• Title/Summary/Keyword: domestic service

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Analysis of Airline Choice Factors with AHP(Analytic Hierarchy Process) (Focus on Domestic Airline) (AHP(Analytic Hierarchy Process)를 이용한 항공여객의 항공사 선택속성 분석(국내선을 중심으로))

  • Ha, Heon-Gu;O, Se-Hun
    • Journal of Korean Society of Transportation
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    • v.24 no.3 s.89
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    • pp.133-142
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    • 2006
  • The objective of this study is to analyze domestic air passengers' preferences for selecting domestic airline company. By the analytic hierarchy process(AHP) method, we tried to measure the weight of the qualitative factors objectively and scientifically. The overall results indicate that domestic air passengers place more weight on airport service factor than other service factors for selecting domestic airline. Also, reservation/ticketing and in-flight service factors are equivalent to airport service factor. These priorities are differently shown followed by passengers' income. Therefore, airline companies need to formulate the differentiated strategy and customer-oriented marketing plan based on identified customer needs.

A Study on the Relationship Between the Urban Homemaker's View of Homemanagement and the Domestic Courtesy and Ritual. (도시주부의 가정경영관과 가정의례와의 상관연구)

  • 이길표
    • Journal of the Korean Home Economics Association
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    • v.27 no.1
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    • pp.141-164
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    • 1989
  • The Purpose of this study is to investigate the relationship between the urban home-maker's view of homemanagement and the domestic courtesy and ritual (wedding ceremany, ancestral service, funeral rites). The data for this study was obtained from the 661 homemakers who live in Seoul, Busan, Inchon etc. The data were analyzed by the method described below with SPSS Computer programs. Such methods as frequence, percentile, analysis of variance (t-test, one-way ANOVA), Pearson's correlation and Factor analysis, Multiple regression were used. The major results the study can be summaried as follows; 1) As the result of factor analysis about view of homemanagement, 10 factors (which Eigen Value was above 1.0) out of 28 guestions were extracted. 2) In general, it can be said that the urban Homemaker's View of homemanagement varies by age, level of education, religion. 3) The domestic courtesy and ritual (wedding ceremony, ancestral servic, funeral rites) varies by age, level of education, religion. 4) There is a positive relation in analyzing the correlation between the urban homemaker's view of homemanagement and domestic courtesy and ritual (wedding ceremony, ancestral service, funeral rites)(p<.001).

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A Study of Passenger's Safety Perception on Domestic Low-Cost Carriers (국내 저비용 항공사 이용승객의 안전에 관한 인식 연구)

  • Kim, Yoon-Tae;Shin, Chan-Ho
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.15 no.4
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    • pp.53-63
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    • 2007
  • This paper examines the safety perception of passengers on low cost carriers which has made several accidents and incidents at the early stage of their business. The concept of low cost carrier is becoming more important to airline industry in Korea. This study achieves the first selecting attribute among airline service factors on domestic flights and try to indicate that how much the passengers trust in the safety of low cost carriers. It is also sets the comparative safety awareness between low cost carriers and two full service national carriers in domestic market. The safety perception of aircraft type can be a major factor for LCC choice in Korea due to frequent accidents and incidents for last two years. More than 60% of LCC passengers have increasingly considered the safety after recent accidents. The low cost airlines' images of the passengers showed that the first image of the LCC was the fare and the second image was safety. This study indicates that most of the LCC travelers will use the international low cost airlines when LCC extend their destination to adjacent countries. For the accomplishment of the low cost carriers' competitiveness in domestic market, they have to try to get rid of bad image for safety and pay extra attention to find out better services other than the safety and develop other strategies to compete against existing full service carriers.

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Development and Policy of Proper Management Estimation of Domestic Service Industry in Comparison with OECD Countries for Advancement of Korean Service Industry

  • Suh, Geun-Ha;Yoon, Sung-Wook
    • Journal of Distribution Science
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    • v.12 no.11
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    • pp.25-34
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    • 2014
  • Purpose - Considering that the governments' official statistics on the optimum scale of the domestic service industry will be crucial in future, this study's results will be used as an important benchmark to develop and verify the parameters in the government's official statistics. Research design, data, and methodology - To identify the appropriate scale of Korea's service industry and its adequacy, I have determined them through estimation using a regression method involving panel data analysis on the panel data of 30 OECD countries. Results - The regression coefficient provided indications of being non-linear. This means that a U-shaped curve relationship exists-that is, the level of the economic growth leverage decreases along with the service industry's growth up to the level of 70.9% in terms of the Korean service industry's adequacy; it increases along with the service industry's growth at a level higher than 70.9%. Conclusions - While the current proportion of the size of the service industry among all industries in Korea stands at 50.7%, its proper proportion estimated by a regression analysis was 70.9%.

A comparative analysis on research trends of statistics education between Korea and overseas (국내외 통계교육 연구동향 비교 분석)

  • Lee, Eun Hee;Kim, Won Kyung
    • The Mathematical Education
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    • v.54 no.3
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    • pp.241-259
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    • 2015
  • The purpose of this study is to analyze research trends and specific features in the statistics education between Korea and overseas. For this purpose, a total of 180 articles presented in 4 domestic and 4 foreign journals of the mathematics education and statistics education was investigated. The result findings are as follows. First, more than half of researches have been carried out in teaching and learning, understanding of statistical concepts in both of domestic and foreign journals. Second, some researches on the affective effect were carried out in foreign journals, but not in domestic journals. Third, researches on the teacher education were carried out mainly for the pre-service teachers in domestic journals, but mainly for the in-service teachers in foreign journals. Fourth, empirical study was mainly used for the research method in domestic journals while both empirical and non-empirical study were used in foreign journals. Fifth, subjects of research were mainly secondary students in domestic journals, but over undergraduate students in foreign journals.

Hotel Service Quality Evaluation Based on LQI using Sentiment Analysis of Online Reviews (온라인 후기에 내재된 고객의 감성분석과 LQI 차원별 호텔 서비스 품질 평가)

  • Sakong, Won;Ha, Sung Ho;Park, KyungBae
    • The Journal of Information Systems
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    • v.25 no.3
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    • pp.217-245
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    • 2016
  • Purpose With the increasing number of foreign travelers visiting Korea, it is a heavy question to evaluate service quality of typical domestic hotel companies. Our research aims to evaluate service quality of domestic hotels in Korea from the perspective of foreign travelers in order to provide the quality improvements that call attention for the hotel management. Design/Methodology/Approach In this paper, topics of sentiment followed Lodging Quality Index(LQI) dimensions classifying lodging service quality appropriately. Also, we employed word2vec algorithm which calculates similarity and affinity among the vocabularies accurately. To calculate sentiment of each dimension, we adopted scores from SentiWordNet. Findings From the result, we found the number of foreign travelers particularly satisfied with cleanliness, politeness, and problem solving skills. In contrast, it has also been found out that both promptness of services and efficiency of communication do not fulfill the requirements of travelers.

A Study on the Entry of Korean Shipping & Logistics Company into the Offshore Plant Logistics Service Market

  • Shin, Seok-Hyun;Kwon, Moon-Kyu;Park, Jin-Hee;Park, Young-Kyu
    • Journal of Navigation and Port Research
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    • v.39 no.2
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    • pp.125-130
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    • 2015
  • Korea is worldwide top manufacturer of offshore plant industry, while shown weakness in high-valued offshore plant service industry (OPSI). The governmental support policies and studies for fostering programs are centered on shipbuilding and engineering sector. On the other hand, offshore logistics service sector among the programs is neither included as governmental fostering support sectors nor ever-studied. Domestic shipping and logistics companies have many experience of handling various project, heavy-lift cargo and even super blocks on shipbuilding industry. However they are faced with lack of appropriate heavy carrier and others. So for their successful entering into offshore plant logistics market, systematic preparation, studies and supporting policies are highly recommended.

R&D Service Industry Innovation Plan to Improve R&D Productivity and Vitalize Technology Innovation Ecosystem (R&D 생산성 제고와 기술 혁신 생태계 활성화를 위한 연구 서비스산업 혁신 방안)

  • Pyoung Yol Jang
    • Journal of Service Research and Studies
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    • v.13 no.1
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    • pp.144-158
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    • 2023
  • R&D (Research and Development) investment by companies and the government continues to increase, and the total R&D expenditure of public and private sectors in 2021 reached KRW 102 trillion, and the ratio of R&D investment to GDP was 4.96%. It ranks second in the world after Israel. This study analyzes the current status of the domestic R&D service industry and the research and development (R&D) innovation ecosystem based on the business activity survey data of the National Statistical Office in terms of improving R&D productivity of domestic R&D investment that has exceeded 100 trillion won, and analyzes the global R&D service industry and analyzes the global research service industry and R&D service Industry support government policy As a result of the analysis, in the domestic R&D ecosystem, the R&D outsourcing demand of service companies is rapidly increasing, compared to the stagnant R&D outsourcing demand of traditional manufacturing companies. In order to respond to these changing demands for technological innovation, this study suggests balanced support for R&D outsourcing for manufacturing and service companies, expansion of domestic R&D outsourcing, establishment of R&D outsourcing strategies specialized for the service industry, establishment of an open R&D ecosystem, and innovation in connection with materials/parts/equipment strategies.

The Survey of Domestic and Foreign for On-Line Monitoring System at Low Voltage Facilities (저전압 전기설비의 온라인 감시시스템 구축을 위한 국내외 실태조사)

  • Kim, Young-Seok;Shong, Kil-Mok;Kim, Sun-Gu
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.21 no.5
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    • pp.75-81
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    • 2007
  • In this paper, the survey and the analysis of domestic and foreign for on-line monitoring system at low voltage facilities example for value added service about electrical safety were executed. According to survey, in Japan, they are executing the on-line electrical facilities monitoring in based on IT basic law for the information of society construction and not only electrical safety but also value added service such as alarm for earthquake, security are being done. In USA and Europe using power line communication(PLC), the on-line observation and building district management service were being realized. Observing the domestic case, electrical safety related with service such as distribution panel product incorporating load management and leakage current measurement was being executed in some companies. From the survey, it is necessary to improve on the law and the system for market activity in domestic.

A Comparative Study on the Service Characteristics for Transferring Process of High-Speed Rail and Domestic Airline Systems by Using Structural Equation Modeling (공분산구조분석을 이용한 고속철도와 국내항공의 이동단계별 서비스특성 비교연구)

  • Kim, Tae Ho;Jeong, Kwang Seop;Park, Je Jin
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.29 no.2D
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    • pp.183-190
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    • 2009
  • In order to improve continuous success and stabilization of high-speed rail in the future, Using Frequency of high-speed rail should be enhanced by improving satisfaction of high-speed rail passenger. High-speed rail is needed to hold the priority in competition means by comparing the traits of service of domestic air lines. This study utilizes structural equation modeling to develop model for estimating factors influencing to service through conducting survey questionnaire. It also uses reliability analysis, correlation analysis, factor analysis to examine the rationalization of items and to establish hypothesis of this research. The results show that KTX contains 'inner service' item that is considered to be ameliorated and that domestic airline present low performance of 'outer service' item. In other words, moving section which partly is under a limited condition is needed to be improved. In addition, access to airport and transfer to other transportations have to be improved as they show the lowest satisfaction.