Perception: A comparative study of United States of America versus Vietnam

  • Pham Nguyen Bich Tram;Cheul Rhee;Jiyeol Kim
    • Asia pacific journal of information systems
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    • v.32 no.2
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    • pp.307-326
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    • 2022
  • Currently, Mobile-commerce is active around the world, and consumers' online activities have changed significantly from pc-base to mobile-base. Unlike IT advanced countries such as the United States, which experienced PC-based online commerce (hereafter, PC-commerce) before Mobile-commerce, developing countries such as Vietnam have a relatively short history of PC-commerce. Consumers' experience with PC-commerce may affect their acceptance and use of Mobile-commerce. In this study, we tried to see if different online commerce histories differently affect consumers' online purchasing behavior. We selected the United States and Vietnam, with longer PC-commerce experience and shorter one, respectively. Data were collected for the following four groups: 1) the U.S. PC-commerce (n=256), 2) the U.S. Mobile-commerce (n=283), 3) the Vietnamese PC-commerce (n=159), and 4) the Vietnamese Mobile-commerce (n=225). As results, it was first confirmed that different e-commerce histories in developed and developing countries make the online shopping process different. Second, navigability has a huge impact on consumers' decision support satisfaction in Vietnam where PC-commerce history is shorter. Third, we identified that pre-purchase phase is more related with decision support satisfaction and that purchase phase is more related with task support satisfaction.

A Design and Implementation of the M-Commerce Recommendation System using Web Mining (웹마이닝을 이용한 M-Commerce 추천시스템 설계 및 구현)

  • Lee, Kyong-Ho;Yoon, Chang-Hyun;Park, Doo-Soon
    • The Journal of Korean Association of Computer Education
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    • v.6 no.3
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    • pp.27-36
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    • 2003
  • Rccommender systems are being used by an ever-increasing number of E-Commerce sites to help consumers find products to purchase. Recommender Systems offer a technology that allows personalized recommendations of items of potential interest to users based on information about similarities and dissimilarities among different user' tastes. However, despite enormous interest in recommender systems, both the number of available published techniques and information about their performance are limited. In this paper. we design and implement an M-Commerce recommendation systems using the past buying behavior of the consumer, consumer information, and association rule mining.

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A Study of Consumer Attitude and Purchasing Behavior toward Agricultural Products using Social Network Service (소셜 네트워크 서비스를 이용한 농식품 구매의 소비자태도와 행동에 대한 연구)

  • Chung, Soo-Yeon;Kim, Gi-Hwan;Yang, Sung-Bum;Oh, Sang-Heon;Hwang, Dea-Yong;Kim, Young-Chul;Lee, Seog-Won
    • The Korean Journal of Food And Nutrition
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    • v.25 no.3
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    • pp.650-655
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    • 2012
  • This purposes of this study were to explain consumer attitudes and purchasing behaviors towards agricultural products using a social network service and to determine the influencing factors such as experience, technology ability, innovation, self-efficacy, perception of usefulness, perception of trust, attitude, purpose of purchase and individual characteristics on them. We analyzed the survey data set, using the 'logit model', 'simultaneous equation model', and 'LISREL-Type model' In this study, the results obtained are summarized as follows. The result for the comprehensive statement of "Trust" was the biggest influence on the purchase agricultural products using the social network service. Therefore, in order to expand agricultural e-commerce using SNS, trust should be to the fore of marketing and publicity campaigns, in order to promote and stabilize the market.

Factors Influencing Acceptance of Online Social Shopping Site (온라인 Social Shopping 사이트 이용의도에 영향을 미치는 요인에 관한 연구)

  • Kang, You Rie;Park, Cheol
    • Journal of Information Technology Services
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    • v.10 no.1
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    • pp.1-20
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    • 2011
  • The market structure and consumer characteristics are changing dynamically according to internet shopping industry developing based on Web 2.0. But, there is absent typical online service after 'Cyworld.' The social shopping sites based on social networking reflect to present phenomenon that collective intellect, information sharing, participate in making information. The social shopping sites are not limited in particular shopping sites but include all of sites in online. So, consumers can copy various products and display on their own blog provided from social shopping sites and make some purchase reviews and any comments about products can lead transactions among social shopping sites. So, it might be a one of meta-shopping mall like 'Naver.' As the social shopping sites are new form, we just applied to TAM theory to figure out acceptance factors using SEM. The perceived enjoyment affect to usefulness, ease of use and using intension. The perceived ease of use also affect to usefulness and the usefulness affect to using intension positively. But the perceived ease of use was for nothing in using intension. Finally, we provided managerial implications to activate domestic online shopping industry and theoritical meaning using extended TAM.