• Title/Summary/Keyword: e-business status

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Comparison of Customer Satisfaction by Operation Types of Business Foodservice in Chungbuk Province (충북지역 사업체 급식소의 운영형태에 따른 고객 만족도 비교)

  • An, Kwang-Bok;Yon, Mi-Yong;Lee, Yu-Jin;Kim, Woon-Ju
    • Journal of the Korean Society of Food Culture
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    • v.24 no.6
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    • pp.721-727
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    • 2009
  • In this study, the current status of the business foodservice industry, evaluation of leftover food and customer satisfaction with foodservice at direct operation and consignment foodservice businesses in Chungbuk were examined. This study has managerial implications in terms of improving the quality and effectiveness of the business operation of the foodservice industry. The sample size of this study included 800 customers who use foodservices provided by 11 selected businesses including 6 direct operation and 5 consignment foodservice businesses. From these 800 customers, a total of 692 were used (direct operation foodservice (n=361) and consignment foodservice (n=331) businesses). The results were as follows; First, as for the main reasons for using the employee restaurants in types of direct operation and consignment foodservice business, 'the close location' had the high percentage. Approximately 41% of respondents were not satisfied with the foodservice in the employee restaurants. Second, leftover food from consignment foodservices was higher than that for direct operation foodservices. Third, there were significant differences in customer satisfaction with five areas of foodservice between the two types of food service businesses: food, sanitation, feeding environment, mealing process and information and service. Customer satisfaction in the direct operation foodservice was higher than that of the consignment foodservice. In terms of the satisfaction level of foodservices, mealing process was the highest, followed by sanitation, food, and information and service in the direct operation and consignment foodservice businesses. Overall, satisfaction with the business foodservice was affected by the customers' satisfaction in five areas of foodservices (e.g., food, sanitation, feeding environment, mealing process, information and service). Especially, 'food' and 'information and service' were important areas for determining overall customer satisfaction with foodservice. In addition, the overall satisfaction was negatively correlated with the quantity of leftover food in the direct operation and consignment foodservice business.

Review of Domestic Research on Smart Manufacturing Technologies (스마트제조 기술 국내연구 고찰)

  • Park, Jong-Kyung;Chang, Tai-Woo
    • The Journal of Society for e-Business Studies
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    • v.23 no.2
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    • pp.123-133
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    • 2018
  • Recently, countries are pursuing vigorous research, development and commercialization in cooperation with industry, academia and researcher to take the lead in building a smart manufacturing system that is at the center of the fourth industrial revolution. According to a research report [4], the competitiveness of Korea in the area of basic technology, hardware, and software of the smart factory is reported to be less than 70% of the developed countries. In this study, we reviewed the existing research literature and analyzed the current status of smart manufacturing technology and major issues in the manufacturing industry. We tried to provide ideas for collaboration with core technology researchers and companies with business processes. Internet of Things, CPS and robot technologies have been the most active in smart manufacturing area. It can be seen that cooperation between researchers and industries in the early stage is being done through the case of industry application of each core technology.

A Study on the e-Document Development of Parcel Service for Reliable Delivery (택배 물류 안전 배송을 위한 전자문서 개발 연구)

  • Ahn, Kyeong Rim;Park, Chan Kwon
    • The Journal of Society for e-Business Studies
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    • v.21 no.2
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    • pp.47-59
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    • 2016
  • Parcel service is to deliver goods from one place to the designated destination requested according to user request. Parcel operations such as sorting, distributing, etc. or the managed information are heterogeneous by the companies. Additionally, it is impossible to support interoperability between companies with unformatted data of manual processing. Most parcel package boxes attached to paper typed waybill is attached is delivered to consignee. So, security problems such as personal information leaking are occurred, or extra processing time and logistics costs are needed due to wrong or the damaged information. Business environment of parcel service is rapidly changed as introducing unmanned delivery or the advanced technology such as Internet of Things. User want to know the accurate status or steps from parcel service request to delivery. To provide these requirements, the unified and integrated waybill information for reliable transportation of parcel service is needed. This information will provide to pickup or delivery carrier, warehouse or terminal, and parcel service user per pickup, transport, and delivery stage of parcel delivery service. Therefore, this paper defines the simplified and unified information model for parcel service waybill by analyzing information systems used for logistics unit processes that is occurred to parcel service, and manual work processes, and developing the relevant information of work flows occurred between business processes or transactions with the collected or processed information by from parcel service's stages. It is possible to share these standard model between business entities, and replacing paper typed waybill will improve national life safety as preventing security threats by paper typed waybill. As a result, it will promote the public interest from the stakeholder's perspective.

Case Study on the Analysis of Disaster Vulnerabilities (Focused on the Fire & Explosion in the N-Industrial Complex) (재난 취약성 분석에 관한 사례연구(N공단의 화재·폭발을 중심으로))

  • Ha, Kag Cheon
    • Journal of the Korean Society of Safety
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    • v.36 no.2
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    • pp.94-100
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    • 2021
  • In general, the industrial complex is a place where factories of various industries are concentrated. It is only as efficient as it is designed. However, the risks vary as there are various industries. These features are also associated with various types of disasters. The dangers of natural disasters such as a typhoon, flood, and earthquake, as well as fire and explosions, are also latent. Many of these risks can make stable production and business activities difficult, resulting in massive direct and indirect damage. In particular, decades after its establishment, the vulnerabilities increase even more as aging and small businesses are considered. In this sense, it is significant to assess the vulnerability of the industrial complex. Thus analysing fire and explosion hazards as stage 1 of the vulnerability evaluation for the major potential disasters for the industrial complex. First, fire vulnerabilities were analyzed quantitatively. It is displayed in blocks for each company. The assessment block status and the fire vulnerability rating status were conducted by applying the five-step criteria. Level A is the highest potential risk step and E is the lowest step. Level A was 11.8% in 20 blocks, level B was 22.5% in 38 blocks, level C was 25.4% in 43 blocks, level D was 26.0% in 44 blocks, and level E was 14.2% in 24 blocks. Levels A and B with high fire vulnerabilities were analyzed at 34.3%. Secondly, the vulnerability for an explosion was quantitatively analyzed. Explosive vulnerabilities were analyzed at 4.7% for level A with 8 blocks, 3.0% for level B with 5, 1.8% for level C with 3, 4.7% for level D with 8, and 85.8% for level E with 145. Levels A and B, which are highly vulnerable to explosions, were 7.7 %. Thirdly, the overall vulnerability can be assessed by adding disaster vulnerabilities to make future assessments. Moreover, it can also assist in efficient safety and disaster management by visually mapping quantified data. This will also be used for the integrated control center of the N-Industrial Complex, which is currently being installed.

A Study on Analyses of e-Learning Contents Development Cost and Rational Alternatives for Policy Making (이러닝 콘텐츠 개발단가 분석과 합리화 정책방안 연구)

  • Han, Tae-In
    • Journal of Digital Convergence
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    • v.10 no.6
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    • pp.361-368
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    • 2012
  • The e-Learning contents producing industry has been situated at the difficult status because of excessive competition and small-scale business company in unprofitable contents development market. One of the most important issues is low cost for e-Learning contents development. This paper is focus on analysis of e-Learning contents development cost and suggest the rational alternatives for policy making. In order to make successful study, this paper tell about various contents development cost, comparison analysis among them, and e-Learning contents development cost model. As a result of the study, this paper suggest the rational alternatives of of policy making for e-Learning contents development cost.

A Study of Accident Prevention Effect through Anomaly Analysis in E-Banking (전자금융거래 이상징후 분석을 통한 사고예방 효과성에 관한 연구)

  • Park, Eun Young;Yoon, Ji Won
    • The Journal of Society for e-Business Studies
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    • v.19 no.4
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    • pp.119-134
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    • 2014
  • Financial companies are providing electronic financial transactions through a variety of user terminals for non-face-to-face services such as Internet banking, smart phone banking, or etc. However, in these services users' security awareness and the limitations of technical responses has frequently caused the financial loss so that fundamental protection measures are required from financial authorities. Accordingly, financial industry is planning and establishing systems that block unusual financial transactions by comprehensively analyzing and detecting user's electronic information, access information, transaction information, and so on in accordance with "Guide for building Unusual financial transactions detection system" to prevent the financial loss that happens in electronic financial transactions. In this paper, we analyze case studies of unusual financial transactions detection and prevention system that is built and operated in financial companies and current operating status and propose effects of the accident prevention and security measures later.

A Study of Domestic B2B e-Marketplace (국내 B2B e-Marketplace에 관한 연구)

  • 이헌성;강민철
    • Journal of Korea Society of Industrial Information Systems
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    • v.6 no.2
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    • pp.23-30
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    • 2001
  • The advent of the Internet and development of information technologies have changed the environment of doing business. Accordingly, they expect that the relative importance of electronic commerce in the business becomes growing more and more. Among the areas of electronic commerce, B2B marketplaces that play the roles of linking buyers and suppliers take the important place. This study examines requirements for activating domestic B2B marketplaces by analyzing the literature and the status of the marketplaces. For the analysis, evaluation factors that belong to one of the four categories (i.e., Information step, Agreement step, Settlement step, and the rest) are selected. Results of the study suggest the following activation requirements for domestic B2B marketplaces : 1. Enforcement of services for the Agreement and Settlement steps. 2. Supporting multinational languages. 3. Diversification of income sources. 4. Standardization. 5. Integrating main systems. 6. Satisfying the necessities of buyers and suppliers.

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A Study of Analyzing Live Streaming OTT Service Data: Focused on Youtube Game Broadcasting (실시간 OTT 서비스 데이터 분석: 유투브 게임방송 사례)

  • Choe, Minji;Yong, Hye-Ryeon;Hwang, Hyun-Seok
    • Journal of Korea Game Society
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    • v.16 no.2
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    • pp.61-74
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    • 2016
  • As e-Sports evolves, a variety of industries grow together. Game broadcastings contribute to spread video game culture through various media platforms. Hence people start to perceive e-sports as a genre of sports and the demand on real-time game broadcasting increases. The global game broadcasting channels based on OTT(Over-The-Top) service also increase rapidly. In this paper we understand the status of streaming service and watching attitude of global game broadcasting. We also provide practical suggestions along with analysis results.

Design and Implementation of ebXML Based Business Process Status Monitoring Tool In e-Logistics (ebXML 기반의 전자물류 자동화를 위한 비즈니스 프로세스 상태 모니터링 도구의 설계 및 구현)

  • 홍정선;오동근;전종미;김광훈;오세원;황재각;이용준
    • Proceedings of the Korean Information Science Society Conference
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    • 2003.04a
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    • pp.614-616
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    • 2003
  • 최근 인터넷 전자 상거래 시장의 급속한 성장과 발전은 웹어플리케이션 기술을 이용해 기업이 제공하는 서비스를 명세하고 이를 통한 기업간 서비스 연동 플렛폼 구축에 대한 관심으로 확대되고 있다. 인터넷을 기반으로한 전자 거래 협업을 위한 표준 기술로써 ebXML은 기업간 거래 프로세스를 모델링하여 공용 저장소에 등록하고 이를 토대로 기업간 협업을 명세하여 거래 비즈니스 프로세스의 수행을 자동화 시켜주는 기술이다. e-Logistics 비즈니스 프로세스 자동화 시스템은 ebXML 표준스팩을 기반으로 하여 기업간 전자 물류 거래 프로세스를 모델링하고 협업명세 정보와 연관된 비즈니스 프로세스를 해석하여 수행을 자동화하여 이들의 진행 상태와 수행결과에 대한 모니터링 정보를 제공한다. 비즈니스 상태 모니터링 도구는 e-Logistics 플랫폼과 EJB Framework 환경을 바탕으로 설계 및 구현 되었으며 비즈니스 프로세스의 원활한 수행에 필요한 상태 모니터링 정보와 거래 문서의 송수신 기능을 제공한다. 본 논문에서는 ebXML 비즈니스 프로세스 상태 모니터링을 위한 모니터링 도구의 시스템 구조와 주요 기능을 언급하고 설계 요구사항 및 클래스 구조도를 제시한다. 또한 BPMS 엔진 컴포넌트 모듈과의 연동 시나리오 및 구현된 사용자 인터페이스에 대해서 기술한다.

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A Study on RF Communication Stabilization of Security System for Oil Tank-Lorry Truck Based on IoT (IoT 기반의 유류 수송 차량 보안 시스템을 위한 RF 통신 안정화 개선 연구)

  • Kim, Min-Sung;Kim, Hie-Sik;Kim, Hae-Kyun
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.66 no.6
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    • pp.916-922
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    • 2017
  • Security systems for inland cargo truck transportation are mostly limited to route tracking for safe and efficient transportation. With this route tracking system, the status of cargo trucks can be monitored easily within inland boundaries. In case of oil transportation by land, however, security systems ensuring transportation of a designated quantity of products have been subject to extensive research since thefts and substitution by a similar product in the transportation process have emerged as a social problem. Security devices installed in an oil tank truck must meet the explosion-proof performance standards and be applicable to varying types of trucks. Accordingly, a wireless electronic seal with RF communication functions is considered to be the most appropriate method, but e-seals on moving vehicles require such levels of performance and reliability that can overcome certain challenges including changing radio waves and topographical impediments. Considering these characteristics of oil tank trucks, this study proposes an stabilization method to enhance the RF communication performance of e-seals, based on radio simulation and experiment findings.